Restate withempathyCall Time:__________Restate on 5calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Raiseyour NPSby 5%Restate on 10calls in a rowTime frame:___________Comment onbackgroundnoises Call time:____________Obtain aproject scopeCall time:___________Find asubstituteitemCall time:___________One fullday of100%NPSDiscount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________Targetedsales offerCall time:___________Surveyscripting 20calls in a rowTime frame:____________Provide positiveempathyCall time:_____________ProvidesincereempathyCall time:__________Raiseyour NPSby 10%100%ProcessQAGM Saleover $400.00Order:__________Two fulldays of100%NPSMA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________100% SoftSkills and100%Process QASeek floorsupport vs.Supervisorsuport100%Soft SkillsQARestate withempathyCall Time:__________Restate on 5calls in a rowTime frame:___________MA Sale over$3,000.00Order:___________Raiseyour NPSby 5%Restate on 10calls in a rowTime frame:___________Comment onbackgroundnoises Call time:____________Obtain aproject scopeCall time:___________Find asubstituteitemCall time:___________One fullday of100%NPSDiscount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________Targetedsales offerCall time:___________Surveyscripting 20calls in a rowTime frame:____________Provide positiveempathyCall time:_____________ProvidesincereempathyCall time:__________Raiseyour NPSby 10%100%ProcessQAGM Saleover $400.00Order:__________Two fulldays of100%NPSMA sale over$2,000.00Order:__________GM sale Over$800.00Order:___________100% SoftSkills and100%Process QASeek floorsupport vs.Supervisorsuport100%Soft SkillsQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate with empathy Call Time: __________
  2. Restate on 5 calls in a row Time frame: ___________
  3. MA Sale over $3,000.00 Order: ___________
  4. Raise your NPS by 5%
  5. Restate on 10 calls in a row Time frame: ___________
  6. Comment on background noises Call time: ____________
  7. Obtain a project scope Call time: ___________
  8. Find a substitute item Call time: ___________
  9. One full day of 100% NPS
  10. Discount on a damaged reorder Order: _____________
  11. Survey scripting 10 calls in a row Time frame: ____________
  12. Targeted sales offer Call time: ___________
  13. Survey scripting 20 calls in a row Time frame: ____________
  14. Provide positive empathy Call time: _____________
  15. Provide sincere empathy Call time: __________
  16. Raise your NPS by 10%
  17. 100% Process QA
  18. GM Sale over $400.00 Order: __________
  19. Two full days of 100% NPS
  20. MA sale over $2,000.00 Order: __________
  21. GM sale Over $800.00 Order: ___________
  22. 100% Soft Skills and 100% Process QA
  23. Seek floor support vs. Supervisor suport
  24. 100% Soft Skills QA