Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSMA Sale over$3,000.00Order:___________Obtain aproject scopeCall time:___________GM sale Over$800.00Order:___________Restate withempathyCall Time:__________Two fulldays of100%NPS100%Soft SkillsQAFind asubstituteitemCall time:___________Discount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Raiseyour NPSby 5%Surveyscripting 20calls in a rowTime frame:____________Make anemotionalconnectionCall time:____________ProvideempathyCall time:__________100%ProcessQAProvide positiveempathyCall time:_____________Targetedsales offerCall time:___________Surveyscripting 10calls in a rowTime frame:____________100% SoftSkills and100%Process QARaiseyour NPSby 10%MA sale over$2,000.00Order:__________GM Saleover $400.00Order:__________Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSMA Sale over$3,000.00Order:___________Obtain aproject scopeCall time:___________GM sale Over$800.00Order:___________Restate withempathyCall Time:__________Two fulldays of100%NPS100%Soft SkillsQAFind asubstituteitemCall time:___________Discount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Raiseyour NPSby 5%Surveyscripting 20calls in a rowTime frame:____________Make anemotionalconnectionCall time:____________ProvideempathyCall time:__________100%ProcessQAProvide positiveempathyCall time:_____________Targetedsales offerCall time:___________Surveyscripting 10calls in a rowTime frame:____________100% SoftSkills and100%Process QARaiseyour NPSby 10%MA sale over$2,000.00Order:__________GM Saleover $400.00Order:__________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Seek floor support vs. Supervisor suport
  2. One full day of 100% NPS
  3. MA Sale over $3,000.00 Order: ___________
  4. Obtain a project scope Call time: ___________
  5. GM sale Over $800.00 Order: ___________
  6. Restate with empathy Call Time: __________
  7. Two full days of 100% NPS
  8. 100% Soft Skills QA
  9. Find a substitute item Call time: ___________
  10. Discount on a damaged reorder Order: _____________
  11. Restate on 5 calls in a row Time frame: ___________
  12. Restate on 10 calls in a row Time frame: ___________
  13. Raise your NPS by 5%
  14. Survey scripting 20 calls in a row Time frame: ____________
  15. Make an emotional connection Call time: ____________
  16. Provide empathy Call time: __________
  17. 100% Process QA
  18. Provide positive empathy Call time: _____________
  19. Targeted sales offer Call time: ___________
  20. Survey scripting 10 calls in a row Time frame: ____________
  21. 100% Soft Skills and 100% Process QA
  22. Raise your NPS by 10%
  23. MA sale over $2,000.00 Order: __________
  24. GM Sale over $400.00 Order: __________