Overcoming:I alreadyhave LibertyMutualNewYorkcustomerPortalTriage:GeicoWashingtonCustomerDoesanyoneelse driveyour cars?It only takes4-5 min toverify yourinfo for yourquote"That'sawesome!Who did youend up goingwith?Adding4vehiclesPurchasednew home!( In thepast year)long waitfor agent-rapportbuildingArizonaCustomerAdding1vehiclesThankedcustomerfor theirtimeRebuttal3 xsThank youfor yourservice!CondoOwnerPurchasednew carRebuttal2xsCustomerdisconnectedDriverslicense #unavailableHow doyou likeyour newcar?RenterSingleFamilyHomeIs myfavoriteagentUtahCustomerWantsa trailerquoteThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.PriceincreaseDirectGeneraltransferWhatcolor isyour car?No deadairthroughoutcallAdding2vehiclesShowingempathyHappybirthday(early,belated, ortoday)EmailquoteDirectGeneraltransferScheduledCSRCallbackNoinsuranceWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?NeedshomequoteAgent isawesome,they'll takegreat care ofyou!Askingperson'sname prior totriagequestionsAddingspouse-assumptiveapproachTexascustomerLives withfamily/friendsAdding3vehiclesOhiocustomerMobilehomeownerNeedsmotorcyclequoteAddingteenagedriverInternalNAAExplained you'llget a senioragent on theline afterverificationLives inapartmentAllstateAgenttransferOvercoming:I alreadyhave LibertyMutualNewYorkcustomerPortalTriage:GeicoWashingtonCustomerDoesanyoneelse driveyour cars?It only takes4-5 min toverify yourinfo for yourquote"That'sawesome!Who did youend up goingwith?Adding4vehiclesPurchasednew home!( In thepast year)long waitfor agent-rapportbuildingArizonaCustomerAdding1vehiclesThankedcustomerfor theirtimeRebuttal3 xsThank youfor yourservice!CondoOwnerPurchasednew carRebuttal2xsCustomerdisconnectedDriverslicense #unavailableHow doyou likeyour newcar?RenterSingleFamilyHomeIs myfavoriteagentUtahCustomerWantsa trailerquoteThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.PriceincreaseDirectGeneraltransferWhatcolor isyour car?No deadairthroughoutcallAdding2vehiclesShowingempathyHappybirthday(early,belated, ortoday)EmailquoteDirectGeneraltransferScheduledCSRCallbackNoinsuranceWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?NeedshomequoteAgent isawesome,they'll takegreat care ofyou!Askingperson'sname prior totriagequestionsAddingspouse-assumptiveapproachTexascustomerLives withfamily/friendsAdding3vehiclesOhiocustomerMobilehomeownerNeedsmotorcyclequoteAddingteenagedriverInternalNAAExplained you'llget a senioragent on theline afterverificationLives inapartmentAllstateAgenttransfer

Epiq - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Overcoming: I already have Liberty Mutual
  2. New York customer
  3. Portal Triage: Geico
  4. Washington Customer
  5. Does anyone else drive your cars?
  6. It only takes 4-5 min to verify your info for your quote
  7. "That's awesome! Who did you end up going with?
  8. Adding 4 vehicles
  9. Purchased new home! ( In the past year)
  10. long wait for agent- rapport building
  11. Arizona Customer
  12. Adding 1 vehicles
  13. Thanked customer for their time
  14. Rebuttal 3 xs
  15. Thank you for your service!
  16. Condo Owner
  17. Purchased new car
  18. Rebuttal 2xs
  19. Customer disconnected
  20. Drivers license # unavailable
  21. How do you like your new car?
  22. Renter
  23. Single Family Home
  24. Is my favorite agent
  25. Utah Customer
  26. Wants a trailer quote
  27. The quotes online aren't very accurate. They are just general quotes and don't apply your discounts, and driving history.
  28. Price increase
  29. Direct General transfer
  30. What color is your car?
  31. No dead air throughout call
  32. Adding 2 vehicles
  33. Showing empathy
  34. Happy birthday (early, belated, or today)
  35. Email quote
  36. Direct General transfer
  37. Scheduled CSR Callback
  38. No insurance
  39. When was the last time you reviewed your policy to make sure you're getting the best rate?
  40. Needs home quote
  41. Agent is awesome, they'll take great care of you!
  42. Asking person's name prior to triage questions
  43. Adding spouse- assumptive approach
  44. Texas customer
  45. Lives with family/friends
  46. Adding 3 vehicles
  47. Ohio customer
  48. Mobile home owner
  49. Needs motorcycle quote
  50. Adding teenage driver
  51. Internal NAA
  52. Explained you'll get a senior agent on the line after verification
  53. Lives in apartment
  54. Allstate Agent transfer