Advisedcx of $10ServiceFeeUsed 4minutes orless of Awayfrom desk in1 dayAttempted callout to accountholder toauthorizecallerSuggestedcx registerfor Pre-AuthpaymentDe-escalatedan irate cxwithouttransferReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadSave attemptcompletedfor TurboHubSave attemptmade oncancellationrequest1 personalfact (nonvalidation)about yourcxFuturedated afeatureOne timepaymentsent toIVRPromotedSelf-ServeWished acx agreat tripLinedropped,attemptedCall backSent a PINregistrationAdvised cxof ALL TORrequirement(BPI)Returnedfrombreak/lunchon timeentire dayCompleteda HUGWorked aweekendshiftFuturedated aRate PlanCompleteda MTS OBmigrationMade aloyaltystatementduring callExplainedprorationAddedRoamBetterAdvisedcx of $10ServiceFeeUsed 4minutes orless of Awayfrom desk in1 dayAttempted callout to accountholder toauthorizecallerSuggestedcx registerfor Pre-AuthpaymentDe-escalatedan irate cxwithouttransferReferred CXto Bell.ca forpaymentarrangementSubmitteda BMLeadSave attemptcompletedfor TurboHubSave attemptmade oncancellationrequest1 personalfact (nonvalidation)about yourcxFuturedated afeatureOne timepaymentsent toIVRPromotedSelf-ServeWished acx agreat tripLinedropped,attemptedCall backSent a PINregistrationAdvised cxof ALL TORrequirement(BPI)Returnedfrombreak/lunchon timeentire dayCompleteda HUGWorked aweekendshiftFuturedated aRate PlanCompleteda MTS OBmigrationMade aloyaltystatementduring callExplainedprorationAddedRoamBetter

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised cx of $10 Service Fee
  2. Used 4 minutes or less of Away from desk in 1 day
  3. Attempted call out to account holder to authorize caller
  4. Suggested cx register for Pre-Auth payment
  5. De-escalated an irate cx without transfer
  6. Referred CX to Bell.ca for payment arrangement
  7. Submitted a BM Lead
  8. Save attempt completed for Turbo Hub
  9. Save attempt made on cancellation request
  10. 1 personal fact (non validation) about your cx
  11. Future dated a feature
  12. One time payment sent to IVR
  13. Promoted Self-Serve
  14. Wished a cx a great trip
  15. Line dropped, attempted Call back
  16. Sent a PIN registration
  17. Advised cx of ALL TOR requirement (BPI)
  18. Returned from break/lunch on time entire day
  19. Completed a HUG
  20. Worked a weekend shift
  21. Future dated a Rate Plan
  22. Completed a MTS OB migration
  23. Made a loyalty statement during call
  24. Explained proration
  25. Added Roam Better