Didn'tNeed toTransfer aCallReduceServicesCustomer isNamed Mary,Patricia orJenniferCustomeris fromNYCustomeris fromOhioCall Time< 6MinutesForwardCallsInstallationCreditRequestCustomerKudo!Caller isNotAuthorizedUserIncorrectRatesQuotedCustomerDemandsSupervisorCSGEquipmentCodesICOMSBalancingCustomerCalledWrongDeptCustomerHangsUpAccountMigrationTechnicianNeverArrivedDeescalatea Call!PreventNon-PaySet UpSeasonalCan'tRecieveEmailTVChannelsOutAddServicesCustomerName isJames, Johnor RobertCan HearCustomer'sPetSecuritySuiteIssueCustomerThickAccentVoicemailNotWorkingCan HearCustomer'sKidsSnackCartRolled ByHSDNotWorkingInternetis SlowDidn'tNeed toTransfer aCallReduceServicesCustomer isNamed Mary,Patricia orJenniferCustomeris fromNYCustomeris fromOhioCall Time< 6MinutesForwardCallsInstallationCreditRequestCustomerKudo!Caller isNotAuthorizedUserIncorrectRatesQuotedCustomerDemandsSupervisorCSGEquipmentCodesICOMSBalancingCustomerCalledWrongDeptCustomerHangsUpAccountMigrationTechnicianNeverArrivedDeescalatea Call!PreventNon-PaySet UpSeasonalCan'tRecieveEmailTVChannelsOutAddServicesCustomerName isJames, Johnor RobertCan HearCustomer'sPetSecuritySuiteIssueCustomerThickAccentVoicemailNotWorkingCan HearCustomer'sKidsSnackCartRolled ByHSDNotWorkingInternetis Slow

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Didn't Need to Transfer a Call
  2. Reduce Services
  3. Customer is Named Mary, Patricia or Jennifer
  4. Customer is from NY
  5. Customer is from Ohio
  6. Call Time < 6 Minutes
  7. Forward Calls
  8. Installation Credit Request
  9. Customer Kudo!
  10. Caller is Not Authorized User
  11. Incorrect Rates Quoted
  12. Customer Demands Supervisor
  13. CSG Equipment Codes
  14. ICOMS Balancing
  15. Customer Called Wrong Dept
  16. Customer Hangs Up
  17. Account Migration
  18. Technician Never Arrived
  19. Deescalate a Call!
  20. Prevent Non-Pay
  21. Set Up Seasonal
  22. Can't Recieve Email
  23. TV Channels Out
  24. Add Services
  25. Customer Name is James, John or Robert
  26. Can Hear Customer's Pet
  27. Security Suite Issue
  28. Customer Thick Accent
  29. Voicemail Not Working
  30. Can Hear Customer's Kids
  31. Snack Cart Rolled By
  32. HSD Not Working
  33. Internet is Slow