ProductKnowledgeThankyou forholdingIUnderstandI do apologizefor anyinconvenienceTone ofvoice isimportantIf IunderstandyoucorrectlyIs there anyfurtherassistance Ican provideyouRepeatingorRephrasingFriendlyEngage inconversationIDOCParent'sIncome &BenefitsPleaseallow meonemomentMagnifiedfor a jobwell doneInstitutionsAm Ispeakingwith thestudent orthe parentOfferOptionsActivelylistensSo what Ihear yousayingis....I'll bemore thanhappy toassist youMay IhaveYourepresentcollegeboardThank you forgiving us acall here atthe collegeboardPositiveAttitudeProductKnowledgeThankyou forholdingIUnderstandI do apologizefor anyinconvenienceTone ofvoice isimportantIf IunderstandyoucorrectlyIs there anyfurtherassistance Ican provideyouRepeatingorRephrasingFriendlyEngage inconversationIDOCParent'sIncome &BenefitsPleaseallow meonemomentMagnifiedfor a jobwell doneInstitutionsAm Ispeakingwith thestudent orthe parentOfferOptionsActivelylistensSo what Ihear yousayingis....I'll bemore thanhappy toassist youMay IhaveYourepresentcollegeboardThank you forgiving us acall here atthe collegeboardPositiveAttitude

COLLEGE BOARD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product Knowledge
  2. Thank you for holding
  3. I Understand
  4. I do apologize for any inconvenience
  5. Tone of voice is important
  6. If I understand you correctly
  7. Is there any further assistance I can provide you
  8. Repeating or Rephrasing
  9. Friendly
  10. Engage in conversation
  11. IDOC
  12. Parent's Income & Benefits
  13. Please allow me one moment
  14. Magnified for a job well done
  15. Institutions
  16. Am I speaking with the student or the parent
  17. Offer Options
  18. Actively listens
  19. So what I hear you saying is....
  20. I'll be more than happy to assist you
  21. May I have
  22. You represent college board
  23. Thank you for giving us a call here at the college board
  24. Positive Attitude