HoweverWouldyou bewillingto...?YesI/wecan!Weappreciateyourbusiness.Absolutely!I will inviteanotherrepresentativeon the line.May I askyou toholdplease?ReferencenumberIapologize.Certainly!Sure!Iunderstand"We" atFidelityInvestments...To makethingseasier...I'll behappy tofind theanswer.Howmay Ihelp?CustomerIDHere aresomeoptions...Mr./Mrs.___Mypleasure!YesHave youconsidered?I'll checkmyresources.Whatwould youlike me todo for you?HoweverWouldyou bewillingto...?YesI/wecan!Weappreciateyourbusiness.Absolutely!I will inviteanotherrepresentativeon the line.May I askyou toholdplease?ReferencenumberIapologize.Certainly!Sure!Iunderstand"We" atFidelityInvestments...To makethingseasier...I'll behappy tofind theanswer.Howmay Ihelp?CustomerIDHere aresomeoptions...Mr./Mrs.___Mypleasure!YesHave youconsidered?I'll checkmyresources.Whatwould youlike me todo for you?

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. However
  2. Would you be willing to...?
  3. Yes I/we can!
  4. We appreciate your business.
  5. Absolutely!
  6. I will invite another representative on the line.
  7. May I ask you to hold please?
  8. Reference number
  9. I apologize.
  10. Certainly!
  11. Sure!
  12. I understand
  13. "We" at Fidelity Investments...
  14. To make things easier...
  15. I'll be happy to find the answer.
  16. How may I help?
  17. Customer ID
  18. Here are some options...
  19. Mr./Mrs.___
  20. My pleasure!
  21. Yes
  22. Have you considered?
  23. I'll check my resources.
  24. What would you like me to do for you?