Have 11:30AHT orbetter onweeklyscorecardHeard ananimaloutside yourroom/officeAcaller/chattermade yousmileTalkedtoyourselfHeardsomeone'schild or petin thebackgroundPosted amessage inCengageOperationsteams channelHad perfectattendancefor the weekMade a95% orbetter ona QualityAssisteda fellowadvisorSent anencouragingmessage inTeamsDid ahouseholdchore onyour breakResolved anissue byclearingcookies/cacheTookbreaks/lunchon time allweekAsked aquestionin SlackUsedphoneticson a callCaller/chatterasks aboutthe weather Transferredto thesurveyHave 30 orless AvgACW onweeklyscorecardJokedaboutyour longcommuteGreetedacoworkerTook awalk onbreakReactedto amessagein TeamsReceivedgoodfeedbackfrom acaller/chatterCleanedup yourworkspacethis weekHave 11:30AHT orbetter onweeklyscorecardHeard ananimaloutside yourroom/officeAcaller/chattermade yousmileTalkedtoyourselfHeardsomeone'schild or petin thebackgroundPosted amessage inCengageOperationsteams channelHad perfectattendancefor the weekMade a95% orbetter ona QualityAssisteda fellowadvisorSent anencouragingmessage inTeamsDid ahouseholdchore onyour breakResolved anissue byclearingcookies/cacheTookbreaks/lunchon time allweekAsked aquestionin SlackUsedphoneticson a callCaller/chatterasks aboutthe weather Transferredto thesurveyHave 30 orless AvgACW onweeklyscorecardJokedaboutyour longcommuteGreetedacoworkerTook awalk onbreakReactedto amessagein TeamsReceivedgoodfeedbackfrom acaller/chatterCleanedup yourworkspacethis week

Cengage WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have 11:30 AHT or better on weekly scorecard
  2. Heard an animal outside your room/office
  3. A caller/chatter made you smile
  4. Talked to yourself
  5. Heard someone's child or pet in the background
  6. Posted a message in Cengage Operations teams channel
  7. Had perfect attendance for the week
  8. Made a 95% or better on a Quality
  9. Assisted a fellow advisor
  10. Sent an encouraging message in Teams
  11. Did a household chore on your break
  12. Resolved an issue by clearing cookies/cache
  13. Took breaks/lunch on time all week
  14. Asked a question in Slack
  15. Used phonetics on a call
  16. Caller/chatter asks about the weather
  17. Transferred to the survey
  18. Have 30 or less Avg ACW on weekly scorecard
  19. Joked about your long commute
  20. Greeted a coworker
  21. Took a walk on break
  22. Reacted to a message in Teams
  23. Received good feedback from a caller/chatter
  24. Cleaned up your workspace this week