(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided Commitment Statement on Call (Email Case Number to Alfa)
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
No Missed Callback for 1 Week
No Open Cases for 2 weeks
No Open Cases for 1 Week
WTD NPS is at 67 or Above
Confirmed Resolution on Call (Email Alfa case number)
MTD Quality Evaluation is 90% or Above
MTD NPS is at 62 or Above
Asked Marketing Question on call (Email Case Number to Alfa)
Provided Commitment Statement on Call (Email Case number to Alfa)
ACW MTD is at Goal of 2.65% of total time
AHT MTD is at 16 Minutes or Below
6 Promoter Surveys in a Week :)
1 Quality Evaluation is 95% or above!
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
Asked Marketing Question on call (Email Case Number to Alfa)
Billable Hours is at 80% or above
Provided Empathy on Call (Email Case number to Alfa)
1 Promoter Survey :)
Ended Last Week at 67 NPS or Above
Confirmed Resolution on Call (Email Alfa case number)
3 Promoter Surveys :)
Provided Empathy on Call (Email Case number to Alfa)
