Lives inapartmentPortalTriage:GeicoInternalNAACustomerdisconnectedShowingempathyRebuttal3 xsAdding3vehiclesCondoOwnerThank youfor yourservice!Askingperson'sname prior totriagequestionsWantsa trailerquotePriceincreasePurchasednew carOhiocustomerLives withfamily/friendsAgent isawesome,they'll takegreat care ofyou!"That'sawesome!Who did youend up goingwith?AddingteenagedriverDirectGeneraltransferAddingspouse-assumptiveapproachWashingtonCustomerAdding1vehiclesPurchasednew home!( In thepast year)Explained you'llget a senioragent on theline afterverificationThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.Adding2vehiclesRebuttal2xsWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?NeedshomequoteTexascustomerWhatcolor isyour car?UtahCustomerRenterDoesanyoneelse driveyour cars?ArizonaCustomerOvercoming:I alreadyhave LibertyMutualAdding4vehiclesHappybirthday(early,belated, ortoday)NoinsuranceDriverslicense #unavailableAllstateAgenttransferScheduledCSRCallbackIs myfavoriteagentNewYorkcustomerDirectGeneraltransferNeedsmotorcyclequoteIt only takes4-5 min toverify yourinfo for yourquoteMobilehomeownerlong waitfor agent-rapportbuildingSingleFamilyHomeThankedcustomerfor theirtimeNo deadairthroughoutcallHow doyou likeyour newcar?EmailquoteLives inapartmentPortalTriage:GeicoInternalNAACustomerdisconnectedShowingempathyRebuttal3 xsAdding3vehiclesCondoOwnerThank youfor yourservice!Askingperson'sname prior totriagequestionsWantsa trailerquotePriceincreasePurchasednew carOhiocustomerLives withfamily/friendsAgent isawesome,they'll takegreat care ofyou!"That'sawesome!Who did youend up goingwith?AddingteenagedriverDirectGeneraltransferAddingspouse-assumptiveapproachWashingtonCustomerAdding1vehiclesPurchasednew home!( In thepast year)Explained you'llget a senioragent on theline afterverificationThe quotes onlinearen't very accurate.They are justgeneral quotes anddon't apply yourdiscounts, anddriving history.Adding2vehiclesRebuttal2xsWhen was the lasttime you reviewedyour policy tomake sure you'regetting the bestrate?NeedshomequoteTexascustomerWhatcolor isyour car?UtahCustomerRenterDoesanyoneelse driveyour cars?ArizonaCustomerOvercoming:I alreadyhave LibertyMutualAdding4vehiclesHappybirthday(early,belated, ortoday)NoinsuranceDriverslicense #unavailableAllstateAgenttransferScheduledCSRCallbackIs myfavoriteagentNewYorkcustomerDirectGeneraltransferNeedsmotorcyclequoteIt only takes4-5 min toverify yourinfo for yourquoteMobilehomeownerlong waitfor agent-rapportbuildingSingleFamilyHomeThankedcustomerfor theirtimeNo deadairthroughoutcallHow doyou likeyour newcar?Emailquote

Epiq - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
  1. Lives in apartment
  2. Portal Triage: Geico
  3. Internal NAA
  4. Customer disconnected
  5. Showing empathy
  6. Rebuttal 3 xs
  7. Adding 3 vehicles
  8. Condo Owner
  9. Thank you for your service!
  10. Asking person's name prior to triage questions
  11. Wants a trailer quote
  12. Price increase
  13. Purchased new car
  14. Ohio customer
  15. Lives with family/friends
  16. Agent is awesome, they'll take great care of you!
  17. "That's awesome! Who did you end up going with?
  18. Adding teenage driver
  19. Direct General transfer
  20. Adding spouse- assumptive approach
  21. Washington Customer
  22. Adding 1 vehicles
  23. Purchased new home! ( In the past year)
  24. Explained you'll get a senior agent on the line after verification
  25. The quotes online aren't very accurate. They are just general quotes and don't apply your discounts, and driving history.
  26. Adding 2 vehicles
  27. Rebuttal 2xs
  28. When was the last time you reviewed your policy to make sure you're getting the best rate?
  29. Needs home quote
  30. Texas customer
  31. What color is your car?
  32. Utah Customer
  33. Renter
  34. Does anyone else drive your cars?
  35. Arizona Customer
  36. Overcoming: I already have Liberty Mutual
  37. Adding 4 vehicles
  38. Happy birthday (early, belated, or today)
  39. No insurance
  40. Drivers license # unavailable
  41. Allstate Agent transfer
  42. Scheduled CSR Callback
  43. Is my favorite agent
  44. New York customer
  45. Direct General transfer
  46. Needs motorcycle quote
  47. It only takes 4-5 min to verify your info for your quote
  48. Mobile home owner
  49. long wait for agent- rapport building
  50. Single Family Home
  51. Thanked customer for their time
  52. No dead air throughout call
  53. How do you like your new car?
  54. Email quote