Help acustomerwho isfrom TexasIntroduceyourself to acustomerand get theirnameSolve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardGreetcustomerat thedoorGreetcustomerat thedoorHelp acustomerwho is fromFloridaGreet acustomer byname (beforelooking atinformation)Help acustomer whois going onvacation toDisneyMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwith avehicleHelp aHertzcustomerHelp acustomer whocame from adifferentbranchHelp acustomerfrom NewYorkHelp acustomerwho is goinga road tripSolve acustomerissue withoutthe help ofmanagementUse thecustomername 3 timesthroughout therental processHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementSolve abillingissueComplete adamageclaim on yourown andshop it!Help acustomerwho is fromCaliforniaClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwho isfrom TexasIntroduceyourself to acustomerand get theirnameSolve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardGreetcustomerat thedoorGreetcustomerat thedoorHelp acustomerwho is fromFloridaGreet acustomer byname (beforelooking atinformation)Help acustomer whois going onvacation toDisneyMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwith avehicleHelp aHertzcustomerHelp acustomer whocame from adifferentbranchHelp acustomerfrom NewYorkHelp acustomerwho is goinga road tripSolve acustomerissue withoutthe help ofmanagementUse thecustomername 3 timesthroughout therental processHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementSolve abillingissueComplete adamageclaim on yourown andshop it!Help acustomerwho is fromCaliforniaClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomer whohas never beento New Orleans(1st time here)

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer who is from Texas
  2. Introduce yourself to a customer and get their name
  3. Solve a customer service issue without management
  4. Give customer your business card
  5. Greet customer at the door
  6. Greet customer at the door
  7. Help a customer who is from Florida
  8. Greet a customer by name (before looking at information)
  9. Help a customer who is going on vacation to Disney
  10. Make sure your customer leave the branch completely satisfied
  11. Help a customer with a vehicle
  12. Help a Hertz customer
  13. Help a customer who came from a different branch
  14. Help a customer from New York
  15. Help a customer who is going a road trip
  16. Solve a customer issue without the help of management
  17. Use the customer name 3 times throughout the rental process
  18. Help a first time customer with enterprise
  19. Solve a customer service issue without management
  20. Solve a billing issue
  21. Complete a damage claim on your own and shop it!
  22. Help a customer who is from California
  23. Close a rental with a customer stating they were completely satisfied
  24. Help a customer who has never been to New Orleans (1st time here)