Deescalate a Call! Customer Demands Supervisor Set Up Seasonal Customer Name is James, John or Robert Internet is Slow Snack Cart Rolled By HSD Not Working Call Time < 6 Minutes TV Channels Out Caller is Not Authorized User CSG Equipment Codes Customer Hangs Up Customer Thick Accent Technician Never Arrived Customer is from NY Customer Called Wrong Dept ICOMS Balancing Security Suite Issue Can Hear Customer's Pet Forward Calls Add Services Didn't Need to Transfer a Call Customer is from Ohio Can Hear Customer's Kids Can't Recieve Email Incorrect Rates Quoted Prevent Non- Pay Account Migration Voicemail Not Working Installation Credit Request Customer Kudo! Customer is Named Mary, Patricia or Jennifer Reduce Services Deescalate a Call! Customer Demands Supervisor Set Up Seasonal Customer Name is James, John or Robert Internet is Slow Snack Cart Rolled By HSD Not Working Call Time < 6 Minutes TV Channels Out Caller is Not Authorized User CSG Equipment Codes Customer Hangs Up Customer Thick Accent Technician Never Arrived Customer is from NY Customer Called Wrong Dept ICOMS Balancing Security Suite Issue Can Hear Customer's Pet Forward Calls Add Services Didn't Need to Transfer a Call Customer is from Ohio Can Hear Customer's Kids Can't Recieve Email Incorrect Rates Quoted Prevent Non- Pay Account Migration Voicemail Not Working Installation Credit Request Customer Kudo! Customer is Named Mary, Patricia or Jennifer Reduce Services
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Deescalate a Call!
Customer Demands Supervisor
Set Up Seasonal
Customer Name is James, John or Robert
Internet is Slow
Snack Cart Rolled By
HSD Not Working
Call Time < 6 Minutes
TV Channels Out
Caller is Not Authorized User
CSG Equipment Codes
Customer Hangs Up
Customer Thick Accent
Technician Never Arrived
Customer is from NY
Customer Called Wrong Dept
ICOMS Balancing
Security Suite Issue
Can Hear Customer's Pet
Forward Calls
Add Services
Didn't Need to Transfer a Call
Customer is from Ohio
Can Hear Customer's Kids
Can't Recieve Email
Incorrect Rates Quoted
Prevent Non-Pay
Account Migration
Voicemail Not Working
Installation Credit Request
Customer Kudo!
Customer is Named Mary, Patricia or Jennifer
Reduce Services