Have youconsidered?Whatwould youlike me todo for you?I'll checkmyresources.Mypleasure!Weappreciateyourbusiness.HoweverYesI/wecan!Mr./Mrs.___I'll behappy tofind theanswer.ReferencenumberCustomerIDHowmay Ihelp?YesAbsolutely!To makethingseasier...I will inviteanotherrepresentativeon the line.May I askyou toholdplease?Sure!Certainly!"We" atFidelityInvestments...IunderstandWouldyou bewillingto...?Here aresomeoptions...Iapologize.Have youconsidered?Whatwould youlike me todo for you?I'll checkmyresources.Mypleasure!Weappreciateyourbusiness.HoweverYesI/wecan!Mr./Mrs.___I'll behappy tofind theanswer.ReferencenumberCustomerIDHowmay Ihelp?YesAbsolutely!To makethingseasier...I will inviteanotherrepresentativeon the line.May I askyou toholdplease?Sure!Certainly!"We" atFidelityInvestments...IunderstandWouldyou bewillingto...?Here aresomeoptions...Iapologize.

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have you considered?
  2. What would you like me to do for you?
  3. I'll check my resources.
  4. My pleasure!
  5. We appreciate your business.
  6. However
  7. Yes I/we can!
  8. Mr./Mrs.___
  9. I'll be happy to find the answer.
  10. Reference number
  11. Customer ID
  12. How may I help?
  13. Yes
  14. Absolutely!
  15. To make things easier...
  16. I will invite another representative on the line.
  17. May I ask you to hold please?
  18. Sure!
  19. Certainly!
  20. "We" at Fidelity Investments...
  21. I understand
  22. Would you be willing to...?
  23. Here are some options...
  24. I apologize.