(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Verified 4/7 Before Changing Anything on account (Email Alfa case number)
MTD NPS is at 62 or Above
Confirmed Resolution on Call (Email Alfa case number)
No Missed Callback for 1 Week
Asked Marketing Question on call (Email Case Number to Alfa)
Used EShooter on Notes for 5 Cases (Email Alfa Case Number)
Provided Commitment Statement on Call (Email Case Number to Alfa)
Confirmed Resolution on Call (Email Alfa case number)
3 Promoter Surveys :)
No Open Cases for 1 Week
1 Quality Evaluation is 95% or above!
No Open Cases for 2 weeks
Billable Hours is at 80% or above
MTD Quality Evaluation is 90% or Above
1 Promoter Survey :)
Provided Empathy on Call (Email Case number to Alfa)
Provided Empathy on Call (Email Case number to Alfa)
Ended Last Week at 67 NPS or Above
Provided Commitment Statement on Call (Email Case number to Alfa)
ACW MTD is at Goal of 2.65% of total time
AHT MTD is at 16 Minutes or Below
Asked Marketing Question on call (Email Case Number to Alfa)
