usedDistributionguidedaction in SFHelped arep nextto youComplimentCallHandled a deathclaim/notificationcallACW at orunder 1 min.seconds fora weekStrongRating ona CPRAdherenceabove97% for aweekAddedsecurityquestion(s)to anaccountReducedAHT fromlast monthSet up atemporarypasswordCallerfrom IowaorNebraskaXfer 2 rollin calls inthe samedayProduct repan increasein deferralratehelped twoptps with thesame firstname, in thesame dayProductRep aloanHold timeunder aminute fora weekWalked ptpthroughonlinedistribSentbeneficiary/namechange formInvestmentxfer on acallPtp hassame firstname asyouAdherenceabove97% on asingle dayPtp hasyour yearof birthXfer toConnectionhelped aptp with ahardshipwithdrawalusedDistributionguidedaction in SFHelped arep nextto youComplimentCallHandled a deathclaim/notificationcallACW at orunder 1 min.seconds fora weekStrongRating ona CPRAdherenceabove97% for aweekAddedsecurityquestion(s)to anaccountReducedAHT fromlast monthSet up atemporarypasswordCallerfrom IowaorNebraskaXfer 2 rollin calls inthe samedayProduct repan increasein deferralratehelped twoptps with thesame firstname, in thesame dayProductRep aloanHold timeunder aminute fora weekWalked ptpthroughonlinedistribSentbeneficiary/namechange formInvestmentxfer on acallPtp hassame firstname asyouAdherenceabove97% on asingle dayPtp hasyour yearof birthXfer toConnectionhelped aptp with ahardshipwithdrawal

PCC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used Distribution guided action in SF
  2. Helped a rep next to you
  3. Compliment Call
  4. Handled a death claim/notification call
  5. ACW at or under 1 min. seconds for a week
  6. Strong Rating on a CPR
  7. Adherence above 97% for a week
  8. Added security question(s) to an account
  9. Reduced AHT from last month
  10. Set up a temporary password
  11. Caller from Iowa or Nebraska
  12. Xfer 2 roll in calls in the same day
  13. Product rep an increase in deferral rate
  14. helped two ptps with the same first name, in the same day
  15. Product Rep a loan
  16. Hold time under a minute for a week
  17. Walked ptp through online distrib
  18. Sent beneficiary/name change form
  19. Investment xfer on a call
  20. Ptp has same first name as you
  21. Adherence above 97% on a single day
  22. Ptp has your year of birth
  23. Xfer to Connection
  24. helped a ptp with a hardship withdrawal