Use thecustomer'snameSay to thecustomer,"You're agreatcustomer."What kind ofcar does thecustomerdrive?Customer'sfavoritemusicCustomer'sfavoritemovie4G to4GupgradeHow manychildrencustomerhasRepeatyourname atend of callProcessan EdgesaleSell anaccessoryAsk customerwhat weekendplans theyhaveSay tocustomer,"Your issue isimportant tome."Customer'sfavoritevacationspotMake thecustomerlaugh.Basic toSmartUpgradeAsk theNPSquestionProcessan EdgesaleCustomer'soccupationCelebratecustomer'stenureSell anaccessory3G to3GUpgradeBasic toBasicupgradeUse"outstanding"when youclose the call3G to4GUpgradeUse thecustomer'snameSay to thecustomer,"You're agreatcustomer."What kind ofcar does thecustomerdrive?Customer'sfavoritemusicCustomer'sfavoritemovie4G to4GupgradeHow manychildrencustomerhasRepeatyourname atend of callProcessan EdgesaleSell anaccessoryAsk customerwhat weekendplans theyhaveSay tocustomer,"Your issue isimportant tome."Customer'sfavoritevacationspotMake thecustomerlaugh.Basic toSmartUpgradeAsk theNPSquestionProcessan EdgesaleCustomer'soccupationCelebratecustomer'stenureSell anaccessory3G to3GUpgradeBasic toBasicupgradeUse"outstanding"when youclose the call3G to4GUpgrade

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use the customer's name
  2. Say to the customer, "You're a great customer."
  3. What kind of car does the customer drive?
  4. Customer's favorite music
  5. Customer's favorite movie
  6. 4G to 4G upgrade
  7. How many children customer has
  8. Repeat your name at end of call
  9. Process an Edge sale
  10. Sell an accessory
  11. Ask customer what weekend plans they have
  12. Say to customer, "Your issue is important to me."
  13. Customer's favorite vacation spot
  14. Make the customer laugh.
  15. Basic to Smart Upgrade
  16. Ask the NPS question
  17. Process an Edge sale
  18. Customer's occupation
  19. Celebrate customer's tenure
  20. Sell an accessory
  21. 3G to 3G Upgrade
  22. Basic to Basic upgrade
  23. Use "outstanding" when you close the call
  24. 3G to 4G Upgrade