Provide positiveempathy _____________Restate on 10calls in a row ___________Obtain aproject scope ___________Restate withempathy __________Targetedsales offer ___________Raiseyour NPSby 5%Build upon aproject scope __________Seek floorsupport vs.SupervisorsupportOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________Raiseyour NPSby 10%100% SoftSkills and100%Process QAGM Sale over$2,000.00 ___________100%ProcessQAFind asubstituteitem ___________Make anemotionalconnection ___________Comment onbackgroundnoises  ____________MA sale over$4,000.00 __________Surveyscripting 10calls in a row__________Two fulldays of100%NPSProvidesincereempathy __________100%Soft SkillsQADiscount on adamagedreorder____________Surveyscripting 20calls in a row ____________Provide positiveempathy _____________Restate on 10calls in a row ___________Obtain aproject scope ___________Restate withempathy __________Targetedsales offer ___________Raiseyour NPSby 5%Build upon aproject scope __________Seek floorsupport vs.SupervisorsupportOne fullday of100%NPSRestate on 5calls in a rowTime frame:___________Raiseyour NPSby 10%100% SoftSkills and100%Process QAGM Sale over$2,000.00 ___________100%ProcessQAFind asubstituteitem ___________Make anemotionalconnection ___________Comment onbackgroundnoises  ____________MA sale over$4,000.00 __________Surveyscripting 10calls in a row__________Two fulldays of100%NPSProvidesincereempathy __________100%Soft SkillsQADiscount on adamagedreorder____________Surveyscripting 20calls in a row ____________

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Provide positive empathy _____________
  2. Restate on 10 calls in a row ___________
  3. Obtain a project scope ___________
  4. Restate with empathy __________
  5. Targeted sales offer ___________
  6. Raise your NPS by 5%
  7. Build upon a project scope __________
  8. Seek floor support vs. Supervisor support
  9. One full day of 100% NPS
  10. Restate on 5 calls in a row Time frame: ___________
  11. Raise your NPS by 10%
  12. 100% Soft Skills and 100% Process QA
  13. GM Sale over $2,000.00 ___________
  14. 100% Process QA
  15. Find a substitute item ___________
  16. Make an emotional connection ___________
  17. Comment on background noises ____________
  18. MA sale over $4,000.00 __________
  19. Survey scripting 10 calls in a row __________
  20. Two full days of 100% NPS
  21. Provide sincere empathy __________
  22. 100% Soft Skills QA
  23. Discount on a damaged reorder ____________
  24. Survey scripting 20 calls in a row ____________