100%Soft SkillsQAProvide positiveempathyCall time:_____________Discount on adamagedreorderOrder:_____________One fullday of100%NPSRaiseyour NPSby 10%Raiseyour NPSby 5%Restate withempathyCall Time:__________Obtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportRestate on 10calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Surveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________MA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________100%ProcessQASurveyscripting 10calls in a rowTime frame:____________Two fulldays of100%NPSTargetedsales offerCall time:___________100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Comment onbackgroundnoises Call time:____________Find asubstituteitemCall time:___________ProvidesincereempathyCall time:__________100%Soft SkillsQAProvide positiveempathyCall time:_____________Discount on adamagedreorderOrder:_____________One fullday of100%NPSRaiseyour NPSby 10%Raiseyour NPSby 5%Restate withempathyCall Time:__________Obtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportRestate on 10calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Surveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________MA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________100%ProcessQASurveyscripting 10calls in a rowTime frame:____________Two fulldays of100%NPSTargetedsales offerCall time:___________100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Comment onbackgroundnoises Call time:____________Find asubstituteitemCall time:___________ProvidesincereempathyCall time:__________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 100% Soft Skills QA
  2. Provide positive empathy Call time: _____________
  3. Discount on a damaged reorder Order: _____________
  4. One full day of 100% NPS
  5. Raise your NPS by 10%
  6. Raise your NPS by 5%
  7. Restate with empathy Call Time: __________
  8. Obtain a project scope Call time: ___________
  9. Seek floor support vs. Supervisor suport
  10. Restate on 10 calls in a row Time frame: ___________
  11. MA Sale over $3,000.00 Order: ___________
  12. Survey scripting 20 calls in a row Time frame: ____________
  13. Restate on 5 calls in a row Time frame: ___________
  14. MA sale over $2,000.00 Order: __________
  15. GM sale Over $800.00 Order: ___________
  16. 100% Process QA
  17. Survey scripting 10 calls in a row Time frame: ____________
  18. Two full days of 100% NPS
  19. Targeted sales offer Call time: ___________
  20. 100% Soft Skills and 100% Process QA
  21. GM Sale over $400.00 Order: __________
  22. Comment on background noises Call time: ____________
  23. Find a substitute item Call time: ___________
  24. Provide sincere empathy Call time: __________