(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said "Thank you for coming to see us today!" to 5 customers in a row.
Gave business card 3 times for a satisfied customer to pass on to friends or family!
Opened the door for 5 customers and said "Welcome to PNC!"
Filled in the PNC Conversation with 2 customers.
Said "Thank you for coming to see us today!" to 5 customers in a row.
Conduct all customer interactions in Genesis.
Used the word "USEFUL" with 3 customers in a row.
Delievered all insights to 5 customers in a row in the office.
Tell customer about Express Funds when it is offered!
Built a high gain question library to share with the team containing 15 high gain questions.
Research topic and lead Quickstart!
Delivered all insights to 3 customers in a row on the teller line.
Spoke to 3 customers about ways to make banking more convenient.
Set 3 appointments from MC calls in one day!
Documented conversations for 3 customers in a row!
Called 5 customers from MC list
Used customer's name 3 times during interaction.
Asked 3 customers "Is there anything else I can do to ensure you have a great banking experience?"
Say to 3 customers, "I see you have been banking with us for _ years. Thank you for your loyalty!"
Role Play DAP Q's with a team member.
Used eye contact and smiled during 5 customer interactions in a row.
Asked two high gain questions with 3 customers in a row.
Make 13 MC calls 2 days in a row
Said "Thank you for choosing PNC for your banking needs!" 3 times
