Comment onbackgroundnoises Call time:____________Restate on 5calls in a rowTime frame:___________One fullday of100%NPSMA Sale over$3,000.00Order:___________Discount on adamagedreorderOrder:_____________MA sale over$2,000.00Order:__________Restate on 10calls in a rowTime frame:___________Raiseyour NPSby 10%Provide positiveempathyCall time:_____________Surveyscripting 20calls in a rowTime frame:____________100%ProcessQAProvidesincereempathyCall time:__________Targetedsales offerCall time:___________Two fulldays of100%NPSObtain aproject scopeCall time:___________Surveyscripting 10calls in a rowTime frame:____________Find asubstituteitemCall time:___________GM Saleover $400.00Order:__________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QARestate withempathyCall Time:__________100%Soft SkillsQAGM sale Over$800.00Order:___________Raiseyour NPSby 5%Comment onbackgroundnoises Call time:____________Restate on 5calls in a rowTime frame:___________One fullday of100%NPSMA Sale over$3,000.00Order:___________Discount on adamagedreorderOrder:_____________MA sale over$2,000.00Order:__________Restate on 10calls in a rowTime frame:___________Raiseyour NPSby 10%Provide positiveempathyCall time:_____________Surveyscripting 20calls in a rowTime frame:____________100%ProcessQAProvidesincereempathyCall time:__________Targetedsales offerCall time:___________Two fulldays of100%NPSObtain aproject scopeCall time:___________Surveyscripting 10calls in a rowTime frame:____________Find asubstituteitemCall time:___________GM Saleover $400.00Order:__________Seek floorsupport vs.Supervisorsuport100% SoftSkills and100%Process QARestate withempathyCall Time:__________100%Soft SkillsQAGM sale Over$800.00Order:___________Raiseyour NPSby 5%

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Comment on background noises Call time: ____________
  2. Restate on 5 calls in a row Time frame: ___________
  3. One full day of 100% NPS
  4. MA Sale over $3,000.00 Order: ___________
  5. Discount on a damaged reorder Order: _____________
  6. MA sale over $2,000.00 Order: __________
  7. Restate on 10 calls in a row Time frame: ___________
  8. Raise your NPS by 10%
  9. Provide positive empathy Call time: _____________
  10. Survey scripting 20 calls in a row Time frame: ____________
  11. 100% Process QA
  12. Provide sincere empathy Call time: __________
  13. Targeted sales offer Call time: ___________
  14. Two full days of 100% NPS
  15. Obtain a project scope Call time: ___________
  16. Survey scripting 10 calls in a row Time frame: ____________
  17. Find a substitute item Call time: ___________
  18. GM Sale over $400.00 Order: __________
  19. Seek floor support vs. Supervisor suport
  20. 100% Soft Skills and 100% Process QA
  21. Restate with empathy Call Time: __________
  22. 100% Soft Skills QA
  23. GM sale Over $800.00 Order: ___________
  24. Raise your NPS by 5%