Weappreciateyourbusiness.I'll checkmyresources.Sure!Here aresomeoptions...Mr./Mrs.___To makethingseasier...I will inviteanotherrepresentativeon the line."We" atFidelityInvestments...YesCustomerIDI'll behappy tofind theanswer.Whatwould youlike me todo for you?HoweverYesI/wecan!Howmay Ihelp?Mypleasure!ReferencenumberCertainly!IunderstandHave youconsidered?May I askyou toholdplease?Wouldyou bewillingto...?Absolutely!Iapologize.Weappreciateyourbusiness.I'll checkmyresources.Sure!Here aresomeoptions...Mr./Mrs.___To makethingseasier...I will inviteanotherrepresentativeon the line."We" atFidelityInvestments...YesCustomerIDI'll behappy tofind theanswer.Whatwould youlike me todo for you?HoweverYesI/wecan!Howmay Ihelp?Mypleasure!ReferencenumberCertainly!IunderstandHave youconsidered?May I askyou toholdplease?Wouldyou bewillingto...?Absolutely!Iapologize.

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business.
  2. I'll check my resources.
  3. Sure!
  4. Here are some options...
  5. Mr./Mrs.___
  6. To make things easier...
  7. I will invite another representative on the line.
  8. "We" at Fidelity Investments...
  9. Yes
  10. Customer ID
  11. I'll be happy to find the answer.
  12. What would you like me to do for you?
  13. However
  14. Yes I/we can!
  15. How may I help?
  16. My pleasure!
  17. Reference number
  18. Certainly!
  19. I understand
  20. Have you considered?
  21. May I ask you to hold please?
  22. Would you be willing to...?
  23. Absolutely!
  24. I apologize.