One fullday of100%NPSTargetedsales offerCall time:___________100%ProcessQA100%Soft SkillsQADiscount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________ProvideempathyCall time:__________Raiseyour NPSby 10%GM Saleover $400.00Order:__________Make anemotionalconnectionCall time:____________Find asubstituteitemCall time:___________MA sale over$2,000.00Order:__________Seek floorsupport vs.SupervisorsuportTwo fulldays of100%NPSSurveyscripting 20calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%GM sale Over$800.00Order:___________Restate withempathyCall Time:__________100% SoftSkills and100%Process QASurveyscripting 10calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________One fullday of100%NPSTargetedsales offerCall time:___________100%ProcessQA100%Soft SkillsQADiscount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________ProvideempathyCall time:__________Raiseyour NPSby 10%GM Saleover $400.00Order:__________Make anemotionalconnectionCall time:____________Find asubstituteitemCall time:___________MA sale over$2,000.00Order:__________Seek floorsupport vs.SupervisorsuportTwo fulldays of100%NPSSurveyscripting 20calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%GM sale Over$800.00Order:___________Restate withempathyCall Time:__________100% SoftSkills and100%Process QASurveyscripting 10calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One full day of 100% NPS
  2. Targeted sales offer Call time: ___________
  3. 100% Process QA
  4. 100% Soft Skills QA
  5. Discount on a damaged reorder Order: _____________
  6. Obtain a project scope Call time: ___________
  7. Restate on 10 calls in a row Time frame: ___________
  8. Provide empathy Call time: __________
  9. Raise your NPS by 10%
  10. GM Sale over $400.00 Order: __________
  11. Make an emotional connection Call time: ____________
  12. Find a substitute item Call time: ___________
  13. MA sale over $2,000.00 Order: __________
  14. Seek floor support vs. Supervisor suport
  15. Two full days of 100% NPS
  16. Survey scripting 20 calls in a row Time frame: ____________
  17. MA Sale over $3,000.00 Order: ___________
  18. Provide positive empathy Call time: _____________
  19. Raise your NPS by 5%
  20. GM sale Over $800.00 Order: ___________
  21. Restate with empathy Call Time: __________
  22. 100% Soft Skills and 100% Process QA
  23. Survey scripting 10 calls in a row Time frame: ____________
  24. Restate on 5 calls in a row Time frame: ___________