To makethingseasier...Here aresomeoptions...May I askyou toholdplease?"We" atFidelityInvestments...Howmay Ihelp?YesMr./Mrs.___IunderstandI'll checkmyresources.I will inviteanotherrepresentativeon the line.HoweverCertainly!I'll behappy tofind theanswer.ReferencenumberCustomerIDWhatwould youlike me todo for you?Mypleasure!Weappreciateyourbusiness.Sure!Have youconsidered?Absolutely!YesI/wecan!Wouldyou bewillingto...?Iapologize.To makethingseasier...Here aresomeoptions...May I askyou toholdplease?"We" atFidelityInvestments...Howmay Ihelp?YesMr./Mrs.___IunderstandI'll checkmyresources.I will inviteanotherrepresentativeon the line.HoweverCertainly!I'll behappy tofind theanswer.ReferencenumberCustomerIDWhatwould youlike me todo for you?Mypleasure!Weappreciateyourbusiness.Sure!Have youconsidered?Absolutely!YesI/wecan!Wouldyou bewillingto...?Iapologize.

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. To make things easier...
  2. Here are some options...
  3. May I ask you to hold please?
  4. "We" at Fidelity Investments...
  5. How may I help?
  6. Yes
  7. Mr./Mrs.___
  8. I understand
  9. I'll check my resources.
  10. I will invite another representative on the line.
  11. However
  12. Certainly!
  13. I'll be happy to find the answer.
  14. Reference number
  15. Customer ID
  16. What would you like me to do for you?
  17. My pleasure!
  18. We appreciate your business.
  19. Sure!
  20. Have you considered?
  21. Absolutely!
  22. Yes I/we can!
  23. Would you be willing to...?
  24. I apologize.