Your coachinghelped tokeep memberout of thehospitalTask forthe “freecar seatprogram”OmniROIYes,there’s alog forthatFind anewPCPHelpdeskMembersad yourcoachingis endingConcurHelped memberto realize theyhave a lot ofcontrol of theirhealthNewcoachinginitiativeParked 8blocks awaydue to noparkingspaceIllinicaregot uscupcakesWorkclosed dueto badweatherInterpretaMember isn'tthere forscheduledapptAddressis acornfieldMemberwants youto be theircmImpactproYou madea memberhappy justby visitingYou found ausefulresource fora memberAetna sentanothertrainingemailGoodiebagoutlookMileagecheckMemberreturnsyour call, 4weeks laterMembercenterwebMemberanswersdoornakedSuppliesNoapartment#Memberin jailBewareof dogMember hasmoreanimals thanlegal in theirhomeMultitaskingConnectionplusMember’sdrivewayis a milelongMemberopened upto you abouttheir lifeDrive by houseagain 5 minslater, doorhanger is nowoff the doorYou gotlocked outof a aetna/cvs accountYou were theone who firsteducatedmember onbenefits“Is trucaregoingslow foryou?”Memberpeeks throughwindow butdoesn’tanswer doorCM picksup on thefirst ringKramesPhiYour coachinghelped tokeep memberout of thehospitalTask forthe “freecar seatprogram”OmniROIYes,there’s alog forthatFind anewPCPHelpdeskMembersad yourcoachingis endingConcurHelped memberto realize theyhave a lot ofcontrol of theirhealthNewcoachinginitiativeParked 8blocks awaydue to noparkingspaceIllinicaregot uscupcakesWorkclosed dueto badweatherInterpretaMember isn'tthere forscheduledapptAddressis acornfieldMemberwants youto be theircmImpactproYou madea memberhappy justby visitingYou found ausefulresource fora memberAetna sentanothertrainingemailGoodiebagoutlookMileagecheckMemberreturnsyour call, 4weeks laterMembercenterwebMemberanswersdoornakedSuppliesNoapartment#Memberin jailBewareof dogMember hasmoreanimals thanlegal in theirhomeMultitaskingConnectionplusMember’sdrivewayis a milelongMemberopened upto you abouttheir lifeDrive by houseagain 5 minslater, doorhanger is nowoff the doorYou gotlocked outof a aetna/cvs accountYou were theone who firsteducatedmember onbenefits“Is trucaregoingslow foryou?”Memberpeeks throughwindow butdoesn’tanswer doorCM picksup on thefirst ringKramesPhi

community health services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Your coaching helped to keep member out of the hospital
  2. Task for the “free car seat program”
  3. Omni
  4. ROI
  5. Yes, there’s a log for that
  6. Find a new PCP
  7. Help desk
  8. Member sad your coaching is ending
  9. Concur
  10. Helped member to realize they have a lot of control of their health
  11. New coaching initiative
  12. Parked 8 blocks away due to no parking space
  13. Illinicare got us cupcakes
  14. Work closed due to bad weather
  15. Interpreta
  16. Member isn't there for scheduled appt
  17. Address is a cornfield
  18. Member wants you to be their cm
  19. Impact pro
  20. You made a member happy just by visiting
  21. You found a useful resource for a member
  22. Aetna sent another training email
  23. Goodie bag
  24. outlook
  25. Mileage check
  26. Member returns your call, 4 weeks later
  27. Member center web
  28. Member answers door naked
  29. Supplies
  30. No apartment #
  31. Member in jail
  32. Beware of dog
  33. Member has more animals than legal in their home
  34. Multi tasking
  35. Connection plus
  36. Member’s driveway is a mile long
  37. Member opened up to you about their life
  38. Drive by house again 5 mins later, door hanger is now off the door
  39. You got locked out of a aetna/ cvs account
  40. You were the one who first educated member on benefits
  41. “Is trucare going slow for you?”
  42. Member peeks through window but doesn’t answer door
  43. CM picks up on the first ring
  44. Krames
  45. Phi