Workingwith aDirectBull.Customerhas sensorsincorrectlyinstalledCall lastslongerthan 30minutes.Runthrough afull installcall.Workingwith adetailedOwl.Upgradesomeonesmonitoringplan.Reinstatesomeone'sservice.Apply theThank YouProgram fora CustomerCancel anaccount/60 day trialcancel.Save aCustomer.Workingwith a storytellingTiger.Got apositiveReview withyour name.Walk acustomerthrough thewhole orderingprocessTheCustomerswears onthe callResolvethings witha frustratedcustomer.Get aperfectQA scoreon a call.Workingwith aDirectBull.Customerhas sensorsincorrectlyinstalledCall lastslongerthan 30minutes.Runthrough afull installcall.Workingwith adetailedOwl.Upgradesomeonesmonitoringplan.Reinstatesomeone'sservice.Apply theThank YouProgram fora CustomerCancel anaccount/60 day trialcancel.Save aCustomer.Workingwith a storytellingTiger.Got apositiveReview withyour name.Walk acustomerthrough thewhole orderingprocessTheCustomerswears onthe callResolvethings witha frustratedcustomer.Get aperfectQA scoreon a call.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Working with a Direct Bull.
  2. Customer has sensors incorrectly installed
  3. Call lasts longer than 30 minutes.
  4. Run through a full install call.
  5. Working with a detailed Owl.
  6. Upgrade someones monitoring plan.
  7. Reinstate someone's service.
  8. Apply the Thank You Program for a Customer
  9. Cancel an account/ 60 day trial cancel.
  10. Save a Customer.
  11. Working with a story telling Tiger.
  12. Got a positive Review with your name.
  13. Walk a customer through the whole ordering process
  14. The Customer swears on the call
  15. Resolve things with a frustrated customer.
  16. Get a perfect QA score on a call.