"You'vecalled therightplace!"Overcamea PriceShopperBooked aComfortAdvisorCompleteda HappyCallPut the nameof a customer'schild or pet in ajob summary"You're goingto love thistechnician,by the way."15ins/outsin 1 hourBooked anewcommercialcustomerBrought acall to becoached onto weekly 1:1Provided areference fora service wedon't providePlantedthe SPPseedHelped acoworkerCorrectlyfilled out aCustomerResolutionFormWent 1 full daywithout anyinaccuracies ina job summaryBooked asafetyinspectionMade acustomerlaughUsed thecustomer'sname 3xin one callThanked acustomer forbeing a SPPmemberTook theinitiative tostartoutbounding100%bookingrate forthe dayBooked10 jobs inone day"PERFECTATTENDANCE5 days in arow"Booked aHome Advisor/Angie's List/Networx/Ruby Chat callTurned a redspace greenon the 3 daycall board"You'vecalled therightplace!"Overcamea PriceShopperBooked aComfortAdvisorCompleteda HappyCallPut the nameof a customer'schild or pet in ajob summary"You're goingto love thistechnician,by the way."15ins/outsin 1 hourBooked anewcommercialcustomerBrought acall to becoached onto weekly 1:1Provided areference fora service wedon't providePlantedthe SPPseedHelped acoworkerCorrectlyfilled out aCustomerResolutionFormWent 1 full daywithout anyinaccuracies ina job summaryBooked asafetyinspectionMade acustomerlaughUsed thecustomer'sname 3xin one callThanked acustomer forbeing a SPPmemberTook theinitiative tostartoutbounding100%bookingrate forthe dayBooked10 jobs inone day"PERFECTATTENDANCE5 days in arow"Booked aHome Advisor/Angie's List/Networx/Ruby Chat callTurned a redspace greenon the 3 daycall board

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. "You've called the right place!"
  2. Overcame a Price Shopper
  3. Booked a Comfort Advisor
  4. Completed a Happy Call
  5. Put the name of a customer's child or pet in a job summary
  6. "You're going to love this technician, by the way."
  7. 15 ins/outs in 1 hour
  8. Booked a new commercial customer
  9. Brought a call to be coached on to weekly 1:1
  10. Provided a reference for a service we don't provide
  11. Planted the SPP seed
  12. Helped a coworker
  13. Correctly filled out a Customer Resolution Form
  14. Went 1 full day without any inaccuracies in a job summary
  15. Booked a safety inspection
  16. Made a customer laugh
  17. Used the customer's name 3x in one call
  18. Thanked a customer for being a SPP member
  19. Took the initiative to start outbounding
  20. 100% booking rate for the day
  21. Booked 10 jobs in one day
  22. "PERFECT ATTENDANCE 5 days in a row"
  23. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  24. Turned a red space green on the 3 day call board