FCR100%Adherencehigherthan92.1%Balancescore cardHigherthan 85CSSScore95% -99%100%Accuracy50% -59%transferrate0 RonaCallsCallStrategy80% -89%CallStrategy89.1% -90%Wrap timeunder 40sec0occurrencesHold timeunder 40sec60% orhighertransferrate5completedsurveysBalancescore cardHigherthan 90NIT lessthan16.9%CSSScore100%Adherence88.1% -92%10completedsurveysCallStrategy91% -100%Balancescore cardHigherthan 100NIT21% -17%0PHIFCR90% -99%FCR100%Adherencehigherthan92.1%Balancescore cardHigherthan 85CSSScore95% -99%100%Accuracy50% -59%transferrate0 RonaCallsCallStrategy80% -89%CallStrategy89.1% -90%Wrap timeunder 40sec0occurrencesHold timeunder 40sec60% orhighertransferrate5completedsurveysBalancescore cardHigherthan 90NIT lessthan16.9%CSSScore100%Adherence88.1% -92%10completedsurveysCallStrategy91% -100%Balancescore cardHigherthan 100NIT21% -17%0PHIFCR90% -99%

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FCR 100%
  2. Adherence higher than 92.1%
  3. Balance score card Higher than 85
  4. CSS Score 95% - 99%
  5. 100% Accuracy
  6. 50% - 59% transfer rate
  7. 0 Rona Calls
  8. Call Strategy 80% - 89%
  9. Call Strategy 89.1% - 90%
  10. Wrap time under 40 sec
  11. 0 occurrences
  12. Hold time under 40 sec
  13. 60% or higher transfer rate
  14. 5 completed surveys
  15. Balance score card Higher than 90
  16. NIT less than 16.9%
  17. CSS Score 100%
  18. Adherence 88.1% - 92%
  19. 10 completed surveys
  20. Call Strategy 91% - 100%
  21. Balance score card Higher than 100
  22. NIT 21% - 17%
  23. 0 PHI
  24. FCR 90% - 99%