(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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SMILED
Showed a customer how to save 5 minutes
Obtained an email address from a current customer
Gave my business card to a customer
Talked about benefits instead of products
Sold a product the customer doesn't have
Asked 2 good questions to identify needs (Detective Work)
Made a follow-up phone call to a potential customer
Signed a customer up for Opt In
I showed a customer how to save $5
Asked a customer "What more can I do for you today?"
Made a referral to a lender
Introduced a customer to another employee (The Flip)
Escorted the customer (to another office, waiting area, door, etc.)
Dress the part of a trusted financial expert (All Dressed Up)
Sold a Student Account
Sold Bill Pay to a customer
Signed up a new Online Banking customer
Sent a thank you note
Referred someone to Trust & Investments
Sold a safety deposit box
Sent a cross-sell letter as a follow up to a phone conversation
I signed up for eStatements
Signed a customer up for eStatements
Used customer's name twice in a conversation (Call My Name)