(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the word "USEFUL" with 3 customers in a row.
Called 5 customers from MC list
Asked two high gain questions with 3 customers in a row.
Tell customer about Express Funds when it is offered!
Asked 3 customers "Is there anything else I can do to ensure you have a great banking experience?"
Used eye contact and smiled during 5 customer interactions in a row.
Delievered all insights to 5 customers in a row in the office.
Research topic and lead Quickstart!
Submit 5 daily debriefs in a week.
Said "Thank you for choosing PNC for your banking needs!" 3 times
Documented conversations for 3 customers in a row!
Said "Thank you for coming to see us today!" to 5 customers in a row.
Spoke to 3 customers about ways to make banking more convenient.
Used customer's name 3 times during interaction.
Conduct all customer interactions in Genesis.
Make 13 MC calls 2 days in a row
Role Play DAP Q's with a team member.
Filled in the PNC Conversation with 2 customers.
Say to 3 customers, "I see you have been banking with us for _ years. Thank you for your loyalty!"
Set 3 appointments from MC calls in one day!
Said "Thank you for coming to see us today!" to 5 customers in a row.
Built a high gain question library to share with the team containing 15 high gain questions.
Gave business card 3 times for a satisfied customer to pass on to friends or family!
Delivered all insights to 3 customers in a row on the teller line.
Opened the door for 5 customers and said "Welcome to PNC!"
