(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provide empathy
Call time:
__________
100% Soft Skills QA
Seek floor support vs. Supervisor suport
Survey scripting 20 calls in a row
Time frame:
____________
Restate on 10 calls in a row
Time frame:
___________
Obtain a project scope
Call time:
___________
100% Process QA
Targeted sales offer
Call time:
___________
Provide positive empathy
Call time:
_____________
Restate on 5 calls in a row
Time frame:
___________
MA sale over $2,000.00
Order:
__________
Restate with empathy
Call Time:
__________
100% Soft Skills and 100% Process QA
GM sale Over $800.00
Order:
___________
Raise your NPS by 10%
Two full days of 100% NPS
Raise your NPS by 5%
Survey scripting 10 calls in a row
Time frame:
____________
Make an emotional connection
Call time:
____________
Find a substitute item
Call time:
___________
One full day of 100% NPS
Discount on a damaged reorder
Order:
_____________
