Made acustomerlaughUsed thecustomer'sname 3xin one call100%bookingrate forthe dayTook theinitiative tostartoutboundingCorrectlyfilled out aCustomerResolutionFormPut the nameof a customer'schild or pet in ajob summaryProvided areference fora service wedon't provide"PERFECTATTENDANCE5 days in arow"Booked aComfortAdvisorBooked anewcommercialcustomerHelped acoworkerTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourCompleteda HappyCallBrought acall to becoached onto weekly 1:1Overcamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked10 jobs inone day"You'vecalled therightplace!"Went 1 full daywithout anyinaccuracies ina job summary"You're goingto love thistechnician,by the way."Thanked acustomer forbeing a SPPmemberBooked asafetyinspectionPlantedthe SPPseedMade acustomerlaughUsed thecustomer'sname 3xin one call100%bookingrate forthe dayTook theinitiative tostartoutboundingCorrectlyfilled out aCustomerResolutionFormPut the nameof a customer'schild or pet in ajob summaryProvided areference fora service wedon't provide"PERFECTATTENDANCE5 days in arow"Booked aComfortAdvisorBooked anewcommercialcustomerHelped acoworkerTurned a redspace greenon the 3 daycall board15ins/outsin 1 hourCompleteda HappyCallBrought acall to becoached onto weekly 1:1Overcamea PriceShopperBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked10 jobs inone day"You'vecalled therightplace!"Went 1 full daywithout anyinaccuracies ina job summary"You're goingto love thistechnician,by the way."Thanked acustomer forbeing a SPPmemberBooked asafetyinspectionPlantedthe SPPseed

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a customer laugh
  2. Used the customer's name 3x in one call
  3. 100% booking rate for the day
  4. Took the initiative to start outbounding
  5. Correctly filled out a Customer Resolution Form
  6. Put the name of a customer's child or pet in a job summary
  7. Provided a reference for a service we don't provide
  8. "PERFECT ATTENDANCE 5 days in a row"
  9. Booked a Comfort Advisor
  10. Booked a new commercial customer
  11. Helped a coworker
  12. Turned a red space green on the 3 day call board
  13. 15 ins/outs in 1 hour
  14. Completed a Happy Call
  15. Brought a call to be coached on to weekly 1:1
  16. Overcame a Price Shopper
  17. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  18. Booked 10 jobs in one day
  19. "You've called the right place!"
  20. Went 1 full day without any inaccuracies in a job summary
  21. "You're going to love this technician, by the way."
  22. Thanked a customer for being a SPP member
  23. Booked a safety inspection
  24. Planted the SPP seed