CustomerThickAccentCall Time< 6MinutesReduceServicesSecuritySuiteIssueCustomeris fromOhioHSDNotWorkingTechnicianNeverArrivedCustomerHangsUpPreventNon-PayCustomeris fromNYDeescalatea Call!CustomerCalledWrongDeptInstallationCreditRequestSet UpSeasonalICOMSBalancingTVChannelsOutCSGEquipmentCodesForwardCallsCaller isNotAuthorizedUserCustomerDemandsSupervisorCustomer isNamed Mary,Patricia orJenniferCustomerName isJames, Johnor RobertDidn'tNeed toTransfer aCallInternetis SlowAccountMigrationCustomerKudo!Can'tRecieveEmailIncorrectRatesQuotedAddServicesVoicemailNotWorkingCan HearCustomer'sKidsCan HearCustomer'sPetSnackCartRolled ByCustomerThickAccentCall Time< 6MinutesReduceServicesSecuritySuiteIssueCustomeris fromOhioHSDNotWorkingTechnicianNeverArrivedCustomerHangsUpPreventNon-PayCustomeris fromNYDeescalatea Call!CustomerCalledWrongDeptInstallationCreditRequestSet UpSeasonalICOMSBalancingTVChannelsOutCSGEquipmentCodesForwardCallsCaller isNotAuthorizedUserCustomerDemandsSupervisorCustomer isNamed Mary,Patricia orJenniferCustomerName isJames, Johnor RobertDidn'tNeed toTransfer aCallInternetis SlowAccountMigrationCustomerKudo!Can'tRecieveEmailIncorrectRatesQuotedAddServicesVoicemailNotWorkingCan HearCustomer'sKidsCan HearCustomer'sPetSnackCartRolled By

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Customer Thick Accent
  2. Call Time < 6 Minutes
  3. Reduce Services
  4. Security Suite Issue
  5. Customer is from Ohio
  6. HSD Not Working
  7. Technician Never Arrived
  8. Customer Hangs Up
  9. Prevent Non-Pay
  10. Customer is from NY
  11. Deescalate a Call!
  12. Customer Called Wrong Dept
  13. Installation Credit Request
  14. Set Up Seasonal
  15. ICOMS Balancing
  16. TV Channels Out
  17. CSG Equipment Codes
  18. Forward Calls
  19. Caller is Not Authorized User
  20. Customer Demands Supervisor
  21. Customer is Named Mary, Patricia or Jennifer
  22. Customer Name is James, John or Robert
  23. Didn't Need to Transfer a Call
  24. Internet is Slow
  25. Account Migration
  26. Customer Kudo!
  27. Can't Recieve Email
  28. Incorrect Rates Quoted
  29. Add Services
  30. Voicemail Not Working
  31. Can Hear Customer's Kids
  32. Can Hear Customer's Pet
  33. Snack Cart Rolled By