Correctlyfilled out aCustomerResolutionFormUsed thecustomer'sname 3xin one callBooked anewcommercialcustomer"You're goingto love thistechnician,by the way."Booked10 jobs inone dayBooked asafetyinspectionMade acustomerlaughHelped acoworkerTook theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"PERFECTATTENDANCE5 days in arow"Brought acall to becoached onto weekly 1:115ins/outsin 1 hourPut the nameof a customer'schild or pet in ajob summaryTurned a redspace greenon the 3 daycall board"You'vecalled therightplace!"Overcamea PriceShopperWent 1 full daywithout anyinaccuracies ina job summaryCompleteda HappyCallProvided areference fora service wedon't provide100%bookingrate forthe dayBooked aComfortAdvisorPlantedthe SPPseedThanked acustomer forbeing a SPPmemberCorrectlyfilled out aCustomerResolutionFormUsed thecustomer'sname 3xin one callBooked anewcommercialcustomer"You're goingto love thistechnician,by the way."Booked10 jobs inone dayBooked asafetyinspectionMade acustomerlaughHelped acoworkerTook theinitiative tostartoutboundingBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"PERFECTATTENDANCE5 days in arow"Brought acall to becoached onto weekly 1:115ins/outsin 1 hourPut the nameof a customer'schild or pet in ajob summaryTurned a redspace greenon the 3 daycall board"You'vecalled therightplace!"Overcamea PriceShopperWent 1 full daywithout anyinaccuracies ina job summaryCompleteda HappyCallProvided areference fora service wedon't provide100%bookingrate forthe dayBooked aComfortAdvisorPlantedthe SPPseedThanked acustomer forbeing a SPPmember

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Correctly filled out a Customer Resolution Form
  2. Used the customer's name 3x in one call
  3. Booked a new commercial customer
  4. "You're going to love this technician, by the way."
  5. Booked 10 jobs in one day
  6. Booked a safety inspection
  7. Made a customer laugh
  8. Helped a coworker
  9. Took the initiative to start outbounding
  10. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  11. "PERFECT ATTENDANCE 5 days in a row"
  12. Brought a call to be coached on to weekly 1:1
  13. 15 ins/outs in 1 hour
  14. Put the name of a customer's child or pet in a job summary
  15. Turned a red space green on the 3 day call board
  16. "You've called the right place!"
  17. Overcame a Price Shopper
  18. Went 1 full day without any inaccuracies in a job summary
  19. Completed a Happy Call
  20. Provided a reference for a service we don't provide
  21. 100% booking rate for the day
  22. Booked a Comfort Advisor
  23. Planted the SPP seed
  24. Thanked a customer for being a SPP member