Solve acustomerservice issuewithoutmanagementGreetcustomerat thedoorGivecustomeryourbusinesscardHelp acustomer whohas never beento New Orleans(1st time here)Close a rentalwith a customerstating theywerecompletelysatisfiedHelp aHertzcustomerMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaHelp acustomer whois going onvacation toDisneyHelp acustomerwho is goinga road tripSolve acustomerissue withoutthe help ofmanagementSolve acustomerservice issuewithoutmanagementHelp acustomerwho isfrom TexasGreet acustomer byname (beforelooking atinformation)Solve abillingissueHelp a firsttimecustomerwithenterpriseComplete adamageclaim on yourown andshop it!Use thecustomername 3 timesthroughout therental processHelp acustomer whocame from adifferentbranchHelp acustomerwith avehicleIntroduceyourself to acustomerand get theirnameGreetcustomerat thedoorHelp acustomerwho is fromFloridaHelp acustomerfrom NewYorkSolve acustomerservice issuewithoutmanagementGreetcustomerat thedoorGivecustomeryourbusinesscardHelp acustomer whohas never beento New Orleans(1st time here)Close a rentalwith a customerstating theywerecompletelysatisfiedHelp aHertzcustomerMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaHelp acustomer whois going onvacation toDisneyHelp acustomerwho is goinga road tripSolve acustomerissue withoutthe help ofmanagementSolve acustomerservice issuewithoutmanagementHelp acustomerwho isfrom TexasGreet acustomer byname (beforelooking atinformation)Solve abillingissueHelp a firsttimecustomerwithenterpriseComplete adamageclaim on yourown andshop it!Use thecustomername 3 timesthroughout therental processHelp acustomer whocame from adifferentbranchHelp acustomerwith avehicleIntroduceyourself to acustomerand get theirnameGreetcustomerat thedoorHelp acustomerwho is fromFloridaHelp acustomerfrom NewYork

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solve a customer service issue without management
  2. Greet customer at the door
  3. Give customer your business card
  4. Help a customer who has never been to New Orleans (1st time here)
  5. Close a rental with a customer stating they were completely satisfied
  6. Help a Hertz customer
  7. Make sure your customer leave the branch completely satisfied
  8. Help a customer who is from California
  9. Help a customer who is going on vacation to Disney
  10. Help a customer who is going a road trip
  11. Solve a customer issue without the help of management
  12. Solve a customer service issue without management
  13. Help a customer who is from Texas
  14. Greet a customer by name (before looking at information)
  15. Solve a billing issue
  16. Help a first time customer with enterprise
  17. Complete a damage claim on your own and shop it!
  18. Use the customer name 3 times throughout the rental process
  19. Help a customer who came from a different branch
  20. Help a customer with a vehicle
  21. Introduce yourself to a customer and get their name
  22. Greet customer at the door
  23. Help a customer who is from Florida
  24. Help a customer from New York