Close a rentalwith a customerstating theywerecompletelysatisfiedHelp a firsttimecustomerwithenterpriseHelp acustomerfrom NewYorkSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementGreetcustomerat thedoorMake sure yourcustomer leavethe branchcompletelysatisfiedIntroduceyourself to acustomerand get theirnameHelp acustomerwith avehicleHelp acustomerwho is fromCaliforniaHelp acustomerwho is fromFloridaHelp acustomer whocame from adifferentbranchUse thecustomername 3 timesthroughout therental processHelp acustomer whois going onvacation toDisneyHelp acustomerwho isfrom TexasComplete adamageclaim on yourown andshop it!Solve abillingissueHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwho is goinga road tripGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardGreetcustomerat thedoorHelp aHertzcustomerClose a rentalwith a customerstating theywerecompletelysatisfiedHelp a firsttimecustomerwithenterpriseHelp acustomerfrom NewYorkSolve acustomerservice issuewithoutmanagementSolve acustomerissue withoutthe help ofmanagementGreetcustomerat thedoorMake sure yourcustomer leavethe branchcompletelysatisfiedIntroduceyourself to acustomerand get theirnameHelp acustomerwith avehicleHelp acustomerwho is fromCaliforniaHelp acustomerwho is fromFloridaHelp acustomer whocame from adifferentbranchUse thecustomername 3 timesthroughout therental processHelp acustomer whois going onvacation toDisneyHelp acustomerwho isfrom TexasComplete adamageclaim on yourown andshop it!Solve abillingissueHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwho is goinga road tripGreet acustomer byname (beforelooking atinformation)Solve acustomerservice issuewithoutmanagementGivecustomeryourbusinesscardGreetcustomerat thedoorHelp aHertzcustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Close a rental with a customer stating they were completely satisfied
  2. Help a first time customer with enterprise
  3. Help a customer from New York
  4. Solve a customer service issue without management
  5. Solve a customer issue without the help of management
  6. Greet customer at the door
  7. Make sure your customer leave the branch completely satisfied
  8. Introduce yourself to a customer and get their name
  9. Help a customer with a vehicle
  10. Help a customer who is from California
  11. Help a customer who is from Florida
  12. Help a customer who came from a different branch
  13. Use the customer name 3 times throughout the rental process
  14. Help a customer who is going on vacation to Disney
  15. Help a customer who is from Texas
  16. Complete a damage claim on your own and shop it!
  17. Solve a billing issue
  18. Help a customer who has never been to New Orleans (1st time here)
  19. Help a customer who is going a road trip
  20. Greet a customer by name (before looking at information)
  21. Solve a customer service issue without management
  22. Give customer your business card
  23. Greet customer at the door
  24. Help a Hertz customer