Said "Thankyou for comingto see ustoday!" to 5customers in arow.Said "Thankyou forchoosing PNCfor yourbanking needs!"3 timesDelievered allinsights to 5customers in arow in theoffice.Submit 5dailydebriefs ina week.Make 13MC calls 2days in arowAsked 3customers "Isthere anythingelse I can do toensure you have agreat bankingexperience?"Documentedconversationsfor 3customers ina row!Opened thedoor for 5customers andsaid "Welcometo PNC!"Tell customerabout ExpressFunds when itis offered!Usedcustomer'sname 3 timesduringinteraction.Role PlayDAP Q'swith a teammember.Set 3appointmentsfrom MC callsin one day!Asked twohigh gainquestions with3 customers ina row.Used the word"USEFUL"with 3customers in arow.Researchtopic andleadQuickstart!Gave businesscard 3 times for asatisfied customerto pass on tofriends or family!Said "Thankyou for comingto see ustoday!" to 5customers in arow.Delivered allinsights to 3customers in arow on theteller line.Spoke to 3customersabout ways tomake bankingmoreconvenient.Say to 3customers, "I seeyou have beenbanking with usfor _ years. Thankyou for yourloyalty!"Filled in thePNCConversationwith 2customers.Conduct allcustomerinteractionsin Genesis.Used eyecontact andsmiled during 5customerinteractions in arow.Called 5customersfrom MClistBuilt a high gainquestion library toshare with theteam containing15 high gainquestions.Said "Thankyou for comingto see ustoday!" to 5customers in arow.Said "Thankyou forchoosing PNCfor yourbanking needs!"3 timesDelievered allinsights to 5customers in arow in theoffice.Submit 5dailydebriefs ina week.Make 13MC calls 2days in arowAsked 3customers "Isthere anythingelse I can do toensure you have agreat bankingexperience?"Documentedconversationsfor 3customers ina row!Opened thedoor for 5customers andsaid "Welcometo PNC!"Tell customerabout ExpressFunds when itis offered!Usedcustomer'sname 3 timesduringinteraction.Role PlayDAP Q'swith a teammember.Set 3appointmentsfrom MC callsin one day!Asked twohigh gainquestions with3 customers ina row.Used the word"USEFUL"with 3customers in arow.Researchtopic andleadQuickstart!Gave businesscard 3 times for asatisfied customerto pass on tofriends or family!Said "Thankyou for comingto see ustoday!" to 5customers in arow.Delivered allinsights to 3customers in arow on theteller line.Spoke to 3customersabout ways tomake bankingmoreconvenient.Say to 3customers, "I seeyou have beenbanking with usfor _ years. Thankyou for yourloyalty!"Filled in thePNCConversationwith 2customers.Conduct allcustomerinteractionsin Genesis.Used eyecontact andsmiled during 5customerinteractions in arow.Called 5customersfrom MClistBuilt a high gainquestion library toshare with theteam containing15 high gainquestions.

CXI BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "Thank you for coming to see us today!" to 5 customers in a row.
  2. Said "Thank you for choosing PNC for your banking needs!" 3 times
  3. Delievered all insights to 5 customers in a row in the office.
  4. Submit 5 daily debriefs in a week.
  5. Make 13 MC calls 2 days in a row
  6. Asked 3 customers "Is there anything else I can do to ensure you have a great banking experience?"
  7. Documented conversations for 3 customers in a row!
  8. Opened the door for 5 customers and said "Welcome to PNC!"
  9. Tell customer about Express Funds when it is offered!
  10. Used customer's name 3 times during interaction.
  11. Role Play DAP Q's with a team member.
  12. Set 3 appointments from MC calls in one day!
  13. Asked two high gain questions with 3 customers in a row.
  14. Used the word "USEFUL" with 3 customers in a row.
  15. Research topic and lead Quickstart!
  16. Gave business card 3 times for a satisfied customer to pass on to friends or family!
  17. Said "Thank you for coming to see us today!" to 5 customers in a row.
  18. Delivered all insights to 3 customers in a row on the teller line.
  19. Spoke to 3 customers about ways to make banking more convenient.
  20. Say to 3 customers, "I see you have been banking with us for _ years. Thank you for your loyalty!"
  21. Filled in the PNC Conversation with 2 customers.
  22. Conduct all customer interactions in Genesis.
  23. Used eye contact and smiled during 5 customer interactions in a row.
  24. Called 5 customers from MC list
  25. Built a high gain question library to share with the team containing 15 high gain questions.