Futuredated aRate PlanSubmitteda BMLeadAddedRoamBetter1 personalfact (nonvalidation)about yourcxCompleteda HUGUsed 4minutes orless of Awayfrom desk in1 daySent a PINregistrationReturnedfrombreak/lunchon timeentire dayExplainedprorationReferred CXto Bell.ca forpaymentarrangementWished acx agreat tripSuggestedcx registerfor Pre-AuthpaymentMade aloyaltystatementduring callDe-escalatedan irate cxwithouttransferOne timepaymentsent toIVRSave attemptmade oncancellationrequestWorked aweekendshiftLinedropped,attemptedCall backSave attemptcompletedfor TurboHubAdvisedcx of $10ServiceFeeCompleteda MTS OBmigrationFuturedated afeatureAdvised cxof ALL TORrequirement(BPI)Attempted callout to accountholder toauthorizecallerPromotedSelf-ServeFuturedated aRate PlanSubmitteda BMLeadAddedRoamBetter1 personalfact (nonvalidation)about yourcxCompleteda HUGUsed 4minutes orless of Awayfrom desk in1 daySent a PINregistrationReturnedfrombreak/lunchon timeentire dayExplainedprorationReferred CXto Bell.ca forpaymentarrangementWished acx agreat tripSuggestedcx registerfor Pre-AuthpaymentMade aloyaltystatementduring callDe-escalatedan irate cxwithouttransferOne timepaymentsent toIVRSave attemptmade oncancellationrequestWorked aweekendshiftLinedropped,attemptedCall backSave attemptcompletedfor TurboHubAdvisedcx of $10ServiceFeeCompleteda MTS OBmigrationFuturedated afeatureAdvised cxof ALL TORrequirement(BPI)Attempted callout to accountholder toauthorizecallerPromotedSelf-Serve

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Future dated a Rate Plan
  2. Submitted a BM Lead
  3. Added Roam Better
  4. 1 personal fact (non validation) about your cx
  5. Completed a HUG
  6. Used 4 minutes or less of Away from desk in 1 day
  7. Sent a PIN registration
  8. Returned from break/lunch on time entire day
  9. Explained proration
  10. Referred CX to Bell.ca for payment arrangement
  11. Wished a cx a great trip
  12. Suggested cx register for Pre-Auth payment
  13. Made a loyalty statement during call
  14. De-escalated an irate cx without transfer
  15. One time payment sent to IVR
  16. Save attempt made on cancellation request
  17. Worked a weekend shift
  18. Line dropped, attempted Call back
  19. Save attempt completed for Turbo Hub
  20. Advised cx of $10 Service Fee
  21. Completed a MTS OB migration
  22. Future dated a feature
  23. Advised cx of ALL TOR requirement (BPI)
  24. Attempted call out to account holder to authorize caller
  25. Promoted Self-Serve