Make sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaHelp acustomer whocame from adifferentbranchGreetcustomerat thedoorHelp acustomerwho is fromFloridaSolve abillingissueGreetcustomerat thedoorHelp acustomer whois going onvacation toDisneyGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardHelp a firsttimecustomerwithenterpriseComplete adamageclaim on yourown andshop it!Use thecustomername 3 timesthroughout therental processHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwith avehicleClose a rentalwith a customerstating theywerecompletelysatisfiedSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementHelp acustomerwho isfrom TexasHelp aHertzcustomerHelp acustomerwho is goinga road tripHelp acustomerfrom NewYorkIntroduceyourself to acustomerand get theirnameMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromCaliforniaHelp acustomer whocame from adifferentbranchGreetcustomerat thedoorHelp acustomerwho is fromFloridaSolve abillingissueGreetcustomerat thedoorHelp acustomer whois going onvacation toDisneyGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardHelp a firsttimecustomerwithenterpriseComplete adamageclaim on yourown andshop it!Use thecustomername 3 timesthroughout therental processHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwith avehicleClose a rentalwith a customerstating theywerecompletelysatisfiedSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementHelp acustomerwho isfrom TexasHelp aHertzcustomerHelp acustomerwho is goinga road tripHelp acustomerfrom NewYorkIntroduceyourself to acustomerand get theirname

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make sure your customer leave the branch completely satisfied
  2. Help a customer who is from California
  3. Help a customer who came from a different branch
  4. Greet customer at the door
  5. Help a customer who is from Florida
  6. Solve a billing issue
  7. Greet customer at the door
  8. Help a customer who is going on vacation to Disney
  9. Greet a customer by name (before looking at information)
  10. Solve a customer service issue without management
  11. Give customer your business card
  12. Help a first time customer with enterprise
  13. Complete a damage claim on your own and shop it!
  14. Use the customer name 3 times throughout the rental process
  15. Help a customer who has never been to New Orleans (1st time here)
  16. Help a customer with a vehicle
  17. Close a rental with a customer stating they were completely satisfied
  18. Solve a customer service issue without management
  19. Solve a customer issue without the help of management
  20. Help a customer who is from Texas
  21. Help a Hertz customer
  22. Help a customer who is going a road trip
  23. Help a customer from New York
  24. Introduce yourself to a customer and get their name