Receiveda questionfrom the ICon a holdSent Nicky amisroutedOracleInteractionResolveda NOT4HoldResolveda NOT2HoldProcessed aHold requestNOT in yourregionWent for a30 minutewalkReceiveda ping toapprove acreditSpentan houroutsideSent aNOT4InteractionSent aNOT3InteractionProcesseda disputeHad anITissueResolveda NOT3HoldGot acomplimentfrom a RApersonCompletedan RCFArequestGot acomplimentfrom aDistributorBinged aNetflixseriesResolveda NOT1HoldSent aNOT2InteractionProcessedan AISorderApproveda creditSent aNOT1InteractionReceived aping fromsomeone inCSMReassignedan OracleInteraction tothe correctteamReceiveda questionfrom the ICon a holdSent Nicky amisroutedOracleInteractionResolveda NOT4HoldResolveda NOT2HoldProcessed aHold requestNOT in yourregionWent for a30 minutewalkReceiveda ping toapprove acreditSpentan houroutsideSent aNOT4InteractionSent aNOT3InteractionProcesseda disputeHad anITissueResolveda NOT3HoldGot acomplimentfrom a RApersonCompletedan RCFArequestGot acomplimentfrom aDistributorBinged aNetflixseriesResolveda NOT1HoldSent aNOT2InteractionProcessedan AISorderApproveda creditSent aNOT1InteractionReceived aping fromsomeone inCSMReassignedan OracleInteraction tothe correctteam

'Back Office' Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a question from the IC on a hold
  2. Sent Nicky a misrouted Oracle Interaction
  3. Resolved a NOT4 Hold
  4. Resolved a NOT2 Hold
  5. Processed a Hold request NOT in your region
  6. Went for a 30 minute walk
  7. Received a ping to approve a credit
  8. Spent an hour outside
  9. Sent a NOT4 Interaction
  10. Sent a NOT3 Interaction
  11. Processed a dispute
  12. Had an IT issue
  13. Resolved a NOT3 Hold
  14. Got a compliment from a RA person
  15. Completed an RCFA request
  16. Got a compliment from a Distributor
  17. Binged a Netflix series
  18. Resolved a NOT1 Hold
  19. Sent a NOT2 Interaction
  20. Processed an AIS order
  21. Approved a credit
  22. Sent a NOT1 Interaction
  23. Received a ping from someone in CSM
  24. Reassigned an Oracle Interaction to the correct team