(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Built a high gain question library to share with the team containing 15 high gain questions.
Documented conversations for 3 customers in a row!
Filled in the PNC Conversation with 2 customers.
Said "Thank you for coming to see us today!" to 5 customers in a row.
Said "Thank you for coming to see us today!" to 5 customers in a row.
Used eye contact and smiled during 5 customer interactions in a row.
Delievered all insights to 5 customers in a row in the office.
Gave business card 3 times for a satisfied customer to pass on to friends or family!
Asked 3 customers "Is there anything else I can do to ensure you have a great banking experience?"
Called 5 customers from MC list
Research topic and lead Quickstart!
Said "Thank you for choosing PNC for your banking needs!" 3 times
Make 13 MC calls 2 days in a row
Delivered all insights to 3 customers in a row on the teller line.
Used the word "USEFUL" with 3 customers in a row.
Set 3 appointments from MC calls in one day!
Tell customer about Express Funds when it is offered!
Say to 3 customers, "I see you have been banking with us for _ years. Thank you for your loyalty!"
Used customer's name 3 times during interaction.
Submit 5 daily debriefs in a week.
Opened the door for 5 customers and said "Welcome to PNC!"
Role Play DAP Q's with a team member.
Spoke to 3 customers about ways to make banking more convenient.
Asked two high gain questions with 3 customers in a row.
