GM Sale over $2,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ Targeted sales offer ___________ Make an emotional connection ___________ Obtain a project scope ___________ MA sale over $4,000.00 __________ Build upon a project scope __________ Restate on 10 calls in a row ___________ 100% Process QA Survey scripting 10 calls in a row __________ Seek floor support vs. Supervisor support Find a substitute item ___________ Provide positive empathy _____________ Raise your NPS by 5% 100% Soft Skills and 100% Process QA Discount on a damaged reorder ____________ Provide sincere empathy __________ 100% Soft Skills QA Two full days of 100% NPS Raise your NPS by 10% Survey scripting 20 calls in a row ____________ Restate with empathy __________ One full day of 100% NPS Comment on background noises ____________ GM Sale over $2,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ Targeted sales offer ___________ Make an emotional connection ___________ Obtain a project scope ___________ MA sale over $4,000.00 __________ Build upon a project scope __________ Restate on 10 calls in a row ___________ 100% Process QA Survey scripting 10 calls in a row __________ Seek floor support vs. Supervisor support Find a substitute item ___________ Provide positive empathy _____________ Raise your NPS by 5% 100% Soft Skills and 100% Process QA Discount on a damaged reorder ____________ Provide sincere empathy __________ 100% Soft Skills QA Two full days of 100% NPS Raise your NPS by 10% Survey scripting 20 calls in a row ____________ Restate with empathy __________ One full day of 100% NPS Comment on background noises ____________
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
GM Sale over $2,000.00
___________
Restate on 5 calls in a row
Time frame:
___________
Targeted sales offer
___________
Make an emotional connection
___________
Obtain a project scope
___________
MA sale over $4,000.00
__________
Build upon a project scope
__________
Restate on 10 calls in a row
___________
100% Process QA
Survey scripting 10 calls in a row
__________
Seek floor support vs. Supervisor support
Find a substitute item
___________
Provide positive empathy
_____________
Raise your NPS by 5%
100% Soft Skills and 100% Process QA
Discount on a damaged reorder
____________
Provide sincere empathy
__________
100% Soft Skills QA
Two full days of 100% NPS
Raise your NPS by 10%
Survey scripting 20 calls in a row
____________
Restate with empathy
__________
One full day of 100% NPS
Comment on background noises
____________