Status forproviderapplicationreceivinga warmtransferHow tobill forTelehealthAppealscall Transferclaims callto CignaWest"Claimwasdenied"Hear a dogbarking inthebackgroundiView formedicalrecordsCallerdrinking/chewingover the phoneFeeScheduleBenefitsfor alllevel ofcaredoes thishave aCOBRAplanQuestionaboutsinglecaseVerifyingEAPclaimsMisdirectedmember Memberwho sharesthe same b-day as youReceivingthe wrongcheckThirdpartyrepricingCallThe callerforgets toend thecallMake anEAPauthorizationHear ababy cryover thephoneTelehealth,wavingcopayment?Is Cignaprimaryinsurance"Sorry Iwas onmute!"Status forproviderapplicationreceivinga warmtransferHow tobill forTelehealthAppealscall Transferclaims callto CignaWest"Claimwasdenied"Hear a dogbarking inthebackgroundiView formedicalrecordsCallerdrinking/chewingover the phoneFeeScheduleBenefitsfor alllevel ofcaredoes thishave aCOBRAplanQuestionaboutsinglecaseVerifyingEAPclaimsMisdirectedmember Memberwho sharesthe same b-day as youReceivingthe wrongcheckThirdpartyrepricingCallThe callerforgets toend thecallMake anEAPauthorizationHear ababy cryover thephoneTelehealth,wavingcopayment?Is Cignaprimaryinsurance"Sorry Iwas onmute!"

Vritual BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Status for provider application
  2. receiving a warm transfer
  3. How to bill for Telehealth
  4. Appeals call
  5. Transfer claims call to Cigna West
  6. "Claim was denied"
  7. Hear a dog barking in the background
  8. iView for medical records
  9. Caller drinking/chewing over the phone
  10. Fee Schedule
  11. Benefits for all level of care
  12. does this have a COBRA plan
  13. Question about single case
  14. Verifying EAP claims
  15. Misdirected member
  16. Member who shares the same b-day as you
  17. Receiving the wrong check
  18. Third party repricing Call
  19. The caller forgets to end the call
  20. Make an EAP authorization
  21. Hear a baby cry over the phone
  22. Telehealth, waving copayment?
  23. Is Cigna primary insurance
  24. "Sorry I was on mute!"