Raise your NPS by 10% Make an emotional connection Two full days of 100% NPS GM Sale Over $100.00 Obtain a project scope 100% Process QA One full day of 100% NPS Provide negative empathy Restate that includes empathy 100% Soft Skills QA Make a targeted sales offer MA Sale over $2,000.00 Find a substitute item for a caller Restate on 10 calls in a row Restate on 5 calls in a row Provide positive empathy Seek Floor Support vs. Supervisor Suport Advise of the survey on 20 calls in a row Raise your NPS by 5% 100% Soft Skills and 100% Process QA Offer a discount on a damaged item Advise of the survey on 10 calls in a row GM Sale over $500.00 MA Sale over $1,000.00 Raise your NPS by 10% Make an emotional connection Two full days of 100% NPS GM Sale Over $100.00 Obtain a project scope 100% Process QA One full day of 100% NPS Provide negative empathy Restate that includes empathy 100% Soft Skills QA Make a targeted sales offer MA Sale over $2,000.00 Find a substitute item for a caller Restate on 10 calls in a row Restate on 5 calls in a row Provide positive empathy Seek Floor Support vs. Supervisor Suport Advise of the survey on 20 calls in a row Raise your NPS by 5% 100% Soft Skills and 100% Process QA Offer a discount on a damaged item Advise of the survey on 10 calls in a row GM Sale over $500.00 MA Sale over $1,000.00
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Raise your NPS by 10%
Make an emotional connection
Two full days of 100% NPS
GM Sale Over $100.00
Obtain a project scope
100% Process QA
One full day of 100% NPS
Provide negative empathy
Restate that includes empathy
100% Soft Skills QA
Make a targeted sales offer
MA Sale over $2,000.00
Find a substitute item for a caller
Restate on 10 calls in a row
Restate on 5 calls in a row
Provide positive empathy
Seek Floor Support vs. Supervisor Suport
Advise of the survey on 20 calls in a row
Raise your NPS by 5%
100% Soft Skills and 100% Process QA
Offer a discount on a damaged item
Advise of the survey on 10 calls in a row
GM Sale over $500.00
MA Sale over $1,000.00