Two fulldays of100%NPSProvide positiveempathyCall time:_____________One fullday of100%NPSSurveyscripting 10calls in a rowTime frame:____________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Restate on 10calls in a rowTime frame:___________Surveyscripting 20calls in a rowTime frame:____________Comment onbackgroundnoises Call time:____________Raiseyour NPSby 5%100%Soft SkillsQARestate withempathyCall Time:__________Find asubstituteitemCall time:___________MA Sale over$3,000.00Order:___________Raiseyour NPSby 10%GM Saleover $400.00Order:__________Seek floorsupport vs.SupervisorsuportProvidesincereempathyCall time:__________Discount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________100% SoftSkills and100%Process QA100%ProcessQAObtain aproject scopeCall time:___________Targetedsales offerCall time:___________Two fulldays of100%NPSProvide positiveempathyCall time:_____________One fullday of100%NPSSurveyscripting 10calls in a rowTime frame:____________GM sale Over$800.00Order:___________MA sale over$2,000.00Order:__________Restate on 10calls in a rowTime frame:___________Surveyscripting 20calls in a rowTime frame:____________Comment onbackgroundnoises Call time:____________Raiseyour NPSby 5%100%Soft SkillsQARestate withempathyCall Time:__________Find asubstituteitemCall time:___________MA Sale over$3,000.00Order:___________Raiseyour NPSby 10%GM Saleover $400.00Order:__________Seek floorsupport vs.SupervisorsuportProvidesincereempathyCall time:__________Discount on adamagedreorderOrder:_____________Restate on 5calls in a rowTime frame:___________100% SoftSkills and100%Process QA100%ProcessQAObtain aproject scopeCall time:___________Targetedsales offerCall time:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two full days of 100% NPS
  2. Provide positive empathy Call time: _____________
  3. One full day of 100% NPS
  4. Survey scripting 10 calls in a row Time frame: ____________
  5. GM sale Over $800.00 Order: ___________
  6. MA sale over $2,000.00 Order: __________
  7. Restate on 10 calls in a row Time frame: ___________
  8. Survey scripting 20 calls in a row Time frame: ____________
  9. Comment on background noises Call time: ____________
  10. Raise your NPS by 5%
  11. 100% Soft Skills QA
  12. Restate with empathy Call Time: __________
  13. Find a substitute item Call time: ___________
  14. MA Sale over $3,000.00 Order: ___________
  15. Raise your NPS by 10%
  16. GM Sale over $400.00 Order: __________
  17. Seek floor support vs. Supervisor suport
  18. Provide sincere empathy Call time: __________
  19. Discount on a damaged reorder Order: _____________
  20. Restate on 5 calls in a row Time frame: ___________
  21. 100% Soft Skills and 100% Process QA
  22. 100% Process QA
  23. Obtain a project scope Call time: ___________
  24. Targeted sales offer Call time: ___________