(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked Marketing Question on call (Email Case Number to Alfa)
AHT MTD is at 16 Minutes or Below
ACW MTD is at Goal of 2.65% of total time
1 Quality Evaluation is 95% or above!
Verified 4/7 Before Changing Anything on account (Email Alfa case number)
No Missed Callback for 1 Week
Confirmed Resolution on Call (Email Alfa case number)
3 Promoter Surveys :)
Provided Commitment Statement on Call (Email Case number to Alfa)
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
MTD Quality Evaluation is 90% or Above
6 Promoter Surveys in a Week :)
Provided Empathy on Call (Email Case number to Alfa)
Provided Empathy on Call (Email Case number to Alfa)
No Open Cases for 2 weeks
1 Promoter Survey :)
Billable Hours is at 80% or above
No Open Cases for 1 Week
MTD NPS is at 62 or Above
Confirmed Resolution on Call (Email Alfa case number)
Asked Marketing Question on call (Email Case Number to Alfa)
Ended Last Week at 67 NPS or Above
WTD NPS is at 67 or Above
Provided Commitment Statement on Call (Email Case Number to Alfa)
