ReducedAHT fromlast monthProduct repan increasein deferralrateInvestmentxfer on acallStrongRating ona CPRWalked ptpthroughonlinedistribusedDistributionguidedaction in SFAdherenceabove97% for aweekXfer 2 rollin calls inthe samedayAdherenceabove97% on asingle dayXfer toConnectionhelped twoptps with thesame firstname, in thesame dayProductRep aloanACW at orunder 1 min.seconds fora weekCallerfrom IowaorNebraskaHandled a deathclaim/notificationcallAddedsecurityquestion(s)to anaccountPtp hassame firstname asyouHelped arep nextto youPtp hasyour yearof birthSentbeneficiary/namechange formHold timeunder aminute fora weekSet up atemporarypasswordComplimentCallhelped aptp with ahardshipwithdrawalReducedAHT fromlast monthProduct repan increasein deferralrateInvestmentxfer on acallStrongRating ona CPRWalked ptpthroughonlinedistribusedDistributionguidedaction in SFAdherenceabove97% for aweekXfer 2 rollin calls inthe samedayAdherenceabove97% on asingle dayXfer toConnectionhelped twoptps with thesame firstname, in thesame dayProductRep aloanACW at orunder 1 min.seconds fora weekCallerfrom IowaorNebraskaHandled a deathclaim/notificationcallAddedsecurityquestion(s)to anaccountPtp hassame firstname asyouHelped arep nextto youPtp hasyour yearof birthSentbeneficiary/namechange formHold timeunder aminute fora weekSet up atemporarypasswordComplimentCallhelped aptp with ahardshipwithdrawal

PCC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reduced AHT from last month
  2. Product rep an increase in deferral rate
  3. Investment xfer on a call
  4. Strong Rating on a CPR
  5. Walked ptp through online distrib
  6. used Distribution guided action in SF
  7. Adherence above 97% for a week
  8. Xfer 2 roll in calls in the same day
  9. Adherence above 97% on a single day
  10. Xfer to Connection
  11. helped two ptps with the same first name, in the same day
  12. Product Rep a loan
  13. ACW at or under 1 min. seconds for a week
  14. Caller from Iowa or Nebraska
  15. Handled a death claim/notification call
  16. Added security question(s) to an account
  17. Ptp has same first name as you
  18. Helped a rep next to you
  19. Ptp has your year of birth
  20. Sent beneficiary/name change form
  21. Hold time under a minute for a week
  22. Set up a temporary password
  23. Compliment Call
  24. helped a ptp with a hardship withdrawal