Heardsomeone'schild or petin thebackgroundGreetedacoworkerHad perfectattendancefor the weekCleanedup yourworkspacethis weekSent anencouragingmessage inTeamsTalkedtoyourselfTransferredto thesurveyTookbreaks/lunchon time allweekReactedto amessagein TeamsTook awalk onbreakHeard ananimaloutside yourroom/officeAsked aquestionin SlackJokedaboutyour longcommuteAcaller/chattermade yousmilePosted amessage inCengageOperationsteams channelHave 11:30AHT orbetter onweeklyscorecardAssisteda fellowadvisorReceivedgoodfeedbackfrom acaller/chatterHave 30 orless AvgACW onweeklyscorecardUsedphoneticson a callResolved anissue byclearingcookies/cacheDid ahouseholdchore onyour breakCaller/chatterasks aboutthe weather Made a95% orbetter ona QualityHeardsomeone'schild or petin thebackgroundGreetedacoworkerHad perfectattendancefor the weekCleanedup yourworkspacethis weekSent anencouragingmessage inTeamsTalkedtoyourselfTransferredto thesurveyTookbreaks/lunchon time allweekReactedto amessagein TeamsTook awalk onbreakHeard ananimaloutside yourroom/officeAsked aquestionin SlackJokedaboutyour longcommuteAcaller/chattermade yousmilePosted amessage inCengageOperationsteams channelHave 11:30AHT orbetter onweeklyscorecardAssisteda fellowadvisorReceivedgoodfeedbackfrom acaller/chatterHave 30 orless AvgACW onweeklyscorecardUsedphoneticson a callResolved anissue byclearingcookies/cacheDid ahouseholdchore onyour breakCaller/chatterasks aboutthe weather Made a95% orbetter ona Quality

Cengage WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heard someone's child or pet in the background
  2. Greeted a coworker
  3. Had perfect attendance for the week
  4. Cleaned up your workspace this week
  5. Sent an encouraging message in Teams
  6. Talked to yourself
  7. Transferred to the survey
  8. Took breaks/lunch on time all week
  9. Reacted to a message in Teams
  10. Took a walk on break
  11. Heard an animal outside your room/office
  12. Asked a question in Slack
  13. Joked about your long commute
  14. A caller/chatter made you smile
  15. Posted a message in Cengage Operations teams channel
  16. Have 11:30 AHT or better on weekly scorecard
  17. Assisted a fellow advisor
  18. Received good feedback from a caller/chatter
  19. Have 30 or less Avg ACW on weekly scorecard
  20. Used phonetics on a call
  21. Resolved an issue by clearing cookies/cache
  22. Did a household chore on your break
  23. Caller/chatter asks about the weather
  24. Made a 95% or better on a Quality