Wrap timeunder 40sec0PHIAdherence88.1% -92%CallStrategy89.1% -90%5completedsurveysBalancescore cardHigherthan 90FCR100%60% orhighertransferrateBalancescore cardHigherthan 100Adherencehigherthan92.1%Balancescore cardHigherthan 850 RonaCalls50% -59%transferrate10completedsurveysCSSScore100%0occurrencesFCR90% -99%NIT21% -17%100%AccuracyCallStrategy91% -100%Hold timeunder 40secCallStrategy80% -89%NIT lessthan16.9%CSSScore95% -99%Wrap timeunder 40sec0PHIAdherence88.1% -92%CallStrategy89.1% -90%5completedsurveysBalancescore cardHigherthan 90FCR100%60% orhighertransferrateBalancescore cardHigherthan 100Adherencehigherthan92.1%Balancescore cardHigherthan 850 RonaCalls50% -59%transferrate10completedsurveysCSSScore100%0occurrencesFCR90% -99%NIT21% -17%100%AccuracyCallStrategy91% -100%Hold timeunder 40secCallStrategy80% -89%NIT lessthan16.9%CSSScore95% -99%

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Wrap time under 40 sec
  2. 0 PHI
  3. Adherence 88.1% - 92%
  4. Call Strategy 89.1% - 90%
  5. 5 completed surveys
  6. Balance score card Higher than 90
  7. FCR 100%
  8. 60% or higher transfer rate
  9. Balance score card Higher than 100
  10. Adherence higher than 92.1%
  11. Balance score card Higher than 85
  12. 0 Rona Calls
  13. 50% - 59% transfer rate
  14. 10 completed surveys
  15. CSS Score 100%
  16. 0 occurrences
  17. FCR 90% - 99%
  18. NIT 21% - 17%
  19. 100% Accuracy
  20. Call Strategy 91% - 100%
  21. Hold time under 40 sec
  22. Call Strategy 80% - 89%
  23. NIT less than 16.9%
  24. CSS Score 95% - 99%