InstallgetsescalatedCustomergoesCriticalBacklogwentdownInstallbackloggoesdownHuge bugdiscoveredMassCloudFailureSomeoneresignsSupportgetsSpicedCloudgetsL1'ndBacklogwent upCustomerSat above98%FramptongetsangryCloudgetsSpicedSeed fieldinappropriatelyfilled outSupportsystemsdownCaseescalatedto L2L2 getsL1'ndMSPhas noclueInappropriateTraineeEnrollmentSalesescalatesMissedSLACustomerRe-imageCustomerself-escalatesCustomerSat below98%InstallgetsescalatedCustomergoesCriticalBacklogwentdownInstallbackloggoesdownHuge bugdiscoveredMassCloudFailureSomeoneresignsSupportgetsSpicedCloudgetsL1'ndBacklogwent upCustomerSat above98%FramptongetsangryCloudgetsSpicedSeed fieldinappropriatelyfilled outSupportsystemsdownCaseescalatedto L2L2 getsL1'ndMSPhas noclueInappropriateTraineeEnrollmentSalesescalatesMissedSLACustomerRe-imageCustomerself-escalatesCustomerSat below98%

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Install gets escalated
  2. Customer goes Critical
  3. Backlog went down
  4. Install backlog goes down
  5. Huge bug discovered
  6. Mass Cloud Failure
  7. Someone resigns
  8. Support gets Spiced
  9. Cloud gets L1'nd
  10. Backlog went up
  11. Customer Sat above 98%
  12. Frampton gets angry
  13. Cloud gets Spiced
  14. Seed field inappropriately filled out
  15. Support systems down
  16. Case escalated to L2
  17. L2 gets L1'nd
  18. MSP has no clue
  19. Inappropriate Trainee Enrollment
  20. Sales escalates
  21. Missed SLA
  22. Customer Re-image
  23. Customer self-escalates
  24. Customer Sat below 98%