Receiveda questionfrom the ICon a holdResolveda NOT4HoldApproveda creditHad anITissueReassignedan OracleInteraction tothe correctteamResolveda NOT1HoldSent aNOT4InteractionGot acomplimentfrom a RApersonWent for a30 minutewalkSent aNOT1InteractionResolveda NOT2HoldResolveda NOT3HoldSent aNOT3InteractionProcesseda disputeBinged aNetflixseriesProcessed aHold requestNOT in yourregionProcessedan AISorderSpentan houroutsideCompletedan RCFArequestSent Nicky amisroutedOracleInteractionSent aNOT2InteractionGot acomplimentfrom aDistributorReceived aping fromsomeone inCSMReceiveda ping toapprove acreditReceiveda questionfrom the ICon a holdResolveda NOT4HoldApproveda creditHad anITissueReassignedan OracleInteraction tothe correctteamResolveda NOT1HoldSent aNOT4InteractionGot acomplimentfrom a RApersonWent for a30 minutewalkSent aNOT1InteractionResolveda NOT2HoldResolveda NOT3HoldSent aNOT3InteractionProcesseda disputeBinged aNetflixseriesProcessed aHold requestNOT in yourregionProcessedan AISorderSpentan houroutsideCompletedan RCFArequestSent Nicky amisroutedOracleInteractionSent aNOT2InteractionGot acomplimentfrom aDistributorReceived aping fromsomeone inCSMReceiveda ping toapprove acredit

'Back Office' Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a question from the IC on a hold
  2. Resolved a NOT4 Hold
  3. Approved a credit
  4. Had an IT issue
  5. Reassigned an Oracle Interaction to the correct team
  6. Resolved a NOT1 Hold
  7. Sent a NOT4 Interaction
  8. Got a compliment from a RA person
  9. Went for a 30 minute walk
  10. Sent a NOT1 Interaction
  11. Resolved a NOT2 Hold
  12. Resolved a NOT3 Hold
  13. Sent a NOT3 Interaction
  14. Processed a dispute
  15. Binged a Netflix series
  16. Processed a Hold request NOT in your region
  17. Processed an AIS order
  18. Spent an hour outside
  19. Completed an RCFA request
  20. Sent Nicky a misrouted Oracle Interaction
  21. Sent a NOT2 Interaction
  22. Got a compliment from a Distributor
  23. Received a ping from someone in CSM
  24. Received a ping to approve a credit