SalesescalatesInappropriateTraineeEnrollmentCustomerSat above98%FramptongetsangryMSPhas noclueL2 getsL1'ndCustomergoesCriticalCustomerRe-imageSeed fieldinappropriatelyfilled outBacklogwent upInstallbackloggoesdownCaseescalatedto L2SupportgetsSpicedCloudgetsL1'ndMassCloudFailureCustomerSat below98%CloudgetsSpicedCustomerself-escalatesSomeoneresignsMissedSLAInstallgetsescalatedHuge bugdiscoveredSupportsystemsdownBacklogwentdownSalesescalatesInappropriateTraineeEnrollmentCustomerSat above98%FramptongetsangryMSPhas noclueL2 getsL1'ndCustomergoesCriticalCustomerRe-imageSeed fieldinappropriatelyfilled outBacklogwent upInstallbackloggoesdownCaseescalatedto L2SupportgetsSpicedCloudgetsL1'ndMassCloudFailureCustomerSat below98%CloudgetsSpicedCustomerself-escalatesSomeoneresignsMissedSLAInstallgetsescalatedHuge bugdiscoveredSupportsystemsdownBacklogwentdown

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sales escalates
  2. Inappropriate Trainee Enrollment
  3. Customer Sat above 98%
  4. Frampton gets angry
  5. MSP has no clue
  6. L2 gets L1'nd
  7. Customer goes Critical
  8. Customer Re-image
  9. Seed field inappropriately filled out
  10. Backlog went up
  11. Install backlog goes down
  12. Case escalated to L2
  13. Support gets Spiced
  14. Cloud gets L1'nd
  15. Mass Cloud Failure
  16. Customer Sat below 98%
  17. Cloud gets Spiced
  18. Customer self-escalates
  19. Someone resigns
  20. Missed SLA
  21. Install gets escalated
  22. Huge bug discovered
  23. Support systems down
  24. Backlog went down