"You're goingto love thistechnician,by the way."100%bookingrate forthe dayThanked acustomer forbeing a SPPmemberHelped acoworkerOvercamea PriceShopperBooked asafetyinspection"You'vecalled therightplace!"Provided areference fora service wedon't provideTook theinitiative tostartoutboundingWent 1 full daywithout anyinaccuracies ina job summaryBooked anewcommercialcustomerBooked aComfortAdvisor15ins/outsin 1 hourBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked10 jobs inone dayPut the nameof a customer'schild or pet in ajob summaryCompleteda HappyCallBrought acall to becoached onto weekly 1:1Made acustomerlaughUsed thecustomer'sname 3xin one callCorrectlyfilled out aCustomerResolutionFormTurned a redspace greenon the 3 daycall board"PERFECTATTENDANCE5 days in arow"Plantedthe SPPseed"You're goingto love thistechnician,by the way."100%bookingrate forthe dayThanked acustomer forbeing a SPPmemberHelped acoworkerOvercamea PriceShopperBooked asafetyinspection"You'vecalled therightplace!"Provided areference fora service wedon't provideTook theinitiative tostartoutboundingWent 1 full daywithout anyinaccuracies ina job summaryBooked anewcommercialcustomerBooked aComfortAdvisor15ins/outsin 1 hourBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked10 jobs inone dayPut the nameof a customer'schild or pet in ajob summaryCompleteda HappyCallBrought acall to becoached onto weekly 1:1Made acustomerlaughUsed thecustomer'sname 3xin one callCorrectlyfilled out aCustomerResolutionFormTurned a redspace greenon the 3 daycall board"PERFECTATTENDANCE5 days in arow"Plantedthe SPPseed

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You're going to love this technician, by the way."
  2. 100% booking rate for the day
  3. Thanked a customer for being a SPP member
  4. Helped a coworker
  5. Overcame a Price Shopper
  6. Booked a safety inspection
  7. "You've called the right place!"
  8. Provided a reference for a service we don't provide
  9. Took the initiative to start outbounding
  10. Went 1 full day without any inaccuracies in a job summary
  11. Booked a new commercial customer
  12. Booked a Comfort Advisor
  13. 15 ins/outs in 1 hour
  14. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  15. Booked 10 jobs in one day
  16. Put the name of a customer's child or pet in a job summary
  17. Completed a Happy Call
  18. Brought a call to be coached on to weekly 1:1
  19. Made a customer laugh
  20. Used the customer's name 3x in one call
  21. Correctly filled out a Customer Resolution Form
  22. Turned a red space green on the 3 day call board
  23. "PERFECT ATTENDANCE 5 days in a row"
  24. Planted the SPP seed