Two fulldays of100%NPSRestate withempathy __________Surveyscripting 20calls in a row ____________Comment onbackgroundnoises  ____________Raiseyour NPSby 10%100%Soft SkillsQAGM Sale over$2,000.00 ___________Provide positiveempathy _____________Seek floorsupport vs.SupervisorsupportDiscount on adamagedreorder____________Make anemotionalconnection ___________Find asubstituteitem ___________100% SoftSkills and100%Process QAOne fullday of100%NPSSurveyscripting 10calls in a row__________MA sale over$4,000.00 __________Raiseyour NPSby 5%Obtain aproject scope ___________Build upon aproject scope __________Restate on 10calls in a row ___________Targetedsales offer ___________Providesincereempathy __________Restate on 5calls in a rowTime frame:___________100%ProcessQATwo fulldays of100%NPSRestate withempathy __________Surveyscripting 20calls in a row ____________Comment onbackgroundnoises  ____________Raiseyour NPSby 10%100%Soft SkillsQAGM Sale over$2,000.00 ___________Provide positiveempathy _____________Seek floorsupport vs.SupervisorsupportDiscount on adamagedreorder____________Make anemotionalconnection ___________Find asubstituteitem ___________100% SoftSkills and100%Process QAOne fullday of100%NPSSurveyscripting 10calls in a row__________MA sale over$4,000.00 __________Raiseyour NPSby 5%Obtain aproject scope ___________Build upon aproject scope __________Restate on 10calls in a row ___________Targetedsales offer ___________Providesincereempathy __________Restate on 5calls in a rowTime frame:___________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two full days of 100% NPS
  2. Restate with empathy __________
  3. Survey scripting 20 calls in a row ____________
  4. Comment on background noises ____________
  5. Raise your NPS by 10%
  6. 100% Soft Skills QA
  7. GM Sale over $2,000.00 ___________
  8. Provide positive empathy _____________
  9. Seek floor support vs. Supervisor support
  10. Discount on a damaged reorder ____________
  11. Make an emotional connection ___________
  12. Find a substitute item ___________
  13. 100% Soft Skills and 100% Process QA
  14. One full day of 100% NPS
  15. Survey scripting 10 calls in a row __________
  16. MA sale over $4,000.00 __________
  17. Raise your NPS by 5%
  18. Obtain a project scope ___________
  19. Build upon a project scope __________
  20. Restate on 10 calls in a row ___________
  21. Targeted sales offer ___________
  22. Provide sincere empathy __________
  23. Restate on 5 calls in a row Time frame: ___________
  24. 100% Process QA