Created 5+ Tickets Ping ID Issue TouchPoint Issue Posted Question in SD/PUB Slack User called from Different country VPN Issue Exercised for 5 min. AD Pwd Reset/Unlock Created 15+ Tickets Answered Question in SD/PUB Slack New Hire Setup General question Created 10+ Tickets Hardware Issue Proxy Issue Answered call from someone you know Access Issue Used Zoom to remote into users machine Answered question in Team hangout Created 10+ Tickets Mobile Device Issue Had a coffee chat w/coworker WFH user Created 15+ Tickets Used Admin Credentials Shoulder Tap Created 15+ Tickets Escalated Ticket Learned new detail about coworker Created 5+ Tickets Ping ID Issue TouchPoint Issue Posted Question in SD/PUB Slack User called from Different country VPN Issue Exercised for 5 min. AD Pwd Reset/Unlock Created 15+ Tickets Answered Question in SD/PUB Slack New Hire Setup General question Created 10+ Tickets Hardware Issue Proxy Issue Answered call from someone you know Access Issue Used Zoom to remote into users machine Answered question in Team hangout Created 10+ Tickets Mobile Device Issue Had a coffee chat w/coworker WFH user Created 15+ Tickets Used Admin Credentials Shoulder Tap Created 15+ Tickets Escalated Ticket Learned new detail about coworker
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Created 5+ Tickets
Ping ID Issue
TouchPoint Issue
Posted Question in SD/PUB Slack
User called from Different country
VPN Issue
Exercised for 5 min.
AD Pwd Reset/Unlock
Created 15+ Tickets
Answered Question in SD/PUB Slack
New Hire Setup
General question
Created 10+ Tickets
Hardware Issue
Proxy Issue
Answered call from someone you know
Access Issue
Used Zoom to remote into users machine
Answered question in Team hangout
Created 10+ Tickets
Mobile Device Issue
Had a coffee chat w/coworker
WFH user
Created 15+ Tickets
Used Admin Credentials
Shoulder Tap
Created 15+ Tickets
Escalated Ticket
Learned new detail about coworker