CustomerHangsUpCustomeris fromOhioCustomerCalledWrongDeptCan'tRecieveEmailHSDNotWorkingCan HearCustomer'sPetDidn'tNeed toTransfer aCallAddServicesInternetis SlowVoicemailNotWorkingInstallationCreditRequestPreventNon-PayCan HearCustomer'sKidsCustomerThickAccentSnackCartRolled ByForwardCallsCustomer isNamed Mary,Patricia orJenniferTVChannelsOutCustomerDemandsSupervisorSet UpSeasonalIncorrectRatesQuotedCustomerKudo!ICOMSBalancingCaller isNotAuthorizedUserCall Time< 6MinutesAccountMigrationTechnicianNeverArrivedDeescalatea Call!CSGEquipmentCodesReduceServicesCustomeris fromNYSecuritySuiteIssueCustomerName isJames, Johnor RobertCustomerHangsUpCustomeris fromOhioCustomerCalledWrongDeptCan'tRecieveEmailHSDNotWorkingCan HearCustomer'sPetDidn'tNeed toTransfer aCallAddServicesInternetis SlowVoicemailNotWorkingInstallationCreditRequestPreventNon-PayCan HearCustomer'sKidsCustomerThickAccentSnackCartRolled ByForwardCallsCustomer isNamed Mary,Patricia orJenniferTVChannelsOutCustomerDemandsSupervisorSet UpSeasonalIncorrectRatesQuotedCustomerKudo!ICOMSBalancingCaller isNotAuthorizedUserCall Time< 6MinutesAccountMigrationTechnicianNeverArrivedDeescalatea Call!CSGEquipmentCodesReduceServicesCustomeris fromNYSecuritySuiteIssueCustomerName isJames, Johnor Robert

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
  1. Customer Hangs Up
  2. Customer is from Ohio
  3. Customer Called Wrong Dept
  4. Can't Recieve Email
  5. HSD Not Working
  6. Can Hear Customer's Pet
  7. Didn't Need to Transfer a Call
  8. Add Services
  9. Internet is Slow
  10. Voicemail Not Working
  11. Installation Credit Request
  12. Prevent Non-Pay
  13. Can Hear Customer's Kids
  14. Customer Thick Accent
  15. Snack Cart Rolled By
  16. Forward Calls
  17. Customer is Named Mary, Patricia or Jennifer
  18. TV Channels Out
  19. Customer Demands Supervisor
  20. Set Up Seasonal
  21. Incorrect Rates Quoted
  22. Customer Kudo!
  23. ICOMS Balancing
  24. Caller is Not Authorized User
  25. Call Time < 6 Minutes
  26. Account Migration
  27. Technician Never Arrived
  28. Deescalate a Call!
  29. CSG Equipment Codes
  30. Reduce Services
  31. Customer is from NY
  32. Security Suite Issue
  33. Customer Name is James, John or Robert