Survey scripting 10 calls in a row __________ Comment on background noises ____________ Restate on 10 calls in a row ___________ Provide positive empathy _____________ MA Sale over $3,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ Obtain a project scope ___________ GM Sale over $400.00 __________ Seek floor support vs. Supervisor suport Survey scripting 20 calls in a row ____________ 100% Process QA Discount on a damaged reorder ____________ 100% Soft Skills QA Raise your NPS by 5% GM sale Over $800.00 ___________ MA sale over $2,000.00 __________ One full day of 100% NPS Raise your NPS by 10% Provide sincere empathy __________ 100% Soft Skills and 100% Process QA Two full days of 100% NPS Restate with empathy __________ Find a substitute item ___________ Targeted sales offer ___________ Survey scripting 10 calls in a row __________ Comment on background noises ____________ Restate on 10 calls in a row ___________ Provide positive empathy _____________ MA Sale over $3,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ Obtain a project scope ___________ GM Sale over $400.00 __________ Seek floor support vs. Supervisor suport Survey scripting 20 calls in a row ____________ 100% Process QA Discount on a damaged reorder ____________ 100% Soft Skills QA Raise your NPS by 5% GM sale Over $800.00 ___________ MA sale over $2,000.00 __________ One full day of 100% NPS Raise your NPS by 10% Provide sincere empathy __________ 100% Soft Skills and 100% Process QA Two full days of 100% NPS Restate with empathy __________ Find a substitute item ___________ Targeted sales offer ___________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Survey scripting 10 calls in a row
__________
Comment on background noises
____________
Restate on 10 calls in a row
___________
Provide positive empathy
_____________
MA Sale over $3,000.00
___________
Restate on 5 calls in a row
Time frame:
___________
Obtain a project scope
___________
GM Sale over $400.00
__________
Seek floor support vs. Supervisor suport
Survey scripting 20 calls in a row
____________
100% Process QA
Discount on a damaged reorder
____________
100% Soft Skills QA
Raise your NPS by 5%
GM sale Over $800.00
___________
MA sale over $2,000.00
__________
One full day of 100% NPS
Raise your NPS by 10%
Provide sincere empathy
__________
100% Soft Skills and 100% Process QA
Two full days of 100% NPS
Restate with empathy
__________
Find a substitute item
___________
Targeted sales offer
___________