Restate on 10calls in a rowTime frame:___________Restate withempathyCall Time:__________GM sale Over$800.00Order:___________100%ProcessQA100%Soft SkillsQASurveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAObtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportProvidesincereempathyCall time:__________Restate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Find asubstituteitemCall time:___________Two fulldays of100%NPSGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________MA Sale over$3,000.00Order:___________MA sale over$2,000.00Order:__________One fullday of100%NPSComment onbackgroundnoises Call time:____________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 10%Provide positiveempathyCall time:_____________Raiseyour NPSby 5%Restate on 10calls in a rowTime frame:___________Restate withempathyCall Time:__________GM sale Over$800.00Order:___________100%ProcessQA100%Soft SkillsQASurveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAObtain aproject scopeCall time:___________Seek floorsupport vs.SupervisorsuportProvidesincereempathyCall time:__________Restate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Find asubstituteitemCall time:___________Two fulldays of100%NPSGM Saleover $400.00Order:__________Discount on adamagedreorderOrder:_____________MA Sale over$3,000.00Order:___________MA sale over$2,000.00Order:__________One fullday of100%NPSComment onbackgroundnoises Call time:____________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 10%Provide positiveempathyCall time:_____________Raiseyour NPSby 5%

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Restate on 10 calls in a row Time frame: ___________
  2. Restate with empathy Call Time: __________
  3. GM sale Over $800.00 Order: ___________
  4. 100% Process QA
  5. 100% Soft Skills QA
  6. Survey scripting 20 calls in a row Time frame: ____________
  7. 100% Soft Skills and 100% Process QA
  8. Obtain a project scope Call time: ___________
  9. Seek floor support vs. Supervisor suport
  10. Provide sincere empathy Call time: __________
  11. Restate on 5 calls in a row Time frame: ___________
  12. Targeted sales offer Call time: ___________
  13. Find a substitute item Call time: ___________
  14. Two full days of 100% NPS
  15. GM Sale over $400.00 Order: __________
  16. Discount on a damaged reorder Order: _____________
  17. MA Sale over $3,000.00 Order: ___________
  18. MA sale over $2,000.00 Order: __________
  19. One full day of 100% NPS
  20. Comment on background noises Call time: ____________
  21. Survey scripting 10 calls in a row Time frame: ____________
  22. Raise your NPS by 10%
  23. Provide positive empathy Call time: _____________
  24. Raise your NPS by 5%