UseHow-toWaivea pastdue feeThank aCAAT fortheir helpUse avaluestatementTalk to aclientnamePatTalk to aclient inNew YorkAcknowledgea clientsconcernStand upand loudlysay yourname!CheckCIMWaiveAMFRedeemrewardsTake apaymentAnyUpgradeTell aclient thatyour gladthe called!WaiveresidualinterestUsepayoffcalculatorKeep anaccountopen.Give yourmanager acomplimentWish aclientHappyBirthday!Thank a clientfor how longthey havebeen withCapital One!GetCAAThelpTalk to aclient inLosAngelesProcessBTLowerAPRUseHow-toWaivea pastdue feeThank aCAAT fortheir helpUse avaluestatementTalk to aclientnamePatTalk to aclient inNew YorkAcknowledgea clientsconcernStand upand loudlysay yourname!CheckCIMWaiveAMFRedeemrewardsTake apaymentAnyUpgradeTell aclient thatyour gladthe called!WaiveresidualinterestUsepayoffcalculatorKeep anaccountopen.Give yourmanager acomplimentWish aclientHappyBirthday!Thank a clientfor how longthey havebeen withCapital One!GetCAAThelpTalk to aclient inLosAngelesProcessBTLowerAPR

PRODUCT NEEDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use How-to
  2. Waive a past due fee
  3. Thank a CAAT for their help
  4. Use a value statement
  5. Talk to a client name Pat
  6. Talk to a client in New York
  7. Acknowledge a clients concern
  8. Stand up and loudly say your name!
  9. Check CIM
  10. Waive AMF
  11. Redeem rewards
  12. Take a payment
  13. Any Upgrade
  14. Tell a client that your glad the called!
  15. Waive residual interest
  16. Use payoff calculator
  17. Keep an account open.
  18. Give your manager a compliment
  19. Wish a client Happy Birthday!
  20. Thank a client for how long they have been with Capital One!
  21. Get CAAT help
  22. Talk to a client in Los Angeles
  23. Process BT
  24. Lower APR