ReducedAHT fromlast monthAdherenceabove97% on asingle dayPtp hasyour yearof birthProductRep aloanProduct repan increasein deferralratehelped twoptps with thesame firstname, in thesame dayInvestmentxfer on acallXfer 2 rollin calls inthe samedayAddedsecurityquestion(s)to anaccounthelped aptp with ahardshipwithdrawalComplimentCallStrongRating ona CPRACW at orunder 1 min.seconds fora weekWalked ptpthroughonlinedistribusedDistributionguidedaction in SFXfer toConnectionCallerfrom IowaorNebraskaHold timeunder aminute fora weekAdherenceabove97% for aweekHandled a deathclaim/notificationcallSet up atemporarypasswordSentbeneficiary/namechange formPtp hassame firstname asyouHelped arep nextto youReducedAHT fromlast monthAdherenceabove97% on asingle dayPtp hasyour yearof birthProductRep aloanProduct repan increasein deferralratehelped twoptps with thesame firstname, in thesame dayInvestmentxfer on acallXfer 2 rollin calls inthe samedayAddedsecurityquestion(s)to anaccounthelped aptp with ahardshipwithdrawalComplimentCallStrongRating ona CPRACW at orunder 1 min.seconds fora weekWalked ptpthroughonlinedistribusedDistributionguidedaction in SFXfer toConnectionCallerfrom IowaorNebraskaHold timeunder aminute fora weekAdherenceabove97% for aweekHandled a deathclaim/notificationcallSet up atemporarypasswordSentbeneficiary/namechange formPtp hassame firstname asyouHelped arep nextto you

PCC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reduced AHT from last month
  2. Adherence above 97% on a single day
  3. Ptp has your year of birth
  4. Product Rep a loan
  5. Product rep an increase in deferral rate
  6. helped two ptps with the same first name, in the same day
  7. Investment xfer on a call
  8. Xfer 2 roll in calls in the same day
  9. Added security question(s) to an account
  10. helped a ptp with a hardship withdrawal
  11. Compliment Call
  12. Strong Rating on a CPR
  13. ACW at or under 1 min. seconds for a week
  14. Walked ptp through online distrib
  15. used Distribution guided action in SF
  16. Xfer to Connection
  17. Caller from Iowa or Nebraska
  18. Hold time under a minute for a week
  19. Adherence above 97% for a week
  20. Handled a death claim/notification call
  21. Set up a temporary password
  22. Sent beneficiary/name change form
  23. Ptp has same first name as you
  24. Helped a rep next to you