It only takes4-5 min toverify yourinfo for yourquoteCondoOwnerInternalNAADirectGeneraltransferDirectGeneraltransferAgent isawesome,they'll takegreat care ofyou!Whatcolor isyour car?Adding3vehiclesThank youfor yourservice!"That'sawesome!Who did youend up goingwith?Askingperson'sname prior totriagequestionsRebuttal2xsPriceincreaseNeedsmotorcyclequoteAddingspouse-assumptiveapproachAdding4vehiclesRenterDoesanyoneelse driveyour cars?Ohiocustomerlong waitfor agent-rapportbuildingMobilehomeownerSingleFamilyHomeRebuttal3 xsOvercoming:I alreadyhave LibertyMutualUtahCustomerCustomerdisconnectedNewYorkcustomerAdding2vehiclesHow doyou likeyour newcar?Is myfavoriteagentAllstateAgenttransferExplained you'llget a senioragent on theline afterverificationLives inapartmentNeedshomequoteAddingteenagedriverWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?WashingtonCustomerLives withfamily/friendsScheduledCSRCallbackNoinsurancePurchasednew carThankedcustomerfor theirtimeThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.Happybirthday(early,belated, ortoday)Adding1vehiclesPortalTriage:GeicoShowingempathyTexascustomerEmailquotePurchasednew home!( In thepast year)Driverslicense #unavailableWantsa trailerquoteNo deadairthroughoutcallArizonaCustomerIt only takes4-5 min toverify yourinfo for yourquoteCondoOwnerInternalNAADirectGeneraltransferDirectGeneraltransferAgent isawesome,they'll takegreat care ofyou!Whatcolor isyour car?Adding3vehiclesThank youfor yourservice!"That'sawesome!Who did youend up goingwith?Askingperson'sname prior totriagequestionsRebuttal2xsPriceincreaseNeedsmotorcyclequoteAddingspouse-assumptiveapproachAdding4vehiclesRenterDoesanyoneelse driveyour cars?Ohiocustomerlong waitfor agent-rapportbuildingMobilehomeownerSingleFamilyHomeRebuttal3 xsOvercoming:I alreadyhave LibertyMutualUtahCustomerCustomerdisconnectedNewYorkcustomerAdding2vehiclesHow doyou likeyour newcar?Is myfavoriteagentAllstateAgenttransferExplained you'llget a senioragent on theline afterverificationLives inapartmentNeedshomequoteAddingteenagedriverWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?WashingtonCustomerLives withfamily/friendsScheduledCSRCallbackNoinsurancePurchasednew carThankedcustomerfor theirtimeThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.Happybirthday(early,belated, ortoday)Adding1vehiclesPortalTriage:GeicoShowingempathyTexascustomerEmailquotePurchasednew home!( In thepast year)Driverslicense #unavailableWantsa trailerquoteNo deadairthroughoutcallArizonaCustomer

Epiq - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
  1. It only takes 4-5 min to verify your info for your quote
  2. Condo Owner
  3. Internal NAA
  4. Direct General transfer
  5. Direct General transfer
  6. Agent is awesome, they'll take great care of you!
  7. What color is your car?
  8. Adding 3 vehicles
  9. Thank you for your service!
  10. "That's awesome! Who did you end up going with?
  11. Asking person's name prior to triage questions
  12. Rebuttal 2xs
  13. Price increase
  14. Needs motorcycle quote
  15. Adding spouse- assumptive approach
  16. Adding 4 vehicles
  17. Renter
  18. Does anyone else drive your cars?
  19. Ohio customer
  20. long wait for agent- rapport building
  21. Mobile home owner
  22. Single Family Home
  23. Rebuttal 3 xs
  24. Overcoming: I already have Liberty Mutual
  25. Utah Customer
  26. Customer disconnected
  27. New York customer
  28. Adding 2 vehicles
  29. How do you like your new car?
  30. Is my favorite agent
  31. Allstate Agent transfer
  32. Explained you'll get a senior agent on the line after verification
  33. Lives in apartment
  34. Needs home quote
  35. Adding teenage driver
  36. When was the last time you reviewed your policy to make sure you're getting the best rate?
  37. Washington Customer
  38. Lives with family/friends
  39. Scheduled CSR Callback
  40. No insurance
  41. Purchased new car
  42. Thanked customer for their time
  43. The quotes online aren't very accurate. They are just general quotes and don't apply your discounts, and driving history.
  44. Happy birthday (early, belated, or today)
  45. Adding 1 vehicles
  46. Portal Triage: Geico
  47. Showing empathy
  48. Texas customer
  49. Email quote
  50. Purchased new home! ( In the past year)
  51. Drivers license # unavailable
  52. Wants a trailer quote
  53. No dead air throughout call
  54. Arizona Customer