CustomerName isJames, Johnor RobertCustomeris fromOhioCustomerThickAccentCaller isNotAuthorizedUserHSDNotWorkingTechnicianNeverArrivedSet UpSeasonalCustomerHangsUpICOMSBalancingDeescalatea Call!ReduceServicesIncorrectRatesQuotedDidn'tNeed toTransfer aCallPreventNon-PayAddServicesCall Time< 6MinutesVoicemailNotWorkingCan'tRecieveEmailCan HearCustomer'sKidsForwardCallsInstallationCreditRequestCSGEquipmentCodesCustomerDemandsSupervisorAccountMigrationSecuritySuiteIssueCustomer isNamed Mary,Patricia orJenniferCustomerCalledWrongDeptTVChannelsOutCustomerKudo!Can HearCustomer'sPetSnackCartRolled ByCustomeris fromNYInternetis SlowCustomerName isJames, Johnor RobertCustomeris fromOhioCustomerThickAccentCaller isNotAuthorizedUserHSDNotWorkingTechnicianNeverArrivedSet UpSeasonalCustomerHangsUpICOMSBalancingDeescalatea Call!ReduceServicesIncorrectRatesQuotedDidn'tNeed toTransfer aCallPreventNon-PayAddServicesCall Time< 6MinutesVoicemailNotWorkingCan'tRecieveEmailCan HearCustomer'sKidsForwardCallsInstallationCreditRequestCSGEquipmentCodesCustomerDemandsSupervisorAccountMigrationSecuritySuiteIssueCustomer isNamed Mary,Patricia orJenniferCustomerCalledWrongDeptTVChannelsOutCustomerKudo!Can HearCustomer'sPetSnackCartRolled ByCustomeris fromNYInternetis Slow

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Name is James, John or Robert
  2. Customer is from Ohio
  3. Customer Thick Accent
  4. Caller is Not Authorized User
  5. HSD Not Working
  6. Technician Never Arrived
  7. Set Up Seasonal
  8. Customer Hangs Up
  9. ICOMS Balancing
  10. Deescalate a Call!
  11. Reduce Services
  12. Incorrect Rates Quoted
  13. Didn't Need to Transfer a Call
  14. Prevent Non-Pay
  15. Add Services
  16. Call Time < 6 Minutes
  17. Voicemail Not Working
  18. Can't Recieve Email
  19. Can Hear Customer's Kids
  20. Forward Calls
  21. Installation Credit Request
  22. CSG Equipment Codes
  23. Customer Demands Supervisor
  24. Account Migration
  25. Security Suite Issue
  26. Customer is Named Mary, Patricia or Jennifer
  27. Customer Called Wrong Dept
  28. TV Channels Out
  29. Customer Kudo!
  30. Can Hear Customer's Pet
  31. Snack Cart Rolled By
  32. Customer is from NY
  33. Internet is Slow