Help a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneySolve acustomerissue withoutthe help ofmanagementHelp acustomerwith avehicleSolve acustomerservice issuewithoutmanagementGreetcustomerat thedoorIntroduceyourself to acustomerand get theirnameHelp acustomerwho is fromFloridaGreetcustomerat thedoorHelp acustomer whohas never beento New Orleans(1st time here)GivecustomeryourbusinesscardMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaClose a rentalwith a customerstating theywerecompletelysatisfiedSolve abillingissueSolve acustomerservice issuewithoutmanagementComplete adamageclaim on yourown andshop it!Help acustomerfrom NewYorkHelp acustomerwho is goinga road tripHelp acustomer whocame from adifferentbranchGreet acustomer byname (beforelooking atinformation)Help acustomerwho isfrom TexasHelp aHertzcustomerUse thecustomername 3 timesthroughout therental processHelp a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneySolve acustomerissue withoutthe help ofmanagementHelp acustomerwith avehicleSolve acustomerservice issuewithoutmanagementGreetcustomerat thedoorIntroduceyourself to acustomerand get theirnameHelp acustomerwho is fromFloridaGreetcustomerat thedoorHelp acustomer whohas never beento New Orleans(1st time here)GivecustomeryourbusinesscardMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaClose a rentalwith a customerstating theywerecompletelysatisfiedSolve abillingissueSolve acustomerservice issuewithoutmanagementComplete adamageclaim on yourown andshop it!Help acustomerfrom NewYorkHelp acustomerwho is goinga road tripHelp acustomer whocame from adifferentbranchGreet acustomer byname (beforelooking atinformation)Help acustomerwho isfrom TexasHelp aHertzcustomerUse thecustomername 3 timesthroughout therental process

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a first time customer with enterprise
  2. Help a customer who is going on vacation to Disney
  3. Solve a customer issue without the help of management
  4. Help a customer with a vehicle
  5. Solve a customer service issue without management
  6. Greet customer at the door
  7. Introduce yourself to a customer and get their name
  8. Help a customer who is from Florida
  9. Greet customer at the door
  10. Help a customer who has never been to New Orleans (1st time here)
  11. Give customer your business card
  12. Make sure your customer leave the branch completely satisfied
  13. Help a customer who is from California
  14. Close a rental with a customer stating they were completely satisfied
  15. Solve a billing issue
  16. Solve a customer service issue without management
  17. Complete a damage claim on your own and shop it!
  18. Help a customer from New York
  19. Help a customer who is going a road trip
  20. Help a customer who came from a different branch
  21. Greet a customer by name (before looking at information)
  22. Help a customer who is from Texas
  23. Help a Hertz customer
  24. Use the customer name 3 times throughout the rental process