HSDNotWorkingTechnicianNeverArrivedCSGEquipmentCodesAccountMigrationDeescalatea Call!InstallationCreditRequestCustomerThickAccentAddServicesTVChannelsOutForwardCallsCustomerName isJames, Johnor RobertICOMSBalancingInternetis SlowDidn'tNeed toTransfer aCallCustomerCalledWrongDeptCan HearCustomer'sKidsCan HearCustomer'sPetIncorrectRatesQuotedCall Time< 6MinutesCaller isNotAuthorizedUserSecuritySuiteIssueCustomeris fromNYSnackCartRolled ByCustomerDemandsSupervisorCan'tRecieveEmailVoicemailNotWorkingCustomeris fromOhioSet UpSeasonalCustomerKudo!CustomerHangsUpReduceServicesPreventNon-PayCustomer isNamed Mary,Patricia orJenniferHSDNotWorkingTechnicianNeverArrivedCSGEquipmentCodesAccountMigrationDeescalatea Call!InstallationCreditRequestCustomerThickAccentAddServicesTVChannelsOutForwardCallsCustomerName isJames, Johnor RobertICOMSBalancingInternetis SlowDidn'tNeed toTransfer aCallCustomerCalledWrongDeptCan HearCustomer'sKidsCan HearCustomer'sPetIncorrectRatesQuotedCall Time< 6MinutesCaller isNotAuthorizedUserSecuritySuiteIssueCustomeris fromNYSnackCartRolled ByCustomerDemandsSupervisorCan'tRecieveEmailVoicemailNotWorkingCustomeris fromOhioSet UpSeasonalCustomerKudo!CustomerHangsUpReduceServicesPreventNon-PayCustomer isNamed Mary,Patricia orJennifer

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HSD Not Working
  2. Technician Never Arrived
  3. CSG Equipment Codes
  4. Account Migration
  5. Deescalate a Call!
  6. Installation Credit Request
  7. Customer Thick Accent
  8. Add Services
  9. TV Channels Out
  10. Forward Calls
  11. Customer Name is James, John or Robert
  12. ICOMS Balancing
  13. Internet is Slow
  14. Didn't Need to Transfer a Call
  15. Customer Called Wrong Dept
  16. Can Hear Customer's Kids
  17. Can Hear Customer's Pet
  18. Incorrect Rates Quoted
  19. Call Time < 6 Minutes
  20. Caller is Not Authorized User
  21. Security Suite Issue
  22. Customer is from NY
  23. Snack Cart Rolled By
  24. Customer Demands Supervisor
  25. Can't Recieve Email
  26. Voicemail Not Working
  27. Customer is from Ohio
  28. Set Up Seasonal
  29. Customer Kudo!
  30. Customer Hangs Up
  31. Reduce Services
  32. Prevent Non-Pay
  33. Customer is Named Mary, Patricia or Jennifer