(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Line dropped, attempted Call back
De-escalated an irate cx without transfer
Completed a HUG
Completed a MTS OB migration
Referred CX to Bell.ca for payment arrangement
Save attempt made on cancellation request
Submitted a BM Lead
Worked a weekend shift
Save attempt completed for Turbo Hub
Suggested cx register for Pre-Auth payment
Returned from break/lunch on time entire day
Wished a cx a great trip
Advised cx of ALL TOR requirement (BPI)
Made a loyalty statement during call
Future dated a feature
Future dated a Rate Plan
Promoted Self-Serve
Explained proration
Advised cx of $10 Service Fee
Used 4 minutes or less of Away from desk in 1 day
Added Roam Better
Sent a PIN registration
1 personal fact (non validation) about your cx
Attempted call out to account holder to authorize caller
