Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 10calls in a rowTime frame:____________Two fulldays of100%NPS100%ProcessQAGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Restate withempathyCall Time:__________MA sale over$2,000.00Order:__________Make anemotionalconnectionCall time:____________GM sale Over$800.00Order:___________100% SoftSkills and100%Process QAMA Sale over$3,000.00Order:___________Raiseyour NPSby 5%Find asubstituteitemCall time:___________Obtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSRaiseyour NPSby 10%100%Soft SkillsQASurveyscripting 20calls in a rowTime frame:____________ProvideempathyCall time:__________Targetedsales offerCall time:___________Provide positiveempathyCall time:_____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 10calls in a rowTime frame:____________Two fulldays of100%NPS100%ProcessQAGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Restate withempathyCall Time:__________MA sale over$2,000.00Order:__________Make anemotionalconnectionCall time:____________GM sale Over$800.00Order:___________100% SoftSkills and100%Process QAMA Sale over$3,000.00Order:___________Raiseyour NPSby 5%Find asubstituteitemCall time:___________Obtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSRaiseyour NPSby 10%100%Soft SkillsQASurveyscripting 20calls in a rowTime frame:____________ProvideempathyCall time:__________Targetedsales offerCall time:___________Provide positiveempathyCall time:_____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate on 5 calls in a row Time frame: ___________
  2. Restate on 10 calls in a row Time frame: ___________
  3. Survey scripting 10 calls in a row Time frame: ____________
  4. Two full days of 100% NPS
  5. 100% Process QA
  6. GM Sale over $400.00 Order: __________
  7. Discount on a damaged reorder Order: _____________
  8. Restate with empathy Call Time: __________
  9. MA sale over $2,000.00 Order: __________
  10. Make an emotional connection Call time: ____________
  11. GM sale Over $800.00 Order: ___________
  12. 100% Soft Skills and 100% Process QA
  13. MA Sale over $3,000.00 Order: ___________
  14. Raise your NPS by 5%
  15. Find a substitute item Call time: ___________
  16. Obtain a project scope Call time: ___________
  17. Seek floor support vs. Supervisor suport
  18. One full day of 100% NPS
  19. Raise your NPS by 10%
  20. 100% Soft Skills QA
  21. Survey scripting 20 calls in a row Time frame: ____________
  22. Provide empathy Call time: __________
  23. Targeted sales offer Call time: ___________
  24. Provide positive empathy Call time: _____________