Rightwords canmake adifferenceCallFlowChartMay Iplease...Listen tothecustomer'sconcernVerifyInformationGoodAfternoonKeep yourvoiceenthusiasticIs thereanything elseI can assistyou withCustomerServicewith asmileProductKnowledgeI doappreciateyourpatienceFeeWaiversPowerBuilderAdditionalAssistanceIagreeEmpathyThankyou forholdingAllow me amoment tolook intothat for youHowcan IhelpAcknowledgingStatementTerrificAgentsCustodialParentCSSProfileI can seewhy youfeel thatwayRightwords canmake adifferenceCallFlowChartMay Iplease...Listen tothecustomer'sconcernVerifyInformationGoodAfternoonKeep yourvoiceenthusiasticIs thereanything elseI can assistyou withCustomerServicewith asmileProductKnowledgeI doappreciateyourpatienceFeeWaiversPowerBuilderAdditionalAssistanceIagreeEmpathyThankyou forholdingAllow me amoment tolook intothat for youHowcan IhelpAcknowledgingStatementTerrificAgentsCustodialParentCSSProfileI can seewhy youfeel thatway

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Right words can make a difference
  2. Call Flow Chart
  3. May I please...
  4. Listen to the customer's concern
  5. Verify Information
  6. Good Afternoon
  7. Keep your voice enthusiastic
  8. Is there anything else I can assist you with
  9. Customer Service with a smile
  10. Product Knowledge
  11. I do appreciate your patience
  12. Fee Waivers
  13. Power Builder
  14. Additional Assistance
  15. I agree
  16. Empathy
  17. Thank you for holding
  18. Allow me a moment to look into that for you
  19. How can I help
  20. Acknowledging Statement
  21. Terrific Agents
  22. Custodial Parent
  23. CSS Profile
  24. I can see why you feel that way