(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Raise your NPS by 10%
Restate on 10 calls in a row
Time frame:
___________
100% Soft Skills QA
Two full days of 100% NPS
Discount on a damaged reorder
Order:
_____________
Obtain a project scope
Call time:
___________
Survey scripting 10 calls in a row
Time frame:
____________
GM Sale over $400.00
Order:
__________
Provide empathy
Call time:
__________
Provide positive empathy
Call time:
_____________
Seek floor support vs. Supervisor suport
100% Soft Skills and 100% Process QA
Survey scripting 20 calls in a row
Time frame:
____________
Restate on 5 calls in a row
Time frame:
___________
Find a substitute item
Call time:
___________
MA Sale over $3,000.00
Order:
___________
Restate with empathy
Call Time:
__________
Raise your NPS by 5%
GM sale Over $800.00
Order:
___________
One full day of 100% NPS
100% Process QA
MA sale over $2,000.00
Order:
__________
Targeted sales offer
Call time:
___________
Make an emotional connection
Call time:
____________