Raiseyour NPSby 10%Discount on adamagedreorder____________Provide positiveempathy _____________Find asubstituteitem ___________100%Soft SkillsQAComment onbackgroundnoises  ____________100%ProcessQATwo fulldays of100%NPSTargetedsales offer ___________Make anemotionalconnection ___________GM Sale over$2,000.00 ___________One fullday of100%NPSObtain aproject scope ___________Restate on 10calls in a row ___________Restate withempathy __________Surveyscripting 20calls in a row ____________Build upon aproject scope __________Surveyscripting 10calls in a row__________Raiseyour NPSby 5%100% SoftSkills and100%Process QASeek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Providesincereempathy __________MA sale over$4,000.00 __________Raiseyour NPSby 10%Discount on adamagedreorder____________Provide positiveempathy _____________Find asubstituteitem ___________100%Soft SkillsQAComment onbackgroundnoises  ____________100%ProcessQATwo fulldays of100%NPSTargetedsales offer ___________Make anemotionalconnection ___________GM Sale over$2,000.00 ___________One fullday of100%NPSObtain aproject scope ___________Restate on 10calls in a row ___________Restate withempathy __________Surveyscripting 20calls in a row ____________Build upon aproject scope __________Surveyscripting 10calls in a row__________Raiseyour NPSby 5%100% SoftSkills and100%Process QASeek floorsupport vs.SupervisorsupportRestate on 5calls in a rowTime frame:___________Providesincereempathy __________MA sale over$4,000.00 __________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise your NPS by 10%
  2. Discount on a damaged reorder ____________
  3. Provide positive empathy _____________
  4. Find a substitute item ___________
  5. 100% Soft Skills QA
  6. Comment on background noises ____________
  7. 100% Process QA
  8. Two full days of 100% NPS
  9. Targeted sales offer ___________
  10. Make an emotional connection ___________
  11. GM Sale over $2,000.00 ___________
  12. One full day of 100% NPS
  13. Obtain a project scope ___________
  14. Restate on 10 calls in a row ___________
  15. Restate with empathy __________
  16. Survey scripting 20 calls in a row ____________
  17. Build upon a project scope __________
  18. Survey scripting 10 calls in a row __________
  19. Raise your NPS by 5%
  20. 100% Soft Skills and 100% Process QA
  21. Seek floor support vs. Supervisor support
  22. Restate on 5 calls in a row Time frame: ___________
  23. Provide sincere empathy __________
  24. MA sale over $4,000.00 __________