ask cx howthey plan tomake their2020 RSPcontributiontalk tocustomerabout theirretirementgoalshave estateplanningconversationask HighBalance DIaccount if theywant a secondopinionadvice onSB creditcardcampaignRole playwith MCEreferral towealthconversationask businesscustomer iftheypersonallybank with TDWhat elsecan TD dofor yourbusinesswhen was thelast time youreviewed yourfinancial planask OFImortgage cxwhen theirmortgage isup for renewalask businesscx if theircredit needsare being metprint HBportfolio androle-playconvo withMCEprivatebankingconversationask cxabout theirfinancialgoalsask a highbalance cx whatstrategy they havein place to passalong their wealthask cx whenthe last timewas that theymet with afinancialadvisorask cx if theyare houseshopping/need mortgageadvicerole play withMCEmortgagereferralconversationrecommend acx who has noinvestmentswith us to sitwith Advisor forsecond opinionoffer to refercommercialclient toprivatebankingHealth carereferral /printoutDr,Dentist,Chiroask DIcustomerhow their lasttrade wentHigh BalanceFPConversationask cx if theyare planningto purchaseany propertythis summerask cx howthey plan tomake their2020 RSPcontributiontalk tocustomerabout theirretirementgoalshave estateplanningconversationask HighBalance DIaccount if theywant a secondopinionadvice onSB creditcardcampaignRole playwith MCEreferral towealthconversationask businesscustomer iftheypersonallybank with TDWhat elsecan TD dofor yourbusinesswhen was thelast time youreviewed yourfinancial planask OFImortgage cxwhen theirmortgage isup for renewalask businesscx if theircredit needsare being metprint HBportfolio androle-playconvo withMCEprivatebankingconversationask cxabout theirfinancialgoalsask a highbalance cx whatstrategy they havein place to passalong their wealthask cx whenthe last timewas that theymet with afinancialadvisorask cx if theyare houseshopping/need mortgageadvicerole play withMCEmortgagereferralconversationrecommend acx who has noinvestmentswith us to sitwith Advisor forsecond opinionoffer to refercommercialclient toprivatebankingHealth carereferral /printoutDr,Dentist,Chiroask DIcustomerhow their lasttrade wentHigh BalanceFPConversationask cx if theyare planningto purchaseany propertythis summer

ONE TD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask cx how they plan to make their 2020 RSP contribution
  2. talk to customer about their retirement goals
  3. have estate planning conversation
  4. ask High Balance DI account if they want a second opinion
  5. advice on SB credit card campaign
  6. Role play with MCE referral to wealth conversation
  7. ask business customer if they personally bank with TD
  8. What else can TD do for your business
  9. when was the last time you reviewed your financial plan
  10. ask OFI mortgage cx when their mortgage is up for renewal
  11. ask business cx if their credit needs are being met
  12. print HB portfolio and role-play convo with MCE
  13. private banking conversation
  14. ask cx about their financial goals
  15. ask a high balance cx what strategy they have in place to pass along their wealth
  16. ask cx when the last time was that they met with a financial advisor
  17. ask cx if they are house shopping/ need mortgage advice
  18. role play with MCE mortgage referral conversation
  19. recommend a cx who has no investments with us to sit with Advisor for second opinion
  20. offer to refer commercial client to private banking
  21. Health care referral /printout Dr,Dentist,Chiro
  22. ask DI customer how their last trade went
  23. High Balance FP Conversation
  24. ask cx if they are planning to purchase any property this summer