One fullday of100%NPSTwo fulldays of100%NPSGM sale Over$800.00Order:___________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________100%Soft SkillsQASeek floorsupport vs.SupervisorsuportComment onbackgroundnoises Call time:____________Restate on 5calls in a rowTime frame:___________Discount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________Restate on 10calls in a rowTime frame:___________100%ProcessQAProvide positiveempathyCall time:_____________ProvidesincereempathyCall time:__________GM Saleover $400.00Order:__________Raiseyour NPSby 5%Raiseyour NPSby 10%Obtain aproject scopeCall time:___________Restate withempathyCall Time:__________Targetedsales offerCall time:___________100% SoftSkills and100%Process QAFind asubstituteitemCall time:___________One fullday of100%NPSTwo fulldays of100%NPSGM sale Over$800.00Order:___________Surveyscripting 20calls in a rowTime frame:____________MA sale over$2,000.00Order:__________100%Soft SkillsQASeek floorsupport vs.SupervisorsuportComment onbackgroundnoises Call time:____________Restate on 5calls in a rowTime frame:___________Discount on adamagedreorderOrder:_____________Surveyscripting 10calls in a rowTime frame:____________MA Sale over$3,000.00Order:___________Restate on 10calls in a rowTime frame:___________100%ProcessQAProvide positiveempathyCall time:_____________ProvidesincereempathyCall time:__________GM Saleover $400.00Order:__________Raiseyour NPSby 5%Raiseyour NPSby 10%Obtain aproject scopeCall time:___________Restate withempathyCall Time:__________Targetedsales offerCall time:___________100% SoftSkills and100%Process QAFind asubstituteitemCall time:___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One full day of 100% NPS
  2. Two full days of 100% NPS
  3. GM sale Over $800.00 Order: ___________
  4. Survey scripting 20 calls in a row Time frame: ____________
  5. MA sale over $2,000.00 Order: __________
  6. 100% Soft Skills QA
  7. Seek floor support vs. Supervisor suport
  8. Comment on background noises Call time: ____________
  9. Restate on 5 calls in a row Time frame: ___________
  10. Discount on a damaged reorder Order: _____________
  11. Survey scripting 10 calls in a row Time frame: ____________
  12. MA Sale over $3,000.00 Order: ___________
  13. Restate on 10 calls in a row Time frame: ___________
  14. 100% Process QA
  15. Provide positive empathy Call time: _____________
  16. Provide sincere empathy Call time: __________
  17. GM Sale over $400.00 Order: __________
  18. Raise your NPS by 5%
  19. Raise your NPS by 10%
  20. Obtain a project scope Call time: ___________
  21. Restate with empathy Call Time: __________
  22. Targeted sales offer Call time: ___________
  23. 100% Soft Skills and 100% Process QA
  24. Find a substitute item Call time: ___________