Deescalatea Call!CustomerDemandsSupervisorSet UpSeasonalCustomerName isJames, Johnor RobertInternetis SlowSnackCartRolled ByHSDNotWorkingCall Time< 6MinutesTVChannelsOutCaller isNotAuthorizedUserCSGEquipmentCodesCustomerHangsUpCustomerThickAccentTechnicianNeverArrivedCustomeris fromNYCustomerCalledWrongDeptICOMSBalancingSecuritySuiteIssueCan HearCustomer'sPetForwardCallsAddServicesDidn'tNeed toTransfer aCallCustomeris fromOhioCan HearCustomer'sKidsCan'tRecieveEmailIncorrectRatesQuotedPreventNon-PayAccountMigrationVoicemailNotWorkingInstallationCreditRequestCustomerKudo!Customer isNamed Mary,Patricia orJenniferReduceServicesDeescalatea Call!CustomerDemandsSupervisorSet UpSeasonalCustomerName isJames, Johnor RobertInternetis SlowSnackCartRolled ByHSDNotWorkingCall Time< 6MinutesTVChannelsOutCaller isNotAuthorizedUserCSGEquipmentCodesCustomerHangsUpCustomerThickAccentTechnicianNeverArrivedCustomeris fromNYCustomerCalledWrongDeptICOMSBalancingSecuritySuiteIssueCan HearCustomer'sPetForwardCallsAddServicesDidn'tNeed toTransfer aCallCustomeris fromOhioCan HearCustomer'sKidsCan'tRecieveEmailIncorrectRatesQuotedPreventNon-PayAccountMigrationVoicemailNotWorkingInstallationCreditRequestCustomerKudo!Customer isNamed Mary,Patricia orJenniferReduceServices

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deescalate a Call!
  2. Customer Demands Supervisor
  3. Set Up Seasonal
  4. Customer Name is James, John or Robert
  5. Internet is Slow
  6. Snack Cart Rolled By
  7. HSD Not Working
  8. Call Time < 6 Minutes
  9. TV Channels Out
  10. Caller is Not Authorized User
  11. CSG Equipment Codes
  12. Customer Hangs Up
  13. Customer Thick Accent
  14. Technician Never Arrived
  15. Customer is from NY
  16. Customer Called Wrong Dept
  17. ICOMS Balancing
  18. Security Suite Issue
  19. Can Hear Customer's Pet
  20. Forward Calls
  21. Add Services
  22. Didn't Need to Transfer a Call
  23. Customer is from Ohio
  24. Can Hear Customer's Kids
  25. Can't Recieve Email
  26. Incorrect Rates Quoted
  27. Prevent Non-Pay
  28. Account Migration
  29. Voicemail Not Working
  30. Installation Credit Request
  31. Customer Kudo!
  32. Customer is Named Mary, Patricia or Jennifer
  33. Reduce Services