WaiveresidualinterestGetCAAThelpTake apaymentGive yourmanager acomplimentUsepayoffcalculatorWaivea pastdue feeKeep anaccountopen.Stand upand loudlysay yourname!Use avaluestatementAcknowledgea clientsconcernTell aclient thatyour gladthe called!Thank a clientfor how longthey havebeen withCapital One!ProcessBTTalk to aclient inLosAngelesTalk to aclient inNew YorkUseHow-toCheckCIMRedeemrewardsAnyUpgradeWish aclientHappyBirthday!WaiveAMFLowerAPRTalk to aclientnamePatThank aCAAT fortheir helpWaiveresidualinterestGetCAAThelpTake apaymentGive yourmanager acomplimentUsepayoffcalculatorWaivea pastdue feeKeep anaccountopen.Stand upand loudlysay yourname!Use avaluestatementAcknowledgea clientsconcernTell aclient thatyour gladthe called!Thank a clientfor how longthey havebeen withCapital One!ProcessBTTalk to aclient inLosAngelesTalk to aclient inNew YorkUseHow-toCheckCIMRedeemrewardsAnyUpgradeWish aclientHappyBirthday!WaiveAMFLowerAPRTalk to aclientnamePatThank aCAAT fortheir help

PRODUCT NEEDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Waive residual interest
  2. Get CAAT help
  3. Take a payment
  4. Give your manager a compliment
  5. Use payoff calculator
  6. Waive a past due fee
  7. Keep an account open.
  8. Stand up and loudly say your name!
  9. Use a value statement
  10. Acknowledge a clients concern
  11. Tell a client that your glad the called!
  12. Thank a client for how long they have been with Capital One!
  13. Process BT
  14. Talk to a client in Los Angeles
  15. Talk to a client in New York
  16. Use How-to
  17. Check CIM
  18. Redeem rewards
  19. Any Upgrade
  20. Wish a client Happy Birthday!
  21. Waive AMF
  22. Lower APR
  23. Talk to a client name Pat
  24. Thank a CAAT for their help