TouchPointIssueCreated15+TicketsMobileDeviceIssueCreated5+TicketsGeneralquestionCreated10+TicketsWFHuserPing IDIssueAnsweredcall fromsomeoneyou knowCreated15+TicketsLearnednew detailaboutcoworkerPostedQuestionin SD/PUBSlackAnsweredQuestionin SD/PUBSlackUsed Zoomto remoteinto usersmachineShoulderTapAccessIssueNewHireSetupProxyIssueAD PwdReset/UnlockEscalatedTicketUsedAdminCredentialsVPNIssueExercisedfor 5 min.Answeredquestionin TeamhangoutCreated15+TicketsHad acoffee chatw/coworkerUsercalled fromDifferentcountryHardwareIssueCreated10+TicketsTouchPointIssueCreated15+TicketsMobileDeviceIssueCreated5+TicketsGeneralquestionCreated10+TicketsWFHuserPing IDIssueAnsweredcall fromsomeoneyou knowCreated15+TicketsLearnednew detailaboutcoworkerPostedQuestionin SD/PUBSlackAnsweredQuestionin SD/PUBSlackUsed Zoomto remoteinto usersmachineShoulderTapAccessIssueNewHireSetupProxyIssueAD PwdReset/UnlockEscalatedTicketUsedAdminCredentialsVPNIssueExercisedfor 5 min.Answeredquestionin TeamhangoutCreated15+TicketsHad acoffee chatw/coworkerUsercalled fromDifferentcountryHardwareIssueCreated10+Tickets

NoVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. TouchPoint Issue
  2. Created 15+ Tickets
  3. Mobile Device Issue
  4. Created 5+ Tickets
  5. General question
  6. Created 10+ Tickets
  7. WFH user
  8. Ping ID Issue
  9. Answered call from someone you know
  10. Created 15+ Tickets
  11. Learned new detail about coworker
  12. Posted Question in SD/PUB Slack
  13. Answered Question in SD/PUB Slack
  14. Used Zoom to remote into users machine
  15. Shoulder Tap
  16. Access Issue
  17. New Hire Setup
  18. Proxy Issue
  19. AD Pwd Reset/Unlock
  20. Escalated Ticket
  21. Used Admin Credentials
  22. VPN Issue
  23. Exercised for 5 min.
  24. Answered question in Team hangout
  25. Created 15+ Tickets
  26. Had a coffee chat w/coworker
  27. User called from Different country
  28. Hardware Issue
  29. Created 10+ Tickets