(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked Marketing Question on call (Email Case Number to Alfa)
Provided Empathy on Call (Email Case number to Alfa)
Asked Marketing Question on call (Email Case Number to Alfa)
No Missed Callback for 1 Week
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
MTD Quality Evaluation is 90% or Above
Confirmed Resolution on Call (Email Alfa case number)
Billable Hours is at 80% or above
Provided Commitment Statement on Call (Email Case number to Alfa)
AHT MTD is at 16 Minutes or Below
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
ACW MTD is at Goal of 2.65% of total time
6 Promoter Surveys in a Week :)
MTD NPS is at 62 or Above
No Open Cases for 1 Week
1 Quality Evaluation is 95% or above!
WTD NPS is at 67 or Above
Ended Last Week at 67 NPS or Above
1 Promoter Survey :)
Provided Commitment Statement on Call (Email Case Number to Alfa)
Provided Empathy on Call (Email Case number to Alfa)
No Open Cases for 2 weeks
Confirmed Resolution on Call (Email Alfa case number)
