(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I do apologize for any inconvenience
Tone of voice is important
Please allow me one moment
Positive
Attitude
You represent college board
Repeating or rephrasing
Institutions
I'll be more than happy to assist you
Is there any further assistance I can provide you
Friendly
Thank you for holding
Am I speaking with the student or the parent
Actively listens
Engage in conversation
Magnified for a job well done
Thank you for giving us a call here at the college board