AD PwdReset/UnlockNewHireSetupCreated10+TicketsLaptopoffdomainescalatean MUILearnednew detailaboutcoworkerAnsweredcall fromsomeoneyou knowAnsweredQuestionin SD/PUBSlackPost afunnyselfie tothe groupCook yourown mealfor lunch &share a pic"Coffee Chat"with someoneoutside ofyourdepartmentExercisedfor 15min.WFHuserBankSoftwareIssueCreated15+TicketsGivesomeonea high 5 in15/5Created5+TicketsUsercalled fromDifferentcountryRecievedWorkdayFeedbackfromcustomer5 tickets ina row (noescalations)ShoulderTapAccessIssue"Coffee Chat" withsomeone (in yourdepartment) youdon't interact withon a daily basisNon SSOPW resetVPNIssueSolvemultipleissues inone callMobileDeviceIssuePing IDIssueProxyIssueHardwareIssueAD PwdReset/UnlockNewHireSetupCreated10+TicketsLaptopoffdomainescalatean MUILearnednew detailaboutcoworkerAnsweredcall fromsomeoneyou knowAnsweredQuestionin SD/PUBSlackPost afunnyselfie tothe groupCook yourown mealfor lunch &share a pic"Coffee Chat"with someoneoutside ofyourdepartmentExercisedfor 15min.WFHuserBankSoftwareIssueCreated15+TicketsGivesomeonea high 5 in15/5Created5+TicketsUsercalled fromDifferentcountryRecievedWorkdayFeedbackfromcustomer5 tickets ina row (noescalations)ShoulderTapAccessIssue"Coffee Chat" withsomeone (in yourdepartment) youdon't interact withon a daily basisNon SSOPW resetVPNIssueSolvemultipleissues inone callMobileDeviceIssuePing IDIssueProxyIssueHardwareIssue

NOVA PUB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AD Pwd Reset/Unlock
  2. New Hire Setup
  3. Created 10+ Tickets
  4. Laptop off domain
  5. escalate an MUI
  6. Learned new detail about coworker
  7. Answered call from someone you know
  8. Answered Question in SD/PUB Slack
  9. Post a funny selfie to the group
  10. Cook your own meal for lunch & share a pic
  11. "Coffee Chat" with someone outside of your department
  12. Exercised for 15 min.
  13. WFH user
  14. Bank Software Issue
  15. Created 15+ Tickets
  16. Give someone a high 5 in 15/5
  17. Created 5+ Tickets
  18. User called from Different country
  19. Recieved Workday Feedback from customer
  20. 5 tickets in a row (no escalations)
  21. Shoulder Tap
  22. Access Issue
  23. "Coffee Chat" with someone (in your department) you don't interact with on a daily basis
  24. Non SSO PW reset
  25. VPN Issue
  26. Solve multiple issues in one call
  27. Mobile Device Issue
  28. Ping ID Issue
  29. Proxy Issue
  30. Hardware Issue