Restateon 5 callsin a rowMA Saleover$1,000.00100%ProcessQARaiseyour NPSby 10%Offer adiscount ona damageditemRestateon 10calls in arow100% SoftSkills and100%Process QAMA Saleover$2,000.00ProvidepositiveempathyOne fullday of100%NPS100%Soft SkillsQAAdvise ofthe surveyon 20 callsin a rowRestatethatincludesempathySeek FloorSupport vs.SupervisorSuportFind asubstituteitem for acallerRaiseyour NPSby 5%Two fulldays of100%NPSObtain aprojectscopeGM SaleOver$100.00Make anemotionalconnectionMake atargetedsales offerProvidenegativeempathyAdvise ofthe surveyon 10 callsin a rowGM Saleover$500.00Restateon 5 callsin a rowMA Saleover$1,000.00100%ProcessQARaiseyour NPSby 10%Offer adiscount ona damageditemRestateon 10calls in arow100% SoftSkills and100%Process QAMA Saleover$2,000.00ProvidepositiveempathyOne fullday of100%NPS100%Soft SkillsQAAdvise ofthe surveyon 20 callsin a rowRestatethatincludesempathySeek FloorSupport vs.SupervisorSuportFind asubstituteitem for acallerRaiseyour NPSby 5%Two fulldays of100%NPSObtain aprojectscopeGM SaleOver$100.00Make anemotionalconnectionMake atargetedsales offerProvidenegativeempathyAdvise ofthe surveyon 10 callsin a rowGM Saleover$500.00

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate on 5 calls in a row
  2. MA Sale over $1,000.00
  3. 100% Process QA
  4. Raise your NPS by 10%
  5. Offer a discount on a damaged item
  6. Restate on 10 calls in a row
  7. 100% Soft Skills and 100% Process QA
  8. MA Sale over $2,000.00
  9. Provide positive empathy
  10. One full day of 100% NPS
  11. 100% Soft Skills QA
  12. Advise of the survey on 20 calls in a row
  13. Restate that includes empathy
  14. Seek Floor Support vs. Supervisor Suport
  15. Find a substitute item for a caller
  16. Raise your NPS by 5%
  17. Two full days of 100% NPS
  18. Obtain a project scope
  19. GM Sale Over $100.00
  20. Make an emotional connection
  21. Make a targeted sales offer
  22. Provide negative empathy
  23. Advise of the survey on 10 calls in a row
  24. GM Sale over $500.00