Took theinitiative tostartoutboundingProvided areference fora service wedon't provideOvercamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomer"You're goingto love thistechnician,by the way."Turned a redspace greenon the 3 daycall boardWent 1 full daywithout anyinaccuracies ina job summaryThanked acustomer forbeing a SPPmemberMade acustomerlaugh15ins/outsin 1 hourBooked aComfortAdvisorPut the nameof a customer'schild or pet in ajob summary100%bookingrate forthe day"You'vecalled therightplace!"Correctlyfilled out aCustomerResolutionFormBooked10 jobs inone dayPlantedthe SPPseed"PERFECTATTENDANCE5 days in arow"Used thecustomer'sname 3xin one callBooked asafetyinspectionHelped acoworkerCompleteda HappyCallBrought acall to becoached onto weekly 1:1Took theinitiative tostartoutboundingProvided areference fora service wedon't provideOvercamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomer"You're goingto love thistechnician,by the way."Turned a redspace greenon the 3 daycall boardWent 1 full daywithout anyinaccuracies ina job summaryThanked acustomer forbeing a SPPmemberMade acustomerlaugh15ins/outsin 1 hourBooked aComfortAdvisorPut the nameof a customer'schild or pet in ajob summary100%bookingrate forthe day"You'vecalled therightplace!"Correctlyfilled out aCustomerResolutionFormBooked10 jobs inone dayPlantedthe SPPseed"PERFECTATTENDANCE5 days in arow"Used thecustomer'sname 3xin one callBooked asafetyinspectionHelped acoworkerCompleteda HappyCallBrought acall to becoached onto weekly 1:1

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took the initiative to start outbounding
  2. Provided a reference for a service we don't provide
  3. Overcame a Price Shopper
  4. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  5. Booked a new commercial customer
  6. "You're going to love this technician, by the way."
  7. Turned a red space green on the 3 day call board
  8. Went 1 full day without any inaccuracies in a job summary
  9. Thanked a customer for being a SPP member
  10. Made a customer laugh
  11. 15 ins/outs in 1 hour
  12. Booked a Comfort Advisor
  13. Put the name of a customer's child or pet in a job summary
  14. 100% booking rate for the day
  15. "You've called the right place!"
  16. Correctly filled out a Customer Resolution Form
  17. Booked 10 jobs in one day
  18. Planted the SPP seed
  19. "PERFECT ATTENDANCE 5 days in a row"
  20. Used the customer's name 3x in one call
  21. Booked a safety inspection
  22. Helped a coworker
  23. Completed a Happy Call
  24. Brought a call to be coached on to weekly 1:1