(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Signed up a new Online Banking customer
I showed a customer how to save $5
Sold Bill Pay to a customer
Sent a thank you note
Referred someone to Trust & Investments
Asked 2 good questions to identify needs (Detective Work)
Showed a customer how to save 5 minutes
Talked about benefits instead of products
Sent a cross-sell letter as a follow up to a phone conversation
Introduced a customer to another employee (The Flip)
Made a referral to a lender
I signed up for eStatements
Used customer's name twice in a conversation (Call My Name)
Made a follow-up phone call to a potential customer
Sold a product the customer doesn't have
Sold a Student Account
Sold a safety deposit box
Signed a customer up for eStatements
Dress the part of a trusted financial expert (All Dressed Up)
Obtained an email address from a current customer
Gave my business card to a customer
SMILED
Asked a customer "What more can I do for you today?"
Signed a customer up for Opt In
Escorted the customer (to another office, waiting area, door, etc.)