Acknowledgea clientsconcernWaivea pastdue feeCheckCIMUse avaluestatementTell aclient thatyour gladthe called!Keep anaccountopen.Stand upand loudlysay yourname!LowerAPRWaiveresidualinterestUsepayoffcalculatorThank aCAAT fortheir helpTake apaymentUseHow-toRedeemrewardsTalk to aclient inNew YorkGetCAAThelpThank a clientfor how longthey havebeen withCapital One!AnyUpgradeProcessBTTalk to aclientnamePatTalk to aclient inLosAngelesWaiveAMFGive yourmanager acomplimentWish aclientHappyBirthday!Acknowledgea clientsconcernWaivea pastdue feeCheckCIMUse avaluestatementTell aclient thatyour gladthe called!Keep anaccountopen.Stand upand loudlysay yourname!LowerAPRWaiveresidualinterestUsepayoffcalculatorThank aCAAT fortheir helpTake apaymentUseHow-toRedeemrewardsTalk to aclient inNew YorkGetCAAThelpThank a clientfor how longthey havebeen withCapital One!AnyUpgradeProcessBTTalk to aclientnamePatTalk to aclient inLosAngelesWaiveAMFGive yourmanager acomplimentWish aclientHappyBirthday!

PRODUCT NEEDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledge a clients concern
  2. Waive a past due fee
  3. Check CIM
  4. Use a value statement
  5. Tell a client that your glad the called!
  6. Keep an account open.
  7. Stand up and loudly say your name!
  8. Lower APR
  9. Waive residual interest
  10. Use payoff calculator
  11. Thank a CAAT for their help
  12. Take a payment
  13. Use How-to
  14. Redeem rewards
  15. Talk to a client in New York
  16. Get CAAT help
  17. Thank a client for how long they have been with Capital One!
  18. Any Upgrade
  19. Process BT
  20. Talk to a client name Pat
  21. Talk to a client in Los Angeles
  22. Waive AMF
  23. Give your manager a compliment
  24. Wish a client Happy Birthday!