Have 30 orless AvgACW onweeklyscorecardReactedto amessagein TeamsTalkedtoyourselfAssisteda fellowadvisorUsedphoneticson a callMade a95% orbetter ona QualityHad perfectattendancefor the weekHeard ananimaloutside yourroom/officeTookbreaks/lunchon time allweekCaller/chatterasks aboutthe weather Posted amessage inCengageOperationsteams channelTook awalk onbreakAcaller/chattermade yousmileGreetedacoworkerAsked aquestionin SlackHave 11:30AHT orbetter onweeklyscorecardReceivedgoodfeedbackfrom acaller/chatterResolved anissue byclearingcookies/cacheSent anencouragingmessage inTeamsCleanedup yourworkspacethis weekJokedaboutyour longcommuteDid ahouseholdchore onyour breakTransferredto thesurveyHeardsomeone'schild or petin thebackgroundHave 30 orless AvgACW onweeklyscorecardReactedto amessagein TeamsTalkedtoyourselfAssisteda fellowadvisorUsedphoneticson a callMade a95% orbetter ona QualityHad perfectattendancefor the weekHeard ananimaloutside yourroom/officeTookbreaks/lunchon time allweekCaller/chatterasks aboutthe weather Posted amessage inCengageOperationsteams channelTook awalk onbreakAcaller/chattermade yousmileGreetedacoworkerAsked aquestionin SlackHave 11:30AHT orbetter onweeklyscorecardReceivedgoodfeedbackfrom acaller/chatterResolved anissue byclearingcookies/cacheSent anencouragingmessage inTeamsCleanedup yourworkspacethis weekJokedaboutyour longcommuteDid ahouseholdchore onyour breakTransferredto thesurveyHeardsomeone'schild or petin thebackground

Cengage WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have 30 or less Avg ACW on weekly scorecard
  2. Reacted to a message in Teams
  3. Talked to yourself
  4. Assisted a fellow advisor
  5. Used phonetics on a call
  6. Made a 95% or better on a Quality
  7. Had perfect attendance for the week
  8. Heard an animal outside your room/office
  9. Took breaks/lunch on time all week
  10. Caller/chatter asks about the weather
  11. Posted a message in Cengage Operations teams channel
  12. Took a walk on break
  13. A caller/chatter made you smile
  14. Greeted a coworker
  15. Asked a question in Slack
  16. Have 11:30 AHT or better on weekly scorecard
  17. Received good feedback from a caller/chatter
  18. Resolved an issue by clearing cookies/cache
  19. Sent an encouraging message in Teams
  20. Cleaned up your workspace this week
  21. Joked about your long commute
  22. Did a household chore on your break
  23. Transferred to the survey
  24. Heard someone's child or pet in the background