Adherence 88.1% - 92% 5 completed surveys NIT 21% - 17% Call Strategy 80% - 89% 50% - 59% transfer rate Hold time under 40 sec Call Strategy 89.1% - 90% CSS Score 95% - 99% Adherence higher than 92.1% FCR 100% FCR 90% - 99% Wrap time under 40 sec Balance score card Higher than 100 0 occurrences NIT less than 16.9% 60% or higher transfer rate Call Strategy 91% - 100% 100% Accuracy Balance score card Higher than 85 Balance score card Higher than 90 CSS Score 100% 10 completed surveys 0 PHI 0 Rona Calls Adherence 88.1% - 92% 5 completed surveys NIT 21% - 17% Call Strategy 80% - 89% 50% - 59% transfer rate Hold time under 40 sec Call Strategy 89.1% - 90% CSS Score 95% - 99% Adherence higher than 92.1% FCR 100% FCR 90% - 99% Wrap time under 40 sec Balance score card Higher than 100 0 occurrences NIT less than 16.9% 60% or higher transfer rate Call Strategy 91% - 100% 100% Accuracy Balance score card Higher than 85 Balance score card Higher than 90 CSS Score 100% 10 completed surveys 0 PHI 0 Rona Calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Adherence 88.1% - 92%
5 completed surveys
NIT 21% - 17%
Call Strategy 80% - 89%
50% - 59% transfer rate
Hold time under 40 sec
Call Strategy 89.1% - 90%
CSS Score 95% - 99%
Adherence higher than 92.1%
FCR 100%
FCR 90% - 99%
Wrap time under 40 sec
Balance score card Higher than 100
0 occurrences
NIT less than 16.9%
60% or higher transfer rate
Call Strategy 91% - 100%
100% Accuracy
Balance score card Higher than 85
Balance score card Higher than 90
CSS Score 100%
10 completed surveys
0 PHI
0 Rona Calls