Booked anewcommercialcustomerBooked10 jobs inone dayTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourBooked asafetyinspectionHelped acoworker"PERFECTATTENDANCE5 days in arow"Took theinitiative tostartoutboundingMade acustomerlaughBooked aHome Advisor/Angie's List/Networx/Ruby Chat callUsed thecustomer'sname 3xin one call"You're goingto love thistechnician,by the way."Brought acall to becoached onto weekly 1:1100%bookingrate forthe dayBooked aComfortAdvisorOvercamea PriceShopperPut the nameof a customer'schild or pet in ajob summaryWent 1 full daywithout anyinaccuracies ina job summaryProvided areference fora service wedon't provideCorrectlyfilled out aCustomerResolutionFormThanked acustomer forbeing a SPPmemberCompleteda HappyCallPlantedthe SPPseed"You'vecalled therightplace!"Booked anewcommercialcustomerBooked10 jobs inone dayTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourBooked asafetyinspectionHelped acoworker"PERFECTATTENDANCE5 days in arow"Took theinitiative tostartoutboundingMade acustomerlaughBooked aHome Advisor/Angie's List/Networx/Ruby Chat callUsed thecustomer'sname 3xin one call"You're goingto love thistechnician,by the way."Brought acall to becoached onto weekly 1:1100%bookingrate forthe dayBooked aComfortAdvisorOvercamea PriceShopperPut the nameof a customer'schild or pet in ajob summaryWent 1 full daywithout anyinaccuracies ina job summaryProvided areference fora service wedon't provideCorrectlyfilled out aCustomerResolutionFormThanked acustomer forbeing a SPPmemberCompleteda HappyCallPlantedthe SPPseed"You'vecalled therightplace!"

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a new commercial customer
  2. Booked 10 jobs in one day
  3. Turned a red space green on the 3 day call board
  4. 15 ins/outs in 1 hour
  5. Booked a safety inspection
  6. Helped a coworker
  7. "PERFECT ATTENDANCE 5 days in a row"
  8. Took the initiative to start outbounding
  9. Made a customer laugh
  10. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  11. Used the customer's name 3x in one call
  12. "You're going to love this technician, by the way."
  13. Brought a call to be coached on to weekly 1:1
  14. 100% booking rate for the day
  15. Booked a Comfort Advisor
  16. Overcame a Price Shopper
  17. Put the name of a customer's child or pet in a job summary
  18. Went 1 full day without any inaccuracies in a job summary
  19. Provided a reference for a service we don't provide
  20. Correctly filled out a Customer Resolution Form
  21. Thanked a customer for being a SPP member
  22. Completed a Happy Call
  23. Planted the SPP seed
  24. "You've called the right place!"