Correctlyfilled out aCustomerResolutionFormBooked aComfortAdvisorCompleteda HappyCallTook theinitiative tostartoutbounding"PERFECTATTENDANCE5 days in arow"Put the nameof a customer'schild or pet in ajob summaryHelped acoworker"You're goingto love thistechnician,by the way."Thanked acustomer forbeing a SPPmemberTurned a redspace greenon the 3 daycall boardBooked10 jobs inone dayPlantedthe SPPseedMade acustomerlaugh"You'vecalled therightplace!"Booked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomerWent 1 full daywithout anyinaccuracies ina job summary15ins/outsin 1 hourBooked asafetyinspectionOvercamea PriceShopperProvided areference fora service wedon't provideBrought acall to becoached onto weekly 1:1Used thecustomer'sname 3xin one call100%bookingrate forthe dayCorrectlyfilled out aCustomerResolutionFormBooked aComfortAdvisorCompleteda HappyCallTook theinitiative tostartoutbounding"PERFECTATTENDANCE5 days in arow"Put the nameof a customer'schild or pet in ajob summaryHelped acoworker"You're goingto love thistechnician,by the way."Thanked acustomer forbeing a SPPmemberTurned a redspace greenon the 3 daycall boardBooked10 jobs inone dayPlantedthe SPPseedMade acustomerlaugh"You'vecalled therightplace!"Booked aHome Advisor/Angie's List/Networx/Ruby Chat callBooked anewcommercialcustomerWent 1 full daywithout anyinaccuracies ina job summary15ins/outsin 1 hourBooked asafetyinspectionOvercamea PriceShopperProvided areference fora service wedon't provideBrought acall to becoached onto weekly 1:1Used thecustomer'sname 3xin one call100%bookingrate forthe day

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Correctly filled out a Customer Resolution Form
  2. Booked a Comfort Advisor
  3. Completed a Happy Call
  4. Took the initiative to start outbounding
  5. "PERFECT ATTENDANCE 5 days in a row"
  6. Put the name of a customer's child or pet in a job summary
  7. Helped a coworker
  8. "You're going to love this technician, by the way."
  9. Thanked a customer for being a SPP member
  10. Turned a red space green on the 3 day call board
  11. Booked 10 jobs in one day
  12. Planted the SPP seed
  13. Made a customer laugh
  14. "You've called the right place!"
  15. Booked a Home Advisor/ Angie's List/ Networx/ Ruby Chat call
  16. Booked a new commercial customer
  17. Went 1 full day without any inaccuracies in a job summary
  18. 15 ins/outs in 1 hour
  19. Booked a safety inspection
  20. Overcame a Price Shopper
  21. Provided a reference for a service we don't provide
  22. Brought a call to be coached on to weekly 1:1
  23. Used the customer's name 3x in one call
  24. 100% booking rate for the day