(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solve a billing issue
Make sure your customer leave the branch completely satisfied
Help a customer who is going a road trip
Help a customer who is going on vacation to Disney
Help a Hertz customer
Help a customer who is from Florida
Help a customer from New York
Solve a customer issue without the help of management
Help a first time customer with enterprise
Help a customer with a vehicle
Solve a customer service issue without management
Solve a customer service issue without management
Help a customer who is from California
Help a customer who has never been to New Orleans (1st time here)
Use the customer name 3 times throughout the rental process
Greet customer at the door
Introduce yourself to a customer and get their name
Give customer your business card
Help a customer who is from Texas
Complete a damage claim on your own and shop it!
Help a customer who came from a different branch
Greet customer at the door
Greet a customer by name (before looking at information)
Close a rental with a customer stating they were completely satisfied
