Raiseyour NPSby 10%Make anemotionalconnectionTwo fulldays of100%NPSGM SaleOver$100.00Obtain aprojectscope100%ProcessQAOne fullday of100%NPSProvidenegativeempathyRestatethatincludesempathy100%Soft SkillsQAMake atargetedsales offerMA Saleover$2,000.00Find asubstituteitem for acallerRestateon 10calls in arowRestateon 5 callsin a rowProvidepositiveempathySeek FloorSupport vs.SupervisorSuportAdvise ofthe surveyon 20 callsin a rowRaiseyour NPSby 5%100% SoftSkills and100%Process QAOffer adiscount ona damageditemAdvise ofthe surveyon 10 callsin a rowGM Saleover$500.00MA Saleover$1,000.00Raiseyour NPSby 10%Make anemotionalconnectionTwo fulldays of100%NPSGM SaleOver$100.00Obtain aprojectscope100%ProcessQAOne fullday of100%NPSProvidenegativeempathyRestatethatincludesempathy100%Soft SkillsQAMake atargetedsales offerMA Saleover$2,000.00Find asubstituteitem for acallerRestateon 10calls in arowRestateon 5 callsin a rowProvidepositiveempathySeek FloorSupport vs.SupervisorSuportAdvise ofthe surveyon 20 callsin a rowRaiseyour NPSby 5%100% SoftSkills and100%Process QAOffer adiscount ona damageditemAdvise ofthe surveyon 10 callsin a rowGM Saleover$500.00MA Saleover$1,000.00

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise your NPS by 10%
  2. Make an emotional connection
  3. Two full days of 100% NPS
  4. GM Sale Over $100.00
  5. Obtain a project scope
  6. 100% Process QA
  7. One full day of 100% NPS
  8. Provide negative empathy
  9. Restate that includes empathy
  10. 100% Soft Skills QA
  11. Make a targeted sales offer
  12. MA Sale over $2,000.00
  13. Find a substitute item for a caller
  14. Restate on 10 calls in a row
  15. Restate on 5 calls in a row
  16. Provide positive empathy
  17. Seek Floor Support vs. Supervisor Suport
  18. Advise of the survey on 20 calls in a row
  19. Raise your NPS by 5%
  20. 100% Soft Skills and 100% Process QA
  21. Offer a discount on a damaged item
  22. Advise of the survey on 10 calls in a row
  23. GM Sale over $500.00
  24. MA Sale over $1,000.00