Workingwith aDirectBull.Walk acustomerthrough thewhole orderingprocessResolvethings witha frustratedcustomer.Workingwith a storytellingTiger.Upgradesomeonesmonitoringplan.Runthrough afull installcall.Workingwith adetailedOwl.Got apositiveReview withyour name.Customerhas sensorsincorrectlyinstalledCall lastslongerthan 30minutes.Get aperfectQA scoreon a call.Apply theThank YouProgram fora CustomerCancel anaccount/60 day trialcancel.Save aCustomer.Reinstatesomeone'sservice.TheCustomerswears onthe callWorkingwith aDirectBull.Walk acustomerthrough thewhole orderingprocessResolvethings witha frustratedcustomer.Workingwith a storytellingTiger.Upgradesomeonesmonitoringplan.Runthrough afull installcall.Workingwith adetailedOwl.Got apositiveReview withyour name.Customerhas sensorsincorrectlyinstalledCall lastslongerthan 30minutes.Get aperfectQA scoreon a call.Apply theThank YouProgram fora CustomerCancel anaccount/60 day trialcancel.Save aCustomer.Reinstatesomeone'sservice.TheCustomerswears onthe call

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Working with a Direct Bull.
  2. Walk a customer through the whole ordering process
  3. Resolve things with a frustrated customer.
  4. Working with a story telling Tiger.
  5. Upgrade someones monitoring plan.
  6. Run through a full install call.
  7. Working with a detailed Owl.
  8. Got a positive Review with your name.
  9. Customer has sensors incorrectly installed
  10. Call lasts longer than 30 minutes.
  11. Get a perfect QA score on a call.
  12. Apply the Thank You Program for a Customer
  13. Cancel an account/ 60 day trial cancel.
  14. Save a Customer.
  15. Reinstate someone's service.
  16. The Customer swears on the call