RestatethatincludesempathyMA Saleover$2,000.00Two fulldays of100%NPSObtain aprojectscopeProvidepositiveempathySeek FloorSupport vs.SupervisorSuportAdvise ofthe surveyon 10 callsin a row100%ProcessQAGM Saleover$500.00MA Saleover$1,000.00100%Soft SkillsQA100% SoftSkills and100%Process QARaiseyour NPSby 10%One fullday of100%NPSOffer adiscount ona damageditemRestateon 5 callsin a rowGM SaleOver$100.00Find asubstituteitem for acallerMake atargetedsales offerMake anemotionalconnectionRaiseyour NPSby 5%ProvidenegativeempathyRestateon 10calls in arowAdvise ofthe surveyon 20 callsin a rowRestatethatincludesempathyMA Saleover$2,000.00Two fulldays of100%NPSObtain aprojectscopeProvidepositiveempathySeek FloorSupport vs.SupervisorSuportAdvise ofthe surveyon 10 callsin a row100%ProcessQAGM Saleover$500.00MA Saleover$1,000.00100%Soft SkillsQA100% SoftSkills and100%Process QARaiseyour NPSby 10%One fullday of100%NPSOffer adiscount ona damageditemRestateon 5 callsin a rowGM SaleOver$100.00Find asubstituteitem for acallerMake atargetedsales offerMake anemotionalconnectionRaiseyour NPSby 5%ProvidenegativeempathyRestateon 10calls in arowAdvise ofthe surveyon 20 callsin a row

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate that includes empathy
  2. MA Sale over $2,000.00
  3. Two full days of 100% NPS
  4. Obtain a project scope
  5. Provide positive empathy
  6. Seek Floor Support vs. Supervisor Suport
  7. Advise of the survey on 10 calls in a row
  8. 100% Process QA
  9. GM Sale over $500.00
  10. MA Sale over $1,000.00
  11. 100% Soft Skills QA
  12. 100% Soft Skills and 100% Process QA
  13. Raise your NPS by 10%
  14. One full day of 100% NPS
  15. Offer a discount on a damaged item
  16. Restate on 5 calls in a row
  17. GM Sale Over $100.00
  18. Find a substitute item for a caller
  19. Make a targeted sales offer
  20. Make an emotional connection
  21. Raise your NPS by 5%
  22. Provide negative empathy
  23. Restate on 10 calls in a row
  24. Advise of the survey on 20 calls in a row