AD PwdReset/UnlockCreated15+TicketsNon SSOPW resetRecievedWorkdayFeedbackfromcustomerGivesomeonea high 5 in15/5HardwareIssueExercisedfor 15min.Usercalled fromDifferentcountryPing IDIssueWFHuserBankSoftwareIssuePost afunnyselfie tothe groupAnsweredQuestionin SD/PUBSlackCreated10+Tickets5 tickets ina row (noescalations)NewHireSetupSolvemultipleissues inone call"Coffee Chat" withsomeone (in yourdepartment) youdon't interact withon a daily basisLaptopoffdomainCook yourown mealfor lunch &share a picAccessIssueVPNIssue"Coffee Chat"with someoneoutside ofyourdepartmentProxyIssueescalatean MUILearnednew detailaboutcoworkerAnsweredcall fromsomeoneyou knowCreated5+TicketsMobileDeviceIssueShoulderTapAD PwdReset/UnlockCreated15+TicketsNon SSOPW resetRecievedWorkdayFeedbackfromcustomerGivesomeonea high 5 in15/5HardwareIssueExercisedfor 15min.Usercalled fromDifferentcountryPing IDIssueWFHuserBankSoftwareIssuePost afunnyselfie tothe groupAnsweredQuestionin SD/PUBSlackCreated10+Tickets5 tickets ina row (noescalations)NewHireSetupSolvemultipleissues inone call"Coffee Chat" withsomeone (in yourdepartment) youdon't interact withon a daily basisLaptopoffdomainCook yourown mealfor lunch &share a picAccessIssueVPNIssue"Coffee Chat"with someoneoutside ofyourdepartmentProxyIssueescalatean MUILearnednew detailaboutcoworkerAnsweredcall fromsomeoneyou knowCreated5+TicketsMobileDeviceIssueShoulderTap

NOVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AD Pwd Reset/Unlock
  2. Created 15+ Tickets
  3. Non SSO PW reset
  4. Recieved Workday Feedback from customer
  5. Give someone a high 5 in 15/5
  6. Hardware Issue
  7. Exercised for 15 min.
  8. User called from Different country
  9. Ping ID Issue
  10. WFH user
  11. Bank Software Issue
  12. Post a funny selfie to the group
  13. Answered Question in SD/PUB Slack
  14. Created 10+ Tickets
  15. 5 tickets in a row (no escalations)
  16. New Hire Setup
  17. Solve multiple issues in one call
  18. "Coffee Chat" with someone (in your department) you don't interact with on a daily basis
  19. Laptop off domain
  20. Cook your own meal for lunch & share a pic
  21. Access Issue
  22. VPN Issue
  23. "Coffee Chat" with someone outside of your department
  24. Proxy Issue
  25. escalate an MUI
  26. Learned new detail about coworker
  27. Answered call from someone you know
  28. Created 5+ Tickets
  29. Mobile Device Issue
  30. Shoulder Tap