Help acustomerwho is fromFloridaMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processHelp acustomer whohas never beento New Orleans(1st time here)Complete adamageclaim on yourown andshop it!Help acustomerwho is goinga road tripHelp acustomerwho isfrom TexasIntroduceyourself to acustomerand get theirnameHelp acustomerfrom NewYorkClose a rentalwith a customerstating theywerecompletelysatisfiedGivecustomeryourbusinesscardHelp acustomer whois going onvacation toDisneyGreetcustomerat thedoorHelp acustomer whocame from adifferentbranchSolve abillingissueHelp aHertzcustomerSolve acustomerissue withoutthe help ofmanagementHelp acustomerwith avehicleGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementHelp a firsttimecustomerwithenterpriseHelp acustomerwho is fromCaliforniaSolve acustomerservice issuewithoutmanagementGreetcustomerat thedoorHelp acustomerwho is fromFloridaMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processHelp acustomer whohas never beento New Orleans(1st time here)Complete adamageclaim on yourown andshop it!Help acustomerwho is goinga road tripHelp acustomerwho isfrom TexasIntroduceyourself to acustomerand get theirnameHelp acustomerfrom NewYorkClose a rentalwith a customerstating theywerecompletelysatisfiedGivecustomeryourbusinesscardHelp acustomer whois going onvacation toDisneyGreetcustomerat thedoorHelp acustomer whocame from adifferentbranchSolve abillingissueHelp aHertzcustomerSolve acustomerissue withoutthe help ofmanagementHelp acustomerwith avehicleGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementHelp a firsttimecustomerwithenterpriseHelp acustomerwho is fromCaliforniaSolve acustomerservice issuewithoutmanagementGreetcustomerat thedoor

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer who is from Florida
  2. Make sure your customer leave the branch completely satisfied
  3. Use the customer name 3 times throughout the rental process
  4. Help a customer who has never been to New Orleans (1st time here)
  5. Complete a damage claim on your own and shop it!
  6. Help a customer who is going a road trip
  7. Help a customer who is from Texas
  8. Introduce yourself to a customer and get their name
  9. Help a customer from New York
  10. Close a rental with a customer stating they were completely satisfied
  11. Give customer your business card
  12. Help a customer who is going on vacation to Disney
  13. Greet customer at the door
  14. Help a customer who came from a different branch
  15. Solve a billing issue
  16. Help a Hertz customer
  17. Solve a customer issue without the help of management
  18. Help a customer with a vehicle
  19. Greet a customer by name (before looking at information)
  20. Solve a customer service issue without management
  21. Help a first time customer with enterprise
  22. Help a customer who is from California
  23. Solve a customer service issue without management
  24. Greet customer at the door