(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank you for your service!
Renter
No dead air throughout call
When was the last time you reviewed your policy to make sure you're getting the best rate?
Arizona Customer
Email quote
Adding teenage driver
Adding 3 vehicles
Happy birthday (early, belated, or today)
Adding spouse- assumptive approach
Lives with family/friends
What color is your car?
Showing empathy
Washington Customer
Ohio customer
Texas customer
Adding 4 vehicles
Is my favorite agent
Overcoming: I already have Liberty Mutual
Portal Triage: Geico
Purchased new home! ( In the past year)
Drivers license # unavailable
Customer disconnected
Needs home quote
Direct General transfer
How do you like your new car?
long wait for agent- rapport building
Internal NAA
It only takes 4-5 min to verify your info for your quote
Single Family Home
Allstate Agent transfer
"That's awesome! Who did you end up going with?
Asking person's name prior to triage questions
Adding 2 vehicles
Direct General transfer
Does anyone else drive your cars?
Scheduled CSR Callback
The quotes online aren't very accurate. They are just general quotes and don't apply your discounts, and driving history.
Agent is awesome, they'll take great care of you!
Adding 1 vehicles
New York customer
Needs motorcycle quote
Purchased new car
Explained you'll get a senior agent on the line after verification
