Finalize Time Below 5% Shared best practice on WP group page Complete 1 Discover Course CSAT Above 90% for Week 19 Finalize Time Below 10% for Week 20 CPI above Peer for all Channels CSAT Above 85% CPI Above Peer for Week 20 adherence Above 95% 100% QA Notes Finalize Time Below 15% 5+ CSAT comment acknowledging your service CSAT Above 90% Adherence Above 90% CPI Above Peer Average 100% CSAT Above 95% Quality 100% Quality 100% QA: Reminder 3 CSAT comment acknowledging your service Complete 3+ discover courses 100% CSAT for Week 20 100% Empathy Guideline adherence Finalize Time Below 10% Finalize Time Below 5% Shared best practice on WP group page Complete 1 Discover Course CSAT Above 90% for Week 19 Finalize Time Below 10% for Week 20 CPI above Peer for all Channels CSAT Above 85% CPI Above Peer for Week 20 adherence Above 95% 100% QA Notes Finalize Time Below 15% 5+ CSAT comment acknowledging your service CSAT Above 90% Adherence Above 90% CPI Above Peer Average 100% CSAT Above 95% Quality 100% Quality 100% QA: Reminder 3 CSAT comment acknowledging your service Complete 3+ discover courses 100% CSAT for Week 20 100% Empathy Guideline adherence Finalize Time Below 10%
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Finalize Time Below 5%
I-Shared best practice on WP group page
G-Complete 1 Discover Course
I-CSAT Above 90% for Week 19
O-Finalize Time Below 10% for Week 20
N-CPI above Peer for all Channels
G-CSAT Above 85%
O-CPI Above Peer for Week 20
O-adherence
Above 95%
B-100% QA Notes
O-Finalize Time Below 15%
I-5+ CSAT comment acknowledging your service
B-CSAT Above 90%
B-Adherence Above 90%
O-CPI Above Peer Average
G-100% CSAT
G-Above 95% Quality
B-100% Quality
N-100% QA: Reminder
G-3 CSAT comment acknowledging your service
N-Complete 3+ discover courses
B-100% CSAT for Week 20
I-100% Empathy Guideline adherence
I-Finalize Time Below 10%