ReduceServicesCall Time< 6MinutesIncorrectRatesQuotedAddServicesCustomeris fromNYCustomeris fromOhioSnackCartRolled ByCustomer isNamed Mary,Patricia orJenniferICOMSBalancingTechnicianNeverArrivedAccountMigrationVoicemailNotWorkingCan'tRecieveEmailCSGEquipmentCodesDeescalatea Call!CustomerName isJames, Johnor RobertSecuritySuiteIssueCustomerCalledWrongDeptHSDNotWorkingCustomerKudo!Can HearCustomer'sKidsSet UpSeasonalCustomerDemandsSupervisorDidn'tNeed toTransfer aCallInstallationCreditRequestTVChannelsOutPreventNon-PayCustomerThickAccentCustomerHangsUpCaller isNotAuthorizedUserForwardCallsCan HearCustomer'sPetInternetis SlowReduceServicesCall Time< 6MinutesIncorrectRatesQuotedAddServicesCustomeris fromNYCustomeris fromOhioSnackCartRolled ByCustomer isNamed Mary,Patricia orJenniferICOMSBalancingTechnicianNeverArrivedAccountMigrationVoicemailNotWorkingCan'tRecieveEmailCSGEquipmentCodesDeescalatea Call!CustomerName isJames, Johnor RobertSecuritySuiteIssueCustomerCalledWrongDeptHSDNotWorkingCustomerKudo!Can HearCustomer'sKidsSet UpSeasonalCustomerDemandsSupervisorDidn'tNeed toTransfer aCallInstallationCreditRequestTVChannelsOutPreventNon-PayCustomerThickAccentCustomerHangsUpCaller isNotAuthorizedUserForwardCallsCan HearCustomer'sPetInternetis Slow

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reduce Services
  2. Call Time < 6 Minutes
  3. Incorrect Rates Quoted
  4. Add Services
  5. Customer is from NY
  6. Customer is from Ohio
  7. Snack Cart Rolled By
  8. Customer is Named Mary, Patricia or Jennifer
  9. ICOMS Balancing
  10. Technician Never Arrived
  11. Account Migration
  12. Voicemail Not Working
  13. Can't Recieve Email
  14. CSG Equipment Codes
  15. Deescalate a Call!
  16. Customer Name is James, John or Robert
  17. Security Suite Issue
  18. Customer Called Wrong Dept
  19. HSD Not Working
  20. Customer Kudo!
  21. Can Hear Customer's Kids
  22. Set Up Seasonal
  23. Customer Demands Supervisor
  24. Didn't Need to Transfer a Call
  25. Installation Credit Request
  26. TV Channels Out
  27. Prevent Non-Pay
  28. Customer Thick Accent
  29. Customer Hangs Up
  30. Caller is Not Authorized User
  31. Forward Calls
  32. Can Hear Customer's Pet
  33. Internet is Slow