100%AccuracyFCR90% -99%Adherencehigherthan92.1%CallStrategy80% -89%60% orhighertransferrateNIT21% -17%0 RonaCalls50% -59%transferrateBalancescore cardHigherthan 85Hold timeunder 40secNIT lessthan16.9%Wrap timeunder 40secCallStrategy91% -100%0PHICSSScore100%CallStrategy89.1% -90%Balancescore cardHigherthan 1000occurrencesAdherence88.1% -92%FCR100%CSSScore95% -99%10completedsurveys5completedsurveysBalancescore cardHigherthan 90100%AccuracyFCR90% -99%Adherencehigherthan92.1%CallStrategy80% -89%60% orhighertransferrateNIT21% -17%0 RonaCalls50% -59%transferrateBalancescore cardHigherthan 85Hold timeunder 40secNIT lessthan16.9%Wrap timeunder 40secCallStrategy91% -100%0PHICSSScore100%CallStrategy89.1% -90%Balancescore cardHigherthan 1000occurrencesAdherence88.1% -92%FCR100%CSSScore95% -99%10completedsurveys5completedsurveysBalancescore cardHigherthan 90

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Accuracy
  2. FCR 90% - 99%
  3. Adherence higher than 92.1%
  4. Call Strategy 80% - 89%
  5. 60% or higher transfer rate
  6. NIT 21% - 17%
  7. 0 Rona Calls
  8. 50% - 59% transfer rate
  9. Balance score card Higher than 85
  10. Hold time under 40 sec
  11. NIT less than 16.9%
  12. Wrap time under 40 sec
  13. Call Strategy 91% - 100%
  14. 0 PHI
  15. CSS Score 100%
  16. Call Strategy 89.1% - 90%
  17. Balance score card Higher than 100
  18. 0 occurrences
  19. Adherence 88.1% - 92%
  20. FCR 100%
  21. CSS Score 95% - 99%
  22. 10 completed surveys
  23. 5 completed surveys
  24. Balance score card Higher than 90