Find asubstituteitem ___________GM sale Over$800.00 ___________100%ProcessQARaiseyour NPSby 10%MA Sale over$3,000.00 ___________GM Saleover $400.00 __________MA sale over$2,000.00 __________Targetedsales offer ___________Provide positiveempathy _____________Two fulldays of100%NPSComment onbackgroundnoises  ____________Obtain aproject scope ___________100%Soft SkillsQA100% SoftSkills and100%Process QAOne fullday of100%NPSSurveyscripting 10calls in a row__________Seek floorsupport vs.SupervisorsuportSurveyscripting 20calls in a row ____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a row ___________Providesincereempathy __________Restate withempathy __________Discount on adamagedreorder____________Raiseyour NPSby 5%Find asubstituteitem ___________GM sale Over$800.00 ___________100%ProcessQARaiseyour NPSby 10%MA Sale over$3,000.00 ___________GM Saleover $400.00 __________MA sale over$2,000.00 __________Targetedsales offer ___________Provide positiveempathy _____________Two fulldays of100%NPSComment onbackgroundnoises  ____________Obtain aproject scope ___________100%Soft SkillsQA100% SoftSkills and100%Process QAOne fullday of100%NPSSurveyscripting 10calls in a row__________Seek floorsupport vs.SupervisorsuportSurveyscripting 20calls in a row ____________Restate on 5calls in a rowTime frame:___________Restate on 10calls in a row ___________Providesincereempathy __________Restate withempathy __________Discount on adamagedreorder____________Raiseyour NPSby 5%

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find a substitute item ___________
  2. GM sale Over $800.00 ___________
  3. 100% Process QA
  4. Raise your NPS by 10%
  5. MA Sale over $3,000.00 ___________
  6. GM Sale over $400.00 __________
  7. MA sale over $2,000.00 __________
  8. Targeted sales offer ___________
  9. Provide positive empathy _____________
  10. Two full days of 100% NPS
  11. Comment on background noises ____________
  12. Obtain a project scope ___________
  13. 100% Soft Skills QA
  14. 100% Soft Skills and 100% Process QA
  15. One full day of 100% NPS
  16. Survey scripting 10 calls in a row __________
  17. Seek floor support vs. Supervisor suport
  18. Survey scripting 20 calls in a row ____________
  19. Restate on 5 calls in a row Time frame: ___________
  20. Restate on 10 calls in a row ___________
  21. Provide sincere empathy __________
  22. Restate with empathy __________
  23. Discount on a damaged reorder ____________
  24. Raise your NPS by 5%