Brought acall to becoached onto weekly 1:1"You'vecalled therightplace!"Overcamea PriceShopperPut the nameof a customer'schild or pet in ajob summaryCorrectlyfilled out aCustomerResolutionFormMade acustomerlaughThanked acustomer forbeing a SPPmemberHelped acoworkerBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomerTook theinitiative tostartoutbounding"PERFECTATTENDANCE5 days in arow"100%bookingrate forthe dayCompleteda HappyCallUsed thecustomer'sname 3xin one callBooked asafetyinspectionTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourPlantedthe SPPseed"You're goingto love thistechnician,by the way."Booked aComfortAdvisorBooked10 jobs inone dayProvided areference fora service wedon't provideWent 1 full daywithout anyinaccuracies ina job summaryBrought acall to becoached onto weekly 1:1"You'vecalled therightplace!"Overcamea PriceShopperPut the nameof a customer'schild or pet in ajob summaryCorrectlyfilled out aCustomerResolutionFormMade acustomerlaughThanked acustomer forbeing a SPPmemberHelped acoworkerBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomerTook theinitiative tostartoutbounding"PERFECTATTENDANCE5 days in arow"100%bookingrate forthe dayCompleteda HappyCallUsed thecustomer'sname 3xin one callBooked asafetyinspectionTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourPlantedthe SPPseed"You're goingto love thistechnician,by the way."Booked aComfortAdvisorBooked10 jobs inone dayProvided areference fora service wedon't provideWent 1 full daywithout anyinaccuracies ina job summary

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Brought a call to be coached on to weekly 1:1
  2. "You've called the right place!"
  3. Overcame a Price Shopper
  4. Put the name of a customer's child or pet in a job summary
  5. Correctly filled out a Customer Resolution Form
  6. Made a customer laugh
  7. Thanked a customer for being a SPP member
  8. Helped a coworker
  9. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  10. Booked a new commercial customer
  11. Took the initiative to start outbounding
  12. "PERFECT ATTENDANCE 5 days in a row"
  13. 100% booking rate for the day
  14. Completed a Happy Call
  15. Used the customer's name 3x in one call
  16. Booked a safety inspection
  17. Turned a red space green on the 3 day call board
  18. 15 ins/outs in 1 hour
  19. Planted the SPP seed
  20. "You're going to love this technician, by the way."
  21. Booked a Comfort Advisor
  22. Booked 10 jobs in one day
  23. Provided a reference for a service we don't provide
  24. Went 1 full day without any inaccuracies in a job summary