store asks you to do something they can do reordering for third time CRM won't populate call Call about order from 2 years ago Call from Citi Bank cst upset they went past 48 hrs on MA order on hold with store/DA >10min create cst drop off return explain disputing charge w/ bank cst calls about delivery issue cst hangs up while on hold snacking when call comes in cst demands discount have to call store for cst cart is done & want to use paypal cant find order with any given info cst answers their own question call about damaged vanity Vendor/DA is closed Sold a HDPP w/ order escalation to res item is on backorder previous csr left no notes Forgot you were on mute Bad connection/Hard to hear cst let's you know "it isnt your fault" CDA crashes cst calls in to place order Someone ordering a gift for someone store asks you to do something they can do reordering for third time CRM won't populate call Call about order from 2 years ago Call from Citi Bank cst upset they went past 48 hrs on MA order on hold with store/DA >10min create cst drop off return explain disputing charge w/ bank cst calls about delivery issue cst hangs up while on hold snacking when call comes in cst demands discount have to call store for cst cart is done & want to use paypal cant find order with any given info cst answers their own question call about damaged vanity Vendor/DA is closed Sold a HDPP w/ order escalation to res item is on backorder previous csr left no notes Forgot you were on mute Bad connection/Hard to hear cst let's you know "it isnt your fault" CDA crashes cst calls in to place order Someone ordering a gift for someone
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-store asks you to do something they can do
N-reordering for third time
G-CRM won't populate call
G-Call about order from 2 years ago
B-Call from Citi Bank
B-cst upset they went past 48 hrs on MA order
G-on hold with store/DA
>10min
I-create cst drop off return
O-explain disputing charge w/ bank
N-cst calls about delivery issue
G-cst hangs up while on hold
I-snacking when call comes in
G-cst demands discount
B-have to call store for cst
N-cart is done & want to use paypal
N-cant find order with any given info
I-cst answers their own question
I-call about damaged vanity
B-Vendor/DA is closed
O-Sold a HDPP w/ order
N-escalation to res
G-item is on backorder
O-previous csr left no notes
B-Forgot you were on mute
I-Bad connection/Hard to hear
B-cst let's you know "it isnt your fault"
O-CDA crashes
O-cst calls in to place order
O-Someone ordering a gift for someone