Raiseyour NPSby 5%GM SaleOver$100.00Providepositiveempathy100%ProcessQAMake anemotionalconnectionRestateon 10calls in arowAdvise ofthe surveyon 20 callsin a rowFind asubstituteitem for acallerRaiseyour NPSby 10%Providenegativeempathy100%Soft SkillsQATwo fulldays of100%NPSMA Saleover$2,000.00Seek FloorSupport vs.SupervisorSuportMA Saleover$1,000.00Offer adiscount ona damageditemRestatethatincludesempathyOne fullday of100%NPSGM Saleover$500.00100% SoftSkills and100%Process QARestateon 5 callsin a rowAdvise ofthe surveyon 10 callsin a rowMake atargetedsales offerObtain aprojectscopeRaiseyour NPSby 5%GM SaleOver$100.00Providepositiveempathy100%ProcessQAMake anemotionalconnectionRestateon 10calls in arowAdvise ofthe surveyon 20 callsin a rowFind asubstituteitem for acallerRaiseyour NPSby 10%Providenegativeempathy100%Soft SkillsQATwo fulldays of100%NPSMA Saleover$2,000.00Seek FloorSupport vs.SupervisorSuportMA Saleover$1,000.00Offer adiscount ona damageditemRestatethatincludesempathyOne fullday of100%NPSGM Saleover$500.00100% SoftSkills and100%Process QARestateon 5 callsin a rowAdvise ofthe surveyon 10 callsin a rowMake atargetedsales offerObtain aprojectscope

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise your NPS by 5%
  2. GM Sale Over $100.00
  3. Provide positive empathy
  4. 100% Process QA
  5. Make an emotional connection
  6. Restate on 10 calls in a row
  7. Advise of the survey on 20 calls in a row
  8. Find a substitute item for a caller
  9. Raise your NPS by 10%
  10. Provide negative empathy
  11. 100% Soft Skills QA
  12. Two full days of 100% NPS
  13. MA Sale over $2,000.00
  14. Seek Floor Support vs. Supervisor Suport
  15. MA Sale over $1,000.00
  16. Offer a discount on a damaged item
  17. Restate that includes empathy
  18. One full day of 100% NPS
  19. GM Sale over $500.00
  20. 100% Soft Skills and 100% Process QA
  21. Restate on 5 calls in a row
  22. Advise of the survey on 10 calls in a row
  23. Make a targeted sales offer
  24. Obtain a project scope