BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Line dropped, attempted Call back
2. Suggested cx register for Pre-Auth payment
3. De-escalated an irate cx without transfer
4. Submitted a BM Lead
5. Explained proration
6. Returned from break/lunch on time entire day
7. Referred CX to Bell.ca for payment arrangement
8. Worked a weekend shift
9. Sent a PIN registration
10. Attempted call out to account holder to authorize caller
11. Save attempt completed for Turbo Hub
12. Made a loyalty statement during call
13. Future dated a feature
14. Completed a HUG
15. Advised cx of $10 Service Fee
16. Used 4 minutes or less of Away from desk in 1 day
17. Wished a cx a great trip
18. One time payment sent to IVR
19. 1 personal fact (non validation) about your cx
20. Added Roam Better
21. Future dated a Rate Plan
22. Advised cx of ALL TOR requirement (BPI)
23. Promoted Self-Serve
24. Save attempt made on cancellation request
25. Completed a MTS OB migration