(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
6 Promoter Surveys in a Week :)
Provided Commitment Statement on Call (Email Case Number to Alfa)
MTD NPS is at 62 or Above
ACW MTD is at Goal of 2.65% of total time
Provided Commitment Statement on Call (Email Case number to Alfa)
No Open Cases for 2 weeks
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
Provided Empathy on Call (Email Case number to Alfa)
Asked Marketing Question on call (Email Case Number to Alfa)
3 Promoter Surveys :)
AHT MTD is at 16 Minutes or Below
1 Promoter Survey :)
WTD NPS is at 67 or Above
Confirmed Resolution on Call (Email Alfa case number)
1 Quality Evaluation is 95% or above!
Confirmed Resolution on Call (Email Alfa case number)
MTD Quality Evaluation is 90% or Above
Asked Marketing Question on call (Email Case Number to Alfa)
Billable Hours is at 80% or above
No Missed Callback for 1 Week
Provided Empathy on Call (Email Case number to Alfa)
