Added security question(s) to an account helped two ptps with the same first name, in the same day Hold time under a minute for a week Handled a death claim/notification call Adherence above 97% on a single day Adherence above 97% for a week used Distribution guided action in SF Sent beneficiary/name change form Xfer to Connection Walked ptp through online distrib Investment xfer on a call Helped a rep next to you Ptp has your year of birth Ptp has same first name as you helped a ptp with a hardship withdrawal ACW at or under 1 min. seconds for a week Product Rep a loan Caller from Iowa or Nebraska Product rep an increase in deferral rate Compliment Call Set up a temporary password Xfer 2 roll in calls in the same day Strong Rating on a CPR Reduced AHT from last month Added security question(s) to an account helped two ptps with the same first name, in the same day Hold time under a minute for a week Handled a death claim/notification call Adherence above 97% on a single day Adherence above 97% for a week used Distribution guided action in SF Sent beneficiary/name change form Xfer to Connection Walked ptp through online distrib Investment xfer on a call Helped a rep next to you Ptp has your year of birth Ptp has same first name as you helped a ptp with a hardship withdrawal ACW at or under 1 min. seconds for a week Product Rep a loan Caller from Iowa or Nebraska Product rep an increase in deferral rate Compliment Call Set up a temporary password Xfer 2 roll in calls in the same day Strong Rating on a CPR Reduced AHT from last month
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Added security question(s) to an account
helped two ptps with the same first name, in the same day
Hold time under a minute for a week
Handled a death claim/notification call
Adherence above 97% on a single day
Adherence above 97% for a week
used Distribution guided action in SF
Sent beneficiary/name change form
Xfer to Connection
Walked ptp through online distrib
Investment xfer on a call
Helped a rep next to you
Ptp has your year of birth
Ptp has same first name as you
helped a ptp with a hardship withdrawal
ACW at or under 1 min. seconds for a week
Product Rep a loan
Caller from Iowa or Nebraska
Product rep an increase in deferral rate
Compliment Call
Set up a temporary password
Xfer 2 roll in calls in the same day
Strong Rating on a CPR
Reduced AHT from last month