CRM won't populate call Call about order from 2 years ago cst demands discount previous csr left no notes cst answers their own question explain disputing charge w/ bank Forgot you were on mute cst let's you know "it isnt your fault" store asks you to do something they can do have to call store for cst reordering for third time on hold with store/DA >10min create cst drop off return item is on backorder snacking when call comes in Bad connection/Hard to hear Call from Citi Bank Vendor/DA is closed call about damaged vanity cst calls in to place order cant find order with any given info cart is done & want to use paypal escalation to res cst hangs up while on hold CDA crashes cst upset they went past 48 hrs on MA order Sold a HDPP w/ order cst calls about delivery issue Someone ordering a gift for someone CRM won't populate call Call about order from 2 years ago cst demands discount previous csr left no notes cst answers their own question explain disputing charge w/ bank Forgot you were on mute cst let's you know "it isnt your fault" store asks you to do something they can do have to call store for cst reordering for third time on hold with store/DA >10min create cst drop off return item is on backorder snacking when call comes in Bad connection/Hard to hear Call from Citi Bank Vendor/DA is closed call about damaged vanity cst calls in to place order cant find order with any given info cart is done & want to use paypal escalation to res cst hangs up while on hold CDA crashes cst upset they went past 48 hrs on MA order Sold a HDPP w/ order cst calls about delivery issue Someone ordering a gift for someone
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-CRM won't populate call
G-Call about order from 2 years ago
G-cst demands discount
O-previous csr left no notes
I-cst answers their own question
O-explain disputing charge w/ bank
B-Forgot you were on mute
B-cst let's you know "it isnt your fault"
I-store asks you to do something they can do
B-have to call store for cst
N-reordering for third time
G-on hold with store/DA
>10min
I-create cst drop off return
G-item is on backorder
I-snacking when call comes in
I-Bad connection/Hard to hear
B-Call from Citi Bank
B-Vendor/DA is closed
I-call about damaged vanity
O-cst calls in to place order
N-cant find order with any given info
N-cart is done & want to use paypal
N-escalation to res
G-cst hangs up while on hold
O-CDA crashes
B-cst upset they went past 48 hrs on MA order
O-Sold a HDPP w/ order
N-cst calls about delivery issue
O-Someone ordering a gift for someone