Raiseyour NPSby 10%Restate on 10calls in a rowTime frame:___________100%Soft SkillsQATwo fulldays of100%NPSDiscount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Surveyscripting 10calls in a rowTime frame:____________GM Saleover $400.00Order:__________ProvideempathyCall time:__________Provide positiveempathyCall time:_____________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QASurveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________Find asubstituteitemCall time:___________MA Sale over$3,000.00Order:___________Restate withempathyCall Time:__________Raiseyour NPSby 5%GM sale Over$800.00Order:___________One fullday of100%NPS100%ProcessQAMA sale over$2,000.00Order:__________Targetedsales offerCall time:___________Make anemotionalconnectionCall time:____________Raiseyour NPSby 10%Restate on 10calls in a rowTime frame:___________100%Soft SkillsQATwo fulldays of100%NPSDiscount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Surveyscripting 10calls in a rowTime frame:____________GM Saleover $400.00Order:__________ProvideempathyCall time:__________Provide positiveempathyCall time:_____________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QASurveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________Find asubstituteitemCall time:___________MA Sale over$3,000.00Order:___________Restate withempathyCall Time:__________Raiseyour NPSby 5%GM sale Over$800.00Order:___________One fullday of100%NPS100%ProcessQAMA sale over$2,000.00Order:__________Targetedsales offerCall time:___________Make anemotionalconnectionCall time:____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise your NPS by 10%
  2. Restate on 10 calls in a row Time frame: ___________
  3. 100% Soft Skills QA
  4. Two full days of 100% NPS
  5. Discount on a damaged reorder Order: _____________
  6. Obtain a project scope Call time: ___________
  7. Survey scripting 10 calls in a row Time frame: ____________
  8. GM Sale over $400.00 Order: __________
  9. Provide empathy Call time: __________
  10. Provide positive empathy Call time: _____________
  11. Seek floor support vs. Supervisor suport
  12. 100% Soft Skills and 100% Process QA
  13. Survey scripting 20 calls in a row Time frame: ____________
  14. Restate on 5 calls in a row Time frame: ___________
  15. Find a substitute item Call time: ___________
  16. MA Sale over $3,000.00 Order: ___________
  17. Restate with empathy Call Time: __________
  18. Raise your NPS by 5%
  19. GM sale Over $800.00 Order: ___________
  20. One full day of 100% NPS
  21. 100% Process QA
  22. MA sale over $2,000.00 Order: __________
  23. Targeted sales offer Call time: ___________
  24. Make an emotional connection Call time: ____________