VPN Issue Created 5+ Tickets Created 15+ Tickets Escalated Ticket WFH user AD Pwd Reset/Unlock Created 10+ Tickets Answered call from someone you know Had a coffee chat w/coworker Mobile Device Issue Created 15+ Tickets Created 15+ Tickets Answered Question in SD/PUB Slack Learned new detail about coworker Access Issue TouchPoint Issue Hardware Issue Exercised for 5 min. Used Zoom to remote into users machine User called from Different country Proxy Issue New Hire Setup Ping ID Issue Shoulder Tap Posted Question in SD/PUB Slack Used Admin Credentials Answered question in Team hangout Created 10+ Tickets General question VPN Issue Created 5+ Tickets Created 15+ Tickets Escalated Ticket WFH user AD Pwd Reset/Unlock Created 10+ Tickets Answered call from someone you know Had a coffee chat w/coworker Mobile Device Issue Created 15+ Tickets Created 15+ Tickets Answered Question in SD/PUB Slack Learned new detail about coworker Access Issue TouchPoint Issue Hardware Issue Exercised for 5 min. Used Zoom to remote into users machine User called from Different country Proxy Issue New Hire Setup Ping ID Issue Shoulder Tap Posted Question in SD/PUB Slack Used Admin Credentials Answered question in Team hangout Created 10+ Tickets General question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
VPN Issue
Created 5+ Tickets
Created 15+ Tickets
Escalated Ticket
WFH user
AD Pwd Reset/Unlock
Created 10+ Tickets
Answered call from someone you know
Had a coffee chat w/coworker
Mobile Device Issue
Created 15+ Tickets
Created 15+ Tickets
Answered Question in SD/PUB Slack
Learned new detail about coworker
Access Issue
TouchPoint Issue
Hardware Issue
Exercised for 5 min.
Used Zoom to remote into users machine
User called from Different country
Proxy Issue
New Hire Setup
Ping ID Issue
Shoulder Tap
Posted Question in SD/PUB Slack
Used Admin Credentials
Answered question in Team hangout
Created 10+ Tickets
General question