EscalatedTicketCreated15+TicketsVPNIssueLearnednew detailaboutcoworkerUsedAdminCredentialsPing IDIssueTouchPointIssueHardwareIssuePostedQuestionin SD/PUBSlackExercisedfor 5 min.AnsweredQuestionin SD/PUBSlackHad acoffee chatw/coworkerMobileDeviceIssueAnsweredcall fromsomeoneyou knowUsercalled fromDifferentcountryCreated10+TicketsCreated15+TicketsCreated10+TicketsGeneralquestionShoulderTapCreated5+TicketsAD PwdReset/UnlockAnsweredquestionin TeamhangoutCreated15+TicketsAccessIssueProxyIssueWFHuserNewHireSetupUsed Zoomto remoteinto usersmachineEscalatedTicketCreated15+TicketsVPNIssueLearnednew detailaboutcoworkerUsedAdminCredentialsPing IDIssueTouchPointIssueHardwareIssuePostedQuestionin SD/PUBSlackExercisedfor 5 min.AnsweredQuestionin SD/PUBSlackHad acoffee chatw/coworkerMobileDeviceIssueAnsweredcall fromsomeoneyou knowUsercalled fromDifferentcountryCreated10+TicketsCreated15+TicketsCreated10+TicketsGeneralquestionShoulderTapCreated5+TicketsAD PwdReset/UnlockAnsweredquestionin TeamhangoutCreated15+TicketsAccessIssueProxyIssueWFHuserNewHireSetupUsed Zoomto remoteinto usersmachine

NoVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalated Ticket
  2. Created 15+ Tickets
  3. VPN Issue
  4. Learned new detail about coworker
  5. Used Admin Credentials
  6. Ping ID Issue
  7. TouchPoint Issue
  8. Hardware Issue
  9. Posted Question in SD/PUB Slack
  10. Exercised for 5 min.
  11. Answered Question in SD/PUB Slack
  12. Had a coffee chat w/coworker
  13. Mobile Device Issue
  14. Answered call from someone you know
  15. User called from Different country
  16. Created 10+ Tickets
  17. Created 15+ Tickets
  18. Created 10+ Tickets
  19. General question
  20. Shoulder Tap
  21. Created 5+ Tickets
  22. AD Pwd Reset/Unlock
  23. Answered question in Team hangout
  24. Created 15+ Tickets
  25. Access Issue
  26. Proxy Issue
  27. WFH user
  28. New Hire Setup
  29. Used Zoom to remote into users machine