Restate withempathyCall Time:__________MA Sale over$3,000.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSComment onbackgroundnoises Call time:____________Two fulldays of100%NPSRaiseyour NPSby 5%100%ProcessQARaiseyour NPSby 10%100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Provide positiveempathyCall time:_____________GM sale Over$800.00Order:___________Find asubstituteitemCall time:___________Restate on 5calls in a rowTime frame:___________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________Targetedsales offerCall time:___________ProvidesincereempathyCall time:__________100%Soft SkillsQARestate withempathyCall Time:__________MA Sale over$3,000.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________Seek floorsupport vs.SupervisorsuportOne fullday of100%NPSComment onbackgroundnoises Call time:____________Two fulldays of100%NPSRaiseyour NPSby 5%100%ProcessQARaiseyour NPSby 10%100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________Provide positiveempathyCall time:_____________GM sale Over$800.00Order:___________Find asubstituteitemCall time:___________Restate on 5calls in a rowTime frame:___________Obtain aproject scopeCall time:___________Restate on 10calls in a rowTime frame:___________Targetedsales offerCall time:___________ProvidesincereempathyCall time:__________100%Soft SkillsQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Restate with empathy Call Time: __________
  2. MA Sale over $3,000.00 Order: ___________
  3. Survey scripting 10 calls in a row Time frame: ____________
  4. Survey scripting 20 calls in a row Time frame: ____________
  5. MA sale over $2,000.00 Order: __________
  6. Seek floor support vs. Supervisor suport
  7. One full day of 100% NPS
  8. Comment on background noises Call time: ____________
  9. Two full days of 100% NPS
  10. Raise your NPS by 5%
  11. 100% Process QA
  12. Raise your NPS by 10%
  13. 100% Soft Skills and 100% Process QA
  14. GM Sale over $400.00 Order: __________
  15. Discount on a damaged reorder Order: _____________
  16. Provide positive empathy Call time: _____________
  17. GM sale Over $800.00 Order: ___________
  18. Find a substitute item Call time: ___________
  19. Restate on 5 calls in a row Time frame: ___________
  20. Obtain a project scope Call time: ___________
  21. Restate on 10 calls in a row Time frame: ___________
  22. Targeted sales offer Call time: ___________
  23. Provide sincere empathy Call time: __________
  24. 100% Soft Skills QA