GM sale Over$800.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%Restate on 10calls in a rowTime frame:___________Comment onbackgroundnoises Call time:____________Seek floorsupport vs.SupervisorsuportGM Saleover $400.00Order:__________MA Sale over$3,000.00Order:___________Two fulldays of100%NPSProvidesincereempathyCall time:__________100%Soft SkillsQA100%ProcessQAFind asubstituteitemCall time:___________MA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________Surveyscripting 20calls in a rowTime frame:____________Raiseyour NPSby 10%100% SoftSkills and100%Process QADiscount on adamagedreorderOrder:_____________GM sale Over$800.00Order:___________Surveyscripting 10calls in a rowTime frame:____________Restate withempathyCall Time:__________One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Targetedsales offerCall time:___________Provide positiveempathyCall time:_____________Raiseyour NPSby 5%Restate on 10calls in a rowTime frame:___________Comment onbackgroundnoises Call time:____________Seek floorsupport vs.SupervisorsuportGM Saleover $400.00Order:__________MA Sale over$3,000.00Order:___________Two fulldays of100%NPSProvidesincereempathyCall time:__________100%Soft SkillsQA100%ProcessQAFind asubstituteitemCall time:___________MA sale over$2,000.00Order:__________Obtain aproject scopeCall time:___________Surveyscripting 20calls in a rowTime frame:____________Raiseyour NPSby 10%100% SoftSkills and100%Process QADiscount on adamagedreorderOrder:_____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GM sale Over $800.00 Order: ___________
  2. Survey scripting 10 calls in a row Time frame: ____________
  3. Restate with empathy Call Time: __________
  4. One full day of 100% NPS
  5. Restate on 5 calls in a row Time frame: ___________
  6. Targeted sales offer Call time: ___________
  7. Provide positive empathy Call time: _____________
  8. Raise your NPS by 5%
  9. Restate on 10 calls in a row Time frame: ___________
  10. Comment on background noises Call time: ____________
  11. Seek floor support vs. Supervisor suport
  12. GM Sale over $400.00 Order: __________
  13. MA Sale over $3,000.00 Order: ___________
  14. Two full days of 100% NPS
  15. Provide sincere empathy Call time: __________
  16. 100% Soft Skills QA
  17. 100% Process QA
  18. Find a substitute item Call time: ___________
  19. MA sale over $2,000.00 Order: __________
  20. Obtain a project scope Call time: ___________
  21. Survey scripting 20 calls in a row Time frame: ____________
  22. Raise your NPS by 10%
  23. 100% Soft Skills and 100% Process QA
  24. Discount on a damaged reorder Order: _____________