Find asubstituteitemCall time:___________ProvidesincereempathyCall time:__________100%ProcessQADiscount on adamagedreorderOrder:_____________100%Soft SkillsQAMA Sale over$3,000.00Order:___________Obtain aproject scopeCall time:___________Targetedsales offerCall time:___________Surveyscripting 10calls in a rowTime frame:____________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%Two fulldays of100%NPSGM Saleover $400.00Order:__________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 20calls in a rowTime frame:____________GM sale Over$800.00Order:___________One fullday of100%NPSRestate withempathyCall Time:__________MA sale over$2,000.00Order:__________100% SoftSkills and100%Process QARaiseyour NPSby 10%Comment onbackgroundnoises Call time:____________Seek floorsupport vs.SupervisorsuportFind asubstituteitemCall time:___________ProvidesincereempathyCall time:__________100%ProcessQADiscount on adamagedreorderOrder:_____________100%Soft SkillsQAMA Sale over$3,000.00Order:___________Obtain aproject scopeCall time:___________Targetedsales offerCall time:___________Surveyscripting 10calls in a rowTime frame:____________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%Two fulldays of100%NPSGM Saleover $400.00Order:__________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a rowTime frame:___________Surveyscripting 20calls in a rowTime frame:____________GM sale Over$800.00Order:___________One fullday of100%NPSRestate withempathyCall Time:__________MA sale over$2,000.00Order:__________100% SoftSkills and100%Process QARaiseyour NPSby 10%Comment onbackgroundnoises Call time:____________Seek floorsupport vs.Supervisorsuport

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find a substitute item Call time: ___________
  2. Provide sincere empathy Call time: __________
  3. 100% Process QA
  4. Discount on a damaged reorder Order: _____________
  5. 100% Soft Skills QA
  6. MA Sale over $3,000.00 Order: ___________
  7. Obtain a project scope Call time: ___________
  8. Targeted sales offer Call time: ___________
  9. Survey scripting 10 calls in a row Time frame: ____________
  10. Provide positive empathy Call time: _____________
  11. Raise your NPS by 5%
  12. Two full days of 100% NPS
  13. GM Sale over $400.00 Order: __________
  14. Restate on 5 calls in a row Time frame: ___________
  15. Restate on 10 calls in a row Time frame: ___________
  16. Survey scripting 20 calls in a row Time frame: ____________
  17. GM sale Over $800.00 Order: ___________
  18. One full day of 100% NPS
  19. Restate with empathy Call Time: __________
  20. MA sale over $2,000.00 Order: __________
  21. 100% Soft Skills and 100% Process QA
  22. Raise your NPS by 10%
  23. Comment on background noises Call time: ____________
  24. Seek floor support vs. Supervisor suport