MA Sale over$3,000.00Order:___________Raiseyour NPSby 10%Targetedsales offerCall time:___________Obtain aproject scopeCall time:___________100%Soft SkillsQAFind asubstituteitemCall time:___________Two fulldays of100%NPSMA sale over$2,000.00Order:__________Make anemotionalconnectionCall time:____________ProvideempathyCall time:__________GM sale Over$800.00Order:___________GM Saleover $400.00Order:__________One fullday of100%NPSRaiseyour NPSby 5%Seek floorsupport vs.SupervisorsuportRestate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________Surveyscripting 20calls in a rowTime frame:____________Surveyscripting 10calls in a rowTime frame:____________Restate on 10calls in a rowTime frame:___________Provide positiveempathyCall time:_____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________100%ProcessQAMA Sale over$3,000.00Order:___________Raiseyour NPSby 10%Targetedsales offerCall time:___________Obtain aproject scopeCall time:___________100%Soft SkillsQAFind asubstituteitemCall time:___________Two fulldays of100%NPSMA sale over$2,000.00Order:__________Make anemotionalconnectionCall time:____________ProvideempathyCall time:__________GM sale Over$800.00Order:___________GM Saleover $400.00Order:__________One fullday of100%NPSRaiseyour NPSby 5%Seek floorsupport vs.SupervisorsuportRestate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________Surveyscripting 20calls in a rowTime frame:____________Surveyscripting 10calls in a rowTime frame:____________Restate on 10calls in a rowTime frame:___________Provide positiveempathyCall time:_____________100% SoftSkills and100%Process QARestate on 5calls in a rowTime frame:___________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MA Sale over $3,000.00 Order: ___________
  2. Raise your NPS by 10%
  3. Targeted sales offer Call time: ___________
  4. Obtain a project scope Call time: ___________
  5. 100% Soft Skills QA
  6. Find a substitute item Call time: ___________
  7. Two full days of 100% NPS
  8. MA sale over $2,000.00 Order: __________
  9. Make an emotional connection Call time: ____________
  10. Provide empathy Call time: __________
  11. GM sale Over $800.00 Order: ___________
  12. GM Sale over $400.00 Order: __________
  13. One full day of 100% NPS
  14. Raise your NPS by 5%
  15. Seek floor support vs. Supervisor suport
  16. Restate with empathy Call Time: __________
  17. Discount on a damaged reorder Order: _____________
  18. Survey scripting 20 calls in a row Time frame: ____________
  19. Survey scripting 10 calls in a row Time frame: ____________
  20. Restate on 10 calls in a row Time frame: ___________
  21. Provide positive empathy Call time: _____________
  22. 100% Soft Skills and 100% Process QA
  23. Restate on 5 calls in a row Time frame: ___________
  24. 100% Process QA