Restate on 5 calls in a row MA Sale over $1,000.00 100% Process QA Raise your NPS by 10% Offer a discount on a damaged item Restate on 10 calls in a row 100% Soft Skills and 100% Process QA MA Sale over $2,000.00 Provide positive empathy One full day of 100% NPS 100% Soft Skills QA Advise of the survey on 20 calls in a row Restate that includes empathy Seek Floor Support vs. Supervisor Suport Find a substitute item for a caller Raise your NPS by 5% Two full days of 100% NPS Obtain a project scope GM Sale Over $100.00 Make an emotional connection Make a targeted sales offer Provide negative empathy Advise of the survey on 10 calls in a row GM Sale over $500.00 Restate on 5 calls in a row MA Sale over $1,000.00 100% Process QA Raise your NPS by 10% Offer a discount on a damaged item Restate on 10 calls in a row 100% Soft Skills and 100% Process QA MA Sale over $2,000.00 Provide positive empathy One full day of 100% NPS 100% Soft Skills QA Advise of the survey on 20 calls in a row Restate that includes empathy Seek Floor Support vs. Supervisor Suport Find a substitute item for a caller Raise your NPS by 5% Two full days of 100% NPS Obtain a project scope GM Sale Over $100.00 Make an emotional connection Make a targeted sales offer Provide negative empathy Advise of the survey on 10 calls in a row GM Sale over $500.00
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Restate on 5 calls in a row
MA Sale over $1,000.00
100% Process QA
Raise your NPS by 10%
Offer a discount on a damaged item
Restate on 10 calls in a row
100% Soft Skills and 100% Process QA
MA Sale over $2,000.00
Provide positive empathy
One full day of 100% NPS
100% Soft Skills QA
Advise of the survey on 20 calls in a row
Restate that includes empathy
Seek Floor Support vs. Supervisor Suport
Find a substitute item for a caller
Raise your NPS by 5%
Two full days of 100% NPS
Obtain a project scope
GM Sale Over $100.00
Make an emotional connection
Make a targeted sales offer
Provide negative empathy
Advise of the survey on 10 calls in a row
GM Sale over $500.00