Restate with empathy __________ GM Sale over $2,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ MA sale over $4,000.00 __________ Discount on a damaged reorder ____________ Obtain a project scope ___________ Targeted sales offer ___________ Raise your NPS by 5% Build upon a project scope __________ Provide sincere empathy __________ One full day of 100% NPS Make an emotional connection ___________ Survey scripting 20 calls in a row ____________ Two full days of 100% NPS Comment on background noises ____________ Provide positive empathy _____________ Raise your NPS by 10% Survey scripting 10 calls in a row __________ 100% Soft Skills QA Find a substitute item ___________ Seek floor support vs. Supervisor support 100% Process QA Restate on 10 calls in a row ___________ 100% Soft Skills and 100% Process QA Restate with empathy __________ GM Sale over $2,000.00 ___________ Restate on 5 calls in a row Time frame: ___________ MA sale over $4,000.00 __________ Discount on a damaged reorder ____________ Obtain a project scope ___________ Targeted sales offer ___________ Raise your NPS by 5% Build upon a project scope __________ Provide sincere empathy __________ One full day of 100% NPS Make an emotional connection ___________ Survey scripting 20 calls in a row ____________ Two full days of 100% NPS Comment on background noises ____________ Provide positive empathy _____________ Raise your NPS by 10% Survey scripting 10 calls in a row __________ 100% Soft Skills QA Find a substitute item ___________ Seek floor support vs. Supervisor support 100% Process QA Restate on 10 calls in a row ___________ 100% Soft Skills and 100% Process QA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Restate with empathy
__________
GM Sale over $2,000.00
___________
Restate on 5 calls in a row
Time frame:
___________
MA sale over $4,000.00
__________
Discount on a damaged reorder
____________
Obtain a project scope
___________
Targeted sales offer
___________
Raise your NPS by 5%
Build upon a project scope
__________
Provide sincere empathy
__________
One full day of 100% NPS
Make an emotional connection
___________
Survey scripting 20 calls in a row
____________
Two full days of 100% NPS
Comment on background noises
____________
Provide positive empathy
_____________
Raise your NPS by 10%
Survey scripting 10 calls in a row
__________
100% Soft Skills QA
Find a substitute item
___________
Seek floor support vs. Supervisor support
100% Process QA
Restate on 10 calls in a row
___________
100% Soft Skills and 100% Process QA