Targetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 10calls in a rowTime frame:____________Provide positiveempathyCall time:_____________Find asubstituteitemCall time:___________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%Obtain aproject scopeCall time:___________100%Soft SkillsQADiscount on adamagedreorderOrder:_____________One fullday of100%NPSRestate withempathyCall Time:__________GM sale Over$800.00Order:___________Raiseyour NPSby 10%Surveyscripting 20calls in a rowTime frame:____________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QAMake anemotionalconnectionCall time:____________100%ProcessQAMA Sale over$3,000.00Order:___________Two fulldays of100%NPSProvideempathyCall time:__________MA sale over$2,000.00Order:__________GM Saleover $400.00Order:__________Targetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 10calls in a rowTime frame:____________Provide positiveempathyCall time:_____________Find asubstituteitemCall time:___________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%Obtain aproject scopeCall time:___________100%Soft SkillsQADiscount on adamagedreorderOrder:_____________One fullday of100%NPSRestate withempathyCall Time:__________GM sale Over$800.00Order:___________Raiseyour NPSby 10%Surveyscripting 20calls in a rowTime frame:____________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QAMake anemotionalconnectionCall time:____________100%ProcessQAMA Sale over$3,000.00Order:___________Two fulldays of100%NPSProvideempathyCall time:__________MA sale over$2,000.00Order:__________GM Saleover $400.00Order:__________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Targeted sales offer Call time: ___________
  2. Restate on 10 calls in a row Time frame: ___________
  3. Survey scripting 10 calls in a row Time frame: ____________
  4. Provide positive empathy Call time: _____________
  5. Find a substitute item Call time: ___________
  6. Restate on 5 calls in a row Time frame: ___________
  7. Raise your NPS by 5%
  8. Obtain a project scope Call time: ___________
  9. 100% Soft Skills QA
  10. Discount on a damaged reorder Order: _____________
  11. One full day of 100% NPS
  12. Restate with empathy Call Time: __________
  13. GM sale Over $800.00 Order: ___________
  14. Raise your NPS by 10%
  15. Survey scripting 20 calls in a row Time frame: ____________
  16. Seek floor support vs. Supervisor suport
  17. 100% Soft Skills and 100% Process QA
  18. Make an emotional connection Call time: ____________
  19. 100% Process QA
  20. MA Sale over $3,000.00 Order: ___________
  21. Two full days of 100% NPS
  22. Provide empathy Call time: __________
  23. MA sale over $2,000.00 Order: __________
  24. GM Sale over $400.00 Order: __________