GreetedacoworkerTook awalk onbreakAcaller/chattermade yousmileDid ahouseholdchore onyour breakHeard ananimaloutside yourroom/officeReactedto amessagein TeamsHave 11:30AHT orbetter onweeklyscorecardResolved anissue byclearingcookies/cacheHeardsomeone'schild or petin thebackgroundJokedaboutyour longcommuteReceivedgoodfeedbackfrom acaller/chatterAsked aquestionin SlackTransferredto thesurveyTookbreaks/lunchon time allweekHad perfectattendancefor the weekCleanedup yourworkspacethis weekUsedphoneticson a callSent anencouragingmessage inTeamsPosted amessage inCengageOperationsteams channelHave 30 orless AvgACW onweeklyscorecardCaller/chatterasks aboutthe weather Made a95% orbetter ona QualityAssisteda fellowadvisorTalkedtoyourselfGreetedacoworkerTook awalk onbreakAcaller/chattermade yousmileDid ahouseholdchore onyour breakHeard ananimaloutside yourroom/officeReactedto amessagein TeamsHave 11:30AHT orbetter onweeklyscorecardResolved anissue byclearingcookies/cacheHeardsomeone'schild or petin thebackgroundJokedaboutyour longcommuteReceivedgoodfeedbackfrom acaller/chatterAsked aquestionin SlackTransferredto thesurveyTookbreaks/lunchon time allweekHad perfectattendancefor the weekCleanedup yourworkspacethis weekUsedphoneticson a callSent anencouragingmessage inTeamsPosted amessage inCengageOperationsteams channelHave 30 orless AvgACW onweeklyscorecardCaller/chatterasks aboutthe weather Made a95% orbetter ona QualityAssisteda fellowadvisorTalkedtoyourself

Cengage WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Greeted a coworker
  2. Took a walk on break
  3. A caller/chatter made you smile
  4. Did a household chore on your break
  5. Heard an animal outside your room/office
  6. Reacted to a message in Teams
  7. Have 11:30 AHT or better on weekly scorecard
  8. Resolved an issue by clearing cookies/cache
  9. Heard someone's child or pet in the background
  10. Joked about your long commute
  11. Received good feedback from a caller/chatter
  12. Asked a question in Slack
  13. Transferred to the survey
  14. Took breaks/lunch on time all week
  15. Had perfect attendance for the week
  16. Cleaned up your workspace this week
  17. Used phonetics on a call
  18. Sent an encouraging message in Teams
  19. Posted a message in Cengage Operations teams channel
  20. Have 30 or less Avg ACW on weekly scorecard
  21. Caller/chatter asks about the weather
  22. Made a 95% or better on a Quality
  23. Assisted a fellow advisor
  24. Talked to yourself