ConcurMember’sdrivewayis a milelongConnectionplusYou madea memberhappy justby visitingYes,there’s alog forthatWorkclosed dueto badweatherMember hasmoreanimals thanlegal in theirhomeMemberanswersdoornakedMemberwants youto be theircmMileagecheckAddressis acornfieldMember isn'tthere forscheduledapptTask forthe “freecar seatprogram”Memberopened upto you abouttheir lifeAetna sentanothertrainingemailMemberreturnsyour call, 4weeks laterYou found ausefulresource fora memberKramesNoapartment#Memberpeeks throughwindow butdoesn’tanswer doorHelpdeskMemberin jailYou gotlocked outof a aetna/cvs accountROIYou were theone who firsteducatedmember onbenefitsSuppliesMultitaskingParked 8blocks awaydue to noparkingspaceMembercenterwebMembersad yourcoachingis endingGoodiebagNewcoachinginitiativeIllinicaregot uscupcakesFind anewPCPYour coachinghelped tokeep memberout of thehospitalInterpretaDrive by houseagain 5 minslater, doorhanger is nowoff the doorOmnioutlookPhiBewareof dogCM picksup on thefirst ringImpactpro“Is trucaregoingslow foryou?”Helped memberto realize theyhave a lot ofcontrol of theirhealthConcurMember’sdrivewayis a milelongConnectionplusYou madea memberhappy justby visitingYes,there’s alog forthatWorkclosed dueto badweatherMember hasmoreanimals thanlegal in theirhomeMemberanswersdoornakedMemberwants youto be theircmMileagecheckAddressis acornfieldMember isn'tthere forscheduledapptTask forthe “freecar seatprogram”Memberopened upto you abouttheir lifeAetna sentanothertrainingemailMemberreturnsyour call, 4weeks laterYou found ausefulresource fora memberKramesNoapartment#Memberpeeks throughwindow butdoesn’tanswer doorHelpdeskMemberin jailYou gotlocked outof a aetna/cvs accountROIYou were theone who firsteducatedmember onbenefitsSuppliesMultitaskingParked 8blocks awaydue to noparkingspaceMembercenterwebMembersad yourcoachingis endingGoodiebagNewcoachinginitiativeIllinicaregot uscupcakesFind anewPCPYour coachinghelped tokeep memberout of thehospitalInterpretaDrive by houseagain 5 minslater, doorhanger is nowoff the doorOmnioutlookPhiBewareof dogCM picksup on thefirst ringImpactpro“Is trucaregoingslow foryou?”Helped memberto realize theyhave a lot ofcontrol of theirhealth

community health services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Concur
  2. Member’s driveway is a mile long
  3. Connection plus
  4. You made a member happy just by visiting
  5. Yes, there’s a log for that
  6. Work closed due to bad weather
  7. Member has more animals than legal in their home
  8. Member answers door naked
  9. Member wants you to be their cm
  10. Mileage check
  11. Address is a cornfield
  12. Member isn't there for scheduled appt
  13. Task for the “free car seat program”
  14. Member opened up to you about their life
  15. Aetna sent another training email
  16. Member returns your call, 4 weeks later
  17. You found a useful resource for a member
  18. Krames
  19. No apartment #
  20. Member peeks through window but doesn’t answer door
  21. Help desk
  22. Member in jail
  23. You got locked out of a aetna/ cvs account
  24. ROI
  25. You were the one who first educated member on benefits
  26. Supplies
  27. Multi tasking
  28. Parked 8 blocks away due to no parking space
  29. Member center web
  30. Member sad your coaching is ending
  31. Goodie bag
  32. New coaching initiative
  33. Illinicare got us cupcakes
  34. Find a new PCP
  35. Your coaching helped to keep member out of the hospital
  36. Interpreta
  37. Drive by house again 5 mins later, door hanger is now off the door
  38. Omni
  39. outlook
  40. Phi
  41. Beware of dog
  42. CM picks up on the first ring
  43. Impact pro
  44. “Is trucare going slow for you?”
  45. Helped member to realize they have a lot of control of their health