CallStrategy91% -100%CallStrategy80% -89%10completedsurveysFCR100%50% -59%transferrateCSSScore95% -99%60% orhighertransferrateBalancescore cardHigherthan 850PHI100%AccuracyAdherence88.1% -92%CallStrategy89.1% -90%FCR90% -99%Wrap timeunder 40secNIT lessthan16.9%CSSScore100%NIT21% -17%Hold timeunder 40sec0occurrences0 RonaCallsBalancescore cardHigherthan 100Adherencehigherthan92.1%Balancescore cardHigherthan 905completedsurveysCallStrategy91% -100%CallStrategy80% -89%10completedsurveysFCR100%50% -59%transferrateCSSScore95% -99%60% orhighertransferrateBalancescore cardHigherthan 850PHI100%AccuracyAdherence88.1% -92%CallStrategy89.1% -90%FCR90% -99%Wrap timeunder 40secNIT lessthan16.9%CSSScore100%NIT21% -17%Hold timeunder 40sec0occurrences0 RonaCallsBalancescore cardHigherthan 100Adherencehigherthan92.1%Balancescore cardHigherthan 905completedsurveys

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Strategy 91% - 100%
  2. Call Strategy 80% - 89%
  3. 10 completed surveys
  4. FCR 100%
  5. 50% - 59% transfer rate
  6. CSS Score 95% - 99%
  7. 60% or higher transfer rate
  8. Balance score card Higher than 85
  9. 0 PHI
  10. 100% Accuracy
  11. Adherence 88.1% - 92%
  12. Call Strategy 89.1% - 90%
  13. FCR 90% - 99%
  14. Wrap time under 40 sec
  15. NIT less than 16.9%
  16. CSS Score 100%
  17. NIT 21% - 17%
  18. Hold time under 40 sec
  19. 0 occurrences
  20. 0 Rona Calls
  21. Balance score card Higher than 100
  22. Adherence higher than 92.1%
  23. Balance score card Higher than 90
  24. 5 completed surveys