(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Referred CX to Bell.ca for payment arrangement
Explained proration
Wished a cx a great trip
Line dropped, attempted Call back
Made a loyalty statement during call
Future dated a Rate Plan
Suggested cx register for Pre-Auth payment
One time payment sent to IVR
Submitted a BM Lead
Completed a MTS OB migration
Sent a PIN registration
Promoted Self-Serve
De-escalated an irate cx without transfer
Used 4 minutes or less of Away from desk in 1 day
Advised cx of ALL TOR requirement (BPI)
Save attempt completed for Turbo Hub
Advised cx of $10 Service Fee
Future dated a feature
Save attempt made on cancellation request
1 personal fact (non validation) about your cx
Returned from break/lunch on time entire day
Completed a HUG
Attempted call out to account holder to authorize caller
