GM Saleover $400.00Order:__________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________Surveyscripting 20calls in a rowTime frame:____________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Discount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Provide positiveempathyCall time:_____________Restate on 10calls in a rowTime frame:___________Two fulldays of100%NPSOne fullday of100%NPSGM sale Over$800.00Order:___________100% SoftSkills and100%Process QA100%Soft SkillsQA100%ProcessQAProvidesincereempathyCall time:__________Raiseyour NPSby 10%Restate on 5calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 5%MA sale over$2,000.00Order:__________Find asubstituteitemCall time:___________GM Saleover $400.00Order:__________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________Surveyscripting 20calls in a rowTime frame:____________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Discount on adamagedreorderOrder:_____________Obtain aproject scopeCall time:___________Provide positiveempathyCall time:_____________Restate on 10calls in a rowTime frame:___________Two fulldays of100%NPSOne fullday of100%NPSGM sale Over$800.00Order:___________100% SoftSkills and100%Process QA100%Soft SkillsQA100%ProcessQAProvidesincereempathyCall time:__________Raiseyour NPSby 10%Restate on 5calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 5%MA sale over$2,000.00Order:__________Find asubstituteitemCall time:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GM Sale over $400.00 Order: __________
  2. Survey scripting 10 calls in a row Time frame: ____________
  3. Restate with empathy Call Time: __________
  4. Survey scripting 20 calls in a row Time frame: ____________
  5. Targeted sales offer Call time: ___________
  6. Comment on background noises Call time: ____________
  7. Discount on a damaged reorder Order: _____________
  8. Obtain a project scope Call time: ___________
  9. Provide positive empathy Call time: _____________
  10. Restate on 10 calls in a row Time frame: ___________
  11. Two full days of 100% NPS
  12. One full day of 100% NPS
  13. GM sale Over $800.00 Order: ___________
  14. 100% Soft Skills and 100% Process QA
  15. 100% Soft Skills QA
  16. 100% Process QA
  17. Provide sincere empathy Call time: __________
  18. Raise your NPS by 10%
  19. Restate on 5 calls in a row Time frame: ___________
  20. MA Sale over $3,000.00 Order: ___________
  21. Seek floor support vs. Supervisor suport
  22. Raise your NPS by 5%
  23. MA sale over $2,000.00 Order: __________
  24. Find a substitute item Call time: ___________