Make anEAPauthorizationStatus forproviderapplicationTransferclaims callto CignaWest"Claimwasdenied"does thishave aCOBRAplanReceivingthe wrongcheckHow tobill forTelehealthBenefitsfor alllevel ofcareMisdirectedmember Hear ababy cryover thephoneThirdpartyrepricingCallCallerdrinking/chewingover the phoneFeeScheduleQuestionaboutsinglecase"Sorry Iwas onmute!"receivinga warmtransferThe callerforgets toend thecallIs CignaprimaryinsuranceiView formedicalrecordsHear a dogbarking inthebackgroundVerifyingEAPclaimsTelehealth,wavingcopayment?Memberwho sharesthe same b-day as youAppealscall Make anEAPauthorizationStatus forproviderapplicationTransferclaims callto CignaWest"Claimwasdenied"does thishave aCOBRAplanReceivingthe wrongcheckHow tobill forTelehealthBenefitsfor alllevel ofcareMisdirectedmember Hear ababy cryover thephoneThirdpartyrepricingCallCallerdrinking/chewingover the phoneFeeScheduleQuestionaboutsinglecase"Sorry Iwas onmute!"receivinga warmtransferThe callerforgets toend thecallIs CignaprimaryinsuranceiView formedicalrecordsHear a dogbarking inthebackgroundVerifyingEAPclaimsTelehealth,wavingcopayment?Memberwho sharesthe same b-day as youAppealscall 

Vritual BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make an EAP authorization
  2. Status for provider application
  3. Transfer claims call to Cigna West
  4. "Claim was denied"
  5. does this have a COBRA plan
  6. Receiving the wrong check
  7. How to bill for Telehealth
  8. Benefits for all level of care
  9. Misdirected member
  10. Hear a baby cry over the phone
  11. Third party repricing Call
  12. Caller drinking/chewing over the phone
  13. Fee Schedule
  14. Question about single case
  15. "Sorry I was on mute!"
  16. receiving a warm transfer
  17. The caller forgets to end the call
  18. Is Cigna primary insurance
  19. iView for medical records
  20. Hear a dog barking in the background
  21. Verifying EAP claims
  22. Telehealth, waving copayment?
  23. Member who shares the same b-day as you
  24. Appeals call