Advised cxof ALL TORrequirement(BPI)Referred CXto Bell.ca forpaymentarrangementWished acx agreat tripExplainedprorationMade aloyaltystatementduring callUsed 4minutes orless of Awayfrom desk in1 dayPromotedSelf-ServeSave attemptmade oncancellationrequestAttempted callout to accountholder toauthorizecallerCompleteda MTS OBmigrationSave attemptcompletedfor TurboHubAddedRoamBetterAdvisedcx of $10ServiceFeeFuturedated afeatureLinedropped,attemptedCall backOne timepaymentsent toIVRDe-escalatedan irate cxwithouttransferCompleteda HUGWorked aweekendshiftReturnedfrombreak/lunchon timeentire day1 personalfact (nonvalidation)about yourcxFuturedated aRate PlanSuggestedcx registerfor Pre-AuthpaymentSubmitteda BMLeadSent a PINregistrationAdvised cxof ALL TORrequirement(BPI)Referred CXto Bell.ca forpaymentarrangementWished acx agreat tripExplainedprorationMade aloyaltystatementduring callUsed 4minutes orless of Awayfrom desk in1 dayPromotedSelf-ServeSave attemptmade oncancellationrequestAttempted callout to accountholder toauthorizecallerCompleteda MTS OBmigrationSave attemptcompletedfor TurboHubAddedRoamBetterAdvisedcx of $10ServiceFeeFuturedated afeatureLinedropped,attemptedCall backOne timepaymentsent toIVRDe-escalatedan irate cxwithouttransferCompleteda HUGWorked aweekendshiftReturnedfrombreak/lunchon timeentire day1 personalfact (nonvalidation)about yourcxFuturedated aRate PlanSuggestedcx registerfor Pre-AuthpaymentSubmitteda BMLeadSent a PINregistration

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised cx of ALL TOR requirement (BPI)
  2. Referred CX to Bell.ca for payment arrangement
  3. Wished a cx a great trip
  4. Explained proration
  5. Made a loyalty statement during call
  6. Used 4 minutes or less of Away from desk in 1 day
  7. Promoted Self-Serve
  8. Save attempt made on cancellation request
  9. Attempted call out to account holder to authorize caller
  10. Completed a MTS OB migration
  11. Save attempt completed for Turbo Hub
  12. Added Roam Better
  13. Advised cx of $10 Service Fee
  14. Future dated a feature
  15. Line dropped, attempted Call back
  16. One time payment sent to IVR
  17. De-escalated an irate cx without transfer
  18. Completed a HUG
  19. Worked a weekend shift
  20. Returned from break/lunch on time entire day
  21. 1 personal fact (non validation) about your cx
  22. Future dated a Rate Plan
  23. Suggested cx register for Pre-Auth payment
  24. Submitted a BM Lead
  25. Sent a PIN registration