Obtain aproject scope ___________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsuportTargetedsales offer ___________Two fulldays of100%NPSProvide positiveempathy _____________Restate on 10calls in a row ___________MA Sale over$3,000.00 ___________Providesincereempathy __________Discount on adamagedreorder____________MA sale over$2,000.00 __________100%Soft SkillsQARaiseyour NPSby 10%One fullday of100%NPS100%ProcessQARaiseyour NPSby 5%Surveyscripting 10calls in a row__________Restate on 5calls in a rowTime frame:___________Comment onbackgroundnoises  ____________Restate withempathy __________GM sale Over$800.00 ___________GM Saleover $400.00 __________Find asubstituteitem ___________100% SoftSkills and100%Process QAObtain aproject scope ___________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsuportTargetedsales offer ___________Two fulldays of100%NPSProvide positiveempathy _____________Restate on 10calls in a row ___________MA Sale over$3,000.00 ___________Providesincereempathy __________Discount on adamagedreorder____________MA sale over$2,000.00 __________100%Soft SkillsQARaiseyour NPSby 10%One fullday of100%NPS100%ProcessQARaiseyour NPSby 5%Surveyscripting 10calls in a row__________Restate on 5calls in a rowTime frame:___________Comment onbackgroundnoises  ____________Restate withempathy __________GM sale Over$800.00 ___________GM Saleover $400.00 __________Find asubstituteitem ___________100% SoftSkills and100%Process QA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtain a project scope ___________
  2. Survey scripting 20 calls in a row ____________
  3. Seek floor support vs. Supervisor suport
  4. Targeted sales offer ___________
  5. Two full days of 100% NPS
  6. Provide positive empathy _____________
  7. Restate on 10 calls in a row ___________
  8. MA Sale over $3,000.00 ___________
  9. Provide sincere empathy __________
  10. Discount on a damaged reorder ____________
  11. MA sale over $2,000.00 __________
  12. 100% Soft Skills QA
  13. Raise your NPS by 10%
  14. One full day of 100% NPS
  15. 100% Process QA
  16. Raise your NPS by 5%
  17. Survey scripting 10 calls in a row __________
  18. Restate on 5 calls in a row Time frame: ___________
  19. Comment on background noises ____________
  20. Restate with empathy __________
  21. GM sale Over $800.00 ___________
  22. GM Sale over $400.00 __________
  23. Find a substitute item ___________
  24. 100% Soft Skills and 100% Process QA