Receiveda questionfrom the ICon a holdApproveda creditReceived aping fromsomeone inCSMResolveda NOT4HoldProcesseda disputeProcessed aHold requestNOT in yourregionGot acomplimentfrom a RApersonProcessedan AISorderReassignedan OracleInteraction tothe correctteamWent for a30 minutewalkSent Nicky amisroutedOracleInteractionSent aNOT2InteractionSent aNOT3InteractionResolveda NOT2HoldResolveda NOT1HoldSent aNOT1InteractionCompletedan RCFArequestResolveda NOT3HoldGot acomplimentfrom aDistributorHad anITissueBinged aNetflixseriesSpentan houroutsideSent aNOT4InteractionReceiveda ping toapprove acreditReceiveda questionfrom the ICon a holdApproveda creditReceived aping fromsomeone inCSMResolveda NOT4HoldProcesseda disputeProcessed aHold requestNOT in yourregionGot acomplimentfrom a RApersonProcessedan AISorderReassignedan OracleInteraction tothe correctteamWent for a30 minutewalkSent Nicky amisroutedOracleInteractionSent aNOT2InteractionSent aNOT3InteractionResolveda NOT2HoldResolveda NOT1HoldSent aNOT1InteractionCompletedan RCFArequestResolveda NOT3HoldGot acomplimentfrom aDistributorHad anITissueBinged aNetflixseriesSpentan houroutsideSent aNOT4InteractionReceiveda ping toapprove acredit

'Back Office' Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a question from the IC on a hold
  2. Approved a credit
  3. Received a ping from someone in CSM
  4. Resolved a NOT4 Hold
  5. Processed a dispute
  6. Processed a Hold request NOT in your region
  7. Got a compliment from a RA person
  8. Processed an AIS order
  9. Reassigned an Oracle Interaction to the correct team
  10. Went for a 30 minute walk
  11. Sent Nicky a misrouted Oracle Interaction
  12. Sent a NOT2 Interaction
  13. Sent a NOT3 Interaction
  14. Resolved a NOT2 Hold
  15. Resolved a NOT1 Hold
  16. Sent a NOT1 Interaction
  17. Completed an RCFA request
  18. Resolved a NOT3 Hold
  19. Got a compliment from a Distributor
  20. Had an IT issue
  21. Binged a Netflix series
  22. Spent an hour outside
  23. Sent a NOT4 Interaction
  24. Received a ping to approve a credit