Acknowledgea clientsconcernCheckCIMUse avaluestatementKeep anaccountopen.Stand upand loudlysay yourname!WaiveresidualinterestAnyUpgradeTalk to aclientnamePatProcessBTTalk to aclient inLosAngelesGetCAAThelpGive yourmanager acomplimentTake apaymentThank a clientfor how longthey havebeen withCapital One!LowerAPRThank aCAAT fortheir helpWish aclientHappyBirthday!UseHow-toWaiveAMFUsepayoffcalculatorWaivea pastdue feeTalk to aclient inNew YorkRedeemrewardsTell aclient thatyour gladthe called!Acknowledgea clientsconcernCheckCIMUse avaluestatementKeep anaccountopen.Stand upand loudlysay yourname!WaiveresidualinterestAnyUpgradeTalk to aclientnamePatProcessBTTalk to aclient inLosAngelesGetCAAThelpGive yourmanager acomplimentTake apaymentThank a clientfor how longthey havebeen withCapital One!LowerAPRThank aCAAT fortheir helpWish aclientHappyBirthday!UseHow-toWaiveAMFUsepayoffcalculatorWaivea pastdue feeTalk to aclient inNew YorkRedeemrewardsTell aclient thatyour gladthe called!

PRODUCT NEEDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge a clients concern
  2. Check CIM
  3. Use a value statement
  4. Keep an account open.
  5. Stand up and loudly say your name!
  6. Waive residual interest
  7. Any Upgrade
  8. Talk to a client name Pat
  9. Process BT
  10. Talk to a client in Los Angeles
  11. Get CAAT help
  12. Give your manager a compliment
  13. Take a payment
  14. Thank a client for how long they have been with Capital One!
  15. Lower APR
  16. Thank a CAAT for their help
  17. Wish a client Happy Birthday!
  18. Use How-to
  19. Waive AMF
  20. Use payoff calculator
  21. Waive a past due fee
  22. Talk to a client in New York
  23. Redeem rewards
  24. Tell a client that your glad the called!