Howmay Ihelp?Certainly!I'll behappy tofind theanswer.IunderstandIapologize.Wouldyou bewillingto...?I'll checkmyresources.Whatwould youlike me todo for you?CustomerIDMay I askyou toholdplease?"We" atFidelityInvestments...HoweverHave youconsidered?YesReferencenumberHere aresomeoptions...Weappreciateyourbusiness.Mypleasure!I will inviteanotherrepresentativeon the line.To makethingseasier...Mr./Mrs.___YesI/wecan!Absolutely!Sure!Howmay Ihelp?Certainly!I'll behappy tofind theanswer.IunderstandIapologize.Wouldyou bewillingto...?I'll checkmyresources.Whatwould youlike me todo for you?CustomerIDMay I askyou toholdplease?"We" atFidelityInvestments...HoweverHave youconsidered?YesReferencenumberHere aresomeoptions...Weappreciateyourbusiness.Mypleasure!I will inviteanotherrepresentativeon the line.To makethingseasier...Mr./Mrs.___YesI/wecan!Absolutely!Sure!

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How may I help?
  2. Certainly!
  3. I'll be happy to find the answer.
  4. I understand
  5. I apologize.
  6. Would you be willing to...?
  7. I'll check my resources.
  8. What would you like me to do for you?
  9. Customer ID
  10. May I ask you to hold please?
  11. "We" at Fidelity Investments...
  12. However
  13. Have you considered?
  14. Yes
  15. Reference number
  16. Here are some options...
  17. We appreciate your business.
  18. My pleasure!
  19. I will invite another representative on the line.
  20. To make things easier...
  21. Mr./Mrs.___
  22. Yes I/we can!
  23. Absolutely!
  24. Sure!