(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer calls in to ask about depot locations
Outbound call that you get hung up on
Inbound call - return or exchange info
Call where customer mentions sending a check
Phone call payment of $19.99
Phone call payment of $39.99
Outbound call resulting in immediate payment less than $100
Call in asking for a repair department
Refund phone call from returned customer
Outbound collections call - voice mailbox full
Call in asking for Brad
Answer a call with nobody on the other end
You reach $300 in card runs
Call in asking for John
Call in asking for Tyler
Call in asking for Kyra
Inbound call where customer mentions web payments
Outbound call resulting immediate payment $100 or more
Outbound collections call - phone disconnected
Collections call turns out unexpectedly Spanish
Call in for a credit card update
Take a call from a customer with a foreign accent
You hear someone in the office repeat themselves to a customer