VerifyInformationCustodialParentTerrificAgentsRightwords canmake adifferenceCustomerServicewith asmileFeeWaiversAdditionalAssistanceListen tothecustomer'sconcernAcknowledgingStatementCallFlowChartAllow me amoment tolook intothat for youPowerBuilderCSSProfileKeep yourvoiceenthusiasticThankyou forholdingI can seewhy youfeel thatwayIs thereanything elseI can assistyou withGoodAfternoonEmpathyIagreeProductKnowledgeHowcan IhelpMay Iplease...I doappreciateyourpatienceVerifyInformationCustodialParentTerrificAgentsRightwords canmake adifferenceCustomerServicewith asmileFeeWaiversAdditionalAssistanceListen tothecustomer'sconcernAcknowledgingStatementCallFlowChartAllow me amoment tolook intothat for youPowerBuilderCSSProfileKeep yourvoiceenthusiasticThankyou forholdingI can seewhy youfeel thatwayIs thereanything elseI can assistyou withGoodAfternoonEmpathyIagreeProductKnowledgeHowcan IhelpMay Iplease...I doappreciateyourpatience

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify Information
  2. Custodial Parent
  3. Terrific Agents
  4. Right words can make a difference
  5. Customer Service with a smile
  6. Fee Waivers
  7. Additional Assistance
  8. Listen to the customer's concern
  9. Acknowledging Statement
  10. Call Flow Chart
  11. Allow me a moment to look into that for you
  12. Power Builder
  13. CSS Profile
  14. Keep your voice enthusiastic
  15. Thank you for holding
  16. I can see why you feel that way
  17. Is there anything else I can assist you with
  18. Good Afternoon
  19. Empathy
  20. I agree
  21. Product Knowledge
  22. How can I help
  23. May I please...
  24. I do appreciate your patience