Find asubstituteitem ___________Targetedsales offer ___________Provide positiveempathy _____________One fullday of100%NPSTwo fulldays of100%NPSRestate on 5calls in a rowTime frame:___________Build upon aproject scope __________GM Sale over$2,000.00 ___________Make anemotionalconnection ___________Surveyscripting 20calls in a row ____________Providesincereempathy __________100% SoftSkills and100%Process QARestate withempathy __________Restate on 10calls in a row ___________Discount on adamagedreorder____________Seek floorsupport vs.SupervisorsupportRaiseyour NPSby 10%MA sale over$4,000.00 __________Raiseyour NPSby 5%Comment onbackgroundnoises  ____________Surveyscripting 10calls in a row__________100%ProcessQAObtain aproject scope ___________100%Soft SkillsQAFind asubstituteitem ___________Targetedsales offer ___________Provide positiveempathy _____________One fullday of100%NPSTwo fulldays of100%NPSRestate on 5calls in a rowTime frame:___________Build upon aproject scope __________GM Sale over$2,000.00 ___________Make anemotionalconnection ___________Surveyscripting 20calls in a row ____________Providesincereempathy __________100% SoftSkills and100%Process QARestate withempathy __________Restate on 10calls in a row ___________Discount on adamagedreorder____________Seek floorsupport vs.SupervisorsupportRaiseyour NPSby 10%MA sale over$4,000.00 __________Raiseyour NPSby 5%Comment onbackgroundnoises  ____________Surveyscripting 10calls in a row__________100%ProcessQAObtain aproject scope ___________100%Soft SkillsQA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Find a substitute item ___________
  2. Targeted sales offer ___________
  3. Provide positive empathy _____________
  4. One full day of 100% NPS
  5. Two full days of 100% NPS
  6. Restate on 5 calls in a row Time frame: ___________
  7. Build upon a project scope __________
  8. GM Sale over $2,000.00 ___________
  9. Make an emotional connection ___________
  10. Survey scripting 20 calls in a row ____________
  11. Provide sincere empathy __________
  12. 100% Soft Skills and 100% Process QA
  13. Restate with empathy __________
  14. Restate on 10 calls in a row ___________
  15. Discount on a damaged reorder ____________
  16. Seek floor support vs. Supervisor support
  17. Raise your NPS by 10%
  18. MA sale over $4,000.00 __________
  19. Raise your NPS by 5%
  20. Comment on background noises ____________
  21. Survey scripting 10 calls in a row __________
  22. 100% Process QA
  23. Obtain a project scope ___________
  24. 100% Soft Skills QA