Make anemotionalconnection ___________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Restate on 10calls in a row ___________Restate withempathy __________GM Sale over$2,000.00 ___________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Discount on adamagedreorder____________Build upon aproject scope __________Providesincereempathy __________Obtain aproject scope ___________Provide positiveempathy _____________100%Soft SkillsQATargetedsales offer ___________One fullday of100%NPSSurveyscripting 10calls in a row__________100%ProcessQARaiseyour NPSby 5%Raiseyour NPSby 10%MA sale over$4,000.00 __________100% SoftSkills and100%Process QATwo fulldays of100%NPSMake anemotionalconnection ___________Comment onbackgroundnoises  ____________Find asubstituteitem ___________Restate on 10calls in a row ___________Restate withempathy __________GM Sale over$2,000.00 ___________Surveyscripting 20calls in a row ____________Seek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Discount on adamagedreorder____________Build upon aproject scope __________Providesincereempathy __________Obtain aproject scope ___________Provide positiveempathy _____________100%Soft SkillsQATargetedsales offer ___________One fullday of100%NPSSurveyscripting 10calls in a row__________100%ProcessQARaiseyour NPSby 5%Raiseyour NPSby 10%MA sale over$4,000.00 __________100% SoftSkills and100%Process QATwo fulldays of100%NPS

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make an emotional connection ___________
  2. Comment on background noises ____________
  3. Find a substitute item ___________
  4. Restate on 10 calls in a row ___________
  5. Restate with empathy __________
  6. GM Sale over $2,000.00 ___________
  7. Survey scripting 20 calls in a row ____________
  8. Seek floor support vs. Supervisor support
  9. Restate on 5 calls in a row Time frame: ___________
  10. Discount on a damaged reorder ____________
  11. Build upon a project scope __________
  12. Provide sincere empathy __________
  13. Obtain a project scope ___________
  14. Provide positive empathy _____________
  15. 100% Soft Skills QA
  16. Targeted sales offer ___________
  17. One full day of 100% NPS
  18. Survey scripting 10 calls in a row __________
  19. 100% Process QA
  20. Raise your NPS by 5%
  21. Raise your NPS by 10%
  22. MA sale over $4,000.00 __________
  23. 100% Soft Skills and 100% Process QA
  24. Two full days of 100% NPS