GeneralquestionProxyIssueVPNIssueExercisedfor 5 min.PostedQuestionin SD/PUBSlackCreated10+TicketsCreated15+TicketsAnsweredcall fromsomeoneyou knowAnsweredQuestionin SD/PUBSlackUsed Zoomto remoteinto usersmachineCreated15+TicketsHad acoffee chatw/coworkerEscalatedTicketCreated15+TicketsWFHuserNewHireSetupAD PwdReset/UnlockAnsweredquestionin TeamhangoutLearnednew detailaboutcoworkerTouchPointIssueUsedAdminCredentialsAccessIssueHardwareIssuePing IDIssueUsercalled fromDifferentcountryCreated5+TicketsCreated10+TicketsShoulderTapMobileDeviceIssueGeneralquestionProxyIssueVPNIssueExercisedfor 5 min.PostedQuestionin SD/PUBSlackCreated10+TicketsCreated15+TicketsAnsweredcall fromsomeoneyou knowAnsweredQuestionin SD/PUBSlackUsed Zoomto remoteinto usersmachineCreated15+TicketsHad acoffee chatw/coworkerEscalatedTicketCreated15+TicketsWFHuserNewHireSetupAD PwdReset/UnlockAnsweredquestionin TeamhangoutLearnednew detailaboutcoworkerTouchPointIssueUsedAdminCredentialsAccessIssueHardwareIssuePing IDIssueUsercalled fromDifferentcountryCreated5+TicketsCreated10+TicketsShoulderTapMobileDeviceIssue

NoVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. General question
  2. Proxy Issue
  3. VPN Issue
  4. Exercised for 5 min.
  5. Posted Question in SD/PUB Slack
  6. Created 10+ Tickets
  7. Created 15+ Tickets
  8. Answered call from someone you know
  9. Answered Question in SD/PUB Slack
  10. Used Zoom to remote into users machine
  11. Created 15+ Tickets
  12. Had a coffee chat w/coworker
  13. Escalated Ticket
  14. Created 15+ Tickets
  15. WFH user
  16. New Hire Setup
  17. AD Pwd Reset/Unlock
  18. Answered question in Team hangout
  19. Learned new detail about coworker
  20. TouchPoint Issue
  21. Used Admin Credentials
  22. Access Issue
  23. Hardware Issue
  24. Ping ID Issue
  25. User called from Different country
  26. Created 5+ Tickets
  27. Created 10+ Tickets
  28. Shoulder Tap
  29. Mobile Device Issue