Transferclaims callto CignaWestHear a dogbarking inthebackground"Claimwasdenied"Receivingthe wrongcheckStatus forproviderapplicationAppealscall Hear ababy cryover thephoneTelehealth,wavingcopayment?Is Cignaprimaryinsurancereceivinga warmtransferThe callerforgets toend thecallThirdpartyrepricingCallFeeScheduleBenefitsfor alllevel ofcareiView formedicalrecordsHow tobill forTelehealthCallerdrinking/chewingover the phoneVerifyingEAPclaims"Sorry Iwas onmute!"Memberwho sharesthe same b-day as youMisdirectedmember Make anEAPauthorizationQuestionaboutsinglecasedoes thishave aCOBRAplanTransferclaims callto CignaWestHear a dogbarking inthebackground"Claimwasdenied"Receivingthe wrongcheckStatus forproviderapplicationAppealscall Hear ababy cryover thephoneTelehealth,wavingcopayment?Is Cignaprimaryinsurancereceivinga warmtransferThe callerforgets toend thecallThirdpartyrepricingCallFeeScheduleBenefitsfor alllevel ofcareiView formedicalrecordsHow tobill forTelehealthCallerdrinking/chewingover the phoneVerifyingEAPclaims"Sorry Iwas onmute!"Memberwho sharesthe same b-day as youMisdirectedmember Make anEAPauthorizationQuestionaboutsinglecasedoes thishave aCOBRAplan

Vritual BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer claims call to Cigna West
  2. Hear a dog barking in the background
  3. "Claim was denied"
  4. Receiving the wrong check
  5. Status for provider application
  6. Appeals call
  7. Hear a baby cry over the phone
  8. Telehealth, waving copayment?
  9. Is Cigna primary insurance
  10. receiving a warm transfer
  11. The caller forgets to end the call
  12. Third party repricing Call
  13. Fee Schedule
  14. Benefits for all level of care
  15. iView for medical records
  16. How to bill for Telehealth
  17. Caller drinking/chewing over the phone
  18. Verifying EAP claims
  19. "Sorry I was on mute!"
  20. Member who shares the same b-day as you
  21. Misdirected member
  22. Make an EAP authorization
  23. Question about single case
  24. does this have a COBRA plan