(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Am I speaking with the student or the parent
Product Knowledge
You represent college board
So what I hear you saying is....
Actively listens
Thank you for holding
Tone of voice is important
Please allow me one moment
I do apologize for any inconvenience
I
Understand
Repeating or Rephrasing
Is there any further assistance I can provide you
Institutions
Engage in conversation
Friendly
Parent's Income & Benefits
Magnified for a job well done
Thank you for giving us a call here at the college board