"Is your lobbyclosed/open?"Dropsthe penoutside"Theynever/alwaysdo it at(insert otherbranch."Wants infoon anaccount theyaren't onPulled soclose youcan't openthe drawer"Can Ikeep thispen?""Do you havea sparegerm-ex Ican have?"CustomeryouACTUALLYwant to talktoCar tooloud tohearcustomerDoorPullerWants/Hasrolled coinin tubelaneMore than 4cars in lane1, none inother lanesCan'twork thetubeSends in tube& leaveswithoutspeaking toanyoneCustomer willnot stop talkingso that you cananswer theirquestion"Mywindowdoesn'twork.""I need tosee(employeename here)."WalksthroughDrive UpHangs outwindow toreachtube/drawer"When arethings goingto go backto normal?""How do youget germs offthe money?"(any variation)Customerasks for deskside employeefor simpletransactionTalkingacross driverfrompassengerseatComplainingabout checkcashing fee"Is your lobbyclosed/open?"Dropsthe penoutside"Theynever/alwaysdo it at(insert otherbranch."Wants infoon anaccount theyaren't onPulled soclose youcan't openthe drawer"Can Ikeep thispen?""Do you havea sparegerm-ex Ican have?"CustomeryouACTUALLYwant to talktoCar tooloud tohearcustomerDoorPullerWants/Hasrolled coinin tubelaneMore than 4cars in lane1, none inother lanesCan'twork thetubeSends in tube& leaveswithoutspeaking toanyoneCustomer willnot stop talkingso that you cananswer theirquestion"Mywindowdoesn'twork.""I need tosee(employeename here)."WalksthroughDrive UpHangs outwindow toreachtube/drawer"When arethings goingto go backto normal?""How do youget germs offthe money?"(any variation)Customerasks for deskside employeefor simpletransactionTalkingacross driverfrompassengerseatComplainingabout checkcashing fee

COVID- 19 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Is your lobby closed/open?"
  2. Drops the pen outside
  3. "They never/always do it at (insert other branch."
  4. Wants info on an account they aren't on
  5. Pulled so close you can't open the drawer
  6. "Can I keep this pen?"
  7. "Do you have a spare germ-ex I can have?"
  8. Customer you ACTUALLY want to talk to
  9. Car too loud to hear customer
  10. Door Puller
  11. Wants/Has rolled coin in tube lane
  12. More than 4 cars in lane 1, none in other lanes
  13. Can't work the tube
  14. Sends in tube & leaves without speaking to anyone
  15. Customer will not stop talking so that you can answer their question
  16. "My window doesn't work."
  17. "I need to see (employee name here)."
  18. Walks through Drive Up
  19. Hangs out window to reach tube/drawer
  20. "When are things going to go back to normal?"
  21. "How do you get germs off the money?" (any variation)
  22. Customer asks for desk side employee for simple transaction
  23. Talking across driver from passenger seat
  24. Complaining about check cashing fee