Targetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________Find asubstituteitemCall time:___________Raiseyour NPSby 5%One fullday of100%NPSObtain aproject scopeCall time:___________100%Soft SkillsQADiscount on adamagedreorderOrder:_____________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Surveyscripting 20calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________GM Saleover $400.00Order:__________Restate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 10%Make anemotionalconnectionCall time:____________Provide positiveempathyCall time:_____________Restate on 5calls in a rowTime frame:___________100%ProcessQAProvideempathyCall time:__________Seek floorsupport vs.SupervisorsuportTwo fulldays of100%NPS100% SoftSkills and100%Process QATargetedsales offerCall time:___________Restate on 10calls in a rowTime frame:___________Find asubstituteitemCall time:___________Raiseyour NPSby 5%One fullday of100%NPSObtain aproject scopeCall time:___________100%Soft SkillsQADiscount on adamagedreorderOrder:_____________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Surveyscripting 20calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________GM Saleover $400.00Order:__________Restate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 10%Make anemotionalconnectionCall time:____________Provide positiveempathyCall time:_____________Restate on 5calls in a rowTime frame:___________100%ProcessQAProvideempathyCall time:__________Seek floorsupport vs.SupervisorsuportTwo fulldays of100%NPS100% SoftSkills and100%Process QA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Targeted sales offer Call time: ___________
  2. Restate on 10 calls in a row Time frame: ___________
  3. Find a substitute item Call time: ___________
  4. Raise your NPS by 5%
  5. One full day of 100% NPS
  6. Obtain a project scope Call time: ___________
  7. 100% Soft Skills QA
  8. Discount on a damaged reorder Order: _____________
  9. GM sale Over $800.00 Order: ___________
  10. MA sale over $2,000.00 Order: __________
  11. Survey scripting 20 calls in a row Time frame: ____________
  12. MA Sale over $3,000.00 Order: ___________
  13. GM Sale over $400.00 Order: __________
  14. Restate with empathy Call Time: __________
  15. Survey scripting 10 calls in a row Time frame: ____________
  16. Raise your NPS by 10%
  17. Make an emotional connection Call time: ____________
  18. Provide positive empathy Call time: _____________
  19. Restate on 5 calls in a row Time frame: ___________
  20. 100% Process QA
  21. Provide empathy Call time: __________
  22. Seek floor support vs. Supervisor suport
  23. Two full days of 100% NPS
  24. 100% Soft Skills and 100% Process QA