REINFORCERELATIONSHIPEMPATHISETHANKTHEOWNERUSEOWNERNAMENOBLAMECULUTREFREEOWNANISSUEDELIVERSUPERIORSERVICEFREETHANKTHEOWNERFOLLOWUPUSEOWNERSNAMEGREETANDWELCOMEOWNERFREECOLLABORATEON ASOLUTIONTEST FORREACTIONLISTENATTENTIVELYDELIVERGREATSERVICETO ACOWORKERPRODUCTKNOWLEDGEFOCUSON THEOWNERASK TOCLARIFYPARAPHRASEONETEAMATTITUDEASKWHATELSECAN I DOREINFORCERELATIONSHIPEMPATHISETHANKTHEOWNERUSEOWNERNAMENOBLAMECULUTREFREEOWNANISSUEDELIVERSUPERIORSERVICEFREETHANKTHEOWNERFOLLOWUPUSEOWNERSNAMEGREETANDWELCOMEOWNERFREECOLLABORATEON ASOLUTIONTEST FORREACTIONLISTENATTENTIVELYDELIVERGREATSERVICETO ACOWORKERPRODUCTKNOWLEDGEFOCUSON THEOWNERASK TOCLARIFYPARAPHRASEONETEAMATTITUDEASKWHATELSECAN I DO

SMILE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. REINFORCE RELATIONSHIP
  2. EMPATHISE
  3. THANK THE OWNER
  4. USE OWNER NAME
  5. NO BLAME CULUTRE
  6. FREE
  7. OWN AN ISSUE
  8. DELIVER SUPERIORSERVICE
  9. FREE
  10. THANK THE OWNER
  11. FOLLOW UP
  12. USE OWNERS NAME
  13. GREET AND WELCOME OWNER
  14. FREE
  15. COLLABORATE ON A SOLUTION
  16. TEST FOR REACTION
  17. LISTEN ATTENTIVELY
  18. DELIVER GREAT SERVICE TO A COWORKER
  19. PRODUCTKNOWLEDGE
  20. FOCUS ON THE OWNER
  21. ASK TO CLARIFY
  22. PARAPHRASE
  23. ONE TEAM ATTITUDE
  24. ASK WHAT ELSE CAN I DO