100% SoftSkills and100%Process QASurveyscripting 20calls in a row ____________Restate withempathy __________Discount on adamagedreorder____________100%Soft SkillsQAFind asubstituteitem ___________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Two fulldays of100%NPSProvidesincereempathy __________One fullday of100%NPS100%ProcessQARestate on 10calls in a row ___________Surveyscripting 10calls in a row__________GM Saleover $400.00 __________Targetedsales offer ___________Obtain aproject scope ___________GM sale Over$800.00 ___________Provide positiveempathy _____________MA Sale over$3,000.00 ___________Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00 __________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%100% SoftSkills and100%Process QASurveyscripting 20calls in a row ____________Restate withempathy __________Discount on adamagedreorder____________100%Soft SkillsQAFind asubstituteitem ___________Raiseyour NPSby 10%Comment onbackgroundnoises  ____________Two fulldays of100%NPSProvidesincereempathy __________One fullday of100%NPS100%ProcessQARestate on 10calls in a row ___________Surveyscripting 10calls in a row__________GM Saleover $400.00 __________Targetedsales offer ___________Obtain aproject scope ___________GM sale Over$800.00 ___________Provide positiveempathy _____________MA Sale over$3,000.00 ___________Seek floorsupport vs.SupervisorsuportMA sale over$2,000.00 __________Restate on 5calls in a rowTime frame:___________Raiseyour NPSby 5%

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Soft Skills and 100% Process QA
  2. Survey scripting 20 calls in a row ____________
  3. Restate with empathy __________
  4. Discount on a damaged reorder ____________
  5. 100% Soft Skills QA
  6. Find a substitute item ___________
  7. Raise your NPS by 10%
  8. Comment on background noises ____________
  9. Two full days of 100% NPS
  10. Provide sincere empathy __________
  11. One full day of 100% NPS
  12. 100% Process QA
  13. Restate on 10 calls in a row ___________
  14. Survey scripting 10 calls in a row __________
  15. GM Sale over $400.00 __________
  16. Targeted sales offer ___________
  17. Obtain a project scope ___________
  18. GM sale Over $800.00 ___________
  19. Provide positive empathy _____________
  20. MA Sale over $3,000.00 ___________
  21. Seek floor support vs. Supervisor suport
  22. MA sale over $2,000.00 __________
  23. Restate on 5 calls in a row Time frame: ___________
  24. Raise your NPS by 5%