Seek FloorSupport vs.SupervisorSuportTwo fulldays of100%NPSFind asubstituteitem for acallerRaiseyour NPSby 5%100%Soft SkillsQAObtain aprojectscopeGM SaleOver$100.00Restateon 5 callsin a rowAdvise ofthe surveyon 10 callsin a rowMA Saleover$2,000.00Raiseyour NPSby 10%RestatethatincludesempathyMake atargetedsales offerProvidepositiveempathyProvidenegativeempathy100% SoftSkills and100%Process QAOne fullday of100%NPSMA Saleover$1,000.00GM Saleover$500.00Advise ofthe surveyon 20 callsin a rowOffer adiscount ona damageditem100%ProcessQARestateon 10calls in arowMake anemotionalconnectionSeek FloorSupport vs.SupervisorSuportTwo fulldays of100%NPSFind asubstituteitem for acallerRaiseyour NPSby 5%100%Soft SkillsQAObtain aprojectscopeGM SaleOver$100.00Restateon 5 callsin a rowAdvise ofthe surveyon 10 callsin a rowMA Saleover$2,000.00Raiseyour NPSby 10%RestatethatincludesempathyMake atargetedsales offerProvidepositiveempathyProvidenegativeempathy100% SoftSkills and100%Process QAOne fullday of100%NPSMA Saleover$1,000.00GM Saleover$500.00Advise ofthe surveyon 20 callsin a rowOffer adiscount ona damageditem100%ProcessQARestateon 10calls in arowMake anemotionalconnection

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Seek Floor Support vs. Supervisor Suport
  2. Two full days of 100% NPS
  3. Find a substitute item for a caller
  4. Raise your NPS by 5%
  5. 100% Soft Skills QA
  6. Obtain a project scope
  7. GM Sale Over $100.00
  8. Restate on 5 calls in a row
  9. Advise of the survey on 10 calls in a row
  10. MA Sale over $2,000.00
  11. Raise your NPS by 10%
  12. Restate that includes empathy
  13. Make a targeted sales offer
  14. Provide positive empathy
  15. Provide negative empathy
  16. 100% Soft Skills and 100% Process QA
  17. One full day of 100% NPS
  18. MA Sale over $1,000.00
  19. GM Sale over $500.00
  20. Advise of the survey on 20 calls in a row
  21. Offer a discount on a damaged item
  22. 100% Process QA
  23. Restate on 10 calls in a row
  24. Make an emotional connection