Surveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________GM sale Over$800.00Order:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 10%Find asubstituteitemCall time:___________Provide positiveempathyCall time:_____________100%ProcessQAMA Sale over$3,000.00Order:___________ProvidesincereempathyCall time:__________Discount on adamagedreorderOrder:_____________Raiseyour NPSby 5%One fullday of100%NPSRestate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________GM Saleover $400.00Order:__________100%Soft SkillsQATwo fulldays of100%NPSMA sale over$2,000.00Order:__________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Obtain aproject scopeCall time:___________100% SoftSkills and100%Process QASurveyscripting 20calls in a rowTime frame:____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________GM sale Over$800.00Order:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 10%Find asubstituteitemCall time:___________Provide positiveempathyCall time:_____________100%ProcessQAMA Sale over$3,000.00Order:___________ProvidesincereempathyCall time:__________Discount on adamagedreorderOrder:_____________Raiseyour NPSby 5%One fullday of100%NPSRestate withempathyCall Time:__________Surveyscripting 10calls in a rowTime frame:____________GM Saleover $400.00Order:__________100%Soft SkillsQATwo fulldays of100%NPSMA sale over$2,000.00Order:__________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Obtain aproject scopeCall time:___________100% SoftSkills and100%Process QA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey scripting 20 calls in a row Time frame: ____________
  2. Restate on 5 calls in a row Time frame: ___________
  3. Restate on 10 calls in a row Time frame: ___________
  4. GM sale Over $800.00 Order: ___________
  5. Seek floor support vs. Supervisor suport
  6. Raise your NPS by 10%
  7. Find a substitute item Call time: ___________
  8. Provide positive empathy Call time: _____________
  9. 100% Process QA
  10. MA Sale over $3,000.00 Order: ___________
  11. Provide sincere empathy Call time: __________
  12. Discount on a damaged reorder Order: _____________
  13. Raise your NPS by 5%
  14. One full day of 100% NPS
  15. Restate with empathy Call Time: __________
  16. Survey scripting 10 calls in a row Time frame: ____________
  17. GM Sale over $400.00 Order: __________
  18. 100% Soft Skills QA
  19. Two full days of 100% NPS
  20. MA sale over $2,000.00 Order: __________
  21. Targeted sales offer Call time: ___________
  22. Comment on background noises Call time: ____________
  23. Obtain a project scope Call time: ___________
  24. 100% Soft Skills and 100% Process QA