Adherence Above 90% Complete 3+ discover courses Finalize Time Below 10% Complete 1 Discover Course CSAT Above 90% for Week 19 100% Quality 100% Empathy Guideline adherence Shared best practice on WP group page Above 95% Quality CSAT Above 85% 100% CSAT 100% CSAT for Week 20 100% QA: Reminder Finalize Time Below 10% for Week 20 CPI Above Peer Average CPI above Peer for all Channels 100% QA Notes 3 CSAT comment acknowledging your service adherence Above 95% CSAT Above 90% 5+ CSAT comment acknowledging your service CPI Above Peer for Week 20 Finalize Time Below 15% Finalize Time Below 5% Adherence Above 90% Complete 3+ discover courses Finalize Time Below 10% Complete 1 Discover Course CSAT Above 90% for Week 19 100% Quality 100% Empathy Guideline adherence Shared best practice on WP group page Above 95% Quality CSAT Above 85% 100% CSAT 100% CSAT for Week 20 100% QA: Reminder Finalize Time Below 10% for Week 20 CPI Above Peer Average CPI above Peer for all Channels 100% QA Notes 3 CSAT comment acknowledging your service adherence Above 95% CSAT Above 90% 5+ CSAT comment acknowledging your service CPI Above Peer for Week 20 Finalize Time Below 15% Finalize Time Below 5%
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Adherence Above 90%
N-Complete 3+ discover courses
I-Finalize Time Below 10%
G-Complete 1 Discover Course
I-CSAT Above 90% for Week 19
B-100% Quality
I-100% Empathy Guideline adherence
I-Shared best practice on WP group page
G-Above 95% Quality
G-CSAT Above 85%
G-100% CSAT
B-100% CSAT for Week 20
N-100% QA: Reminder
O-Finalize Time Below 10% for Week 20
O-CPI Above Peer Average
N-CPI above Peer for all Channels
B-100% QA Notes
G-3 CSAT comment acknowledging your service
O-adherence
Above 95%
B-CSAT Above 90%
I-5+ CSAT comment acknowledging your service
O-CPI Above Peer for Week 20
O-Finalize Time Below 15%
N-Finalize Time Below 5%