(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Signed a customer up for Opt In
I showed a customer how to save $5
Sent a thank you note
Asked a customer "What more can I do for you today?"
Escorted the customer (to another office, waiting area, door, etc.)
Used customer's name twice in a conversation (Call My Name)
Made a referral to a lender
Signed a customer up for eStatements
Sold a Student Account
Sold a product the customer doesn't have
Showed a customer how to save 5 minutes
Dress the part of a trusted financial expert (All Dressed Up)
Introduced a customer to another employee (The Flip)
Sold Bill Pay to a customer
Talked about benefits instead of products
Asked 2 good questions to identify needs (Detective Work)
SMILED
Signed up a new Online Banking customer
Sold a safety deposit box
Referred someone to Trust & Investments
Gave my business card to a customer
Made a follow-up phone call to a potential customer
I signed up for eStatements
Obtained an email address from a current customer
Sent a cross-sell letter as a follow up to a phone conversation