Booked anewcommercialcustomer"PERFECTATTENDANCE5 days in arow""You're goingto love thistechnician,by the way."Turned a redspace greenon the 3 daycall boardBrought acall to becoached onto weekly 1:1Helped acoworkerThanked acustomer forbeing a SPPmemberTook theinitiative tostartoutboundingCompleteda HappyCallPlantedthe SPPseedBooked asafetyinspectionProvided areference fora service wedon't provideUsed thecustomer'sname 3xin one callBooked10 jobs inone day100%bookingrate forthe dayPut the nameof a customer'schild or pet in ajob summaryBooked aComfortAdvisor15ins/outsin 1 hourOvercamea PriceShopperWent 1 full daywithout anyinaccuracies ina job summaryBooked aHome Advisor/Angie's List/Networx/Ruby Chat callCorrectlyfilled out aCustomerResolutionForm"You'vecalled therightplace!"Made acustomerlaughBooked anewcommercialcustomer"PERFECTATTENDANCE5 days in arow""You're goingto love thistechnician,by the way."Turned a redspace greenon the 3 daycall boardBrought acall to becoached onto weekly 1:1Helped acoworkerThanked acustomer forbeing a SPPmemberTook theinitiative tostartoutboundingCompleteda HappyCallPlantedthe SPPseedBooked asafetyinspectionProvided areference fora service wedon't provideUsed thecustomer'sname 3xin one callBooked10 jobs inone day100%bookingrate forthe dayPut the nameof a customer'schild or pet in ajob summaryBooked aComfortAdvisor15ins/outsin 1 hourOvercamea PriceShopperWent 1 full daywithout anyinaccuracies ina job summaryBooked aHome Advisor/Angie's List/Networx/Ruby Chat callCorrectlyfilled out aCustomerResolutionForm"You'vecalled therightplace!"Made acustomerlaugh

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a new commercial customer
  2. "PERFECT ATTENDANCE 5 days in a row"
  3. "You're going to love this technician, by the way."
  4. Turned a red space green on the 3 day call board
  5. Brought a call to be coached on to weekly 1:1
  6. Helped a coworker
  7. Thanked a customer for being a SPP member
  8. Took the initiative to start outbounding
  9. Completed a Happy Call
  10. Planted the SPP seed
  11. Booked a safety inspection
  12. Provided a reference for a service we don't provide
  13. Used the customer's name 3x in one call
  14. Booked 10 jobs in one day
  15. 100% booking rate for the day
  16. Put the name of a customer's child or pet in a job summary
  17. Booked a Comfort Advisor
  18. 15 ins/outs in 1 hour
  19. Overcame a Price Shopper
  20. Went 1 full day without any inaccuracies in a job summary
  21. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  22. Correctly filled out a Customer Resolution Form
  23. "You've called the right place!"
  24. Made a customer laugh