create cst drop off return CRM won't populate call item is on backorder Call about order from 2 years ago cst demands discount cant find order with any given info Vendor/DA is closed explain disputing charge w/ bank on hold with store/DA >10min escalation to res cst let's you know "it isnt your fault" have to call store for cst Forgot you were on mute cst calls in to place order Sold a HDPP w/ order store asks you to do something they can do cst answers their own question previous csr left no notes Someone ordering a gift for someone cst upset they went past 48 hrs on MA order snacking when call comes in CDA crashes Call from Citi Bank cst calls about delivery issue Bad connection/Hard to hear cst hangs up while on hold reordering for third time cart is done & want to use paypal call about damaged vanity create cst drop off return CRM won't populate call item is on backorder Call about order from 2 years ago cst demands discount cant find order with any given info Vendor/DA is closed explain disputing charge w/ bank on hold with store/DA >10min escalation to res cst let's you know "it isnt your fault" have to call store for cst Forgot you were on mute cst calls in to place order Sold a HDPP w/ order store asks you to do something they can do cst answers their own question previous csr left no notes Someone ordering a gift for someone cst upset they went past 48 hrs on MA order snacking when call comes in CDA crashes Call from Citi Bank cst calls about delivery issue Bad connection/Hard to hear cst hangs up while on hold reordering for third time cart is done & want to use paypal call about damaged vanity
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-create cst drop off return
G-CRM won't populate call
G-item is on backorder
G-Call about order from 2 years ago
G-cst demands discount
N-cant find order with any given info
B-Vendor/DA is closed
O-explain disputing charge w/ bank
G-on hold with store/DA
>10min
N-escalation to res
B-cst let's you know "it isnt your fault"
B-have to call store for cst
B-Forgot you were on mute
O-cst calls in to place order
O-Sold a HDPP w/ order
I-store asks you to do something they can do
I-cst answers their own question
O-previous csr left no notes
O-Someone ordering a gift for someone
B-cst upset they went past 48 hrs on MA order
I-snacking when call comes in
O-CDA crashes
B-Call from Citi Bank
N-cst calls about delivery issue
I-Bad connection/Hard to hear
G-cst hangs up while on hold
N-reordering for third time
N-cart is done & want to use paypal
I-call about damaged vanity