Booked anewcommercialcustomerTurned a redspace greenon the 3 daycall boardCompleteda HappyCall15ins/outsin 1 hourBooked asafetyinspectionPut the nameof a customer'schild or pet in ajob summaryOvercamea PriceShopperUsed thecustomer'sname 3xin one callProvided areference fora service wedon't provideBrought acall to becoached onto weekly 1:1Booked10 jobs inone day"You're goingto love thistechnician,by the way."Helped acoworkerBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"PERFECTATTENDANCE5 days in arow"Made acustomerlaughThanked acustomer forbeing a SPPmemberWent 1 full daywithout anyinaccuracies ina job summaryCorrectlyfilled out aCustomerResolutionForm"You'vecalled therightplace!"Booked aComfortAdvisorTook theinitiative tostartoutbounding100%bookingrate forthe dayPlantedthe SPPseedBooked anewcommercialcustomerTurned a redspace greenon the 3 daycall boardCompleteda HappyCall15ins/outsin 1 hourBooked asafetyinspectionPut the nameof a customer'schild or pet in ajob summaryOvercamea PriceShopperUsed thecustomer'sname 3xin one callProvided areference fora service wedon't provideBrought acall to becoached onto weekly 1:1Booked10 jobs inone day"You're goingto love thistechnician,by the way."Helped acoworkerBooked aHome Advisor/Angie's List/Networx/Ruby Chat call"PERFECTATTENDANCE5 days in arow"Made acustomerlaughThanked acustomer forbeing a SPPmemberWent 1 full daywithout anyinaccuracies ina job summaryCorrectlyfilled out aCustomerResolutionForm"You'vecalled therightplace!"Booked aComfortAdvisorTook theinitiative tostartoutbounding100%bookingrate forthe dayPlantedthe SPPseed

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Booked a new commercial customer
  2. Turned a red space green on the 3 day call board
  3. Completed a Happy Call
  4. 15 ins/outs in 1 hour
  5. Booked a safety inspection
  6. Put the name of a customer's child or pet in a job summary
  7. Overcame a Price Shopper
  8. Used the customer's name 3x in one call
  9. Provided a reference for a service we don't provide
  10. Brought a call to be coached on to weekly 1:1
  11. Booked 10 jobs in one day
  12. "You're going to love this technician, by the way."
  13. Helped a coworker
  14. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  15. "PERFECT ATTENDANCE 5 days in a row"
  16. Made a customer laugh
  17. Thanked a customer for being a SPP member
  18. Went 1 full day without any inaccuracies in a job summary
  19. Correctly filled out a Customer Resolution Form
  20. "You've called the right place!"
  21. Booked a Comfort Advisor
  22. Took the initiative to start outbounding
  23. 100% booking rate for the day
  24. Planted the SPP seed