Greetcustomerat thedoorMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromFloridaHelp acustomerfrom NewYorkComplete adamageclaim on yourown andshop it!Help acustomerwith avehicleHelp acustomerwho is goinga road tripHelp aHertzcustomerHelp acustomer whocame from adifferentbranchSolve acustomerservice issuewithoutmanagementHelp acustomer whois going onvacation toDisneySolve acustomerservice issuewithoutmanagementClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwho isfrom TexasHelp acustomerwho is fromCaliforniaSolve acustomerissue withoutthe help ofmanagementGreet acustomer byname (beforelooking atinformation)Introduceyourself to acustomerand get theirnameUse thecustomername 3 timesthroughout therental processGivecustomeryourbusinesscardGreetcustomerat thedoorHelp acustomer whohas never beento New Orleans(1st time here)Help a firsttimecustomerwithenterpriseSolve abillingissueGreetcustomerat thedoorMake sure yourcustomer leavethe branchcompletelysatisfiedHelp acustomerwho is fromFloridaHelp acustomerfrom NewYorkComplete adamageclaim on yourown andshop it!Help acustomerwith avehicleHelp acustomerwho is goinga road tripHelp aHertzcustomerHelp acustomer whocame from adifferentbranchSolve acustomerservice issuewithoutmanagementHelp acustomer whois going onvacation toDisneySolve acustomerservice issuewithoutmanagementClose a rentalwith a customerstating theywerecompletelysatisfiedHelp acustomerwho isfrom TexasHelp acustomerwho is fromCaliforniaSolve acustomerissue withoutthe help ofmanagementGreet acustomer byname (beforelooking atinformation)Introduceyourself to acustomerand get theirnameUse thecustomername 3 timesthroughout therental processGivecustomeryourbusinesscardGreetcustomerat thedoorHelp acustomer whohas never beento New Orleans(1st time here)Help a firsttimecustomerwithenterpriseSolve abillingissue

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greet customer at the door
  2. Make sure your customer leave the branch completely satisfied
  3. Help a customer who is from Florida
  4. Help a customer from New York
  5. Complete a damage claim on your own and shop it!
  6. Help a customer with a vehicle
  7. Help a customer who is going a road trip
  8. Help a Hertz customer
  9. Help a customer who came from a different branch
  10. Solve a customer service issue without management
  11. Help a customer who is going on vacation to Disney
  12. Solve a customer service issue without management
  13. Close a rental with a customer stating they were completely satisfied
  14. Help a customer who is from Texas
  15. Help a customer who is from California
  16. Solve a customer issue without the help of management
  17. Greet a customer by name (before looking at information)
  18. Introduce yourself to a customer and get their name
  19. Use the customer name 3 times throughout the rental process
  20. Give customer your business card
  21. Greet customer at the door
  22. Help a customer who has never been to New Orleans (1st time here)
  23. Help a first time customer with enterprise
  24. Solve a billing issue