Restate withempathy __________GM Sale over$2,000.00 ___________Restate on 5calls in a rowTime frame:___________MA sale over$4,000.00 __________Discount on adamagedreorder____________Obtain aproject scope ___________Targetedsales offer ___________Raiseyour NPSby 5%Build upon aproject scope __________Providesincereempathy __________One fullday of100%NPSMake anemotionalconnection ___________Surveyscripting 20calls in a row ____________Two fulldays of100%NPSComment onbackgroundnoises  ____________Provide positiveempathy _____________Raiseyour NPSby 10%Surveyscripting 10calls in a row__________100%Soft SkillsQAFind asubstituteitem ___________Seek floorsupport vs.Supervisorsupport100%ProcessQARestate on 10calls in a row ___________100% SoftSkills and100%Process QARestate withempathy __________GM Sale over$2,000.00 ___________Restate on 5calls in a rowTime frame:___________MA sale over$4,000.00 __________Discount on adamagedreorder____________Obtain aproject scope ___________Targetedsales offer ___________Raiseyour NPSby 5%Build upon aproject scope __________Providesincereempathy __________One fullday of100%NPSMake anemotionalconnection ___________Surveyscripting 20calls in a row ____________Two fulldays of100%NPSComment onbackgroundnoises  ____________Provide positiveempathy _____________Raiseyour NPSby 10%Surveyscripting 10calls in a row__________100%Soft SkillsQAFind asubstituteitem ___________Seek floorsupport vs.Supervisorsupport100%ProcessQARestate on 10calls in a row ___________100% SoftSkills and100%Process QA

NPS / QA / Sales BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Restate with empathy __________
  2. GM Sale over $2,000.00 ___________
  3. Restate on 5 calls in a row Time frame: ___________
  4. MA sale over $4,000.00 __________
  5. Discount on a damaged reorder ____________
  6. Obtain a project scope ___________
  7. Targeted sales offer ___________
  8. Raise your NPS by 5%
  9. Build upon a project scope __________
  10. Provide sincere empathy __________
  11. One full day of 100% NPS
  12. Make an emotional connection ___________
  13. Survey scripting 20 calls in a row ____________
  14. Two full days of 100% NPS
  15. Comment on background noises ____________
  16. Provide positive empathy _____________
  17. Raise your NPS by 10%
  18. Survey scripting 10 calls in a row __________
  19. 100% Soft Skills QA
  20. Find a substitute item ___________
  21. Seek floor support vs. Supervisor support
  22. 100% Process QA
  23. Restate on 10 calls in a row ___________
  24. 100% Soft Skills and 100% Process QA