One fullday of100%NPSProvidepositiveempathy100%Soft SkillsQAAdvise ofthe surveyon 20 callsin a row100% SoftSkills and100%Process QASeek FloorSupport vs.SupervisorSuport100%ProcessQAGM SaleOver$100.00Raiseyour NPSby 10%Raiseyour NPSby 5%Offer adiscount ona damageditemAdvise ofthe surveyon 10 callsin a rowFind asubstituteitem for acallerRestateon 5 callsin a rowProvidenegativeempathyMA Saleover$1,000.00Make anemotionalconnectionMake atargetedsales offerGM Saleover$500.00Two fulldays of100%NPSRestatethatincludesempathyRestateon 10calls in arowMA Saleover$2,000.00Obtain aprojectscopeOne fullday of100%NPSProvidepositiveempathy100%Soft SkillsQAAdvise ofthe surveyon 20 callsin a row100% SoftSkills and100%Process QASeek FloorSupport vs.SupervisorSuport100%ProcessQAGM SaleOver$100.00Raiseyour NPSby 10%Raiseyour NPSby 5%Offer adiscount ona damageditemAdvise ofthe surveyon 10 callsin a rowFind asubstituteitem for acallerRestateon 5 callsin a rowProvidenegativeempathyMA Saleover$1,000.00Make anemotionalconnectionMake atargetedsales offerGM Saleover$500.00Two fulldays of100%NPSRestatethatincludesempathyRestateon 10calls in arowMA Saleover$2,000.00Obtain aprojectscope

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One full day of 100% NPS
  2. Provide positive empathy
  3. 100% Soft Skills QA
  4. Advise of the survey on 20 calls in a row
  5. 100% Soft Skills and 100% Process QA
  6. Seek Floor Support vs. Supervisor Suport
  7. 100% Process QA
  8. GM Sale Over $100.00
  9. Raise your NPS by 10%
  10. Raise your NPS by 5%
  11. Offer a discount on a damaged item
  12. Advise of the survey on 10 calls in a row
  13. Find a substitute item for a caller
  14. Restate on 5 calls in a row
  15. Provide negative empathy
  16. MA Sale over $1,000.00
  17. Make an emotional connection
  18. Make a targeted sales offer
  19. GM Sale over $500.00
  20. Two full days of 100% NPS
  21. Restate that includes empathy
  22. Restate on 10 calls in a row
  23. MA Sale over $2,000.00
  24. Obtain a project scope