Restate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________GM sale Over$800.00Order:___________Surveyscripting 20calls in a rowTime frame:____________100%Soft SkillsQARestate on 10calls in a rowTime frame:___________Raiseyour NPSby 10%Targetedsales offerCall time:___________MA Sale over$3,000.00Order:___________ProvideempathyCall time:__________Provide positiveempathyCall time:_____________Two fulldays of100%NPSMake anemotionalconnectionCall time:____________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%Find asubstituteitemCall time:___________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QA100%ProcessQAGM Saleover $400.00Order:__________One fullday of100%NPSRestate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________GM sale Over$800.00Order:___________Surveyscripting 20calls in a rowTime frame:____________100%Soft SkillsQARestate on 10calls in a rowTime frame:___________Raiseyour NPSby 10%Targetedsales offerCall time:___________MA Sale over$3,000.00Order:___________ProvideempathyCall time:__________Provide positiveempathyCall time:_____________Two fulldays of100%NPSMake anemotionalconnectionCall time:____________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%Find asubstituteitemCall time:___________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QA100%ProcessQAGM Saleover $400.00Order:__________One fullday of100%NPS

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate with empathy Call Time: __________
  2. Survey scripting 10 calls in a row Time frame: ____________
  3. Seek floor support vs. Supervisor suport
  4. MA sale over $2,000.00 Order: __________
  5. Obtain a project scope Call time: ___________
  6. GM sale Over $800.00 Order: ___________
  7. Survey scripting 20 calls in a row Time frame: ____________
  8. 100% Soft Skills QA
  9. Restate on 10 calls in a row Time frame: ___________
  10. Raise your NPS by 10%
  11. Targeted sales offer Call time: ___________
  12. MA Sale over $3,000.00 Order: ___________
  13. Provide empathy Call time: __________
  14. Provide positive empathy Call time: _____________
  15. Two full days of 100% NPS
  16. Make an emotional connection Call time: ____________
  17. Restate on 5 calls in a row Time frame: ___________
  18. Raise your NPS by 5%
  19. Find a substitute item Call time: ___________
  20. Discount on a damaged reorder Order: _____________
  21. 100% Soft Skills and 100% Process QA
  22. 100% Process QA
  23. GM Sale over $400.00 Order: __________
  24. One full day of 100% NPS