Referred CXto Bell.ca forpaymentarrangementFuturedated aRate PlanPromotedSelf-ServeCompleteda HUGSuggestedcx registerfor Pre-AuthpaymentAdvised cxof ALL TORrequirement(BPI)Save attemptmade oncancellationrequestWorked aweekendshiftReturnedfrombreak/lunchon timeentire day1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRWished acx agreat tripMade aloyaltystatementduring callFuturedated afeatureCompleteda MTS OBmigrationSubmitteda BMLeadAddedRoamBetterSent a PINregistrationDe-escalatedan irate cxwithouttransferSave attemptcompletedfor TurboHubUsed 4minutes orless of Awayfrom desk in1 dayAttempted callout to accountholder toauthorizecallerLinedropped,attemptedCall backExplainedprorationAdvisedcx of $10ServiceFeeReferred CXto Bell.ca forpaymentarrangementFuturedated aRate PlanPromotedSelf-ServeCompleteda HUGSuggestedcx registerfor Pre-AuthpaymentAdvised cxof ALL TORrequirement(BPI)Save attemptmade oncancellationrequestWorked aweekendshiftReturnedfrombreak/lunchon timeentire day1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRWished acx agreat tripMade aloyaltystatementduring callFuturedated afeatureCompleteda MTS OBmigrationSubmitteda BMLeadAddedRoamBetterSent a PINregistrationDe-escalatedan irate cxwithouttransferSave attemptcompletedfor TurboHubUsed 4minutes orless of Awayfrom desk in1 dayAttempted callout to accountholder toauthorizecallerLinedropped,attemptedCall backExplainedprorationAdvisedcx of $10ServiceFee

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referred CX to Bell.ca for payment arrangement
  2. Future dated a Rate Plan
  3. Promoted Self-Serve
  4. Completed a HUG
  5. Suggested cx register for Pre-Auth payment
  6. Advised cx of ALL TOR requirement (BPI)
  7. Save attempt made on cancellation request
  8. Worked a weekend shift
  9. Returned from break/lunch on time entire day
  10. 1 personal fact (non validation) about your cx
  11. One time payment sent to IVR
  12. Wished a cx a great trip
  13. Made a loyalty statement during call
  14. Future dated a feature
  15. Completed a MTS OB migration
  16. Submitted a BM Lead
  17. Added Roam Better
  18. Sent a PIN registration
  19. De-escalated an irate cx without transfer
  20. Save attempt completed for Turbo Hub
  21. Used 4 minutes or less of Away from desk in 1 day
  22. Attempted call out to account holder to authorize caller
  23. Line dropped, attempted Call back
  24. Explained proration
  25. Advised cx of $10 Service Fee