Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________100% SoftSkills and100%Process QASurveyscripting 20calls in a row ____________Find asubstituteitem ___________GM Saleover $400.00 __________100%ProcessQARestate on 10calls in a row ___________MA Sale over$3,000.00 ___________GM sale Over$800.00 ___________Providesincereempathy __________Targetedsales offer ___________Raiseyour NPSby 5%One fullday of100%NPSObtain aproject scope ___________Comment onbackgroundnoises  ____________100%Soft SkillsQASurveyscripting 10calls in a row__________Raiseyour NPSby 10%Two fulldays of100%NPSSeek floorsupport vs.SupervisorsuportDiscount on adamagedreorder____________Restate withempathy __________MA sale over$2,000.00 __________Restate on 5calls in a rowTime frame:___________Provide positiveempathy _____________100% SoftSkills and100%Process QASurveyscripting 20calls in a row ____________Find asubstituteitem ___________GM Saleover $400.00 __________100%ProcessQARestate on 10calls in a row ___________MA Sale over$3,000.00 ___________GM sale Over$800.00 ___________Providesincereempathy __________Targetedsales offer ___________Raiseyour NPSby 5%One fullday of100%NPSObtain aproject scope ___________Comment onbackgroundnoises  ____________100%Soft SkillsQASurveyscripting 10calls in a row__________Raiseyour NPSby 10%Two fulldays of100%NPSSeek floorsupport vs.SupervisorsuportDiscount on adamagedreorder____________Restate withempathy __________MA sale over$2,000.00 __________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate on 5 calls in a row Time frame: ___________
  2. Provide positive empathy _____________
  3. 100% Soft Skills and 100% Process QA
  4. Survey scripting 20 calls in a row ____________
  5. Find a substitute item ___________
  6. GM Sale over $400.00 __________
  7. 100% Process QA
  8. Restate on 10 calls in a row ___________
  9. MA Sale over $3,000.00 ___________
  10. GM sale Over $800.00 ___________
  11. Provide sincere empathy __________
  12. Targeted sales offer ___________
  13. Raise your NPS by 5%
  14. One full day of 100% NPS
  15. Obtain a project scope ___________
  16. Comment on background noises ____________
  17. 100% Soft Skills QA
  18. Survey scripting 10 calls in a row __________
  19. Raise your NPS by 10%
  20. Two full days of 100% NPS
  21. Seek floor support vs. Supervisor suport
  22. Discount on a damaged reorder ____________
  23. Restate with empathy __________
  24. MA sale over $2,000.00 __________