Went 1 full daywithout anyinaccuracies ina job summaryCompleteda HappyCallBooked anewcommercialcustomerOvercamea PriceShopperHelped acoworker"You'vecalled therightplace!"Correctlyfilled out aCustomerResolutionFormPut the nameof a customer'schild or pet in ajob summary100%bookingrate forthe dayTurned a redspace greenon the 3 daycall boardProvided areference fora service wedon't provideMade acustomerlaughBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBrought acall to becoached onto weekly 1:1Booked asafetyinspectionBooked aComfortAdvisorPlantedthe SPPseed15ins/outsin 1 hourTook theinitiative tostartoutboundingUsed thecustomer'sname 3xin one callThanked acustomer forbeing a SPPmember"PERFECTATTENDANCE5 days in arow""You're goingto love thistechnician,by the way."Booked10 jobs inone dayWent 1 full daywithout anyinaccuracies ina job summaryCompleteda HappyCallBooked anewcommercialcustomerOvercamea PriceShopperHelped acoworker"You'vecalled therightplace!"Correctlyfilled out aCustomerResolutionFormPut the nameof a customer'schild or pet in ajob summary100%bookingrate forthe dayTurned a redspace greenon the 3 daycall boardProvided areference fora service wedon't provideMade acustomerlaughBooked aHome Advisor/Angie's List/Networx/Ruby Chat callBrought acall to becoached onto weekly 1:1Booked asafetyinspectionBooked aComfortAdvisorPlantedthe SPPseed15ins/outsin 1 hourTook theinitiative tostartoutboundingUsed thecustomer'sname 3xin one callThanked acustomer forbeing a SPPmember"PERFECTATTENDANCE5 days in arow""You're goingto love thistechnician,by the way."Booked10 jobs inone day

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Went 1 full day without any inaccuracies in a job summary
  2. Completed a Happy Call
  3. Booked a new commercial customer
  4. Overcame a Price Shopper
  5. Helped a coworker
  6. "You've called the right place!"
  7. Correctly filled out a Customer Resolution Form
  8. Put the name of a customer's child or pet in a job summary
  9. 100% booking rate for the day
  10. Turned a red space green on the 3 day call board
  11. Provided a reference for a service we don't provide
  12. Made a customer laugh
  13. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  14. Brought a call to be coached on to weekly 1:1
  15. Booked a safety inspection
  16. Booked a Comfort Advisor
  17. Planted the SPP seed
  18. 15 ins/outs in 1 hour
  19. Took the initiative to start outbounding
  20. Used the customer's name 3x in one call
  21. Thanked a customer for being a SPP member
  22. "PERFECT ATTENDANCE 5 days in a row"
  23. "You're going to love this technician, by the way."
  24. Booked 10 jobs in one day