SnackCartRolled ByCaller isNotAuthorizedUserDeescalatea Call!Set UpSeasonalCSGEquipmentCodesCustomerHangsUpForwardCallsCustomeris fromOhioInstallationCreditRequestCan HearCustomer'sPetReduceServicesAddServicesCustomerName isJames, Johnor RobertCustomerThickAccentCustomerCalledWrongDeptSecuritySuiteIssueIncorrectRatesQuotedCustomerKudo!VoicemailNotWorkingCall Time< 6MinutesCan HearCustomer'sKidsPreventNon-PayHSDNotWorkingCustomer isNamed Mary,Patricia orJenniferCustomeris fromNYICOMSBalancingTVChannelsOutTechnicianNeverArrivedAccountMigrationCustomerDemandsSupervisorInternetis SlowCan'tRecieveEmailDidn'tNeed toTransfer aCallSnackCartRolled ByCaller isNotAuthorizedUserDeescalatea Call!Set UpSeasonalCSGEquipmentCodesCustomerHangsUpForwardCallsCustomeris fromOhioInstallationCreditRequestCan HearCustomer'sPetReduceServicesAddServicesCustomerName isJames, Johnor RobertCustomerThickAccentCustomerCalledWrongDeptSecuritySuiteIssueIncorrectRatesQuotedCustomerKudo!VoicemailNotWorkingCall Time< 6MinutesCan HearCustomer'sKidsPreventNon-PayHSDNotWorkingCustomer isNamed Mary,Patricia orJenniferCustomeris fromNYICOMSBalancingTVChannelsOutTechnicianNeverArrivedAccountMigrationCustomerDemandsSupervisorInternetis SlowCan'tRecieveEmailDidn'tNeed toTransfer aCall

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Snack Cart Rolled By
  2. Caller is Not Authorized User
  3. Deescalate a Call!
  4. Set Up Seasonal
  5. CSG Equipment Codes
  6. Customer Hangs Up
  7. Forward Calls
  8. Customer is from Ohio
  9. Installation Credit Request
  10. Can Hear Customer's Pet
  11. Reduce Services
  12. Add Services
  13. Customer Name is James, John or Robert
  14. Customer Thick Accent
  15. Customer Called Wrong Dept
  16. Security Suite Issue
  17. Incorrect Rates Quoted
  18. Customer Kudo!
  19. Voicemail Not Working
  20. Call Time < 6 Minutes
  21. Can Hear Customer's Kids
  22. Prevent Non-Pay
  23. HSD Not Working
  24. Customer is Named Mary, Patricia or Jennifer
  25. Customer is from NY
  26. ICOMS Balancing
  27. TV Channels Out
  28. Technician Never Arrived
  29. Account Migration
  30. Customer Demands Supervisor
  31. Internet is Slow
  32. Can't Recieve Email
  33. Didn't Need to Transfer a Call