NewHireSetupMobileDeviceIssueWFHuserUsedAdminCredentialsAccessIssueAnsweredcall fromsomeoneyou knowHardwareIssueVPNIssueUsed Zoomto remoteinto usersmachineCreated15+TicketsAnsweredquestionin TeamhangoutPing IDIssueCreated10+TicketsGeneralquestionCreated15+TicketsPostedQuestionin SD/PUBSlackUsercalled fromDifferentcountryAD PwdReset/UnlockLearnednew detailaboutcoworkerCreated5+TicketsProxyIssueAnsweredQuestionin SD/PUBSlackCreated15+TicketsHad acoffee chatw/coworkerCreated10+TicketsShoulderTapTouchPointIssueExercisedfor 5 min.EscalatedTicketNewHireSetupMobileDeviceIssueWFHuserUsedAdminCredentialsAccessIssueAnsweredcall fromsomeoneyou knowHardwareIssueVPNIssueUsed Zoomto remoteinto usersmachineCreated15+TicketsAnsweredquestionin TeamhangoutPing IDIssueCreated10+TicketsGeneralquestionCreated15+TicketsPostedQuestionin SD/PUBSlackUsercalled fromDifferentcountryAD PwdReset/UnlockLearnednew detailaboutcoworkerCreated5+TicketsProxyIssueAnsweredQuestionin SD/PUBSlackCreated15+TicketsHad acoffee chatw/coworkerCreated10+TicketsShoulderTapTouchPointIssueExercisedfor 5 min.EscalatedTicket

NoVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New Hire Setup
  2. Mobile Device Issue
  3. WFH user
  4. Used Admin Credentials
  5. Access Issue
  6. Answered call from someone you know
  7. Hardware Issue
  8. VPN Issue
  9. Used Zoom to remote into users machine
  10. Created 15+ Tickets
  11. Answered question in Team hangout
  12. Ping ID Issue
  13. Created 10+ Tickets
  14. General question
  15. Created 15+ Tickets
  16. Posted Question in SD/PUB Slack
  17. User called from Different country
  18. AD Pwd Reset/Unlock
  19. Learned new detail about coworker
  20. Created 5+ Tickets
  21. Proxy Issue
  22. Answered Question in SD/PUB Slack
  23. Created 15+ Tickets
  24. Had a coffee chat w/coworker
  25. Created 10+ Tickets
  26. Shoulder Tap
  27. TouchPoint Issue
  28. Exercised for 5 min.
  29. Escalated Ticket