15ins/outsin 1 hourCompleteda HappyCallOvercamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"You'vecalled therightplace!"Went 1 full daywithout anyinaccuracies ina job summaryBooked anewcommercialcustomerUsed thecustomer'sname 3xin one call"PERFECTATTENDANCE5 days in arow"Brought acall to becoached onto weekly 1:1Plantedthe SPPseedTook theinitiative tostartoutboundingCorrectlyfilled out aCustomerResolutionFormBooked aComfortAdvisorPut the nameof a customer'schild or pet in ajob summaryBooked asafetyinspectionBooked10 jobs inone day"You're goingto love thistechnician,by the way."Made acustomerlaugh100%bookingrate forthe dayThanked acustomer forbeing a SPPmemberTurned a redspace greenon the 3 daycall boardProvided areference fora service wedon't provideHelped acoworker15ins/outsin 1 hourCompleteda HappyCallOvercamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"You'vecalled therightplace!"Went 1 full daywithout anyinaccuracies ina job summaryBooked anewcommercialcustomerUsed thecustomer'sname 3xin one call"PERFECTATTENDANCE5 days in arow"Brought acall to becoached onto weekly 1:1Plantedthe SPPseedTook theinitiative tostartoutboundingCorrectlyfilled out aCustomerResolutionFormBooked aComfortAdvisorPut the nameof a customer'schild or pet in ajob summaryBooked asafetyinspectionBooked10 jobs inone day"You're goingto love thistechnician,by the way."Made acustomerlaugh100%bookingrate forthe dayThanked acustomer forbeing a SPPmemberTurned a redspace greenon the 3 daycall boardProvided areference fora service wedon't provideHelped acoworker

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 15 ins/outs in 1 hour
  2. Completed a Happy Call
  3. Overcame a Price Shopper
  4. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  5. "You've called the right place!"
  6. Went 1 full day without any inaccuracies in a job summary
  7. Booked a new commercial customer
  8. Used the customer's name 3x in one call
  9. "PERFECT ATTENDANCE 5 days in a row"
  10. Brought a call to be coached on to weekly 1:1
  11. Planted the SPP seed
  12. Took the initiative to start outbounding
  13. Correctly filled out a Customer Resolution Form
  14. Booked a Comfort Advisor
  15. Put the name of a customer's child or pet in a job summary
  16. Booked a safety inspection
  17. Booked 10 jobs in one day
  18. "You're going to love this technician, by the way."
  19. Made a customer laugh
  20. 100% booking rate for the day
  21. Thanked a customer for being a SPP member
  22. Turned a red space green on the 3 day call board
  23. Provided a reference for a service we don't provide
  24. Helped a coworker