FCR90% -99%Hold timeunder 40secNIT lessthan16.9%Balancescore cardHigherthan 85FCR100%CallStrategy89.1% -90%0PHI0 RonaCalls50% -59%transferrateCSSScore100%CallStrategy80% -89%NIT21% -17%Wrap timeunder 40sec60% orhighertransferrateAdherencehigherthan92.1%0occurrences100%AccuracyCallStrategy91% -100%Balancescore cardHigherthan 100Balancescore cardHigherthan 90Adherence88.1% -92%10completedsurveys5completedsurveysCSSScore95% -99%FCR90% -99%Hold timeunder 40secNIT lessthan16.9%Balancescore cardHigherthan 85FCR100%CallStrategy89.1% -90%0PHI0 RonaCalls50% -59%transferrateCSSScore100%CallStrategy80% -89%NIT21% -17%Wrap timeunder 40sec60% orhighertransferrateAdherencehigherthan92.1%0occurrences100%AccuracyCallStrategy91% -100%Balancescore cardHigherthan 100Balancescore cardHigherthan 90Adherence88.1% -92%10completedsurveys5completedsurveysCSSScore95% -99%

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FCR 90% - 99%
  2. Hold time under 40 sec
  3. NIT less than 16.9%
  4. Balance score card Higher than 85
  5. FCR 100%
  6. Call Strategy 89.1% - 90%
  7. 0 PHI
  8. 0 Rona Calls
  9. 50% - 59% transfer rate
  10. CSS Score 100%
  11. Call Strategy 80% - 89%
  12. NIT 21% - 17%
  13. Wrap time under 40 sec
  14. 60% or higher transfer rate
  15. Adherence higher than 92.1%
  16. 0 occurrences
  17. 100% Accuracy
  18. Call Strategy 91% - 100%
  19. Balance score card Higher than 100
  20. Balance score card Higher than 90
  21. Adherence 88.1% - 92%
  22. 10 completed surveys
  23. 5 completed surveys
  24. CSS Score 95% - 99%