100%AccuracyCallStrategy89.1% -90%FCR90% -99%NIT lessthan16.9%10completedsurveysCallStrategy91% -100%CallStrategy80% -89%0 RonaCallsBalancescore cardHigherthan 100FCR100%0PHIBalancescore cardHigherthan 855completedsurveysNIT21% -17%Balancescore cardHigherthan 90Wrap timeunder 40sec50% -59%transferrateCSSScore95% -99%60% orhighertransferrateAdherence88.1% -92%CSSScore100%Hold timeunder 40secAdherencehigherthan92.1%0occurrences100%AccuracyCallStrategy89.1% -90%FCR90% -99%NIT lessthan16.9%10completedsurveysCallStrategy91% -100%CallStrategy80% -89%0 RonaCallsBalancescore cardHigherthan 100FCR100%0PHIBalancescore cardHigherthan 855completedsurveysNIT21% -17%Balancescore cardHigherthan 90Wrap timeunder 40sec50% -59%transferrateCSSScore95% -99%60% orhighertransferrateAdherence88.1% -92%CSSScore100%Hold timeunder 40secAdherencehigherthan92.1%0occurrences

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Accuracy
  2. Call Strategy 89.1% - 90%
  3. FCR 90% - 99%
  4. NIT less than 16.9%
  5. 10 completed surveys
  6. Call Strategy 91% - 100%
  7. Call Strategy 80% - 89%
  8. 0 Rona Calls
  9. Balance score card Higher than 100
  10. FCR 100%
  11. 0 PHI
  12. Balance score card Higher than 85
  13. 5 completed surveys
  14. NIT 21% - 17%
  15. Balance score card Higher than 90
  16. Wrap time under 40 sec
  17. 50% - 59% transfer rate
  18. CSS Score 95% - 99%
  19. 60% or higher transfer rate
  20. Adherence 88.1% - 92%
  21. CSS Score 100%
  22. Hold time under 40 sec
  23. Adherence higher than 92.1%
  24. 0 occurrences