ProductKnowledgeEmpathyIagreeTerrificAgentsListen tothecustomer'sconcernMay Iplease...CallFlowChartHowcan IhelpAcknowledgingStatementThankyou forholdingVerifyInformationFeeWaiversCSSProfileRightwords canmake adifferenceAdditionalAssistanceCustodialParentI doappreciateyourpatiencePowerBuilderAllow me amoment tolook intothat for youIs thereanything elseI can assistyou withKeep yourvoiceenthusiasticCustomerServicewith asmileI can seewhy youfeel thatwayGoodAfternoonProductKnowledgeEmpathyIagreeTerrificAgentsListen tothecustomer'sconcernMay Iplease...CallFlowChartHowcan IhelpAcknowledgingStatementThankyou forholdingVerifyInformationFeeWaiversCSSProfileRightwords canmake adifferenceAdditionalAssistanceCustodialParentI doappreciateyourpatiencePowerBuilderAllow me amoment tolook intothat for youIs thereanything elseI can assistyou withKeep yourvoiceenthusiasticCustomerServicewith asmileI can seewhy youfeel thatwayGoodAfternoon

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product Knowledge
  2. Empathy
  3. I agree
  4. Terrific Agents
  5. Listen to the customer's concern
  6. May I please...
  7. Call Flow Chart
  8. How can I help
  9. Acknowledging Statement
  10. Thank you for holding
  11. Verify Information
  12. Fee Waivers
  13. CSS Profile
  14. Right words can make a difference
  15. Additional Assistance
  16. Custodial Parent
  17. I do appreciate your patience
  18. Power Builder
  19. Allow me a moment to look into that for you
  20. Is there anything else I can assist you with
  21. Keep your voice enthusiastic
  22. Customer Service with a smile
  23. I can see why you feel that way
  24. Good Afternoon