I'm gladyoucalledGoodafternoonIunderstandIDOCUsername&Password100%AchievementYou areabsolutelycorrectI'msorryPleaseIt would bemypleasure tohelp youBePatientBeCourteousIs thereanything elseI can assistyou withWhat canI do foryou todayNeverInterruptEmpathyHow areyou doingtodayProductKnowledgeAcknowledgingStatementThankyou forholdingYESNoPut asmile onyour voiceOfferAdditionalAssistanceI'm gladyoucalledGoodafternoonIunderstandIDOCUsername&Password100%AchievementYou areabsolutelycorrectI'msorryPleaseIt would bemypleasure tohelp youBePatientBeCourteousIs thereanything elseI can assistyou withWhat canI do foryou todayNeverInterruptEmpathyHow areyou doingtodayProductKnowledgeAcknowledgingStatementThankyou forholdingYESNoPut asmile onyour voiceOfferAdditionalAssistance

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm glad you called
  2. Good afternoon
  3. I understand
  4. IDOC
  5. Username & Password
  6. 100% Achievement
  7. You are absolutely correct
  8. I'm sorry
  9. Please
  10. It would be my pleasure to help you
  11. Be Patient
  12. Be Courteous
  13. Is there anything else I can assist you with
  14. What can I do for you today
  15. Never Interrupt
  16. Empathy
  17. How are you doing today
  18. Product Knowledge
  19. Acknowledging Statement
  20. Thank you for holding
  21. YES
  22. No
  23. Put a smile on your voice
  24. Offer Additional Assistance