cst let's you know "it isnt your fault" Vendor/DA is closed cart is done & want to use paypal call about damaged vanity cst upset they went past 48 hrs on MA order previous csr left no notes explain disputing charge w/ bank store asks you to do something they can do cst demands discount Someone ordering a gift for someone Sold a HDPP w/ order cst calls in to place order CDA crashes cst hangs up while on hold CRM won't populate call Call from Citi Bank cst answers their own question reordering for third time escalation to res cst calls about delivery issue have to call store for cst Call about order from 2 years ago create cst drop off return Forgot you were on mute snacking when call comes in on hold with store/DA >10min cant find order with any given info Bad connection/Hard to hear item is on backorder cst let's you know "it isnt your fault" Vendor/DA is closed cart is done & want to use paypal call about damaged vanity cst upset they went past 48 hrs on MA order previous csr left no notes explain disputing charge w/ bank store asks you to do something they can do cst demands discount Someone ordering a gift for someone Sold a HDPP w/ order cst calls in to place order CDA crashes cst hangs up while on hold CRM won't populate call Call from Citi Bank cst answers their own question reordering for third time escalation to res cst calls about delivery issue have to call store for cst Call about order from 2 years ago create cst drop off return Forgot you were on mute snacking when call comes in on hold with store/DA >10min cant find order with any given info Bad connection/Hard to hear item is on backorder
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-cst let's you know "it isnt your fault"
B-Vendor/DA is closed
N-cart is done & want to use paypal
I-call about damaged vanity
B-cst upset they went past 48 hrs on MA order
O-previous csr left no notes
O-explain disputing charge w/ bank
I-store asks you to do something they can do
G-cst demands discount
O-Someone ordering a gift for someone
O-Sold a HDPP w/ order
O-cst calls in to place order
O-CDA crashes
G-cst hangs up while on hold
G-CRM won't populate call
B-Call from Citi Bank
I-cst answers their own question
N-reordering for third time
N-escalation to res
N-cst calls about delivery issue
B-have to call store for cst
G-Call about order from 2 years ago
I-create cst drop off return
B-Forgot you were on mute
I-snacking when call comes in
G-on hold with store/DA
>10min
N-cant find order with any given info
I-Bad connection/Hard to hear
G-item is on backorder