(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Brought a call to be coached on to weekly 1:1
Correctly filled out a Customer Resolution Form
Turned a red space green on the 3 day call board
Made a customer laugh
Put the name of a customer's child or pet in a job summary
"You're going to love this technician, by the way."
Completed a Happy Call
100% booking rate for the day
15 ins/outs in 1 hour
Took the initiative to start outbounding
Booked a Comfort Advisor
Used the customer's name 3x in one call
Helped a coworker
"You've called the right place!"
Thanked a customer for being a SPP member
Went 1 full day without any inaccuracies in a job summary
"PERFECT ATTENDANCE
5 days in a row"
Provided a reference for a service we don't provide
Planted the SPP seed
Booked 10 jobs in one day
Overcame a Price Shopper
Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
