Weappreciateyourbusiness.I will inviteanotherrepresentativeon the line.I'll checkmyresources.To makethingseasier...Sure!Here aresomeoptions...Have youconsidered?YesI/wecan!Howmay Ihelp?YesMr./Mrs.___Iapologize."We" atFidelityInvestments...Certainly!May I askyou toholdplease?CustomerIDWhatwould youlike me todo for you?Wouldyou bewillingto...?Absolutely!Mypleasure!ReferencenumberHoweverI'll behappy tofind theanswer.IunderstandWeappreciateyourbusiness.I will inviteanotherrepresentativeon the line.I'll checkmyresources.To makethingseasier...Sure!Here aresomeoptions...Have youconsidered?YesI/wecan!Howmay Ihelp?YesMr./Mrs.___Iapologize."We" atFidelityInvestments...Certainly!May I askyou toholdplease?CustomerIDWhatwould youlike me todo for you?Wouldyou bewillingto...?Absolutely!Mypleasure!ReferencenumberHoweverI'll behappy tofind theanswer.Iunderstand

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business.
  2. I will invite another representative on the line.
  3. I'll check my resources.
  4. To make things easier...
  5. Sure!
  6. Here are some options...
  7. Have you considered?
  8. Yes I/we can!
  9. How may I help?
  10. Yes
  11. Mr./Mrs.___
  12. I apologize.
  13. "We" at Fidelity Investments...
  14. Certainly!
  15. May I ask you to hold please?
  16. Customer ID
  17. What would you like me to do for you?
  18. Would you be willing to...?
  19. Absolutely!
  20. My pleasure!
  21. Reference number
  22. However
  23. I'll be happy to find the answer.
  24. I understand