Suggestedcx registerfor Pre-AuthpaymentExplainedprorationSubmitteda BMLeadPromotedSelf-Serve1 personalfact (nonvalidation)about yourcxSent a PINregistrationSave attemptcompletedfor TurboHubOne timepaymentsent toIVRAdvisedcx of $10ServiceFeeDe-escalatedan irate cxwithouttransferFuturedated aRate PlanSave attemptmade oncancellationrequestCompleteda MTS OBmigrationUsed 4minutes orless of Awayfrom desk in1 dayWished acx agreat tripLinedropped,attemptedCall backReturnedfrombreak/lunchon timeentire dayMade aloyaltystatementduring callFuturedated afeatureReferred CXto Bell.ca forpaymentarrangementAdvised cxof ALL TORrequirement(BPI)Completeda HUGAttempted callout to accountholder toauthorizecallerWorked aweekendshiftAddedRoamBetterSuggestedcx registerfor Pre-AuthpaymentExplainedprorationSubmitteda BMLeadPromotedSelf-Serve1 personalfact (nonvalidation)about yourcxSent a PINregistrationSave attemptcompletedfor TurboHubOne timepaymentsent toIVRAdvisedcx of $10ServiceFeeDe-escalatedan irate cxwithouttransferFuturedated aRate PlanSave attemptmade oncancellationrequestCompleteda MTS OBmigrationUsed 4minutes orless of Awayfrom desk in1 dayWished acx agreat tripLinedropped,attemptedCall backReturnedfrombreak/lunchon timeentire dayMade aloyaltystatementduring callFuturedated afeatureReferred CXto Bell.ca forpaymentarrangementAdvised cxof ALL TORrequirement(BPI)Completeda HUGAttempted callout to accountholder toauthorizecallerWorked aweekendshiftAddedRoamBetter

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggested cx register for Pre-Auth payment
  2. Explained proration
  3. Submitted a BM Lead
  4. Promoted Self-Serve
  5. 1 personal fact (non validation) about your cx
  6. Sent a PIN registration
  7. Save attempt completed for Turbo Hub
  8. One time payment sent to IVR
  9. Advised cx of $10 Service Fee
  10. De-escalated an irate cx without transfer
  11. Future dated a Rate Plan
  12. Save attempt made on cancellation request
  13. Completed a MTS OB migration
  14. Used 4 minutes or less of Away from desk in 1 day
  15. Wished a cx a great trip
  16. Line dropped, attempted Call back
  17. Returned from break/lunch on time entire day
  18. Made a loyalty statement during call
  19. Future dated a feature
  20. Referred CX to Bell.ca for payment arrangement
  21. Advised cx of ALL TOR requirement (BPI)
  22. Completed a HUG
  23. Attempted call out to account holder to authorize caller
  24. Worked a weekend shift
  25. Added Roam Better