Restateon 5 callsin a rowMA Saleover$2,000.00Offer adiscount ona damageditemGM Saleover$500.00100% SoftSkills and100%Process QARestateon 10calls in arowAdvise ofthe surveyon 20 callsin a rowMake atargetedsales offerMA Saleover$1,000.00GM SaleOver$100.00Make anemotionalconnection100%ProcessQAFind asubstituteitem for acallerProvidepositiveempathySeek FloorSupport vs.SupervisorSuportRaiseyour NPSby 5%One fullday of100%NPSAdvise ofthe surveyon 10 callsin a rowRestatethatincludesempathyProvidenegativeempathyRaiseyour NPSby 10%100%Soft SkillsQATwo fulldays of100%NPSObtain aprojectscopeRestateon 5 callsin a rowMA Saleover$2,000.00Offer adiscount ona damageditemGM Saleover$500.00100% SoftSkills and100%Process QARestateon 10calls in arowAdvise ofthe surveyon 20 callsin a rowMake atargetedsales offerMA Saleover$1,000.00GM SaleOver$100.00Make anemotionalconnection100%ProcessQAFind asubstituteitem for acallerProvidepositiveempathySeek FloorSupport vs.SupervisorSuportRaiseyour NPSby 5%One fullday of100%NPSAdvise ofthe surveyon 10 callsin a rowRestatethatincludesempathyProvidenegativeempathyRaiseyour NPSby 10%100%Soft SkillsQATwo fulldays of100%NPSObtain aprojectscope

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Restate on 5 calls in a row
  2. MA Sale over $2,000.00
  3. Offer a discount on a damaged item
  4. GM Sale over $500.00
  5. 100% Soft Skills and 100% Process QA
  6. Restate on 10 calls in a row
  7. Advise of the survey on 20 calls in a row
  8. Make a targeted sales offer
  9. MA Sale over $1,000.00
  10. GM Sale Over $100.00
  11. Make an emotional connection
  12. 100% Process QA
  13. Find a substitute item for a caller
  14. Provide positive empathy
  15. Seek Floor Support vs. Supervisor Suport
  16. Raise your NPS by 5%
  17. One full day of 100% NPS
  18. Advise of the survey on 10 calls in a row
  19. Restate that includes empathy
  20. Provide negative empathy
  21. Raise your NPS by 10%
  22. 100% Soft Skills QA
  23. Two full days of 100% NPS
  24. Obtain a project scope