(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Seek floor support vs. Supervisor suport
Raise your NPS by 5%
One full day of 100% NPS
100% Process QA
Survey scripting 10 calls in a row
Time frame:
____________
Raise your NPS by 10%
100% Soft Skills and 100% Process QA
Obtain a project scope
Call time:
___________
Provide positive empathy
Call time:
_____________
Restate on 5 calls in a row
Time frame:
___________
MA Sale over $3,000.00
Order:
___________
MA sale over $2,000.00
Order:
__________
GM Sale over $400.00
Order:
__________
Find a substitute item
Call time:
___________
100% Soft Skills QA
Make an emotional connection
Call time:
____________
Restate with empathy
Call Time:
__________
Targeted sales offer
Call time:
___________
Discount on a damaged reorder
Order:
_____________
Survey scripting 20 calls in a row
Time frame:
____________
GM sale Over $800.00
Order:
___________
Restate on 10 calls in a row
Time frame:
___________
