Greetcustomerat thedoorIntroduceyourself to acustomerand get theirnameHelp acustomer whohas never beento New Orleans(1st time here)Make sure yourcustomer leavethe branchcompletelysatisfiedGreetcustomerat thedoorSolve abillingissueHelp acustomerwho is goinga road tripUse thecustomername 3 timesthroughout therental processHelp acustomerwho is fromCaliforniaHelp aHertzcustomerClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwith avehicleHelp a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneyHelp acustomerwho isfrom TexasSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementComplete adamageclaim on yourown andshop it!Help acustomerwho is fromFloridaGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementHelp acustomerfrom NewYorkGivecustomeryourbusinesscardHelp acustomer whocame from adifferentbranchGreetcustomerat thedoorIntroduceyourself to acustomerand get theirnameHelp acustomer whohas never beento New Orleans(1st time here)Make sure yourcustomer leavethe branchcompletelysatisfiedGreetcustomerat thedoorSolve abillingissueHelp acustomerwho is goinga road tripUse thecustomername 3 timesthroughout therental processHelp acustomerwho is fromCaliforniaHelp aHertzcustomerClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwith avehicleHelp a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneyHelp acustomerwho isfrom TexasSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementComplete adamageclaim on yourown andshop it!Help acustomerwho is fromFloridaGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementHelp acustomerfrom NewYorkGivecustomeryourbusinesscardHelp acustomer whocame from adifferentbranch

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet customer at the door
  2. Introduce yourself to a customer and get their name
  3. Help a customer who has never been to New Orleans (1st time here)
  4. Make sure your customer leave the branch completely satisfied
  5. Greet customer at the door
  6. Solve a billing issue
  7. Help a customer who is going a road trip
  8. Use the customer name 3 times throughout the rental process
  9. Help a customer who is from California
  10. Help a Hertz customer
  11. Close a rental with a customer stating they were completely satisfied
  12. Help a customer with a vehicle
  13. Help a first time customer with enterprise
  14. Help a customer who is going on vacation to Disney
  15. Help a customer who is from Texas
  16. Solve a customer service issue without management
  17. Solve a customer issue without the help of management
  18. Complete a damage claim on your own and shop it!
  19. Help a customer who is from Florida
  20. Greet a customer by name (before looking at information)
  21. Solve a customer service issue without management
  22. Help a customer from New York
  23. Give customer your business card
  24. Help a customer who came from a different branch