Handled a deathclaim/notificationcallStrongRating ona CPRProduct repan increasein deferralrateWalked ptpthroughonlinedistribInvestmentxfer on acallPtp hassame firstname asyouPtp hasyour yearof birthXfer 2 rollin calls inthe samedaySentbeneficiary/namechange formACW at orunder 1 min.seconds fora weekHold timeunder aminute fora weekAddedsecurityquestion(s)to anaccountXfer toConnectionhelped aptp with ahardshipwithdrawalHelped arep nextto youAdherenceabove97% for aweekhelped twoptps with thesame firstname, in thesame dayReducedAHT fromlast monthAdherenceabove97% on asingle dayusedDistributionguidedaction in SFComplimentCallProductRep aloanSet up atemporarypasswordCallerfrom IowaorNebraskaHandled a deathclaim/notificationcallStrongRating ona CPRProduct repan increasein deferralrateWalked ptpthroughonlinedistribInvestmentxfer on acallPtp hassame firstname asyouPtp hasyour yearof birthXfer 2 rollin calls inthe samedaySentbeneficiary/namechange formACW at orunder 1 min.seconds fora weekHold timeunder aminute fora weekAddedsecurityquestion(s)to anaccountXfer toConnectionhelped aptp with ahardshipwithdrawalHelped arep nextto youAdherenceabove97% for aweekhelped twoptps with thesame firstname, in thesame dayReducedAHT fromlast monthAdherenceabove97% on asingle dayusedDistributionguidedaction in SFComplimentCallProductRep aloanSet up atemporarypasswordCallerfrom IowaorNebraska

PCC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Handled a death claim/notification call
  2. Strong Rating on a CPR
  3. Product rep an increase in deferral rate
  4. Walked ptp through online distrib
  5. Investment xfer on a call
  6. Ptp has same first name as you
  7. Ptp has your year of birth
  8. Xfer 2 roll in calls in the same day
  9. Sent beneficiary/name change form
  10. ACW at or under 1 min. seconds for a week
  11. Hold time under a minute for a week
  12. Added security question(s) to an account
  13. Xfer to Connection
  14. helped a ptp with a hardship withdrawal
  15. Helped a rep next to you
  16. Adherence above 97% for a week
  17. helped two ptps with the same first name, in the same day
  18. Reduced AHT from last month
  19. Adherence above 97% on a single day
  20. used Distribution guided action in SF
  21. Compliment Call
  22. Product Rep a loan
  23. Set up a temporary password
  24. Caller from Iowa or Nebraska