CSAT Above 90% CSAT Above 85% Adherence Above 90% Above 95% Quality 100% QA Notes Shared best practice on WP group page Finalize Time Below 15% 100% CSAT for Week 20 100% Quality 100% QA: Reminder CSAT Above 90% for Week 19 Complete 3+ discover courses CPI Above Peer for Week 20 CPI Above Peer Average Complete 1 Discover Course 3 CSAT comment acknowledging your service adherence Above 95% Finalize Time Below 10% for Week 20 CPI above Peer for all Channels 5+ CSAT comment acknowledging your service Finalize Time Below 5% 100% CSAT 100% Empathy Guideline adherence Finalize Time Below 10% CSAT Above 90% CSAT Above 85% Adherence Above 90% Above 95% Quality 100% QA Notes Shared best practice on WP group page Finalize Time Below 15% 100% CSAT for Week 20 100% Quality 100% QA: Reminder CSAT Above 90% for Week 19 Complete 3+ discover courses CPI Above Peer for Week 20 CPI Above Peer Average Complete 1 Discover Course 3 CSAT comment acknowledging your service adherence Above 95% Finalize Time Below 10% for Week 20 CPI above Peer for all Channels 5+ CSAT comment acknowledging your service Finalize Time Below 5% 100% CSAT 100% Empathy Guideline adherence Finalize Time Below 10%
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-CSAT Above 90%
G-CSAT Above 85%
B-Adherence Above 90%
G-Above 95% Quality
B-100% QA Notes
I-Shared best practice on WP group page
O-Finalize Time Below 15%
B-100% CSAT for Week 20
B-100% Quality
N-100% QA: Reminder
I-CSAT Above 90% for Week 19
N-Complete 3+ discover courses
O-CPI Above Peer for Week 20
O-CPI Above Peer Average
G-Complete 1 Discover Course
G-3 CSAT comment acknowledging your service
O-adherence
Above 95%
O-Finalize Time Below 10% for Week 20
N-CPI above Peer for all Channels
I-5+ CSAT comment acknowledging your service
N-Finalize Time Below 5%
G-100% CSAT
I-100% Empathy Guideline adherence
I-Finalize Time Below 10%