CustomeryouACTUALLYwant to talkto"I need tosee(employeename here)."More than 4cars in lane1, none inother lanesWalksthroughDrive UpCar tooloud tohearcustomerPulled soclose youcan't openthe drawerCustomerasks for deskside employeefor simpletransactionCan'twork thetubeHangs outwindow toreachtube/drawer"Theynever/alwaysdo it at(insert otherbranch."Sends in tube& leaveswithoutspeaking toanyoneComplainingabout checkcashing fee"How do youget germs offthe money?"(any variation)"Mywindowdoesn'twork."Talkingacross driverfrompassengerseat"Do you havea sparegerm-ex Ican have?""Can Ikeep thispen?"Customer willnot stop talkingso that you cananswer theirquestionDoorPuller"When arethings goingto go backto normal?""Is your lobbyclosed/open?"Wants/Hasrolled coinin tubelaneDropsthe penoutsideWants infoon anaccount theyaren't onCustomeryouACTUALLYwant to talkto"I need tosee(employeename here)."More than 4cars in lane1, none inother lanesWalksthroughDrive UpCar tooloud tohearcustomerPulled soclose youcan't openthe drawerCustomerasks for deskside employeefor simpletransactionCan'twork thetubeHangs outwindow toreachtube/drawer"Theynever/alwaysdo it at(insert otherbranch."Sends in tube& leaveswithoutspeaking toanyoneComplainingabout checkcashing fee"How do youget germs offthe money?"(any variation)"Mywindowdoesn'twork."Talkingacross driverfrompassengerseat"Do you havea sparegerm-ex Ican have?""Can Ikeep thispen?"Customer willnot stop talkingso that you cananswer theirquestionDoorPuller"When arethings goingto go backto normal?""Is your lobbyclosed/open?"Wants/Hasrolled coinin tubelaneDropsthe penoutsideWants infoon anaccount theyaren't on

COVID- 19 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer you ACTUALLY want to talk to
  2. "I need to see (employee name here)."
  3. More than 4 cars in lane 1, none in other lanes
  4. Walks through Drive Up
  5. Car too loud to hear customer
  6. Pulled so close you can't open the drawer
  7. Customer asks for desk side employee for simple transaction
  8. Can't work the tube
  9. Hangs out window to reach tube/drawer
  10. "They never/always do it at (insert other branch."
  11. Sends in tube & leaves without speaking to anyone
  12. Complaining about check cashing fee
  13. "How do you get germs off the money?" (any variation)
  14. "My window doesn't work."
  15. Talking across driver from passenger seat
  16. "Do you have a spare germ-ex I can have?"
  17. "Can I keep this pen?"
  18. Customer will not stop talking so that you can answer their question
  19. Door Puller
  20. "When are things going to go back to normal?"
  21. "Is your lobby closed/open?"
  22. Wants/Has rolled coin in tube lane
  23. Drops the pen outside
  24. Wants info on an account they aren't on