Two fulldays of100%NPSProvidesincereempathy __________Provide positiveempathy _____________Build upon aproject scope __________Comment onbackgroundnoises  ____________100%Soft SkillsQARaiseyour NPSby 5%GM Sale over$2,000.00 ___________Restate withempathy __________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________100%ProcessQA100% SoftSkills and100%Process QARaiseyour NPSby 10%Restate on 5calls in a rowTime frame:___________Surveyscripting 10calls in a row__________Seek floorsupport vs.SupervisorsupportDiscount on adamagedreorder____________Obtain aproject scope ___________Restate on 10calls in a row ___________Make anemotionalconnection ___________One fullday of100%NPSMA sale over$4,000.00 __________Targetedsales offer ___________Two fulldays of100%NPSProvidesincereempathy __________Provide positiveempathy _____________Build upon aproject scope __________Comment onbackgroundnoises  ____________100%Soft SkillsQARaiseyour NPSby 5%GM Sale over$2,000.00 ___________Restate withempathy __________Find asubstituteitem ___________Surveyscripting 20calls in a row ____________100%ProcessQA100% SoftSkills and100%Process QARaiseyour NPSby 10%Restate on 5calls in a rowTime frame:___________Surveyscripting 10calls in a row__________Seek floorsupport vs.SupervisorsupportDiscount on adamagedreorder____________Obtain aproject scope ___________Restate on 10calls in a row ___________Make anemotionalconnection ___________One fullday of100%NPSMA sale over$4,000.00 __________Targetedsales offer ___________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Two full days of 100% NPS
  2. Provide sincere empathy __________
  3. Provide positive empathy _____________
  4. Build upon a project scope __________
  5. Comment on background noises ____________
  6. 100% Soft Skills QA
  7. Raise your NPS by 5%
  8. GM Sale over $2,000.00 ___________
  9. Restate with empathy __________
  10. Find a substitute item ___________
  11. Survey scripting 20 calls in a row ____________
  12. 100% Process QA
  13. 100% Soft Skills and 100% Process QA
  14. Raise your NPS by 10%
  15. Restate on 5 calls in a row Time frame: ___________
  16. Survey scripting 10 calls in a row __________
  17. Seek floor support vs. Supervisor support
  18. Discount on a damaged reorder ____________
  19. Obtain a project scope ___________
  20. Restate on 10 calls in a row ___________
  21. Make an emotional connection ___________
  22. One full day of 100% NPS
  23. MA sale over $4,000.00 __________
  24. Targeted sales offer ___________