Advisedcx of $10ServiceFeeExplainedprorationAddedRoamBetterAttempted callout to accountholder toauthorizecallerAdvised cxof ALL TORrequirement(BPI)Returnedfrombreak/lunchon timeentire dayLinedropped,attemptedCall backSuggestedcx registerfor Pre-AuthpaymentWished acx agreat tripFuturedated aRate PlanSubmitteda BMLeadSent a PINregistration1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRReferred CXto Bell.ca forpaymentarrangementWorked aweekendshiftSave attemptmade oncancellationrequestSave attemptcompletedfor TurboHubDe-escalatedan irate cxwithouttransferFuturedated afeaturePromotedSelf-ServeMade aloyaltystatementduring callCompleteda HUGUsed 4minutes orless of Awayfrom desk in1 dayCompleteda MTS OBmigrationAdvisedcx of $10ServiceFeeExplainedprorationAddedRoamBetterAttempted callout to accountholder toauthorizecallerAdvised cxof ALL TORrequirement(BPI)Returnedfrombreak/lunchon timeentire dayLinedropped,attemptedCall backSuggestedcx registerfor Pre-AuthpaymentWished acx agreat tripFuturedated aRate PlanSubmitteda BMLeadSent a PINregistration1 personalfact (nonvalidation)about yourcxOne timepaymentsent toIVRReferred CXto Bell.ca forpaymentarrangementWorked aweekendshiftSave attemptmade oncancellationrequestSave attemptcompletedfor TurboHubDe-escalatedan irate cxwithouttransferFuturedated afeaturePromotedSelf-ServeMade aloyaltystatementduring callCompleteda HUGUsed 4minutes orless of Awayfrom desk in1 dayCompleteda MTS OBmigration

BELL BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Advised cx of $10 Service Fee
  2. Explained proration
  3. Added Roam Better
  4. Attempted call out to account holder to authorize caller
  5. Advised cx of ALL TOR requirement (BPI)
  6. Returned from break/lunch on time entire day
  7. Line dropped, attempted Call back
  8. Suggested cx register for Pre-Auth payment
  9. Wished a cx a great trip
  10. Future dated a Rate Plan
  11. Submitted a BM Lead
  12. Sent a PIN registration
  13. 1 personal fact (non validation) about your cx
  14. One time payment sent to IVR
  15. Referred CX to Bell.ca for payment arrangement
  16. Worked a weekend shift
  17. Save attempt made on cancellation request
  18. Save attempt completed for Turbo Hub
  19. De-escalated an irate cx without transfer
  20. Future dated a feature
  21. Promoted Self-Serve
  22. Made a loyalty statement during call
  23. Completed a HUG
  24. Used 4 minutes or less of Away from desk in 1 day
  25. Completed a MTS OB migration