Sends in tube& leaveswithoutspeaking toanyoneWalksthroughDrive Up"Theynever/alwaysdo it at(insert otherbranch.""Mywindowdoesn'twork."CustomeryouACTUALLYwant to talktoWants infoon anaccount theyaren't onTalkingacross driverfrompassengerseat"How do youget germs offthe money?"(any variation)Pulled soclose youcan't openthe drawerMore than 4cars in lane1, none inother lanesDropsthe penoutside"Can Ikeep thispen?"Can'twork thetube"Is your lobbyclosed/open?"DoorPuller"I need tosee(employeename here)."Customerasks for deskside employeefor simpletransaction"Do you havea sparegerm-ex Ican have?"Complainingabout checkcashing feeWants/Hasrolled coinin tubelaneCustomer willnot stop talkingso that you cananswer theirquestionHangs outwindow toreachtube/drawerCar tooloud tohearcustomer"When arethings goingto go backto normal?"Sends in tube& leaveswithoutspeaking toanyoneWalksthroughDrive Up"Theynever/alwaysdo it at(insert otherbranch.""Mywindowdoesn'twork."CustomeryouACTUALLYwant to talktoWants infoon anaccount theyaren't onTalkingacross driverfrompassengerseat"How do youget germs offthe money?"(any variation)Pulled soclose youcan't openthe drawerMore than 4cars in lane1, none inother lanesDropsthe penoutside"Can Ikeep thispen?"Can'twork thetube"Is your lobbyclosed/open?"DoorPuller"I need tosee(employeename here)."Customerasks for deskside employeefor simpletransaction"Do you havea sparegerm-ex Ican have?"Complainingabout checkcashing feeWants/Hasrolled coinin tubelaneCustomer willnot stop talkingso that you cananswer theirquestionHangs outwindow toreachtube/drawerCar tooloud tohearcustomer"When arethings goingto go backto normal?"

COVID- 19 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sends in tube & leaves without speaking to anyone
  2. Walks through Drive Up
  3. "They never/always do it at (insert other branch."
  4. "My window doesn't work."
  5. Customer you ACTUALLY want to talk to
  6. Wants info on an account they aren't on
  7. Talking across driver from passenger seat
  8. "How do you get germs off the money?" (any variation)
  9. Pulled so close you can't open the drawer
  10. More than 4 cars in lane 1, none in other lanes
  11. Drops the pen outside
  12. "Can I keep this pen?"
  13. Can't work the tube
  14. "Is your lobby closed/open?"
  15. Door Puller
  16. "I need to see (employee name here)."
  17. Customer asks for desk side employee for simple transaction
  18. "Do you have a spare germ-ex I can have?"
  19. Complaining about check cashing fee
  20. Wants/Has rolled coin in tube lane
  21. Customer will not stop talking so that you can answer their question
  22. Hangs out window to reach tube/drawer
  23. Car too loud to hear customer
  24. "When are things going to go back to normal?"