Surveyscripting 10calls in a rowTime frame:____________Surveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAComment onbackgroundnoises Call time:____________GM sale Over$800.00Order:___________Two fulldays of100%NPSFind asubstituteitemCall time:___________Raiseyour NPSby 5%Raiseyour NPSby 10%Obtain aproject scopeCall time:___________MA sale over$2,000.00Order:__________ProvidesincereempathyCall time:__________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________100%ProcessQASeek floorsupport vs.SupervisorsuportRestate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________Restate on 10calls in a rowTime frame:___________GM Saleover $400.00Order:__________One fullday of100%NPSProvide positiveempathyCall time:_____________MA Sale over$3,000.00Order:___________Targetedsales offerCall time:___________Surveyscripting 10calls in a rowTime frame:____________Surveyscripting 20calls in a rowTime frame:____________100% SoftSkills and100%Process QAComment onbackgroundnoises Call time:____________GM sale Over$800.00Order:___________Two fulldays of100%NPSFind asubstituteitemCall time:___________Raiseyour NPSby 5%Raiseyour NPSby 10%Obtain aproject scopeCall time:___________MA sale over$2,000.00Order:__________ProvidesincereempathyCall time:__________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________100%ProcessQASeek floorsupport vs.SupervisorsuportRestate withempathyCall Time:__________Discount on adamagedreorderOrder:_____________Restate on 10calls in a rowTime frame:___________GM Saleover $400.00Order:__________One fullday of100%NPSProvide positiveempathyCall time:_____________MA Sale over$3,000.00Order:___________Targetedsales offerCall time:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Survey scripting 10 calls in a row Time frame: ____________
  2. Survey scripting 20 calls in a row Time frame: ____________
  3. 100% Soft Skills and 100% Process QA
  4. Comment on background noises Call time: ____________
  5. GM sale Over $800.00 Order: ___________
  6. Two full days of 100% NPS
  7. Find a substitute item Call time: ___________
  8. Raise your NPS by 5%
  9. Raise your NPS by 10%
  10. Obtain a project scope Call time: ___________
  11. MA sale over $2,000.00 Order: __________
  12. Provide sincere empathy Call time: __________
  13. 100% Soft Skills QA
  14. Restate on 5 calls in a row Time frame: ___________
  15. 100% Process QA
  16. Seek floor support vs. Supervisor suport
  17. Restate with empathy Call Time: __________
  18. Discount on a damaged reorder Order: _____________
  19. Restate on 10 calls in a row Time frame: ___________
  20. GM Sale over $400.00 Order: __________
  21. One full day of 100% NPS
  22. Provide positive empathy Call time: _____________
  23. MA Sale over $3,000.00 Order: ___________
  24. Targeted sales offer Call time: ___________