Customer is from NY Incorrect Rates Quoted HSD Not Working Customer Name is James, John or Robert CSG Equipment Codes Customer Thick Accent Customer is Named Mary, Patricia or Jennifer Security Suite Issue Reduce Services Customer Called Wrong Dept Customer Hangs Up Internet is Slow Can Hear Customer's Kids Call Time < 6 Minutes Add Services ICOMS Balancing Account Migration Installation Credit Request Can't Recieve Email Snack Cart Rolled By Didn't Need to Transfer a Call Voicemail Not Working Customer Demands Supervisor Can Hear Customer's Pet Caller is Not Authorized User Customer Kudo! Prevent Non- Pay Technician Never Arrived Deescalate a Call! Set Up Seasonal Forward Calls TV Channels Out Customer is from Ohio Customer is from NY Incorrect Rates Quoted HSD Not Working Customer Name is James, John or Robert CSG Equipment Codes Customer Thick Accent Customer is Named Mary, Patricia or Jennifer Security Suite Issue Reduce Services Customer Called Wrong Dept Customer Hangs Up Internet is Slow Can Hear Customer's Kids Call Time < 6 Minutes Add Services ICOMS Balancing Account Migration Installation Credit Request Can't Recieve Email Snack Cart Rolled By Didn't Need to Transfer a Call Voicemail Not Working Customer Demands Supervisor Can Hear Customer's Pet Caller is Not Authorized User Customer Kudo! Prevent Non- Pay Technician Never Arrived Deescalate a Call! Set Up Seasonal Forward Calls TV Channels Out Customer is from Ohio
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer is from NY
Incorrect Rates Quoted
HSD Not Working
Customer Name is James, John or Robert
CSG Equipment Codes
Customer Thick Accent
Customer is Named Mary, Patricia or Jennifer
Security Suite Issue
Reduce Services
Customer Called Wrong Dept
Customer Hangs Up
Internet is Slow
Can Hear Customer's Kids
Call Time < 6 Minutes
Add Services
ICOMS Balancing
Account Migration
Installation Credit Request
Can't Recieve Email
Snack Cart Rolled By
Didn't Need to Transfer a Call
Voicemail Not Working
Customer Demands Supervisor
Can Hear Customer's Pet
Caller is Not Authorized User
Customer Kudo!
Prevent Non-Pay
Technician Never Arrived
Deescalate a Call!
Set Up Seasonal
Forward Calls
TV Channels Out
Customer is from Ohio