item is on backorder Call from Citi Bank Forgot you were on mute cant find order with any given info Vendor/DA is closed cst let's you know "it isnt your fault" store asks you to do something they can do cst calls about delivery issue Someone ordering a gift for someone cst upset they went past 48 hrs on MA order cst calls in to place order have to call store for cst snacking when call comes in CRM won't populate call explain disputing charge w/ bank create cst drop off return cart is done & want to use paypal cst hangs up while on hold previous csr left no notes Call about order from 2 years ago call about damaged vanity Bad connection/Hard to hear Sold a HDPP w/ order escalation to res cst answers their own question reordering for third time on hold with store/DA >10min cst demands discount CDA crashes item is on backorder Call from Citi Bank Forgot you were on mute cant find order with any given info Vendor/DA is closed cst let's you know "it isnt your fault" store asks you to do something they can do cst calls about delivery issue Someone ordering a gift for someone cst upset they went past 48 hrs on MA order cst calls in to place order have to call store for cst snacking when call comes in CRM won't populate call explain disputing charge w/ bank create cst drop off return cart is done & want to use paypal cst hangs up while on hold previous csr left no notes Call about order from 2 years ago call about damaged vanity Bad connection/Hard to hear Sold a HDPP w/ order escalation to res cst answers their own question reordering for third time on hold with store/DA >10min cst demands discount CDA crashes
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-item is on backorder
B-Call from Citi Bank
B-Forgot you were on mute
N-cant find order with any given info
B-Vendor/DA is closed
B-cst let's you know "it isnt your fault"
I-store asks you to do something they can do
N-cst calls about delivery issue
O-Someone ordering a gift for someone
B-cst upset they went past 48 hrs on MA order
O-cst calls in to place order
B-have to call store for cst
I-snacking when call comes in
G-CRM won't populate call
O-explain disputing charge w/ bank
I-create cst drop off return
N-cart is done & want to use paypal
G-cst hangs up while on hold
O-previous csr left no notes
G-Call about order from 2 years ago
I-call about damaged vanity
I-Bad connection/Hard to hear
O-Sold a HDPP w/ order
N-escalation to res
I-cst answers their own question
N-reordering for third time
G-on hold with store/DA
>10min
G-cst demands discount
O-CDA crashes