Leadership! Mentor!Responsive-nessPROMPTresponses!StewardshipCompanyambassador!PostiveAttitude!SMILE!BeProfessionalPolished &Courteous!CompassionNOjudgementIntentionalExcellence!!INITIATIVE!Go above& Beyond!PostiveAttitude! Be UPBeat!TeamPlayer! PITCH IN!!RESPECT!Dignity,Sensitivity,TACT!INITIATIVE! Take it!Just do it!PostiveAttitude!Flexible&ApproachableCompassionShowEmpathyTeamPlayer!Teamsuccess!BeProfessionalWarm&Helpful!IntentionalExcellence!RESPECT!Acceptingof othersvalues!Account-ability!!BeRespon-sible!IntentionalExcellence!Account-ability!CompleteTasks!!Leadership!Excellentcustomerservice!PoblemSolving!BeProactive!ProblemSolving!TakeOwnership!Leadership! Mentor!Responsive-nessPROMPTresponses!StewardshipCompanyambassador!PostiveAttitude!SMILE!BeProfessionalPolished &Courteous!CompassionNOjudgementIntentionalExcellence!!INITIATIVE!Go above& Beyond!PostiveAttitude! Be UPBeat!TeamPlayer! PITCH IN!!RESPECT!Dignity,Sensitivity,TACT!INITIATIVE! Take it!Just do it!PostiveAttitude!Flexible&ApproachableCompassionShowEmpathyTeamPlayer!Teamsuccess!BeProfessionalWarm&Helpful!IntentionalExcellence!RESPECT!Acceptingof othersvalues!Account-ability!!BeRespon-sible!IntentionalExcellence!Account-ability!CompleteTasks!!Leadership!Excellentcustomerservice!PoblemSolving!BeProactive!ProblemSolving!TakeOwnership!

12 Characteristics of Excellent Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Leadership! Mentor!
  2. Responsive-ness PROMPT responses!
  3. Stewardship Company ambassador!
  4. Postive Attitude! SMILE!
  5. Be Professional Polished & Courteous!
  6. Compassion NO judgement
  7. Intentional Excellence!!
  8. INITIATIVE! Go above & Beyond!
  9. Postive Attitude! Be UPBeat!
  10. Team Player! PITCH IN!!
  11. RESPECT! Dignity, Sensitivity, TACT!
  12. INITIATIVE! Take it! Just do it!
  13. Postive Attitude! Flexible& Approachable
  14. Compassion Show Empathy
  15. Team Player! Team success!
  16. Be Professional Warm& Helpful!
  17. Intentional Excellence!
  18. RESPECT! Accepting of others values!
  19. Account-ability!! Be Respon-sible!
  20. Intentional Excellence!
  21. Account-ability! Complete Tasks!!
  22. Leadership! Excellent customer service!
  23. Poblem Solving! Be Proactive!
  24. Problem Solving! Take Ownership!