ProvideempathyCall time:__________Make anemotionalconnectionCall time:____________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Surveyscripting 20calls in a rowTime frame:____________Two fulldays of100%NPSRaiseyour NPSby 5%GM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Targetedsales offerCall time:___________Seek floorsupport vs.SupervisorsuportGM sale Over$800.00Order:___________Restate on 5calls in a rowTime frame:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 10%MA sale over$2,000.00Order:__________100%Soft SkillsQA100% SoftSkills and100%Process QAFind asubstituteitemCall time:___________One fullday of100%NPSSurveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________100%ProcessQAProvideempathyCall time:__________Make anemotionalconnectionCall time:____________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Surveyscripting 20calls in a rowTime frame:____________Two fulldays of100%NPSRaiseyour NPSby 5%GM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Targetedsales offerCall time:___________Seek floorsupport vs.SupervisorsuportGM sale Over$800.00Order:___________Restate on 5calls in a rowTime frame:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 10%MA sale over$2,000.00Order:__________100%Soft SkillsQA100% SoftSkills and100%Process QAFind asubstituteitemCall time:___________One fullday of100%NPSSurveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide empathy Call time: __________
  2. Make an emotional connection Call time: ____________
  3. Obtain a project scope Call time: ___________
  4. Restate on 10 calls in a row Time frame: ___________
  5. MA Sale over $3,000.00 Order: ___________
  6. Survey scripting 20 calls in a row Time frame: ____________
  7. Two full days of 100% NPS
  8. Raise your NPS by 5%
  9. GM Sale over $400.00 Order: __________
  10. Discount on a damaged reorder Order: _____________
  11. Targeted sales offer Call time: ___________
  12. Seek floor support vs. Supervisor suport
  13. GM sale Over $800.00 Order: ___________
  14. Restate on 5 calls in a row Time frame: ___________
  15. Provide positive empathy Call time: _____________
  16. Raise your NPS by 10%
  17. MA sale over $2,000.00 Order: __________
  18. 100% Soft Skills QA
  19. 100% Soft Skills and 100% Process QA
  20. Find a substitute item Call time: ___________
  21. One full day of 100% NPS
  22. Survey scripting 10 calls in a row Time frame: ____________
  23. Restate with empathy Call Time: __________
  24. 100% Process QA