(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Took the initiative to start outbounding
Made a customer laugh
Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
Planted the SPP seed
Thanked a customer for being a SPP member
Used the customer's name 3x in one call
Brought a call to be coached on to weekly 1:1
Correctly filled out a Customer Resolution Form
Booked 10 jobs in one day
"You're going to love this technician, by the way."
Overcame a Price Shopper
Put the name of a customer's child or pet in a job summary
"PERFECT ATTENDANCE
5 days in a row"
Completed a Happy Call
100% booking rate for the day
Turned a red space green on the 3 day call board
Booked a Comfort Advisor
15 ins/outs in 1 hour
Went 1 full day without any inaccuracies in a job summary
Booked a new commercial customer
Helped a coworker
Booked a safety inspection
"You've called the right place!"
Provided a reference for a service we don't provide
