Provide positiveempathy _____________Surveyscripting 10calls in a row__________100%ProcessQARestate withempathy __________100% SoftSkills and100%Process QAObtain aproject scope ___________Providesincereempathy __________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Two fulldays of100%NPSGM Sale over$2,000.00 ___________Targetedsales offer ___________Seek floorsupport vs.SupervisorsupportBuild upon aproject scope __________One fullday of100%NPSRaiseyour NPSby 5%Make anemotionalconnection ___________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________MA sale over$4,000.00 __________Raiseyour NPSby 10%Restate on 10calls in a row ___________Discount on adamagedreorder____________Surveyscripting 20calls in a row ____________Provide positiveempathy _____________Surveyscripting 10calls in a row__________100%ProcessQARestate withempathy __________100% SoftSkills and100%Process QAObtain aproject scope ___________Providesincereempathy __________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Two fulldays of100%NPSGM Sale over$2,000.00 ___________Targetedsales offer ___________Seek floorsupport vs.SupervisorsupportBuild upon aproject scope __________One fullday of100%NPSRaiseyour NPSby 5%Make anemotionalconnection ___________100%Soft SkillsQARestate on 5calls in a rowTime frame:___________MA sale over$4,000.00 __________Raiseyour NPSby 10%Restate on 10calls in a row ___________Discount on adamagedreorder____________Surveyscripting 20calls in a row ____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide positive empathy _____________
  2. Survey scripting 10 calls in a row __________
  3. 100% Process QA
  4. Restate with empathy __________
  5. 100% Soft Skills and 100% Process QA
  6. Obtain a project scope ___________
  7. Provide sincere empathy __________
  8. Comment on background noises ____________
  9. Find a substitute item ___________
  10. Two full days of 100% NPS
  11. GM Sale over $2,000.00 ___________
  12. Targeted sales offer ___________
  13. Seek floor support vs. Supervisor support
  14. Build upon a project scope __________
  15. One full day of 100% NPS
  16. Raise your NPS by 5%
  17. Make an emotional connection ___________
  18. 100% Soft Skills QA
  19. Restate on 5 calls in a row Time frame: ___________
  20. MA sale over $4,000.00 __________
  21. Raise your NPS by 10%
  22. Restate on 10 calls in a row ___________
  23. Discount on a damaged reorder ____________
  24. Survey scripting 20 calls in a row ____________