Use thecustomer'snameCustomer'soccupationWhat kind ofcar does thecustomerdrive?4G to4GupgradeAsk customerwhat weekendplans theyhave3G to3GUpgradeProcessan EdgesaleBasic toSmartUpgradeUse"outstanding"when youclose the callCustomer'sfavoritemusicCustomer'sfavoritevacationspotSay to thecustomer,"You're agreatcustomer."Basic toBasicupgradeHow manychildrencustomerhasRepeatyourname atend of callProcessan EdgesaleCelebratecustomer'stenureSell anaccessorySay tocustomer,"Your issue isimportant tome."Customer'sfavoritemovie3G to4GUpgradeMake thecustomerlaugh.Sell anaccessoryAsk theNPSquestionUse thecustomer'snameCustomer'soccupationWhat kind ofcar does thecustomerdrive?4G to4GupgradeAsk customerwhat weekendplans theyhave3G to3GUpgradeProcessan EdgesaleBasic toSmartUpgradeUse"outstanding"when youclose the callCustomer'sfavoritemusicCustomer'sfavoritevacationspotSay to thecustomer,"You're agreatcustomer."Basic toBasicupgradeHow manychildrencustomerhasRepeatyourname atend of callProcessan EdgesaleCelebratecustomer'stenureSell anaccessorySay tocustomer,"Your issue isimportant tome."Customer'sfavoritemovie3G to4GUpgradeMake thecustomerlaugh.Sell anaccessoryAsk theNPSquestion

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the customer's name
  2. Customer's occupation
  3. What kind of car does the customer drive?
  4. 4G to 4G upgrade
  5. Ask customer what weekend plans they have
  6. 3G to 3G Upgrade
  7. Process an Edge sale
  8. Basic to Smart Upgrade
  9. Use "outstanding" when you close the call
  10. Customer's favorite music
  11. Customer's favorite vacation spot
  12. Say to the customer, "You're a great customer."
  13. Basic to Basic upgrade
  14. How many children customer has
  15. Repeat your name at end of call
  16. Process an Edge sale
  17. Celebrate customer's tenure
  18. Sell an accessory
  19. Say to customer, "Your issue is important to me."
  20. Customer's favorite movie
  21. 3G to 4G Upgrade
  22. Make the customer laugh.
  23. Sell an accessory
  24. Ask the NPS question