HoweverMypleasure!Certainly!I'll checkmyresources.Whatwould youlike me todo for you?I will inviteanotherrepresentativeon the line.IunderstandReferencenumberI'll behappy tofind theanswer.YesI/wecan!Mr./Mrs.___CustomerID"We" atFidelityInvestments...YesHave youconsidered?To makethingseasier...Sure!May I askyou toholdplease?Iapologize.Here aresomeoptions...Weappreciateyourbusiness.Absolutely!Wouldyou bewillingto...?Howmay Ihelp?HoweverMypleasure!Certainly!I'll checkmyresources.Whatwould youlike me todo for you?I will inviteanotherrepresentativeon the line.IunderstandReferencenumberI'll behappy tofind theanswer.YesI/wecan!Mr./Mrs.___CustomerID"We" atFidelityInvestments...YesHave youconsidered?To makethingseasier...Sure!May I askyou toholdplease?Iapologize.Here aresomeoptions...Weappreciateyourbusiness.Absolutely!Wouldyou bewillingto...?Howmay Ihelp?

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. However
  2. My pleasure!
  3. Certainly!
  4. I'll check my resources.
  5. What would you like me to do for you?
  6. I will invite another representative on the line.
  7. I understand
  8. Reference number
  9. I'll be happy to find the answer.
  10. Yes I/we can!
  11. Mr./Mrs.___
  12. Customer ID
  13. "We" at Fidelity Investments...
  14. Yes
  15. Have you considered?
  16. To make things easier...
  17. Sure!
  18. May I ask you to hold please?
  19. I apologize.
  20. Here are some options...
  21. We appreciate your business.
  22. Absolutely!
  23. Would you be willing to...?
  24. How may I help?