100% SoftSkills and100%Process QATwo fulldays of100%NPS100%Soft SkillsQA100%ProcessQAObtain aproject scope ___________Raiseyour NPSby 10%MA sale over$2,000.00 __________Surveyscripting 20calls in a row ____________MA Sale over$3,000.00 ___________GM sale Over$800.00 ___________Providesincereempathy __________Surveyscripting 10calls in a row__________One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Raiseyour NPSby 5%Targetedsales offer ___________Discount on adamagedreorder____________Find asubstituteitem ___________Restate on 10calls in a row ___________Seek floorsupport vs.SupervisorsuportRestate withempathy __________GM Saleover $400.00 __________Comment onbackgroundnoises  ____________100% SoftSkills and100%Process QATwo fulldays of100%NPS100%Soft SkillsQA100%ProcessQAObtain aproject scope ___________Raiseyour NPSby 10%MA sale over$2,000.00 __________Surveyscripting 20calls in a row ____________MA Sale over$3,000.00 ___________GM sale Over$800.00 ___________Providesincereempathy __________Surveyscripting 10calls in a row__________One fullday of100%NPSRestate on 5calls in a rowTime frame:___________Provide positiveempathy _____________Raiseyour NPSby 5%Targetedsales offer ___________Discount on adamagedreorder____________Find asubstituteitem ___________Restate on 10calls in a row ___________Seek floorsupport vs.SupervisorsuportRestate withempathy __________GM Saleover $400.00 __________Comment onbackgroundnoises  ____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Soft Skills and 100% Process QA
  2. Two full days of 100% NPS
  3. 100% Soft Skills QA
  4. 100% Process QA
  5. Obtain a project scope ___________
  6. Raise your NPS by 10%
  7. MA sale over $2,000.00 __________
  8. Survey scripting 20 calls in a row ____________
  9. MA Sale over $3,000.00 ___________
  10. GM sale Over $800.00 ___________
  11. Provide sincere empathy __________
  12. Survey scripting 10 calls in a row __________
  13. One full day of 100% NPS
  14. Restate on 5 calls in a row Time frame: ___________
  15. Provide positive empathy _____________
  16. Raise your NPS by 5%
  17. Targeted sales offer ___________
  18. Discount on a damaged reorder ____________
  19. Find a substitute item ___________
  20. Restate on 10 calls in a row ___________
  21. Seek floor support vs. Supervisor suport
  22. Restate with empathy __________
  23. GM Sale over $400.00 __________
  24. Comment on background noises ____________