The callerforgets toend thecallQuestionaboutsinglecaseThirdpartyrepricingCall"Sorry Iwas onmute!"Receivingthe wrongcheckMemberwho sharesthe same b-day as youHow tobill forTelehealthHear a dogbarking inthebackgroundVerifyingEAPclaimsTransferclaims callto CignaWestIs CignaprimaryinsuranceiView formedicalrecordsMisdirectedmember Hear ababy cryover thephonereceivinga warmtransferMake anEAPauthorizationCallerdrinking/chewingover the phone"Claimwasdenied"Benefitsfor alllevel ofcareTelehealth,wavingcopayment?Status forproviderapplicationdoes thishave aCOBRAplanAppealscall FeeScheduleThe callerforgets toend thecallQuestionaboutsinglecaseThirdpartyrepricingCall"Sorry Iwas onmute!"Receivingthe wrongcheckMemberwho sharesthe same b-day as youHow tobill forTelehealthHear a dogbarking inthebackgroundVerifyingEAPclaimsTransferclaims callto CignaWestIs CignaprimaryinsuranceiView formedicalrecordsMisdirectedmember Hear ababy cryover thephonereceivinga warmtransferMake anEAPauthorizationCallerdrinking/chewingover the phone"Claimwasdenied"Benefitsfor alllevel ofcareTelehealth,wavingcopayment?Status forproviderapplicationdoes thishave aCOBRAplanAppealscall FeeSchedule

Vritual BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The caller forgets to end the call
  2. Question about single case
  3. Third party repricing Call
  4. "Sorry I was on mute!"
  5. Receiving the wrong check
  6. Member who shares the same b-day as you
  7. How to bill for Telehealth
  8. Hear a dog barking in the background
  9. Verifying EAP claims
  10. Transfer claims call to Cigna West
  11. Is Cigna primary insurance
  12. iView for medical records
  13. Misdirected member
  14. Hear a baby cry over the phone
  15. receiving a warm transfer
  16. Make an EAP authorization
  17. Caller drinking/chewing over the phone
  18. "Claim was denied"
  19. Benefits for all level of care
  20. Telehealth, waving copayment?
  21. Status for provider application
  22. does this have a COBRA plan
  23. Appeals call
  24. Fee Schedule