Solve abillingissueHelp acustomerwho isfrom TexasHelp acustomerwho is fromCaliforniaGreetcustomerat thedoorSolve acustomerservice issuewithoutmanagementIntroduceyourself to acustomerand get theirnameHelp acustomer whohas never beento New Orleans(1st time here)Solve acustomerservice issuewithoutmanagementHelp acustomerwith avehicleSolve acustomerissue withoutthe help ofmanagementHelp acustomerfrom NewYorkHelp acustomer whocame from adifferentbranchMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processGreetcustomerat thedoorHelp acustomerwho is fromFloridaHelp acustomerwho is goinga road tripHelp aHertzcustomerComplete adamageclaim on yourown andshop it!Greet acustomer byname (beforelooking atinformation)Help a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneyGivecustomeryourbusinesscardClose a rentalwith a customerstating theywerecompletelysatisfiedSolve abillingissueHelp acustomerwho isfrom TexasHelp acustomerwho is fromCaliforniaGreetcustomerat thedoorSolve acustomerservice issuewithoutmanagementIntroduceyourself to acustomerand get theirnameHelp acustomer whohas never beento New Orleans(1st time here)Solve acustomerservice issuewithoutmanagementHelp acustomerwith avehicleSolve acustomerissue withoutthe help ofmanagementHelp acustomerfrom NewYorkHelp acustomer whocame from adifferentbranchMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processGreetcustomerat thedoorHelp acustomerwho is fromFloridaHelp acustomerwho is goinga road tripHelp aHertzcustomerComplete adamageclaim on yourown andshop it!Greet acustomer byname (beforelooking atinformation)Help a firsttimecustomerwithenterpriseHelp acustomer whois going onvacation toDisneyGivecustomeryourbusinesscardClose a rentalwith a customerstating theywerecompletelysatisfied

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solve a billing issue
  2. Help a customer who is from Texas
  3. Help a customer who is from California
  4. Greet customer at the door
  5. Solve a customer service issue without management
  6. Introduce yourself to a customer and get their name
  7. Help a customer who has never been to New Orleans (1st time here)
  8. Solve a customer service issue without management
  9. Help a customer with a vehicle
  10. Solve a customer issue without the help of management
  11. Help a customer from New York
  12. Help a customer who came from a different branch
  13. Make sure your customer leave the branch completely satisfied
  14. Use the customer name 3 times throughout the rental process
  15. Greet customer at the door
  16. Help a customer who is from Florida
  17. Help a customer who is going a road trip
  18. Help a Hertz customer
  19. Complete a damage claim on your own and shop it!
  20. Greet a customer by name (before looking at information)
  21. Help a first time customer with enterprise
  22. Help a customer who is going on vacation to Disney
  23. Give customer your business card
  24. Close a rental with a customer stating they were completely satisfied