Adherence88.1% -92%5completedsurveysNIT21% -17%CallStrategy80% -89%50% -59%transferrateHold timeunder 40secCallStrategy89.1% -90%CSSScore95% -99%Adherencehigherthan92.1%FCR100%FCR90% -99%Wrap timeunder 40secBalancescore cardHigherthan 1000occurrencesNIT lessthan16.9%60% orhighertransferrateCallStrategy91% -100%100%AccuracyBalancescore cardHigherthan 85Balancescore cardHigherthan 90CSSScore100%10completedsurveys0PHI0 RonaCallsAdherence88.1% -92%5completedsurveysNIT21% -17%CallStrategy80% -89%50% -59%transferrateHold timeunder 40secCallStrategy89.1% -90%CSSScore95% -99%Adherencehigherthan92.1%FCR100%FCR90% -99%Wrap timeunder 40secBalancescore cardHigherthan 1000occurrencesNIT lessthan16.9%60% orhighertransferrateCallStrategy91% -100%100%AccuracyBalancescore cardHigherthan 85Balancescore cardHigherthan 90CSSScore100%10completedsurveys0PHI0 RonaCalls

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adherence 88.1% - 92%
  2. 5 completed surveys
  3. NIT 21% - 17%
  4. Call Strategy 80% - 89%
  5. 50% - 59% transfer rate
  6. Hold time under 40 sec
  7. Call Strategy 89.1% - 90%
  8. CSS Score 95% - 99%
  9. Adherence higher than 92.1%
  10. FCR 100%
  11. FCR 90% - 99%
  12. Wrap time under 40 sec
  13. Balance score card Higher than 100
  14. 0 occurrences
  15. NIT less than 16.9%
  16. 60% or higher transfer rate
  17. Call Strategy 91% - 100%
  18. 100% Accuracy
  19. Balance score card Higher than 85
  20. Balance score card Higher than 90
  21. CSS Score 100%
  22. 10 completed surveys
  23. 0 PHI
  24. 0 Rona Calls