CustomerSat above98%MSPhas noclueMissedSLAHuge bugdiscoveredSupportsystemsdownFramptongetsangrySomeoneresignsL2 getsL1'ndSeed fieldinappropriatelyfilled outCustomerSat below98%CustomergoesCriticalInstallgetsescalatedInappropriateTraineeEnrollmentMassCloudFailureInstallbackloggoesdownCaseescalatedto L2CustomerRe-imageBacklogwentdownSalesescalatesBacklogwent upCloudgetsSpicedCustomerself-escalatesCloudgetsL1'ndSupportgetsSpicedCustomerSat above98%MSPhas noclueMissedSLAHuge bugdiscoveredSupportsystemsdownFramptongetsangrySomeoneresignsL2 getsL1'ndSeed fieldinappropriatelyfilled outCustomerSat below98%CustomergoesCriticalInstallgetsescalatedInappropriateTraineeEnrollmentMassCloudFailureInstallbackloggoesdownCaseescalatedto L2CustomerRe-imageBacklogwentdownSalesescalatesBacklogwent upCloudgetsSpicedCustomerself-escalatesCloudgetsL1'ndSupportgetsSpiced

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Sat above 98%
  2. MSP has no clue
  3. Missed SLA
  4. Huge bug discovered
  5. Support systems down
  6. Frampton gets angry
  7. Someone resigns
  8. L2 gets L1'nd
  9. Seed field inappropriately filled out
  10. Customer Sat below 98%
  11. Customer goes Critical
  12. Install gets escalated
  13. Inappropriate Trainee Enrollment
  14. Mass Cloud Failure
  15. Install backlog goes down
  16. Case escalated to L2
  17. Customer Re-image
  18. Backlog went down
  19. Sales escalates
  20. Backlog went up
  21. Cloud gets Spiced
  22. Customer self-escalates
  23. Cloud gets L1'nd
  24. Support gets Spiced