Worked aweekendshiftFuturedated afeatureFuturedated aRate PlanDe-escalatedan irate cxwithouttransferExplainedprorationReturnedfrombreak/lunchon timeentire dayOne timepaymentsent toIVR1 personalfact (nonvalidation)about yourcxCompleteda HUGSuggestedcx registerfor Pre-AuthpaymentAttempted callout to accountholder toauthorizecallerSubmitteda BMLeadSave attemptmade oncancellationrequestUsed 4minutes orless of Awayfrom desk in1 dayPromotedSelf-ServeAddedRoamBetterReferred CXto Bell.ca forpaymentarrangementSent a PINregistrationAdvised cxof ALL TORrequirement(BPI)Wished acx agreat tripMade aloyaltystatementduring callSave attemptcompletedfor TurboHubAdvisedcx of $10ServiceFeeCompleteda MTS OBmigrationLinedropped,attemptedCall backWorked aweekendshiftFuturedated afeatureFuturedated aRate PlanDe-escalatedan irate cxwithouttransferExplainedprorationReturnedfrombreak/lunchon timeentire dayOne timepaymentsent toIVR1 personalfact (nonvalidation)about yourcxCompleteda HUGSuggestedcx registerfor Pre-AuthpaymentAttempted callout to accountholder toauthorizecallerSubmitteda BMLeadSave attemptmade oncancellationrequestUsed 4minutes orless of Awayfrom desk in1 dayPromotedSelf-ServeAddedRoamBetterReferred CXto Bell.ca forpaymentarrangementSent a PINregistrationAdvised cxof ALL TORrequirement(BPI)Wished acx agreat tripMade aloyaltystatementduring callSave attemptcompletedfor TurboHubAdvisedcx of $10ServiceFeeCompleteda MTS OBmigrationLinedropped,attemptedCall back

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a weekend shift
  2. Future dated a feature
  3. Future dated a Rate Plan
  4. De-escalated an irate cx without transfer
  5. Explained proration
  6. Returned from break/lunch on time entire day
  7. One time payment sent to IVR
  8. 1 personal fact (non validation) about your cx
  9. Completed a HUG
  10. Suggested cx register for Pre-Auth payment
  11. Attempted call out to account holder to authorize caller
  12. Submitted a BM Lead
  13. Save attempt made on cancellation request
  14. Used 4 minutes or less of Away from desk in 1 day
  15. Promoted Self-Serve
  16. Added Roam Better
  17. Referred CX to Bell.ca for payment arrangement
  18. Sent a PIN registration
  19. Advised cx of ALL TOR requirement (BPI)
  20. Wished a cx a great trip
  21. Made a loyalty statement during call
  22. Save attempt completed for Turbo Hub
  23. Advised cx of $10 Service Fee
  24. Completed a MTS OB migration
  25. Line dropped, attempted Call back