Can HearCustomer'sPetCustomerDemandsSupervisorAccountMigrationCustomerName isJames, Johnor RobertInternetis SlowCustomerThickAccentCan HearCustomer'sKidsCustomerHangsUpCall Time< 6MinutesDeescalatea Call!CustomerCalledWrongDeptDidn'tNeed toTransfer aCallSnackCartRolled ByTechnicianNeverArrivedIncorrectRatesQuotedCustomeris fromOhioCaller isNotAuthorizedUserSet UpSeasonalAddServicesTVChannelsOutPreventNon-PayCustomeris fromNYForwardCallsCan'tRecieveEmailCustomerKudo!HSDNotWorkingCustomer isNamed Mary,Patricia orJenniferVoicemailNotWorkingCSGEquipmentCodesSecuritySuiteIssueICOMSBalancingReduceServicesInstallationCreditRequestCan HearCustomer'sPetCustomerDemandsSupervisorAccountMigrationCustomerName isJames, Johnor RobertInternetis SlowCustomerThickAccentCan HearCustomer'sKidsCustomerHangsUpCall Time< 6MinutesDeescalatea Call!CustomerCalledWrongDeptDidn'tNeed toTransfer aCallSnackCartRolled ByTechnicianNeverArrivedIncorrectRatesQuotedCustomeris fromOhioCaller isNotAuthorizedUserSet UpSeasonalAddServicesTVChannelsOutPreventNon-PayCustomeris fromNYForwardCallsCan'tRecieveEmailCustomerKudo!HSDNotWorkingCustomer isNamed Mary,Patricia orJenniferVoicemailNotWorkingCSGEquipmentCodesSecuritySuiteIssueICOMSBalancingReduceServicesInstallationCreditRequest

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can Hear Customer's Pet
  2. Customer Demands Supervisor
  3. Account Migration
  4. Customer Name is James, John or Robert
  5. Internet is Slow
  6. Customer Thick Accent
  7. Can Hear Customer's Kids
  8. Customer Hangs Up
  9. Call Time < 6 Minutes
  10. Deescalate a Call!
  11. Customer Called Wrong Dept
  12. Didn't Need to Transfer a Call
  13. Snack Cart Rolled By
  14. Technician Never Arrived
  15. Incorrect Rates Quoted
  16. Customer is from Ohio
  17. Caller is Not Authorized User
  18. Set Up Seasonal
  19. Add Services
  20. TV Channels Out
  21. Prevent Non-Pay
  22. Customer is from NY
  23. Forward Calls
  24. Can't Recieve Email
  25. Customer Kudo!
  26. HSD Not Working
  27. Customer is Named Mary, Patricia or Jennifer
  28. Voicemail Not Working
  29. CSG Equipment Codes
  30. Security Suite Issue
  31. ICOMS Balancing
  32. Reduce Services
  33. Installation Credit Request