Raiseyour NPSby 5%Obtain aproject scopeCall time:___________Discount on adamagedreorderOrder:_____________Make anemotionalconnectionCall time:____________GM Saleover $400.00Order:__________Provide positiveempathyCall time:_____________Two fulldays of100%NPSMA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________Targetedsales offerCall time:___________Seek floorsupport vs.Supervisorsuport100%ProcessQAMA Sale over$3,000.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________Surveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________Find asubstituteitemCall time:___________Restate on 10calls in a rowTime frame:___________ProvideempathyCall time:__________Raiseyour NPSby 10%100%Soft SkillsQARaiseyour NPSby 5%Obtain aproject scopeCall time:___________Discount on adamagedreorderOrder:_____________Make anemotionalconnectionCall time:____________GM Saleover $400.00Order:__________Provide positiveempathyCall time:_____________Two fulldays of100%NPSMA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________Targetedsales offerCall time:___________Seek floorsupport vs.Supervisorsuport100%ProcessQAMA Sale over$3,000.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________Surveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________Find asubstituteitemCall time:___________Restate on 10calls in a rowTime frame:___________ProvideempathyCall time:__________Raiseyour NPSby 10%100%Soft SkillsQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise your NPS by 5%
  2. Obtain a project scope Call time: ___________
  3. Discount on a damaged reorder Order: _____________
  4. Make an emotional connection Call time: ____________
  5. GM Sale over $400.00 Order: __________
  6. Provide positive empathy Call time: _____________
  7. Two full days of 100% NPS
  8. MA sale over $2,000.00 Order: __________
  9. GM sale Over $800.00 Order: ___________
  10. Targeted sales offer Call time: ___________
  11. Seek floor support vs. Supervisor suport
  12. 100% Process QA
  13. MA Sale over $3,000.00 Order: ___________
  14. Survey scripting 10 calls in a row Time frame: ____________
  15. Restate with empathy Call Time: __________
  16. Survey scripting 20 calls in a row Time frame: ____________
  17. 100% Soft Skills and 100% Process QA
  18. One full day of 100% NPS
  19. Restate on 5 calls in a row Time frame: ___________
  20. Find a substitute item Call time: ___________
  21. Restate on 10 calls in a row Time frame: ___________
  22. Provide empathy Call time: __________
  23. Raise your NPS by 10%
  24. 100% Soft Skills QA