Terrific Agents Product Knowledge How can I help Fee Waivers I agree I can see why you feel that way Additional Assistance Good Afternoon Verify Information I do appreciate your patience Power Builder Call Flow Chart Right words can make a difference Allow me a moment to look into that for you Listen to the customer's concern Custodial Parent CSS Profile Is there anything else I can assist you with Customer Service with a smile Acknowledging Statement Keep your voice enthusiastic Thank you for holding May I please... Empathy Terrific Agents Product Knowledge How can I help Fee Waivers I agree I can see why you feel that way Additional Assistance Good Afternoon Verify Information I do appreciate your patience Power Builder Call Flow Chart Right words can make a difference Allow me a moment to look into that for you Listen to the customer's concern Custodial Parent CSS Profile Is there anything else I can assist you with Customer Service with a smile Acknowledging Statement Keep your voice enthusiastic Thank you for holding May I please... Empathy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Terrific Agents
Product Knowledge
How can I help
Fee Waivers
I agree
I can see why you feel that way
Additional Assistance
Good Afternoon
Verify Information
I do appreciate your patience
Power
Builder
Call Flow Chart
Right words can make a difference
Allow me a moment to look into that for you
Listen to the customer's concern
Custodial
Parent
CSS
Profile
Is there anything else I can assist you with
Customer Service with a smile
Acknowledging Statement
Keep your voice enthusiastic
Thank you for holding
May I please...
Empathy