Absolutely!YesSure!I will inviteanotherrepresentativeon the line.YesI/wecan!Have youconsidered?"We" atFidelityInvestments...Whatwould youlike me todo for you?Mypleasure!I'll behappy tofind theanswer.IunderstandReferencenumberMay I askyou toholdplease?Iapologize.I'll checkmyresources.Mr./Mrs.___Wouldyou bewillingto...?Weappreciateyourbusiness.Here aresomeoptions...To makethingseasier...Howmay Ihelp?HoweverCustomerIDCertainly!Absolutely!YesSure!I will inviteanotherrepresentativeon the line.YesI/wecan!Have youconsidered?"We" atFidelityInvestments...Whatwould youlike me todo for you?Mypleasure!I'll behappy tofind theanswer.IunderstandReferencenumberMay I askyou toholdplease?Iapologize.I'll checkmyresources.Mr./Mrs.___Wouldyou bewillingto...?Weappreciateyourbusiness.Here aresomeoptions...To makethingseasier...Howmay Ihelp?HoweverCustomerIDCertainly!

Word to Use for CEI Success - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Absolutely!
  2. Yes
  3. Sure!
  4. I will invite another representative on the line.
  5. Yes I/we can!
  6. Have you considered?
  7. "We" at Fidelity Investments...
  8. What would you like me to do for you?
  9. My pleasure!
  10. I'll be happy to find the answer.
  11. I understand
  12. Reference number
  13. May I ask you to hold please?
  14. I apologize.
  15. I'll check my resources.
  16. Mr./Mrs.___
  17. Would you be willing to...?
  18. We appreciate your business.
  19. Here are some options...
  20. To make things easier...
  21. How may I help?
  22. However
  23. Customer ID
  24. Certainly!