Keep anaccountopen.LowerAPRProcessBTThank a clientfor how longthey havebeen withCapital One!WaiveresidualinterestAnyUpgradeWaivea pastdue feeTell aclient thatyour gladthe called!Wish aclientHappyBirthday!GetCAAThelpTalk to aclientnamePatTalk to aclient inNew YorkUseHow-toTake apaymentTalk to aclient inLosAngelesRedeemrewardsGive yourmanager acomplimentUsepayoffcalculatorStand upand loudlysay yourname!Acknowledgea clientsconcernThank aCAAT fortheir helpUse avaluestatementWaiveAMFCheckCIMKeep anaccountopen.LowerAPRProcessBTThank a clientfor how longthey havebeen withCapital One!WaiveresidualinterestAnyUpgradeWaivea pastdue feeTell aclient thatyour gladthe called!Wish aclientHappyBirthday!GetCAAThelpTalk to aclientnamePatTalk to aclient inNew YorkUseHow-toTake apaymentTalk to aclient inLosAngelesRedeemrewardsGive yourmanager acomplimentUsepayoffcalculatorStand upand loudlysay yourname!Acknowledgea clientsconcernThank aCAAT fortheir helpUse avaluestatementWaiveAMFCheckCIM

PRODUCT NEEDS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Keep an account open.
  2. Lower APR
  3. Process BT
  4. Thank a client for how long they have been with Capital One!
  5. Waive residual interest
  6. Any Upgrade
  7. Waive a past due fee
  8. Tell a client that your glad the called!
  9. Wish a client Happy Birthday!
  10. Get CAAT help
  11. Talk to a client name Pat
  12. Talk to a client in New York
  13. Use How-to
  14. Take a payment
  15. Talk to a client in Los Angeles
  16. Redeem rewards
  17. Give your manager a compliment
  18. Use payoff calculator
  19. Stand up and loudly say your name!
  20. Acknowledge a clients concern
  21. Thank a CAAT for their help
  22. Use a value statement
  23. Waive AMF
  24. Check CIM