Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00Order:__________One fullday of100%NPSObtain aproject scopeCall time:___________Restate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Surveyscripting 20calls in a rowTime frame:____________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 5%Restate withempathyCall Time:__________MA Sale over$3,000.00Order:___________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Restate on 10calls in a rowTime frame:___________GM sale Over$800.00Order:___________Two fulldays of100%NPSProvidesincereempathyCall time:__________Find asubstituteitemCall time:___________Raiseyour NPSby 10%100%Soft SkillsQA100%ProcessQAProvide positiveempathyCall time:_____________Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00Order:__________One fullday of100%NPSObtain aproject scopeCall time:___________Restate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Comment onbackgroundnoises Call time:____________Surveyscripting 20calls in a rowTime frame:____________Surveyscripting 10calls in a rowTime frame:____________Raiseyour NPSby 5%Restate withempathyCall Time:__________MA Sale over$3,000.00Order:___________Discount on adamagedreorderOrder:_____________100% SoftSkills and100%Process QAGM Saleover $400.00Order:__________Restate on 10calls in a rowTime frame:___________GM sale Over$800.00Order:___________Two fulldays of100%NPSProvidesincereempathyCall time:__________Find asubstituteitemCall time:___________Raiseyour NPSby 10%100%Soft SkillsQA100%ProcessQAProvide positiveempathyCall time:_____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Seek floor support vs. Supervisor suport
  2. MA sale over $2,000.00 Order: __________
  3. One full day of 100% NPS
  4. Obtain a project scope Call time: ___________
  5. Restate on 5 calls in a row Time frame: ___________
  6. Targeted sales offer Call time: ___________
  7. Comment on background noises Call time: ____________
  8. Survey scripting 20 calls in a row Time frame: ____________
  9. Survey scripting 10 calls in a row Time frame: ____________
  10. Raise your NPS by 5%
  11. Restate with empathy Call Time: __________
  12. MA Sale over $3,000.00 Order: ___________
  13. Discount on a damaged reorder Order: _____________
  14. 100% Soft Skills and 100% Process QA
  15. GM Sale over $400.00 Order: __________
  16. Restate on 10 calls in a row Time frame: ___________
  17. GM sale Over $800.00 Order: ___________
  18. Two full days of 100% NPS
  19. Provide sincere empathy Call time: __________
  20. Find a substitute item Call time: ___________
  21. Raise your NPS by 10%
  22. 100% Soft Skills QA
  23. 100% Process QA
  24. Provide positive empathy Call time: _____________