Make anemotionalconnection100%Soft SkillsQAGM Saleover$500.00Raiseyour NPSby 5%100%ProcessQARestateon 10calls in arowGM SaleOver$100.00ProvidepositiveempathyAdvise ofthe surveyon 20 callsin a rowProvidenegativeempathyTwo fulldays of100%NPSFind asubstituteitem for acallerAdvise ofthe surveyon 10 callsin a rowOne fullday of100%NPSRaiseyour NPSby 10%Offer adiscount ona damageditemRestatethatincludesempathyMA Saleover$2,000.00Obtain aprojectscope100% SoftSkills and100%Process QARestateon 5 callsin a rowSeek FloorSupport vs.SupervisorSuportMake atargetedsales offerMA Saleover$1,000.00Make anemotionalconnection100%Soft SkillsQAGM Saleover$500.00Raiseyour NPSby 5%100%ProcessQARestateon 10calls in arowGM SaleOver$100.00ProvidepositiveempathyAdvise ofthe surveyon 20 callsin a rowProvidenegativeempathyTwo fulldays of100%NPSFind asubstituteitem for acallerAdvise ofthe surveyon 10 callsin a rowOne fullday of100%NPSRaiseyour NPSby 10%Offer adiscount ona damageditemRestatethatincludesempathyMA Saleover$2,000.00Obtain aprojectscope100% SoftSkills and100%Process QARestateon 5 callsin a rowSeek FloorSupport vs.SupervisorSuportMake atargetedsales offerMA Saleover$1,000.00

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make an emotional connection
  2. 100% Soft Skills QA
  3. GM Sale over $500.00
  4. Raise your NPS by 5%
  5. 100% Process QA
  6. Restate on 10 calls in a row
  7. GM Sale Over $100.00
  8. Provide positive empathy
  9. Advise of the survey on 20 calls in a row
  10. Provide negative empathy
  11. Two full days of 100% NPS
  12. Find a substitute item for a caller
  13. Advise of the survey on 10 calls in a row
  14. One full day of 100% NPS
  15. Raise your NPS by 10%
  16. Offer a discount on a damaged item
  17. Restate that includes empathy
  18. MA Sale over $2,000.00
  19. Obtain a project scope
  20. 100% Soft Skills and 100% Process QA
  21. Restate on 5 calls in a row
  22. Seek Floor Support vs. Supervisor Suport
  23. Make a targeted sales offer
  24. MA Sale over $1,000.00