Obtain aproject scope ___________Two fulldays of100%NPSFind asubstituteitem ___________Provide positiveempathy _____________GM sale Over$800.00 ___________MA Sale over$3,000.00 ___________Targetedsales offer ___________Surveyscripting 10calls in a row__________Restate on 10calls in a row ___________Raiseyour NPSby 5%100% SoftSkills and100%Process QAOne fullday of100%NPSDiscount on adamagedreorder____________100%ProcessQAProvidesincereempathy __________Restate withempathy __________Restate on 5calls in a rowTime frame:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 10%MA sale over$2,000.00 __________GM Saleover $400.00 __________Comment onbackgroundnoises  ____________100%Soft SkillsQASurveyscripting 20calls in a row ____________Obtain aproject scope ___________Two fulldays of100%NPSFind asubstituteitem ___________Provide positiveempathy _____________GM sale Over$800.00 ___________MA Sale over$3,000.00 ___________Targetedsales offer ___________Surveyscripting 10calls in a row__________Restate on 10calls in a row ___________Raiseyour NPSby 5%100% SoftSkills and100%Process QAOne fullday of100%NPSDiscount on adamagedreorder____________100%ProcessQAProvidesincereempathy __________Restate withempathy __________Restate on 5calls in a rowTime frame:___________Seek floorsupport vs.SupervisorsuportRaiseyour NPSby 10%MA sale over$2,000.00 __________GM Saleover $400.00 __________Comment onbackgroundnoises  ____________100%Soft SkillsQASurveyscripting 20calls in a row ____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain a project scope ___________
  2. Two full days of 100% NPS
  3. Find a substitute item ___________
  4. Provide positive empathy _____________
  5. GM sale Over $800.00 ___________
  6. MA Sale over $3,000.00 ___________
  7. Targeted sales offer ___________
  8. Survey scripting 10 calls in a row __________
  9. Restate on 10 calls in a row ___________
  10. Raise your NPS by 5%
  11. 100% Soft Skills and 100% Process QA
  12. One full day of 100% NPS
  13. Discount on a damaged reorder ____________
  14. 100% Process QA
  15. Provide sincere empathy __________
  16. Restate with empathy __________
  17. Restate on 5 calls in a row Time frame: ___________
  18. Seek floor support vs. Supervisor suport
  19. Raise your NPS by 10%
  20. MA sale over $2,000.00 __________
  21. GM Sale over $400.00 __________
  22. Comment on background noises ____________
  23. 100% Soft Skills QA
  24. Survey scripting 20 calls in a row ____________