(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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MA sale over $2,000.00
Order:
__________
100% Process QA
100% Soft Skills QA
Restate on 5 calls in a row
Time frame:
___________
Provide empathy
Call time:
__________
GM Sale over $400.00
Order:
__________
Provide positive empathy
Call time:
_____________
Targeted sales offer
Call time:
___________
Find a substitute item
Call time:
___________
Two full days of 100% NPS
Obtain a project scope
Call time:
___________
Survey scripting 10 calls in a row
Time frame:
____________
Survey scripting 20 calls in a row
Time frame:
____________
MA Sale over $3,000.00
Order:
___________
Restate on 10 calls in a row
Time frame:
___________
Raise your NPS by 5%
Make an emotional connection
Call time:
____________
GM sale Over $800.00
Order:
___________
Restate with empathy
Call Time:
__________
Raise your NPS by 10%
100% Soft Skills and 100% Process QA
One full day of 100% NPS
Seek floor support vs. Supervisor suport
Discount on a damaged reorder
Order:
_____________
