One fullday of100%NPSSurveyscripting 10calls in a row__________100% SoftSkills and100%Process QARaiseyour NPSby 5%Obtain aproject scope ___________100%Soft SkillsQAProvidesincereempathy __________Restate on 5calls in a rowTime frame:___________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________Discount on adamagedreorder____________GM sale Over$800.00 ___________100%ProcessQARaiseyour NPSby 10%GM Saleover $400.00 __________Targetedsales offer ___________Seek floorsupport vs.SupervisorsuportRestate on 10calls in a row ___________Provide positiveempathy _____________MA sale over$2,000.00 __________Restate withempathy __________MA Sale over$3,000.00 ___________Two fulldays of100%NPSOne fullday of100%NPSSurveyscripting 10calls in a row__________100% SoftSkills and100%Process QARaiseyour NPSby 5%Obtain aproject scope ___________100%Soft SkillsQAProvidesincereempathy __________Restate on 5calls in a rowTime frame:___________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________Discount on adamagedreorder____________GM sale Over$800.00 ___________100%ProcessQARaiseyour NPSby 10%GM Saleover $400.00 __________Targetedsales offer ___________Seek floorsupport vs.SupervisorsuportRestate on 10calls in a row ___________Provide positiveempathy _____________MA sale over$2,000.00 __________Restate withempathy __________MA Sale over$3,000.00 ___________Two fulldays of100%NPS

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. One full day of 100% NPS
  2. Survey scripting 10 calls in a row __________
  3. 100% Soft Skills and 100% Process QA
  4. Raise your NPS by 5%
  5. Obtain a project scope ___________
  6. 100% Soft Skills QA
  7. Provide sincere empathy __________
  8. Restate on 5 calls in a row Time frame: ___________
  9. Comment on background noises ____________
  10. Find a substitute item ___________
  11. Survey scripting 20 calls in a row ____________
  12. Discount on a damaged reorder ____________
  13. GM sale Over $800.00 ___________
  14. 100% Process QA
  15. Raise your NPS by 10%
  16. GM Sale over $400.00 __________
  17. Targeted sales offer ___________
  18. Seek floor support vs. Supervisor suport
  19. Restate on 10 calls in a row ___________
  20. Provide positive empathy _____________
  21. MA sale over $2,000.00 __________
  22. Restate with empathy __________
  23. MA Sale over $3,000.00 ___________
  24. Two full days of 100% NPS