(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
6 Promoter Surveys in a Week :)
WTD NPS is at 67 or Above
ACW MTD is at Goal of 2.65% of total time
Provided Empathy on Call (Email Case number to Alfa)
AHT MTD is at 16 Minutes or Below
Asked Marketing Question on call (Email Case Number to Alfa)
Provided Commitment Statement on Call (Email Case number to Alfa)
Ended Last Week at 67 NPS or Above
3 Promoter Surveys :)
No Open Cases for 1 Week
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
Confirmed Resolution on Call (Email Alfa case number)
Asked Marketing Question on call (Email Case Number to Alfa)
Provided Commitment Statement on Call (Email Case Number to Alfa)
Confirmed Resolution on Call (Email Alfa case number)
No Missed Callback for 1 Week
Billable Hours is at 80% or above
No Open Cases for 2 weeks
MTD Quality Evaluation is 90% or Above
1 Quality Evaluation is 95% or above!
1 Promoter Survey :)
MTD NPS is at 62 or Above
Provided Empathy on Call (Email Case number to Alfa)