FeeWaiversCustomerServicewith asmileMay Iplease...Howcan IhelpGoodAfternoonIs thereanything elseI can assistyou withProductKnowledgeEmpathyCSSProfileRightwords canmake adifferenceI can seewhy youfeel thatwayAllow me amoment tolook intothat for youIagreeVerifyInformationAdditionalAssistanceTerrificAgentsCustodialParentListen tothecustomer'sconcernI doappreciateyourpatiencePowerBuilderAcknowledgingStatementKeep yourvoiceenthusiasticThankyou forholdingCallFlowChartFeeWaiversCustomerServicewith asmileMay Iplease...Howcan IhelpGoodAfternoonIs thereanything elseI can assistyou withProductKnowledgeEmpathyCSSProfileRightwords canmake adifferenceI can seewhy youfeel thatwayAllow me amoment tolook intothat for youIagreeVerifyInformationAdditionalAssistanceTerrificAgentsCustodialParentListen tothecustomer'sconcernI doappreciateyourpatiencePowerBuilderAcknowledgingStatementKeep yourvoiceenthusiasticThankyou forholdingCallFlowChart

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fee Waivers
  2. Customer Service with a smile
  3. May I please...
  4. How can I help
  5. Good Afternoon
  6. Is there anything else I can assist you with
  7. Product Knowledge
  8. Empathy
  9. CSS Profile
  10. Right words can make a difference
  11. I can see why you feel that way
  12. Allow me a moment to look into that for you
  13. I agree
  14. Verify Information
  15. Additional Assistance
  16. Terrific Agents
  17. Custodial Parent
  18. Listen to the customer's concern
  19. I do appreciate your patience
  20. Power Builder
  21. Acknowledging Statement
  22. Keep your voice enthusiastic
  23. Thank you for holding
  24. Call Flow Chart