Receive a'Satisfied'SurveyConfirmCPNIAnswer8 T1CallsThank acustomerfor theirbusinessWarmTransfera callAddress aVoicemailor E-mailResolve aTroubleTicketResolve aTroubleTicketSubmit aRock StarCallCheck-inacustomerdeviceBe the firstto help ingroup msgPromoteWHWIFIPromoteMy EtexAppSubmit aRock StarChatPromotePrimeTexpertAssist acustomerat thecounterCompleteMorningSummaryGive yourbusinesscard to acustomerSend anOnDemandMessageReceivePositiveCustomerFeedbackUpdate acustomeron statusInstallSecureITfor newSubscriberMakeCourtesyCallUp sellanyserviceReceive a'Satisfied'SurveyConfirmCPNIAnswer8 T1CallsThank acustomerfor theirbusinessWarmTransfera callAddress aVoicemailor E-mailResolve aTroubleTicketResolve aTroubleTicketSubmit aRock StarCallCheck-inacustomerdeviceBe the firstto help ingroup msgPromoteWHWIFIPromoteMy EtexAppSubmit aRock StarChatPromotePrimeTexpertAssist acustomerat thecounterCompleteMorningSummaryGive yourbusinesscard to acustomerSend anOnDemandMessageReceivePositiveCustomerFeedbackUpdate acustomeron statusInstallSecureITfor newSubscriberMakeCourtesyCallUp sellanyservice

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a 'Satisfied' Survey
  2. Confirm CPNI
  3. Answer 8 T1 Calls
  4. Thank a customer for their business
  5. Warm Transfer a call
  6. Address a Voicemail or E-mail
  7. Resolve a Trouble Ticket
  8. Resolve a Trouble Ticket
  9. Submit a Rock Star Call
  10. Check-in a customer device
  11. Be the first to help in group msg
  12. Promote WHWIFI
  13. Promote My Etex App
  14. Submit a Rock Star Chat
  15. Promote Prime Texpert
  16. Assist a customer at the counter
  17. Complete Morning Summary
  18. Give your business card to a customer
  19. Send an On Demand Message
  20. Receive Positive Customer Feedback
  21. Update a customer on status
  22. Install SecureIT for new Subscriber
  23. Make Courtesy Call
  24. Up sell any service