Help aHertzcustomerIntroduceyourself to acustomerand get theirnameHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwith avehicleComplete adamageclaim on yourown andshop it!GivecustomeryourbusinesscardGreet acustomer byname (beforelooking atinformation)Help acustomerwho is fromCaliforniaSolve acustomerissue withoutthe help ofmanagementSolve abillingissueHelp acustomerfrom NewYorkHelp acustomerwho is fromFloridaSolve acustomerservice issuewithoutmanagementUse thecustomername 3 timesthroughout therental processMake sure yourcustomer leavethe branchcompletelysatisfiedGreetcustomerat thedoorClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwho isfrom TexasHelp acustomer whocame from adifferentbranchHelp acustomerwho is goinga road tripHelp acustomer whois going onvacation toDisneyGreetcustomerat thedoorHelp aHertzcustomerIntroduceyourself to acustomerand get theirnameHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementHelp acustomer whohas never beento New Orleans(1st time here)Help acustomerwith avehicleComplete adamageclaim on yourown andshop it!GivecustomeryourbusinesscardGreet acustomer byname (beforelooking atinformation)Help acustomerwho is fromCaliforniaSolve acustomerissue withoutthe help ofmanagementSolve abillingissueHelp acustomerfrom NewYorkHelp acustomerwho is fromFloridaSolve acustomerservice issuewithoutmanagementUse thecustomername 3 timesthroughout therental processMake sure yourcustomer leavethe branchcompletelysatisfiedGreetcustomerat thedoorClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwho isfrom TexasHelp acustomer whocame from adifferentbranchHelp acustomerwho is goinga road tripHelp acustomer whois going onvacation toDisneyGreetcustomerat thedoor

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a Hertz customer
  2. Introduce yourself to a customer and get their name
  3. Help a first time customer with enterprise
  4. Solve a customer service issue without management
  5. Help a customer who has never been to New Orleans (1st time here)
  6. Help a customer with a vehicle
  7. Complete a damage claim on your own and shop it!
  8. Give customer your business card
  9. Greet a customer by name (before looking at information)
  10. Help a customer who is from California
  11. Solve a customer issue without the help of management
  12. Solve a billing issue
  13. Help a customer from New York
  14. Help a customer who is from Florida
  15. Solve a customer service issue without management
  16. Use the customer name 3 times throughout the rental process
  17. Make sure your customer leave the branch completely satisfied
  18. Greet customer at the door
  19. Close a rental with a customer stating they were completely satisfied
  20. Help a customer who is from Texas
  21. Help a customer who came from a different branch
  22. Help a customer who is going a road trip
  23. Help a customer who is going on vacation to Disney
  24. Greet customer at the door