(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Solve a billing issue
Help a customer who is from Texas
Help a customer who is from California
Greet customer at the door
Solve a customer service issue without management
Introduce yourself to a customer and get their name
Help a customer who has never been to New Orleans (1st time here)
Solve a customer service issue without management
Help a customer with a vehicle
Solve a customer issue without the help of management
Help a customer from New York
Help a customer who came from a different branch
Make sure your customer leave the branch completely satisfied
Use the customer name 3 times throughout the rental process
Greet customer at the door
Help a customer who is from Florida
Help a customer who is going a road trip
Help a Hertz customer
Complete a damage claim on your own and shop it!
Greet a customer by name (before looking at information)
Help a first time customer with enterprise
Help a customer who is going on vacation to Disney
Give customer your business card
Close a rental with a customer stating they were completely satisfied