GM SaleOver$100.00Make anemotionalconnectionMA Saleover$2,000.00Raiseyour NPSby 10%Seek FloorSupport vs.SupervisorSuportMake atargetedsales offerMA Saleover$1,000.00ProvidepositiveempathyObtain aprojectscopeGM Saleover$500.00Offer adiscount ona damageditem100%ProcessQAAdvise ofthe surveyon 10 callsin a rowTwo fulldays of100%NPSRestateon 10calls in arow100%Soft SkillsQAOne fullday of100%NPSAdvise ofthe surveyon 20 callsin a row100% SoftSkills and100%Process QAFind asubstituteitem for acallerRestatethatincludesempathyRaiseyour NPSby 5%ProvidenegativeempathyRestateon 5 callsin a rowGM SaleOver$100.00Make anemotionalconnectionMA Saleover$2,000.00Raiseyour NPSby 10%Seek FloorSupport vs.SupervisorSuportMake atargetedsales offerMA Saleover$1,000.00ProvidepositiveempathyObtain aprojectscopeGM Saleover$500.00Offer adiscount ona damageditem100%ProcessQAAdvise ofthe surveyon 10 callsin a rowTwo fulldays of100%NPSRestateon 10calls in arow100%Soft SkillsQAOne fullday of100%NPSAdvise ofthe surveyon 20 callsin a row100% SoftSkills and100%Process QAFind asubstituteitem for acallerRestatethatincludesempathyRaiseyour NPSby 5%ProvidenegativeempathyRestateon 5 callsin a row

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GM Sale Over $100.00
  2. Make an emotional connection
  3. MA Sale over $2,000.00
  4. Raise your NPS by 10%
  5. Seek Floor Support vs. Supervisor Suport
  6. Make a targeted sales offer
  7. MA Sale over $1,000.00
  8. Provide positive empathy
  9. Obtain a project scope
  10. GM Sale over $500.00
  11. Offer a discount on a damaged item
  12. 100% Process QA
  13. Advise of the survey on 10 calls in a row
  14. Two full days of 100% NPS
  15. Restate on 10 calls in a row
  16. 100% Soft Skills QA
  17. One full day of 100% NPS
  18. Advise of the survey on 20 calls in a row
  19. 100% Soft Skills and 100% Process QA
  20. Find a substitute item for a caller
  21. Restate that includes empathy
  22. Raise your NPS by 5%
  23. Provide negative empathy
  24. Restate on 5 calls in a row