MA Sale over$3,000.00Order:___________ProvideempathyCall time:__________Two fulldays of100%NPSRestate withempathyCall Time:__________100%Soft SkillsQARaiseyour NPSby 5%Seek floorsupport vs.SupervisorsuportProvide positiveempathyCall time:_____________Find asubstituteitemCall time:___________Raiseyour NPSby 10%Obtain aproject scopeCall time:___________Discount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________GM Saleover $400.00Order:__________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________One fullday of100%NPSGM sale Over$800.00Order:___________Make anemotionalconnectionCall time:____________100%ProcessQAMA Sale over$3,000.00Order:___________ProvideempathyCall time:__________Two fulldays of100%NPSRestate withempathyCall Time:__________100%Soft SkillsQARaiseyour NPSby 5%Seek floorsupport vs.SupervisorsuportProvide positiveempathyCall time:_____________Find asubstituteitemCall time:___________Raiseyour NPSby 10%Obtain aproject scopeCall time:___________Discount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________GM Saleover $400.00Order:__________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________One fullday of100%NPSGM sale Over$800.00Order:___________Make anemotionalconnectionCall time:____________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MA Sale over $3,000.00 Order: ___________
  2. Provide empathy Call time: __________
  3. Two full days of 100% NPS
  4. Restate with empathy Call Time: __________
  5. 100% Soft Skills QA
  6. Raise your NPS by 5%
  7. Seek floor support vs. Supervisor suport
  8. Provide positive empathy Call time: _____________
  9. Find a substitute item Call time: ___________
  10. Raise your NPS by 10%
  11. Obtain a project scope Call time: ___________
  12. Discount on a damaged reorder Order: _____________
  13. Survey scripting 10 calls in a row Time frame: ____________
  14. 100% Soft Skills and 100% Process QA
  15. Restate on 5 calls in a row Time frame: ___________
  16. Targeted sales offer Call time: ___________
  17. Restate on 10 calls in a row Time frame: ___________
  18. GM Sale over $400.00 Order: __________
  19. Survey scripting 20 calls in a row Time frame: ____________
  20. MA sale over $2,000.00 Order: __________
  21. One full day of 100% NPS
  22. GM sale Over $800.00 Order: ___________
  23. Make an emotional connection Call time: ____________
  24. 100% Process QA