Bad connection/Hard to hear previous csr left no notes item is on backorder have to call store for cst cant find order with any given info cst hangs up while on hold CRM won't populate call on hold with store/DA >10min Vendor/DA is closed call about damaged vanity cart is done & want to use paypal Call about order from 2 years ago Call from Citi Bank create cst drop off return Someone ordering a gift for someone explain disputing charge w/ bank snacking when call comes in escalation to res Forgot you were on mute cst calls in to place order Sold a HDPP w/ order store asks you to do something they can do CDA crashes cst upset they went past 48 hrs on MA order cst demands discount cst let's you know "it isnt your fault" reordering for third time cst answers their own question cst calls about delivery issue Bad connection/Hard to hear previous csr left no notes item is on backorder have to call store for cst cant find order with any given info cst hangs up while on hold CRM won't populate call on hold with store/DA >10min Vendor/DA is closed call about damaged vanity cart is done & want to use paypal Call about order from 2 years ago Call from Citi Bank create cst drop off return Someone ordering a gift for someone explain disputing charge w/ bank snacking when call comes in escalation to res Forgot you were on mute cst calls in to place order Sold a HDPP w/ order store asks you to do something they can do CDA crashes cst upset they went past 48 hrs on MA order cst demands discount cst let's you know "it isnt your fault" reordering for third time cst answers their own question cst calls about delivery issue
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Bad connection/Hard to hear
O-previous csr left no notes
G-item is on backorder
B-have to call store for cst
N-cant find order with any given info
G-cst hangs up while on hold
G-CRM won't populate call
G-on hold with store/DA
>10min
B-Vendor/DA is closed
I-call about damaged vanity
N-cart is done & want to use paypal
G-Call about order from 2 years ago
B-Call from Citi Bank
I-create cst drop off return
O-Someone ordering a gift for someone
O-explain disputing charge w/ bank
I-snacking when call comes in
N-escalation to res
B-Forgot you were on mute
O-cst calls in to place order
O-Sold a HDPP w/ order
I-store asks you to do something they can do
O-CDA crashes
B-cst upset they went past 48 hrs on MA order
G-cst demands discount
B-cst let's you know "it isnt your fault"
N-reordering for third time
I-cst answers their own question
N-cst calls about delivery issue