Greet acustomer byname (beforelooking atinformation)Help acustomer whois going onvacation toDisneySolve abillingissueHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementHelp acustomerwith avehicleIntroduceyourself to acustomerand get theirnameGreetcustomerat thedoorComplete adamageclaim on yourown andshop it!Help acustomerfrom NewYorkHelp acustomerwho is goinga road tripSolve acustomerservice issuewithoutmanagementHelp acustomerwho isfrom TexasGivecustomeryourbusinesscardUse thecustomername 3 timesthroughout therental processHelp acustomerwho is fromFloridaClose a rentalwith a customerstating theywerecompletelysatisfiedHelp aHertzcustomerSolve acustomerissue withoutthe help ofmanagementHelp acustomer whohas never beento New Orleans(1st time here)Make sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomer whocame from adifferentbranchGreetcustomerat thedoorHelp acustomerwho is fromCaliforniaGreet acustomer byname (beforelooking atinformation)Help acustomer whois going onvacation toDisneySolve abillingissueHelp a firsttimecustomerwithenterpriseSolve acustomerservice issuewithoutmanagementHelp acustomerwith avehicleIntroduceyourself to acustomerand get theirnameGreetcustomerat thedoorComplete adamageclaim on yourown andshop it!Help acustomerfrom NewYorkHelp acustomerwho is goinga road tripSolve acustomerservice issuewithoutmanagementHelp acustomerwho isfrom TexasGivecustomeryourbusinesscardUse thecustomername 3 timesthroughout therental processHelp acustomerwho is fromFloridaClose a rentalwith a customerstating theywerecompletelysatisfiedHelp aHertzcustomerSolve acustomerissue withoutthe help ofmanagementHelp acustomer whohas never beento New Orleans(1st time here)Make sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomer whocame from adifferentbranchGreetcustomerat thedoorHelp acustomerwho is fromCalifornia

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet a customer by name (before looking at information)
  2. Help a customer who is going on vacation to Disney
  3. Solve a billing issue
  4. Help a first time customer with enterprise
  5. Solve a customer service issue without management
  6. Help a customer with a vehicle
  7. Introduce yourself to a customer and get their name
  8. Greet customer at the door
  9. Complete a damage claim on your own and shop it!
  10. Help a customer from New York
  11. Help a customer who is going a road trip
  12. Solve a customer service issue without management
  13. Help a customer who is from Texas
  14. Give customer your business card
  15. Use the customer name 3 times throughout the rental process
  16. Help a customer who is from Florida
  17. Close a rental with a customer stating they were completely satisfied
  18. Help a Hertz customer
  19. Solve a customer issue without the help of management
  20. Help a customer who has never been to New Orleans (1st time here)
  21. Make sure your customer leave the branch completely satisfied
  22. Help a customer who came from a different branch
  23. Greet customer at the door
  24. Help a customer who is from California