Went 1 full daywithout anyinaccuracies ina job summaryBooked asafetyinspectionBrought acall to becoached onto weekly 1:1"You'vecalled therightplace!"Thanked acustomer forbeing a SPPmemberTook theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"You're goingto love thistechnician,by the way."Booked aComfortAdvisorHelped acoworkerProvided areference fora service wedon't provideUsed thecustomer'sname 3xin one callCorrectlyfilled out aCustomerResolutionFormBooked anewcommercialcustomerPlantedthe SPPseed100%bookingrate forthe dayOvercamea PriceShopperPut the nameof a customer'schild or pet in ajob summary15ins/outsin 1 hourCompleteda HappyCallTurned a redspace greenon the 3 daycall boardBooked10 jobs inone day"PERFECTATTENDANCE5 days in arow"Made acustomerlaughWent 1 full daywithout anyinaccuracies ina job summaryBooked asafetyinspectionBrought acall to becoached onto weekly 1:1"You'vecalled therightplace!"Thanked acustomer forbeing a SPPmemberTook theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"You're goingto love thistechnician,by the way."Booked aComfortAdvisorHelped acoworkerProvided areference fora service wedon't provideUsed thecustomer'sname 3xin one callCorrectlyfilled out aCustomerResolutionFormBooked anewcommercialcustomerPlantedthe SPPseed100%bookingrate forthe dayOvercamea PriceShopperPut the nameof a customer'schild or pet in ajob summary15ins/outsin 1 hourCompleteda HappyCallTurned a redspace greenon the 3 daycall boardBooked10 jobs inone day"PERFECTATTENDANCE5 days in arow"Made acustomerlaugh

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Went 1 full day without any inaccuracies in a job summary
  2. Booked a safety inspection
  3. Brought a call to be coached on to weekly 1:1
  4. "You've called the right place!"
  5. Thanked a customer for being a SPP member
  6. Took the initiative to start outbounding
  7. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  8. "You're going to love this technician, by the way."
  9. Booked a Comfort Advisor
  10. Helped a coworker
  11. Provided a reference for a service we don't provide
  12. Used the customer's name 3x in one call
  13. Correctly filled out a Customer Resolution Form
  14. Booked a new commercial customer
  15. Planted the SPP seed
  16. 100% booking rate for the day
  17. Overcame a Price Shopper
  18. Put the name of a customer's child or pet in a job summary
  19. 15 ins/outs in 1 hour
  20. Completed a Happy Call
  21. Turned a red space green on the 3 day call board
  22. Booked 10 jobs in one day
  23. "PERFECT ATTENDANCE 5 days in a row"
  24. Made a customer laugh