(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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100% Process QA
Obtain a project scope
Call time:
___________
Raise your NPS by 5%
100% Soft Skills QA
GM Sale over $400.00
Order:
__________
Restate with empathy
Call Time:
__________
Find a substitute item
Call time:
___________
Raise your NPS by 10%
Make an emotional connection
Call time:
____________
Restate on 5 calls in a row
Time frame:
___________
One full day of 100% NPS
Provide positive empathy
Call time:
_____________
MA sale over $2,000.00
Order:
__________
Discount on a damaged reorder
Order:
_____________
GM sale Over $800.00
Order:
___________
Survey scripting 20 calls in a row
Time frame:
____________
Provide empathy
Call time:
__________
Targeted sales offer
Call time:
___________
Seek floor support vs. Supervisor suport
100% Soft Skills and 100% Process QA
Restate on 10 calls in a row
Time frame:
___________
Two full days of 100% NPS
Survey scripting 10 calls in a row
Time frame:
____________
