GM Saleover $400.00Order:__________Surveyscripting 10calls in a rowTime frame:____________100%ProcessQARaiseyour NPSby 5%MA Sale over$3,000.00Order:___________Find asubstituteitemCall time:___________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________Comment onbackgroundnoises Call time:____________Restate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QAProvide positiveempathyCall time:_____________Two fulldays of100%NPSOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________ProvidesincereempathyCall time:__________Surveyscripting 20calls in a rowTime frame:____________Raiseyour NPSby 10%100%Soft SkillsQASeek floorsupport vs.SupervisorsuportRestate on 10calls in a rowTime frame:___________Targetedsales offerCall time:___________GM Saleover $400.00Order:__________Surveyscripting 10calls in a rowTime frame:____________100%ProcessQARaiseyour NPSby 5%MA Sale over$3,000.00Order:___________Find asubstituteitemCall time:___________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________Comment onbackgroundnoises Call time:____________Restate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QAProvide positiveempathyCall time:_____________Two fulldays of100%NPSOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________ProvidesincereempathyCall time:__________Surveyscripting 20calls in a rowTime frame:____________Raiseyour NPSby 10%100%Soft SkillsQASeek floorsupport vs.SupervisorsuportRestate on 10calls in a rowTime frame:___________Targetedsales offerCall time:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GM Sale over $400.00 Order: __________
  2. Survey scripting 10 calls in a row Time frame: ____________
  3. 100% Process QA
  4. Raise your NPS by 5%
  5. MA Sale over $3,000.00 Order: ___________
  6. Find a substitute item Call time: ___________
  7. GM sale Over $800.00 Order: ___________
  8. MA sale over $2,000.00 Order: __________
  9. Obtain a project scope Call time: ___________
  10. Comment on background noises Call time: ____________
  11. Restate with empathy Call Time: __________
  12. Discount on a damaged reorder Order: _____________
  13. 100% Soft Skills and 100% Process QA
  14. Provide positive empathy Call time: _____________
  15. Two full days of 100% NPS
  16. One full day of 100% NPS
  17. Restate on 5 calls in a row Time frame: ___________
  18. Provide sincere empathy Call time: __________
  19. Survey scripting 20 calls in a row Time frame: ____________
  20. Raise your NPS by 10%
  21. 100% Soft Skills QA
  22. Seek floor support vs. Supervisor suport
  23. Restate on 10 calls in a row Time frame: ___________
  24. Targeted sales offer Call time: ___________