100%Soft SkillsQASurveyscripting 20calls in a row ____________Raiseyour NPSby 5%GM Sale over$2,000.00 ___________100% SoftSkills and100%Process QATwo fulldays of100%NPSMA sale over$4,000.00 __________Raiseyour NPSby 10%Seek floorsupport vs.SupervisorsupportProvide positiveempathy _____________Restate on 5calls in a rowTime frame:___________Build upon aproject scope __________Make anemotionalconnection ___________Find asubstituteitem ___________Surveyscripting 10calls in a row__________Providesincereempathy __________Obtain aproject scope ___________One fullday of100%NPSComment onbackgroundnoises  ____________Targetedsales offer ___________Restate withempathy __________100%ProcessQADiscount on adamagedreorder____________Restate on 10calls in a row ___________100%Soft SkillsQASurveyscripting 20calls in a row ____________Raiseyour NPSby 5%GM Sale over$2,000.00 ___________100% SoftSkills and100%Process QATwo fulldays of100%NPSMA sale over$4,000.00 __________Raiseyour NPSby 10%Seek floorsupport vs.SupervisorsupportProvide positiveempathy _____________Restate on 5calls in a rowTime frame:___________Build upon aproject scope __________Make anemotionalconnection ___________Find asubstituteitem ___________Surveyscripting 10calls in a row__________Providesincereempathy __________Obtain aproject scope ___________One fullday of100%NPSComment onbackgroundnoises  ____________Targetedsales offer ___________Restate withempathy __________100%ProcessQADiscount on adamagedreorder____________Restate on 10calls in a row ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 100% Soft Skills QA
  2. Survey scripting 20 calls in a row ____________
  3. Raise your NPS by 5%
  4. GM Sale over $2,000.00 ___________
  5. 100% Soft Skills and 100% Process QA
  6. Two full days of 100% NPS
  7. MA sale over $4,000.00 __________
  8. Raise your NPS by 10%
  9. Seek floor support vs. Supervisor support
  10. Provide positive empathy _____________
  11. Restate on 5 calls in a row Time frame: ___________
  12. Build upon a project scope __________
  13. Make an emotional connection ___________
  14. Find a substitute item ___________
  15. Survey scripting 10 calls in a row __________
  16. Provide sincere empathy __________
  17. Obtain a project scope ___________
  18. One full day of 100% NPS
  19. Comment on background noises ____________
  20. Targeted sales offer ___________
  21. Restate with empathy __________
  22. 100% Process QA
  23. Discount on a damaged reorder ____________
  24. Restate on 10 calls in a row ___________