Linedropped,attemptedCall backWorked aweekendshiftReturnedfrombreak/lunchon timeentire dayCompleteda HUGSave attemptmade oncancellationrequestExplainedprorationUsed 4minutes orless of Awayfrom desk in1 dayMade aloyaltystatementduring callWished acx agreat tripAdvised cxof ALL TORrequirement(BPI)Futuredated afeatureSuggestedcx registerfor Pre-AuthpaymentAdvisedcx of $10ServiceFeeReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadFuturedated aRate PlanSent a PINregistration1 personalfact (nonvalidation)about yourcxSave attemptcompletedfor TurboHubAddedRoamBetterAttempted callout to accountholder toauthorizecallerOne timepaymentsent toIVRPromotedSelf-ServeCompleteda MTS OBmigrationDe-escalatedan irate cxwithouttransferLinedropped,attemptedCall backWorked aweekendshiftReturnedfrombreak/lunchon timeentire dayCompleteda HUGSave attemptmade oncancellationrequestExplainedprorationUsed 4minutes orless of Awayfrom desk in1 dayMade aloyaltystatementduring callWished acx agreat tripAdvised cxof ALL TORrequirement(BPI)Futuredated afeatureSuggestedcx registerfor Pre-AuthpaymentAdvisedcx of $10ServiceFeeReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadFuturedated aRate PlanSent a PINregistration1 personalfact (nonvalidation)about yourcxSave attemptcompletedfor TurboHubAddedRoamBetterAttempted callout to accountholder toauthorizecallerOne timepaymentsent toIVRPromotedSelf-ServeCompleteda MTS OBmigrationDe-escalatedan irate cxwithouttransfer

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Line dropped, attempted Call back
  2. Worked a weekend shift
  3. Returned from break/lunch on time entire day
  4. Completed a HUG
  5. Save attempt made on cancellation request
  6. Explained proration
  7. Used 4 minutes or less of Away from desk in 1 day
  8. Made a loyalty statement during call
  9. Wished a cx a great trip
  10. Advised cx of ALL TOR requirement (BPI)
  11. Future dated a feature
  12. Suggested cx register for Pre-Auth payment
  13. Advised cx of $10 Service Fee
  14. Referred CX to Bell.ca for payment arrangement
  15. Submitted a BM Lead
  16. Future dated a Rate Plan
  17. Sent a PIN registration
  18. 1 personal fact (non validation) about your cx
  19. Save attempt completed for Turbo Hub
  20. Added Roam Better
  21. Attempted call out to account holder to authorize caller
  22. One time payment sent to IVR
  23. Promoted Self-Serve
  24. Completed a MTS OB migration
  25. De-escalated an irate cx without transfer