Reduced AHT from last month Adherence above 97% on a single day Ptp has your year of birth Product Rep a loan Product rep an increase in deferral rate helped two ptps with the same first name, in the same day Investment xfer on a call Xfer 2 roll in calls in the same day Added security question(s) to an account helped a ptp with a hardship withdrawal Compliment Call Strong Rating on a CPR ACW at or under 1 min. seconds for a week Walked ptp through online distrib used Distribution guided action in SF Xfer to Connection Caller from Iowa or Nebraska Hold time under a minute for a week Adherence above 97% for a week Handled a death claim/notification call Set up a temporary password Sent beneficiary/name change form Ptp has same first name as you Helped a rep next to you Reduced AHT from last month Adherence above 97% on a single day Ptp has your year of birth Product Rep a loan Product rep an increase in deferral rate helped two ptps with the same first name, in the same day Investment xfer on a call Xfer 2 roll in calls in the same day Added security question(s) to an account helped a ptp with a hardship withdrawal Compliment Call Strong Rating on a CPR ACW at or under 1 min. seconds for a week Walked ptp through online distrib used Distribution guided action in SF Xfer to Connection Caller from Iowa or Nebraska Hold time under a minute for a week Adherence above 97% for a week Handled a death claim/notification call Set up a temporary password Sent beneficiary/name change form Ptp has same first name as you Helped a rep next to you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reduced AHT from last month
Adherence above 97% on a single day
Ptp has your year of birth
Product Rep a loan
Product rep an increase in deferral rate
helped two ptps with the same first name, in the same day
Investment xfer on a call
Xfer 2 roll in calls in the same day
Added security question(s) to an account
helped a ptp with a hardship withdrawal
Compliment Call
Strong Rating on a CPR
ACW at or under 1 min. seconds for a week
Walked ptp through online distrib
used Distribution guided action in SF
Xfer to Connection
Caller from Iowa or Nebraska
Hold time under a minute for a week
Adherence above 97% for a week
Handled a death claim/notification call
Set up a temporary password
Sent beneficiary/name change form
Ptp has same first name as you
Helped a rep next to you