Wouldyou bewillingto...?CustomerIDHere aresomeoptions...Mypleasure!IunderstandWhatwould youlike me todo for you?Howmay Ihelp?YesSure!YesI/wecan!"We" atFidelityInvestments...Weappreciateyourbusiness.May I askyou toholdplease?I'll behappy tofind theanswer.I'll checkmyresources.ReferencenumberIapologize.HoweverAbsolutely!Mr./Mrs.___To makethingseasier...I will inviteanotherrepresentativeon the line.Certainly!Have youconsidered?Wouldyou bewillingto...?CustomerIDHere aresomeoptions...Mypleasure!IunderstandWhatwould youlike me todo for you?Howmay Ihelp?YesSure!YesI/wecan!"We" atFidelityInvestments...Weappreciateyourbusiness.May I askyou toholdplease?I'll behappy tofind theanswer.I'll checkmyresources.ReferencenumberIapologize.HoweverAbsolutely!Mr./Mrs.___To makethingseasier...I will inviteanotherrepresentativeon the line.Certainly!Have youconsidered?

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Would you be willing to...?
  2. Customer ID
  3. Here are some options...
  4. My pleasure!
  5. I understand
  6. What would you like me to do for you?
  7. How may I help?
  8. Yes
  9. Sure!
  10. Yes I/we can!
  11. "We" at Fidelity Investments...
  12. We appreciate your business.
  13. May I ask you to hold please?
  14. I'll be happy to find the answer.
  15. I'll check my resources.
  16. Reference number
  17. I apologize.
  18. However
  19. Absolutely!
  20. Mr./Mrs.___
  21. To make things easier...
  22. I will invite another representative on the line.
  23. Certainly!
  24. Have you considered?