Greetcustomerat thedoorHelp acustomerwho isfrom TexasHelp a firsttimecustomerwithenterpriseIntroduceyourself to acustomerand get theirnameHelp aHertzcustomerComplete adamageclaim on yourown andshop it!Solve acustomerservice issuewithoutmanagementGreetcustomerat thedoorHelp acustomerwho is fromCaliforniaHelp acustomerwho is goinga road tripHelp acustomerwho is fromFloridaHelp acustomerfrom NewYorkHelp acustomerwith avehicleSolve acustomerissue withoutthe help ofmanagementUse thecustomername 3 timesthroughout therental processMake sure yourcustomer leavethe branchcompletelysatisfiedSolve abillingissueHelp acustomer whois going onvacation toDisneyClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomer whohas never beento New Orleans(1st time here)Help acustomer whocame from adifferentbranchGivecustomeryourbusinesscardGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementGreetcustomerat thedoorHelp acustomerwho isfrom TexasHelp a firsttimecustomerwithenterpriseIntroduceyourself to acustomerand get theirnameHelp aHertzcustomerComplete adamageclaim on yourown andshop it!Solve acustomerservice issuewithoutmanagementGreetcustomerat thedoorHelp acustomerwho is fromCaliforniaHelp acustomerwho is goinga road tripHelp acustomerwho is fromFloridaHelp acustomerfrom NewYorkHelp acustomerwith avehicleSolve acustomerissue withoutthe help ofmanagementUse thecustomername 3 timesthroughout therental processMake sure yourcustomer leavethe branchcompletelysatisfiedSolve abillingissueHelp acustomer whois going onvacation toDisneyClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomer whohas never beento New Orleans(1st time here)Help acustomer whocame from adifferentbranchGivecustomeryourbusinesscardGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagement

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet customer at the door
  2. Help a customer who is from Texas
  3. Help a first time customer with enterprise
  4. Introduce yourself to a customer and get their name
  5. Help a Hertz customer
  6. Complete a damage claim on your own and shop it!
  7. Solve a customer service issue without management
  8. Greet customer at the door
  9. Help a customer who is from California
  10. Help a customer who is going a road trip
  11. Help a customer who is from Florida
  12. Help a customer from New York
  13. Help a customer with a vehicle
  14. Solve a customer issue without the help of management
  15. Use the customer name 3 times throughout the rental process
  16. Make sure your customer leave the branch completely satisfied
  17. Solve a billing issue
  18. Help a customer who is going on vacation to Disney
  19. Close a rental with a customer stating they were completely satisfied
  20. Help a customer who has never been to New Orleans (1st time here)
  21. Help a customer who came from a different branch
  22. Give customer your business card
  23. Greet a customer by name (before looking at information)
  24. Solve a customer service issue without management