(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ended Last Week at 67 NPS or Above
AHT MTD is at 16 Minutes or Below
Asked Marketing Question on call (Email Case Number to Alfa)
Provided Empathy on Call (Email Case number to Alfa)
MTD NPS is at 62 or Above
Provided Commitment Statement on Call (Email Case number to Alfa)
No Open Cases for 2 weeks
Confirmed Resolution on Call (Email Alfa case number)
No Missed Callback for 1 Week
Provided Commitment Statement on Call (Email Case Number to Alfa)
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
WTD NPS is at 67 or Above
3 Promoter Surveys :)
Provided Empathy on Call (Email Case number to Alfa)
ACW MTD is at Goal of 2.65% of total time
1 Promoter Survey :)
1 Quality Evaluation is 95% or above!
6 Promoter Surveys in a Week :)
MTD Quality Evaluation is 90% or Above
No Open Cases for 1 Week
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
Asked Marketing Question on call (Email Case Number to Alfa)
Billable Hours is at 80% or above
Confirmed Resolution on Call (Email Alfa case number)
