5completedsurveysNIT lessthan16.9%Adherencehigherthan92.1%Hold timeunder 40secFCR100%Balancescore cardHigherthan 10060% orhighertransferrate50% -59%transferrateWrap timeunder 40secFCR90% -99%10completedsurveys0 RonaCallsCallStrategy89.1% -90%CallStrategy91% -100%CSSScore95% -99%100%AccuracyBalancescore cardHigherthan 900occurrencesCSSScore100%Adherence88.1% -92%0PHIBalancescore cardHigherthan 85NIT21% -17%CallStrategy80% -89%5completedsurveysNIT lessthan16.9%Adherencehigherthan92.1%Hold timeunder 40secFCR100%Balancescore cardHigherthan 10060% orhighertransferrate50% -59%transferrateWrap timeunder 40secFCR90% -99%10completedsurveys0 RonaCallsCallStrategy89.1% -90%CallStrategy91% -100%CSSScore95% -99%100%AccuracyBalancescore cardHigherthan 900occurrencesCSSScore100%Adherence88.1% -92%0PHIBalancescore cardHigherthan 85NIT21% -17%CallStrategy80% -89%

Prime Performer Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 5 completed surveys
  2. NIT less than 16.9%
  3. Adherence higher than 92.1%
  4. Hold time under 40 sec
  5. FCR 100%
  6. Balance score card Higher than 100
  7. 60% or higher transfer rate
  8. 50% - 59% transfer rate
  9. Wrap time under 40 sec
  10. FCR 90% - 99%
  11. 10 completed surveys
  12. 0 Rona Calls
  13. Call Strategy 89.1% - 90%
  14. Call Strategy 91% - 100%
  15. CSS Score 95% - 99%
  16. 100% Accuracy
  17. Balance score card Higher than 90
  18. 0 occurrences
  19. CSS Score 100%
  20. Adherence 88.1% - 92%
  21. 0 PHI
  22. Balance score card Higher than 85
  23. NIT 21% - 17%
  24. Call Strategy 80% - 89%