Suggestedcx registerfor Pre-AuthpaymentReturnedfrombreak/lunchon timeentire dayAdvisedcx of $10ServiceFeeLinedropped,attemptedCall backSent a PINregistrationSave attemptcompletedfor TurboHubWished acx agreat tripCompleteda HUGFuturedated aRate PlanPromotedSelf-ServeAttempted callout to accountholder toauthorizecallerAdvised cxof ALL TORrequirement(BPI)Completeda MTS OBmigration1 personalfact (nonvalidation)about yourcxSave attemptmade oncancellationrequestWorked aweekendshiftMade aloyaltystatementduring callReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadExplainedprorationDe-escalatedan irate cxwithouttransferOne timepaymentsent toIVRUsed 4minutes orless of Awayfrom desk in1 dayAddedRoamBetterFuturedated afeatureSuggestedcx registerfor Pre-AuthpaymentReturnedfrombreak/lunchon timeentire dayAdvisedcx of $10ServiceFeeLinedropped,attemptedCall backSent a PINregistrationSave attemptcompletedfor TurboHubWished acx agreat tripCompleteda HUGFuturedated aRate PlanPromotedSelf-ServeAttempted callout to accountholder toauthorizecallerAdvised cxof ALL TORrequirement(BPI)Completeda MTS OBmigration1 personalfact (nonvalidation)about yourcxSave attemptmade oncancellationrequestWorked aweekendshiftMade aloyaltystatementduring callReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadExplainedprorationDe-escalatedan irate cxwithouttransferOne timepaymentsent toIVRUsed 4minutes orless of Awayfrom desk in1 dayAddedRoamBetterFuturedated afeature

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggested cx register for Pre-Auth payment
  2. Returned from break/lunch on time entire day
  3. Advised cx of $10 Service Fee
  4. Line dropped, attempted Call back
  5. Sent a PIN registration
  6. Save attempt completed for Turbo Hub
  7. Wished a cx a great trip
  8. Completed a HUG
  9. Future dated a Rate Plan
  10. Promoted Self-Serve
  11. Attempted call out to account holder to authorize caller
  12. Advised cx of ALL TOR requirement (BPI)
  13. Completed a MTS OB migration
  14. 1 personal fact (non validation) about your cx
  15. Save attempt made on cancellation request
  16. Worked a weekend shift
  17. Made a loyalty statement during call
  18. Referred CX to Bell.ca for payment arrangement
  19. Submitted a BM Lead
  20. Explained proration
  21. De-escalated an irate cx without transfer
  22. One time payment sent to IVR
  23. Used 4 minutes or less of Away from desk in 1 day
  24. Added Roam Better
  25. Future dated a feature