Thanked acustomer forbeing a SPPmember"You'vecalled therightplace!"Used thecustomer'sname 3xin one callBooked aComfortAdvisorBooked anewcommercialcustomerProvided areference fora service wedon't provide15ins/outsin 1 hourWent 1 full daywithout anyinaccuracies ina job summary100%bookingrate forthe dayTurned a redspace greenon the 3 daycall board"You're goingto love thistechnician,by the way."Booked asafetyinspectionBooked10 jobs inone dayPlantedthe SPPseedPut the nameof a customer'schild or pet in ajob summaryMade acustomerlaughBrought acall to becoached onto weekly 1:1Took theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat callCorrectlyfilled out aCustomerResolutionFormHelped acoworkerCompleteda HappyCallOvercamea PriceShopper"PERFECTATTENDANCE5 days in arow"Thanked acustomer forbeing a SPPmember"You'vecalled therightplace!"Used thecustomer'sname 3xin one callBooked aComfortAdvisorBooked anewcommercialcustomerProvided areference fora service wedon't provide15ins/outsin 1 hourWent 1 full daywithout anyinaccuracies ina job summary100%bookingrate forthe dayTurned a redspace greenon the 3 daycall board"You're goingto love thistechnician,by the way."Booked asafetyinspectionBooked10 jobs inone dayPlantedthe SPPseedPut the nameof a customer'schild or pet in ajob summaryMade acustomerlaughBrought acall to becoached onto weekly 1:1Took theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat callCorrectlyfilled out aCustomerResolutionFormHelped acoworkerCompleteda HappyCallOvercamea PriceShopper"PERFECTATTENDANCE5 days in arow"

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked a customer for being a SPP member
  2. "You've called the right place!"
  3. Used the customer's name 3x in one call
  4. Booked a Comfort Advisor
  5. Booked a new commercial customer
  6. Provided a reference for a service we don't provide
  7. 15 ins/outs in 1 hour
  8. Went 1 full day without any inaccuracies in a job summary
  9. 100% booking rate for the day
  10. Turned a red space green on the 3 day call board
  11. "You're going to love this technician, by the way."
  12. Booked a safety inspection
  13. Booked 10 jobs in one day
  14. Planted the SPP seed
  15. Put the name of a customer's child or pet in a job summary
  16. Made a customer laugh
  17. Brought a call to be coached on to weekly 1:1
  18. Took the initiative to start outbounding
  19. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  20. Correctly filled out a Customer Resolution Form
  21. Helped a coworker
  22. Completed a Happy Call
  23. Overcame a Price Shopper
  24. "PERFECT ATTENDANCE 5 days in a row"