Caller/chatterasks aboutthe weather Heardsomeone'schild or petin thebackgroundTook awalk onbreakHad perfectattendancefor the weekTookbreaks/lunchon time allweekTransferredto thesurveyReceivedgoodfeedbackfrom acaller/chatterCleanedup yourworkspacethis weekHeard ananimaloutside yourroom/officeTalkedtoyourselfPosted amessage inCengageOperationsteams channelReactedto amessagein TeamsUsedphoneticson a callDid ahouseholdchore onyour breakAcaller/chattermade yousmileResolved anissue byclearingcookies/cacheHave 11:30AHT orbetter onweeklyscorecardSent anencouragingmessage inTeamsGreetedacoworkerHave 30 orless AvgACW onweeklyscorecardMade a95% orbetter ona QualityAsked aquestionin SlackAssisteda fellowadvisorJokedaboutyour longcommuteCaller/chatterasks aboutthe weather Heardsomeone'schild or petin thebackgroundTook awalk onbreakHad perfectattendancefor the weekTookbreaks/lunchon time allweekTransferredto thesurveyReceivedgoodfeedbackfrom acaller/chatterCleanedup yourworkspacethis weekHeard ananimaloutside yourroom/officeTalkedtoyourselfPosted amessage inCengageOperationsteams channelReactedto amessagein TeamsUsedphoneticson a callDid ahouseholdchore onyour breakAcaller/chattermade yousmileResolved anissue byclearingcookies/cacheHave 11:30AHT orbetter onweeklyscorecardSent anencouragingmessage inTeamsGreetedacoworkerHave 30 orless AvgACW onweeklyscorecardMade a95% orbetter ona QualityAsked aquestionin SlackAssisteda fellowadvisorJokedaboutyour longcommute

Cengage WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller/chatter asks about the weather
  2. Heard someone's child or pet in the background
  3. Took a walk on break
  4. Had perfect attendance for the week
  5. Took breaks/lunch on time all week
  6. Transferred to the survey
  7. Received good feedback from a caller/chatter
  8. Cleaned up your workspace this week
  9. Heard an animal outside your room/office
  10. Talked to yourself
  11. Posted a message in Cengage Operations teams channel
  12. Reacted to a message in Teams
  13. Used phonetics on a call
  14. Did a household chore on your break
  15. A caller/chatter made you smile
  16. Resolved an issue by clearing cookies/cache
  17. Have 11:30 AHT or better on weekly scorecard
  18. Sent an encouraging message in Teams
  19. Greeted a coworker
  20. Have 30 or less Avg ACW on weekly scorecard
  21. Made a 95% or better on a Quality
  22. Asked a question in Slack
  23. Assisted a fellow advisor
  24. Joked about your long commute