ProblemSolving!TakeOwnership!StewardshipCompanyambassador!Account-ability!CompleteTasks!!BeProfessionalPolished &Courteous!Leadership!Excellentcustomerservice!Responsive-nessPROMPTresponses!INITIATIVE!Go above& Beyond!PostiveAttitude!Flexible&ApproachableBeProfessionalWarm&Helpful!RESPECT!Dignity,Sensitivity,TACT!PostiveAttitude!SMILE!Account-ability!!BeRespon-sible!TeamPlayer! PITCH IN!!IntentionalExcellence!Leadership! Mentor!IntentionalExcellence!!CompassionShowEmpathyIntentionalExcellence!INITIATIVE! Take it!Just do it!PostiveAttitude! Be UPBeat!RESPECT!Acceptingof othersvalues!PoblemSolving!BeProactive!TeamPlayer!Teamsuccess!CompassionNOjudgementProblemSolving!TakeOwnership!StewardshipCompanyambassador!Account-ability!CompleteTasks!!BeProfessionalPolished &Courteous!Leadership!Excellentcustomerservice!Responsive-nessPROMPTresponses!INITIATIVE!Go above& Beyond!PostiveAttitude!Flexible&ApproachableBeProfessionalWarm&Helpful!RESPECT!Dignity,Sensitivity,TACT!PostiveAttitude!SMILE!Account-ability!!BeRespon-sible!TeamPlayer! PITCH IN!!IntentionalExcellence!Leadership! Mentor!IntentionalExcellence!!CompassionShowEmpathyIntentionalExcellence!INITIATIVE! Take it!Just do it!PostiveAttitude! Be UPBeat!RESPECT!Acceptingof othersvalues!PoblemSolving!BeProactive!TeamPlayer!Teamsuccess!CompassionNOjudgement

12 Characteristics of Excellent Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Problem Solving! Take Ownership!
  2. Stewardship Company ambassador!
  3. Account-ability! Complete Tasks!!
  4. Be Professional Polished & Courteous!
  5. Leadership! Excellent customer service!
  6. Responsive-ness PROMPT responses!
  7. INITIATIVE! Go above & Beyond!
  8. Postive Attitude! Flexible& Approachable
  9. Be Professional Warm& Helpful!
  10. RESPECT! Dignity, Sensitivity, TACT!
  11. Postive Attitude! SMILE!
  12. Account-ability!! Be Respon-sible!
  13. Team Player! PITCH IN!!
  14. Intentional Excellence!
  15. Leadership! Mentor!
  16. Intentional Excellence!!
  17. Compassion Show Empathy
  18. Intentional Excellence!
  19. INITIATIVE! Take it! Just do it!
  20. Postive Attitude! Be UPBeat!
  21. RESPECT! Accepting of others values!
  22. Poblem Solving! Be Proactive!
  23. Team Player! Team success!
  24. Compassion NO judgement