(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tell customer about Express Funds when it is offered!
Submit 5 daily debriefs in a week.
Used customer's name 3 times during interaction.
Said "Thank you for coming to see us today!" to 5 customers in a row.
Research topic and lead Quickstart!
Say to 3 customers, "I see you have been banking with us for _ years. Thank you for your loyalty!"
Built a high gain question library to share with the team containing 15 high gain questions.
Asked two high gain questions with 3 customers in a row.
Set 3 appointments from MC calls in one day!
Delievered all insights to 5 customers in a row in the office.
Documented conversations for 3 customers in a row!
Conduct all customer interactions in Genesis.
Make 13 MC calls 2 days in a row
Spoke to 3 customers about ways to make banking more convenient.
Gave business card 3 times for a satisfied customer to pass on to friends or family!
Filled in the PNC Conversation with 2 customers.
Said "Thank you for coming to see us today!" to 5 customers in a row.
Used eye contact and smiled during 5 customer interactions in a row.
Role Play DAP Q's with a team member.
Called 5 customers from MC list
Opened the door for 5 customers and said "Welcome to PNC!"
Delivered all insights to 3 customers in a row on the teller line.
Said "Thank you for choosing PNC for your banking needs!" 3 times
Asked 3 customers "Is there anything else I can do to ensure you have a great banking experience?"
