(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Showed a customer how to save 5 minutes
Used customer's name twice in a conversation (Call My Name)
I showed a customer how to save $5
Asked 2 good questions to identify needs (Detective Work)
Sold Bill Pay to a customer
Signed a customer up for Opt In
I signed up for eStatements
Signed up a new Online Banking customer
Signed a customer up for eStatements
Sold a product the customer doesn't have
Referred someone to Trust & Investments
Talked about benefits instead of products
SMILED
Obtained an email address from a current customer
Sent a cross-sell letter as a follow up to a phone conversation
Escorted the customer (to another office, waiting area, door, etc.)
Introduced a customer to another employee (The Flip)
Made a follow-up phone call to a potential customer
Sold a Student Account
Sold a safety deposit box
Gave my business card to a customer
Asked a customer "What more can I do for you today?"
Dress the part of a trusted financial expert (All Dressed Up)
