Customer willnot stop talkingso that you cananswer theirquestion"I need tosee(employeename here).""Is your lobbyclosed/open?""Can Ikeep thispen?""Do you havea sparegerm-ex Ican have?"Dropsthe penoutsideComplainingabout checkcashing feeTalkingacross driverfrompassengerseat"When arethings goingto go backto normal?"Wants/Hasrolled coinin tubelaneCar tooloud tohearcustomerCan'twork thetubeMore than 4cars in lane1, none inother lanesSends in tube& leaveswithoutspeaking toanyone"How do youget germs offthe money?"(any variation)Wants infoon anaccount theyaren't onCustomeryouACTUALLYwant to talkto"Mywindowdoesn'twork.""Theynever/alwaysdo it at(insert otherbranch."WalksthroughDrive UpDoorPullerCustomerasks for deskside employeefor simpletransactionHangs outwindow toreachtube/drawerPulled soclose youcan't openthe drawerCustomer willnot stop talkingso that you cananswer theirquestion"I need tosee(employeename here).""Is your lobbyclosed/open?""Can Ikeep thispen?""Do you havea sparegerm-ex Ican have?"Dropsthe penoutsideComplainingabout checkcashing feeTalkingacross driverfrompassengerseat"When arethings goingto go backto normal?"Wants/Hasrolled coinin tubelaneCar tooloud tohearcustomerCan'twork thetubeMore than 4cars in lane1, none inother lanesSends in tube& leaveswithoutspeaking toanyone"How do youget germs offthe money?"(any variation)Wants infoon anaccount theyaren't onCustomeryouACTUALLYwant to talkto"Mywindowdoesn'twork.""Theynever/alwaysdo it at(insert otherbranch."WalksthroughDrive UpDoorPullerCustomerasks for deskside employeefor simpletransactionHangs outwindow toreachtube/drawerPulled soclose youcan't openthe drawer

COVID- 19 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer will not stop talking so that you can answer their question
  2. "I need to see (employee name here)."
  3. "Is your lobby closed/open?"
  4. "Can I keep this pen?"
  5. "Do you have a spare germ-ex I can have?"
  6. Drops the pen outside
  7. Complaining about check cashing fee
  8. Talking across driver from passenger seat
  9. "When are things going to go back to normal?"
  10. Wants/Has rolled coin in tube lane
  11. Car too loud to hear customer
  12. Can't work the tube
  13. More than 4 cars in lane 1, none in other lanes
  14. Sends in tube & leaves without speaking to anyone
  15. "How do you get germs off the money?" (any variation)
  16. Wants info on an account they aren't on
  17. Customer you ACTUALLY want to talk to
  18. "My window doesn't work."
  19. "They never/always do it at (insert other branch."
  20. Walks through Drive Up
  21. Door Puller
  22. Customer asks for desk side employee for simple transaction
  23. Hangs out window to reach tube/drawer
  24. Pulled so close you can't open the drawer