CustomerSat below98%SupportgetsSpicedMSPhas noclueCustomergoesCriticalCloudgetsSpicedInstallbackloggoesdownCustomerSat above98%SupportsystemsdownSeed fieldinappropriatelyfilled outBacklogwentdownMissedSLABacklogwent upHuge bugdiscoveredL2 getsL1'ndCustomerself-escalatesFramptongetsangrySomeoneresignsInappropriateTraineeEnrollmentMassCloudFailureCloudgetsL1'ndCaseescalatedto L2SalesescalatesCustomerRe-imageInstallgetsescalatedCustomerSat below98%SupportgetsSpicedMSPhas noclueCustomergoesCriticalCloudgetsSpicedInstallbackloggoesdownCustomerSat above98%SupportsystemsdownSeed fieldinappropriatelyfilled outBacklogwentdownMissedSLABacklogwent upHuge bugdiscoveredL2 getsL1'ndCustomerself-escalatesFramptongetsangrySomeoneresignsInappropriateTraineeEnrollmentMassCloudFailureCloudgetsL1'ndCaseescalatedto L2SalesescalatesCustomerRe-imageInstallgetsescalated

Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Sat below 98%
  2. Support gets Spiced
  3. MSP has no clue
  4. Customer goes Critical
  5. Cloud gets Spiced
  6. Install backlog goes down
  7. Customer Sat above 98%
  8. Support systems down
  9. Seed field inappropriately filled out
  10. Backlog went down
  11. Missed SLA
  12. Backlog went up
  13. Huge bug discovered
  14. L2 gets L1'nd
  15. Customer self-escalates
  16. Frampton gets angry
  17. Someone resigns
  18. Inappropriate Trainee Enrollment
  19. Mass Cloud Failure
  20. Cloud gets L1'nd
  21. Case escalated to L2
  22. Sales escalates
  23. Customer Re-image
  24. Install gets escalated