Providesincereempathy __________Comment onbackgroundnoises  ____________GM Sale over$2,000.00 ___________Raiseyour NPSby 10%Surveyscripting 10calls in a row__________Raiseyour NPSby 5%One fullday of100%NPSTargetedsales offer ___________Find asubstituteitem ___________100%ProcessQASurveyscripting 20calls in a row ____________Two fulldays of100%NPS100%Soft SkillsQAMake anemotionalconnection ___________MA sale over$4,000.00 __________Obtain aproject scope ___________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Restate withempathy __________Build upon aproject scope __________Seek floorsupport vs.SupervisorsupportProvide positiveempathy _____________Restate on 5calls in a rowTime frame:___________Discount on adamagedreorder____________Providesincereempathy __________Comment onbackgroundnoises  ____________GM Sale over$2,000.00 ___________Raiseyour NPSby 10%Surveyscripting 10calls in a row__________Raiseyour NPSby 5%One fullday of100%NPSTargetedsales offer ___________Find asubstituteitem ___________100%ProcessQASurveyscripting 20calls in a row ____________Two fulldays of100%NPS100%Soft SkillsQAMake anemotionalconnection ___________MA sale over$4,000.00 __________Obtain aproject scope ___________100% SoftSkills and100%Process QARestate on 10calls in a row ___________Restate withempathy __________Build upon aproject scope __________Seek floorsupport vs.SupervisorsupportProvide positiveempathy _____________Restate on 5calls in a rowTime frame:___________Discount on adamagedreorder____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide sincere empathy __________
  2. Comment on background noises ____________
  3. GM Sale over $2,000.00 ___________
  4. Raise your NPS by 10%
  5. Survey scripting 10 calls in a row __________
  6. Raise your NPS by 5%
  7. One full day of 100% NPS
  8. Targeted sales offer ___________
  9. Find a substitute item ___________
  10. 100% Process QA
  11. Survey scripting 20 calls in a row ____________
  12. Two full days of 100% NPS
  13. 100% Soft Skills QA
  14. Make an emotional connection ___________
  15. MA sale over $4,000.00 __________
  16. Obtain a project scope ___________
  17. 100% Soft Skills and 100% Process QA
  18. Restate on 10 calls in a row ___________
  19. Restate with empathy __________
  20. Build upon a project scope __________
  21. Seek floor support vs. Supervisor support
  22. Provide positive empathy _____________
  23. Restate on 5 calls in a row Time frame: ___________
  24. Discount on a damaged reorder ____________