Completeda HUGFuturedated afeatureAdvised cxof ALL TORrequirement(BPI)AddedRoamBetterWished acx agreat trip1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRCompleteda MTS OBmigrationReturnedfrombreak/lunchon timeentire dayExplainedprorationReferred CXto Bell.ca forpaymentarrangementWorked aweekendshiftSent a PINregistrationSuggestedcx registerfor Pre-AuthpaymentLinedropped,attemptedCall backMade aloyaltystatementduring callSubmitteda BMLeadSave attemptcompletedfor TurboHubUsed 4minutes orless of Awayfrom desk in1 dayDe-escalatedan irate cxwithouttransferFuturedated aRate PlanAttempted callout to accountholder toauthorizecallerSave attemptmade oncancellationrequestAdvisedcx of $10ServiceFeePromotedSelf-ServeCompleteda HUGFuturedated afeatureAdvised cxof ALL TORrequirement(BPI)AddedRoamBetterWished acx agreat trip1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRCompleteda MTS OBmigrationReturnedfrombreak/lunchon timeentire dayExplainedprorationReferred CXto Bell.ca forpaymentarrangementWorked aweekendshiftSent a PINregistrationSuggestedcx registerfor Pre-AuthpaymentLinedropped,attemptedCall backMade aloyaltystatementduring callSubmitteda BMLeadSave attemptcompletedfor TurboHubUsed 4minutes orless of Awayfrom desk in1 dayDe-escalatedan irate cxwithouttransferFuturedated aRate PlanAttempted callout to accountholder toauthorizecallerSave attemptmade oncancellationrequestAdvisedcx of $10ServiceFeePromotedSelf-Serve

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed a HUG
  2. Future dated a feature
  3. Advised cx of ALL TOR requirement (BPI)
  4. Added Roam Better
  5. Wished a cx a great trip
  6. 1 personal fact (non validation) about your cx
  7. One time payment sent to IVR
  8. Completed a MTS OB migration
  9. Returned from break/lunch on time entire day
  10. Explained proration
  11. Referred CX to Bell.ca for payment arrangement
  12. Worked a weekend shift
  13. Sent a PIN registration
  14. Suggested cx register for Pre-Auth payment
  15. Line dropped, attempted Call back
  16. Made a loyalty statement during call
  17. Submitted a BM Lead
  18. Save attempt completed for Turbo Hub
  19. Used 4 minutes or less of Away from desk in 1 day
  20. De-escalated an irate cx without transfer
  21. Future dated a Rate Plan
  22. Attempted call out to account holder to authorize caller
  23. Save attempt made on cancellation request
  24. Advised cx of $10 Service Fee
  25. Promoted Self-Serve