Help acustomer whois going onvacation toDisneyHelp acustomer whohas never beento New Orleans(1st time here)Help acustomer whocame from adifferentbranchHelp acustomerwho is fromCaliforniaHelp acustomerwith avehicleGreetcustomerat thedoorHelp acustomerwho is goinga road tripClose a rentalwith a customerstating theywerecompletelysatisfiedSolve acustomerservice issuewithoutmanagementHelp a firsttimecustomerwithenterpriseHelp acustomerwho is fromFloridaMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processGreet acustomer byname (beforelooking atinformation)Solve acustomerissue withoutthe help ofmanagementSolve acustomerservice issuewithoutmanagementIntroduceyourself to acustomerand get theirnameHelp acustomerwho isfrom TexasSolve abillingissueComplete adamageclaim on yourown andshop it!Greetcustomerat thedoorGivecustomeryourbusinesscardHelp acustomerfrom NewYorkHelp aHertzcustomerHelp acustomer whois going onvacation toDisneyHelp acustomer whohas never beento New Orleans(1st time here)Help acustomer whocame from adifferentbranchHelp acustomerwho is fromCaliforniaHelp acustomerwith avehicleGreetcustomerat thedoorHelp acustomerwho is goinga road tripClose a rentalwith a customerstating theywerecompletelysatisfiedSolve acustomerservice issuewithoutmanagementHelp a firsttimecustomerwithenterpriseHelp acustomerwho is fromFloridaMake sure yourcustomer leavethe branchcompletelysatisfiedUse thecustomername 3 timesthroughout therental processGreet acustomer byname (beforelooking atinformation)Solve acustomerissue withoutthe help ofmanagementSolve acustomerservice issuewithoutmanagementIntroduceyourself to acustomerand get theirnameHelp acustomerwho isfrom TexasSolve abillingissueComplete adamageclaim on yourown andshop it!Greetcustomerat thedoorGivecustomeryourbusinesscardHelp acustomerfrom NewYorkHelp aHertzcustomer

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Help a customer who is going on vacation to Disney
  2. Help a customer who has never been to New Orleans (1st time here)
  3. Help a customer who came from a different branch
  4. Help a customer who is from California
  5. Help a customer with a vehicle
  6. Greet customer at the door
  7. Help a customer who is going a road trip
  8. Close a rental with a customer stating they were completely satisfied
  9. Solve a customer service issue without management
  10. Help a first time customer with enterprise
  11. Help a customer who is from Florida
  12. Make sure your customer leave the branch completely satisfied
  13. Use the customer name 3 times throughout the rental process
  14. Greet a customer by name (before looking at information)
  15. Solve a customer issue without the help of management
  16. Solve a customer service issue without management
  17. Introduce yourself to a customer and get their name
  18. Help a customer who is from Texas
  19. Solve a billing issue
  20. Complete a damage claim on your own and shop it!
  21. Greet customer at the door
  22. Give customer your business card
  23. Help a customer from New York
  24. Help a Hertz customer