MA sale over $4,000.00 __________ Seek floor support vs. Supervisor support Two full days of 100% NPS Restate on 10 calls in a row ___________ Restate on 5 calls in a row Time frame: ___________ Provide positive empathy _____________ Find a substitute item ___________ GM Sale over $2,000.00 ___________ Survey scripting 10 calls in a row __________ Raise your NPS by 10% 100% Process QA One full day of 100% NPS Restate with empathy __________ 100% Soft Skills QA Provide sincere empathy __________ Build upon a project scope __________ Raise your NPS by 5% Discount on a damaged reorder ____________ Comment on background noises ____________ Targeted sales offer ___________ Survey scripting 20 calls in a row ____________ Obtain a project scope ___________ Make an emotional connection ___________ 100% Soft Skills and 100% Process QA MA sale over $4,000.00 __________ Seek floor support vs. Supervisor support Two full days of 100% NPS Restate on 10 calls in a row ___________ Restate on 5 calls in a row Time frame: ___________ Provide positive empathy _____________ Find a substitute item ___________ GM Sale over $2,000.00 ___________ Survey scripting 10 calls in a row __________ Raise your NPS by 10% 100% Process QA One full day of 100% NPS Restate with empathy __________ 100% Soft Skills QA Provide sincere empathy __________ Build upon a project scope __________ Raise your NPS by 5% Discount on a damaged reorder ____________ Comment on background noises ____________ Targeted sales offer ___________ Survey scripting 20 calls in a row ____________ Obtain a project scope ___________ Make an emotional connection ___________ 100% Soft Skills and 100% Process QA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
MA sale over $4,000.00
__________
Seek floor support vs. Supervisor support
Two full days of 100% NPS
Restate on 10 calls in a row
___________
Restate on 5 calls in a row
Time frame:
___________
Provide positive empathy
_____________
Find a substitute item
___________
GM Sale over $2,000.00
___________
Survey scripting 10 calls in a row
__________
Raise your NPS by 10%
100% Process QA
One full day of 100% NPS
Restate with empathy
__________
100% Soft Skills QA
Provide sincere empathy
__________
Build upon a project scope
__________
Raise your NPS by 5%
Discount on a damaged reorder
____________
Comment on background noises
____________
Targeted sales offer
___________
Survey scripting 20 calls in a row
____________
Obtain a project scope
___________
Make an emotional connection
___________
100% Soft Skills and 100% Process QA