Call from Citi Bank CDA crashes escalation to res cant find order with any given info CRM won't populate call cst upset they went past 48 hrs on MA order cart is done & want to use paypal snacking when call comes in call about damaged vanity item is on backorder cst calls about delivery issue Vendor/DA is closed cst answers their own question previous csr left no notes store asks you to do something they can do cst demands discount Someone ordering a gift for someone Sold a HDPP w/ order have to call store for cst on hold with store/DA >10min cst calls in to place order reordering for third time create cst drop off return cst hangs up while on hold Forgot you were on mute cst let's you know "it isnt your fault" Call about order from 2 years ago Bad connection/Hard to hear explain disputing charge w/ bank Call from Citi Bank CDA crashes escalation to res cant find order with any given info CRM won't populate call cst upset they went past 48 hrs on MA order cart is done & want to use paypal snacking when call comes in call about damaged vanity item is on backorder cst calls about delivery issue Vendor/DA is closed cst answers their own question previous csr left no notes store asks you to do something they can do cst demands discount Someone ordering a gift for someone Sold a HDPP w/ order have to call store for cst on hold with store/DA >10min cst calls in to place order reordering for third time create cst drop off return cst hangs up while on hold Forgot you were on mute cst let's you know "it isnt your fault" Call about order from 2 years ago Bad connection/Hard to hear explain disputing charge w/ bank
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Call from Citi Bank
O-CDA crashes
N-escalation to res
N-cant find order with any given info
G-CRM won't populate call
B-cst upset they went past 48 hrs on MA order
N-cart is done & want to use paypal
I-snacking when call comes in
I-call about damaged vanity
G-item is on backorder
N-cst calls about delivery issue
B-Vendor/DA is closed
I-cst answers their own question
O-previous csr left no notes
I-store asks you to do something they can do
G-cst demands discount
O-Someone ordering a gift for someone
O-Sold a HDPP w/ order
B-have to call store for cst
G-on hold with store/DA
>10min
O-cst calls in to place order
N-reordering for third time
I-create cst drop off return
G-cst hangs up while on hold
B-Forgot you were on mute
B-cst let's you know "it isnt your fault"
G-Call about order from 2 years ago
I-Bad connection/Hard to hear
O-explain disputing charge w/ bank