CustomerHangsUpIncorrectRatesQuotedInstallationCreditRequestTechnicianNeverArrivedSecuritySuiteIssueCustomerKudo!CustomerCalledWrongDeptHSDNotWorkingCustomeris fromOhioForwardCallsPreventNon-PayCan'tRecieveEmailCustomerName isJames, Johnor RobertCall Time< 6MinutesReduceServicesCustomeris fromNYCustomer isNamed Mary,Patricia orJenniferCaller isNotAuthorizedUserInternetis SlowCustomerDemandsSupervisorTVChannelsOutAccountMigrationICOMSBalancingCSGEquipmentCodesDeescalatea Call!Can HearCustomer'sPetCan HearCustomer'sKidsDidn'tNeed toTransfer aCallVoicemailNotWorkingSnackCartRolled ByAddServicesCustomerThickAccentSet UpSeasonalCustomerHangsUpIncorrectRatesQuotedInstallationCreditRequestTechnicianNeverArrivedSecuritySuiteIssueCustomerKudo!CustomerCalledWrongDeptHSDNotWorkingCustomeris fromOhioForwardCallsPreventNon-PayCan'tRecieveEmailCustomerName isJames, Johnor RobertCall Time< 6MinutesReduceServicesCustomeris fromNYCustomer isNamed Mary,Patricia orJenniferCaller isNotAuthorizedUserInternetis SlowCustomerDemandsSupervisorTVChannelsOutAccountMigrationICOMSBalancingCSGEquipmentCodesDeescalatea Call!Can HearCustomer'sPetCan HearCustomer'sKidsDidn'tNeed toTransfer aCallVoicemailNotWorkingSnackCartRolled ByAddServicesCustomerThickAccentSet UpSeasonal

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Hangs Up
  2. Incorrect Rates Quoted
  3. Installation Credit Request
  4. Technician Never Arrived
  5. Security Suite Issue
  6. Customer Kudo!
  7. Customer Called Wrong Dept
  8. HSD Not Working
  9. Customer is from Ohio
  10. Forward Calls
  11. Prevent Non-Pay
  12. Can't Recieve Email
  13. Customer Name is James, John or Robert
  14. Call Time < 6 Minutes
  15. Reduce Services
  16. Customer is from NY
  17. Customer is Named Mary, Patricia or Jennifer
  18. Caller is Not Authorized User
  19. Internet is Slow
  20. Customer Demands Supervisor
  21. TV Channels Out
  22. Account Migration
  23. ICOMS Balancing
  24. CSG Equipment Codes
  25. Deescalate a Call!
  26. Can Hear Customer's Pet
  27. Can Hear Customer's Kids
  28. Didn't Need to Transfer a Call
  29. Voicemail Not Working
  30. Snack Cart Rolled By
  31. Add Services
  32. Customer Thick Accent
  33. Set Up Seasonal