Targetedsales offerCall time:___________MA sale over$2,000.00Order:__________Surveyscripting 10calls in a rowTime frame:____________Obtain aproject scopeCall time:___________Provide positiveempathyCall time:_____________Restate withempathyCall Time:__________100%ProcessQARestate on 10calls in a rowTime frame:___________Two fulldays of100%NPSDiscount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________One fullday of100%NPSMA Sale over$3,000.00Order:___________100% SoftSkills and100%Process QARaiseyour NPSby 10%Make anemotionalconnectionCall time:____________Raiseyour NPSby 5%Find asubstituteitemCall time:___________GM Saleover $400.00Order:__________Surveyscripting 20calls in a rowTime frame:____________ProvideempathyCall time:__________GM sale Over$800.00Order:___________100%Soft SkillsQASeek floorsupport vs.SupervisorsuportTargetedsales offerCall time:___________MA sale over$2,000.00Order:__________Surveyscripting 10calls in a rowTime frame:____________Obtain aproject scopeCall time:___________Provide positiveempathyCall time:_____________Restate withempathyCall Time:__________100%ProcessQARestate on 10calls in a rowTime frame:___________Two fulldays of100%NPSDiscount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________One fullday of100%NPSMA Sale over$3,000.00Order:___________100% SoftSkills and100%Process QARaiseyour NPSby 10%Make anemotionalconnectionCall time:____________Raiseyour NPSby 5%Find asubstituteitemCall time:___________GM Saleover $400.00Order:__________Surveyscripting 20calls in a rowTime frame:____________ProvideempathyCall time:__________GM sale Over$800.00Order:___________100%Soft SkillsQASeek floorsupport vs.Supervisorsuport

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Targeted sales offer Call time: ___________
  2. MA sale over $2,000.00 Order: __________
  3. Survey scripting 10 calls in a row Time frame: ____________
  4. Obtain a project scope Call time: ___________
  5. Provide positive empathy Call time: _____________
  6. Restate with empathy Call Time: __________
  7. 100% Process QA
  8. Restate on 10 calls in a row Time frame: ___________
  9. Two full days of 100% NPS
  10. Discount on a damaged reorder Order: _____________
  11. Restate on 5 calls in a row Time frame: ___________
  12. One full day of 100% NPS
  13. MA Sale over $3,000.00 Order: ___________
  14. 100% Soft Skills and 100% Process QA
  15. Raise your NPS by 10%
  16. Make an emotional connection Call time: ____________
  17. Raise your NPS by 5%
  18. Find a substitute item Call time: ___________
  19. GM Sale over $400.00 Order: __________
  20. Survey scripting 20 calls in a row Time frame: ____________
  21. Provide empathy Call time: __________
  22. GM sale Over $800.00 Order: ___________
  23. 100% Soft Skills QA
  24. Seek floor support vs. Supervisor suport