Empathy Offer Additional Assistance Is there anything else I can assist you with It would be my pleasure to help you YES Good afternoon No Thank you for holding You are absolutely correct Never Interrupt Acknowledging Statement Be Patient I'm sorry Please 100% Achievement I understand What can I do for you today Product Knowledge How are you doing today I'm glad you called Put a smile on your voice Username & Password Be Courteous IDOC Empathy Offer Additional Assistance Is there anything else I can assist you with It would be my pleasure to help you YES Good afternoon No Thank you for holding You are absolutely correct Never Interrupt Acknowledging Statement Be Patient I'm sorry Please 100% Achievement I understand What can I do for you today Product Knowledge How are you doing today I'm glad you called Put a smile on your voice Username & Password Be Courteous IDOC
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathy
Offer Additional Assistance
Is there anything else I can assist you with
It would be my pleasure to help you
YES
Good afternoon
No
Thank you for holding
You are absolutely correct
Never Interrupt
Acknowledging
Statement
Be Patient
I'm sorry
Please
100% Achievement
I understand
What can I do for you today
Product Knowledge
How are you doing today
I'm glad you called
Put a smile on your voice
Username
& Password
Be Courteous
IDOC