0 RonaCalls5completedsurveysFCR100%CSSScore95% -99%Wrap timeunder 40secAdherencehigherthan92.1%50% -59%transferrateCallStrategy89.1% -90%10completedsurveysBalancescore cardHigherthan 100Balancescore cardHigherthan 85Adherence88.1% -92%Hold timeunder 40sec60% orhighertransferrateNIT lessthan16.9%CallStrategy80% -89%CSSScore100%0occurrences0PHICallStrategy91% -100%FCR90% -99%100%AccuracyBalancescore cardHigherthan 90NIT21% -17%0 RonaCalls5completedsurveysFCR100%CSSScore95% -99%Wrap timeunder 40secAdherencehigherthan92.1%50% -59%transferrateCallStrategy89.1% -90%10completedsurveysBalancescore cardHigherthan 100Balancescore cardHigherthan 85Adherence88.1% -92%Hold timeunder 40sec60% orhighertransferrateNIT lessthan16.9%CallStrategy80% -89%CSSScore100%0occurrences0PHICallStrategy91% -100%FCR90% -99%100%AccuracyBalancescore cardHigherthan 90NIT21% -17%

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 0 Rona Calls
  2. 5 completed surveys
  3. FCR 100%
  4. CSS Score 95% - 99%
  5. Wrap time under 40 sec
  6. Adherence higher than 92.1%
  7. 50% - 59% transfer rate
  8. Call Strategy 89.1% - 90%
  9. 10 completed surveys
  10. Balance score card Higher than 100
  11. Balance score card Higher than 85
  12. Adherence 88.1% - 92%
  13. Hold time under 40 sec
  14. 60% or higher transfer rate
  15. NIT less than 16.9%
  16. Call Strategy 80% - 89%
  17. CSS Score 100%
  18. 0 occurrences
  19. 0 PHI
  20. Call Strategy 91% - 100%
  21. FCR 90% - 99%
  22. 100% Accuracy
  23. Balance score card Higher than 90
  24. NIT 21% - 17%