Build upon aproject scope __________Provide positiveempathy _____________Raiseyour NPSby 5%GM Sale over$2,000.00 ___________Raiseyour NPSby 10%One fullday of100%NPSSurveyscripting 10calls in a row__________Restate on 5calls in a rowTime frame:___________100%Soft SkillsQARestate withempathy __________Two fulldays of100%NPSMake anemotionalconnection ___________Discount on adamagedreorder____________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Obtain aproject scope ___________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________Targetedsales offer ___________Providesincereempathy __________Seek floorsupport vs.SupervisorsupportComment onbackgroundnoises  ____________MA sale over$4,000.00 __________100%ProcessQABuild upon aproject scope __________Provide positiveempathy _____________Raiseyour NPSby 5%GM Sale over$2,000.00 ___________Raiseyour NPSby 10%One fullday of100%NPSSurveyscripting 10calls in a row__________Restate on 5calls in a rowTime frame:___________100%Soft SkillsQARestate withempathy __________Two fulldays of100%NPSMake anemotionalconnection ___________Discount on adamagedreorder____________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Obtain aproject scope ___________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________Targetedsales offer ___________Providesincereempathy __________Seek floorsupport vs.SupervisorsupportComment onbackgroundnoises  ____________MA sale over$4,000.00 __________100%ProcessQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Build upon a project scope __________
  2. Provide positive empathy _____________
  3. Raise your NPS by 5%
  4. GM Sale over $2,000.00 ___________
  5. Raise your NPS by 10%
  6. One full day of 100% NPS
  7. Survey scripting 10 calls in a row __________
  8. Restate on 5 calls in a row Time frame: ___________
  9. 100% Soft Skills QA
  10. Restate with empathy __________
  11. Two full days of 100% NPS
  12. Make an emotional connection ___________
  13. Discount on a damaged reorder ____________
  14. 100% Soft Skills and 100% Process QA
  15. Restate on 10 calls in a row ___________
  16. Obtain a project scope ___________
  17. Find a substitute item ___________
  18. Survey scripting 20 calls in a row ____________
  19. Targeted sales offer ___________
  20. Provide sincere empathy __________
  21. Seek floor support vs. Supervisor support
  22. Comment on background noises ____________
  23. MA sale over $4,000.00 __________
  24. 100% Process QA