VPNIssueAnsweredquestionin TeamhangoutCreated5+TicketsAnsweredQuestionin SD/PUBSlackCreated15+TicketsUsercalled fromDifferentcountryUsed Zoomto remoteinto usersmachineGeneralquestionAnsweredcall fromsomeoneyou knowCreated10+TicketsWFHuserPing IDIssueTouchPointIssueUsedAdminCredentialsExercisedfor 5 min.ShoulderTapHad acoffee chatw/coworkerAccessIssueLearnednew detailaboutcoworkerHardwareIssueMobileDeviceIssueCreated15+TicketsCreated15+TicketsNewHireSetupCreated10+TicketsPostedQuestionin SD/PUBSlackAD PwdReset/UnlockProxyIssueEscalatedTicketVPNIssueAnsweredquestionin TeamhangoutCreated5+TicketsAnsweredQuestionin SD/PUBSlackCreated15+TicketsUsercalled fromDifferentcountryUsed Zoomto remoteinto usersmachineGeneralquestionAnsweredcall fromsomeoneyou knowCreated10+TicketsWFHuserPing IDIssueTouchPointIssueUsedAdminCredentialsExercisedfor 5 min.ShoulderTapHad acoffee chatw/coworkerAccessIssueLearnednew detailaboutcoworkerHardwareIssueMobileDeviceIssueCreated15+TicketsCreated15+TicketsNewHireSetupCreated10+TicketsPostedQuestionin SD/PUBSlackAD PwdReset/UnlockProxyIssueEscalatedTicket

NoVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VPN Issue
  2. Answered question in Team hangout
  3. Created 5+ Tickets
  4. Answered Question in SD/PUB Slack
  5. Created 15+ Tickets
  6. User called from Different country
  7. Used Zoom to remote into users machine
  8. General question
  9. Answered call from someone you know
  10. Created 10+ Tickets
  11. WFH user
  12. Ping ID Issue
  13. TouchPoint Issue
  14. Used Admin Credentials
  15. Exercised for 5 min.
  16. Shoulder Tap
  17. Had a coffee chat w/coworker
  18. Access Issue
  19. Learned new detail about coworker
  20. Hardware Issue
  21. Mobile Device Issue
  22. Created 15+ Tickets
  23. Created 15+ Tickets
  24. New Hire Setup
  25. Created 10+ Tickets
  26. Posted Question in SD/PUB Slack
  27. AD Pwd Reset/Unlock
  28. Proxy Issue
  29. Escalated Ticket