IunderstandTo makethingseasier...Here aresomeoptions...Sure!YesI/wecan!I will inviteanotherrepresentativeon the line.ReferencenumberWeappreciateyourbusiness.Howmay Ihelp?Certainly!Mypleasure!However"We" atFidelityInvestments...CustomerIDHave youconsidered?Iapologize.Whatwould youlike me todo for you?May I askyou toholdplease?I'll checkmyresources.YesMr./Mrs.___Wouldyou bewillingto...?I'll behappy tofind theanswer.Absolutely!IunderstandTo makethingseasier...Here aresomeoptions...Sure!YesI/wecan!I will inviteanotherrepresentativeon the line.ReferencenumberWeappreciateyourbusiness.Howmay Ihelp?Certainly!Mypleasure!However"We" atFidelityInvestments...CustomerIDHave youconsidered?Iapologize.Whatwould youlike me todo for you?May I askyou toholdplease?I'll checkmyresources.YesMr./Mrs.___Wouldyou bewillingto...?I'll behappy tofind theanswer.Absolutely!

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand
  2. To make things easier...
  3. Here are some options...
  4. Sure!
  5. Yes I/we can!
  6. I will invite another representative on the line.
  7. Reference number
  8. We appreciate your business.
  9. How may I help?
  10. Certainly!
  11. My pleasure!
  12. However
  13. "We" at Fidelity Investments...
  14. Customer ID
  15. Have you considered?
  16. I apologize.
  17. What would you like me to do for you?
  18. May I ask you to hold please?
  19. I'll check my resources.
  20. Yes
  21. Mr./Mrs.___
  22. Would you be willing to...?
  23. I'll be happy to find the answer.
  24. Absolutely!