Memberwho sharesthe same b-day as youTransferclaims callto CignaWestAppealscall How tobill forTelehealth"Sorry Iwas onmute!"does thishave aCOBRAplanStatus forproviderapplicationThe callerforgets toend thecallVerifyingEAPclaimsTelehealth,wavingcopayment?Callerdrinking/chewingover the phoneHear a dogbarking inthebackgroundReceivingthe wrongcheckMisdirectedmember ThirdpartyrepricingCallIs CignaprimaryinsuranceBenefitsfor alllevel ofcareiView formedicalrecordsFeeScheduleHear ababy cryover thephoneMake anEAPauthorizationQuestionaboutsinglecase"Claimwasdenied"receivinga warmtransferMemberwho sharesthe same b-day as youTransferclaims callto CignaWestAppealscall How tobill forTelehealth"Sorry Iwas onmute!"does thishave aCOBRAplanStatus forproviderapplicationThe callerforgets toend thecallVerifyingEAPclaimsTelehealth,wavingcopayment?Callerdrinking/chewingover the phoneHear a dogbarking inthebackgroundReceivingthe wrongcheckMisdirectedmember ThirdpartyrepricingCallIs CignaprimaryinsuranceBenefitsfor alllevel ofcareiView formedicalrecordsFeeScheduleHear ababy cryover thephoneMake anEAPauthorizationQuestionaboutsinglecase"Claimwasdenied"receivinga warmtransfer

Vritual BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member who shares the same b-day as you
  2. Transfer claims call to Cigna West
  3. Appeals call
  4. How to bill for Telehealth
  5. "Sorry I was on mute!"
  6. does this have a COBRA plan
  7. Status for provider application
  8. The caller forgets to end the call
  9. Verifying EAP claims
  10. Telehealth, waving copayment?
  11. Caller drinking/chewing over the phone
  12. Hear a dog barking in the background
  13. Receiving the wrong check
  14. Misdirected member
  15. Third party repricing Call
  16. Is Cigna primary insurance
  17. Benefits for all level of care
  18. iView for medical records
  19. Fee Schedule
  20. Hear a baby cry over the phone
  21. Make an EAP authorization
  22. Question about single case
  23. "Claim was denied"
  24. receiving a warm transfer