Branded thecall with thesurveyUCID:DisplayedEmpathyUCID:Recappedcall with1-855#UCID: Built rapportduring thecallUCID: DisplayedEmpathyUCID: Usedcustomers'name duringconversationUCID:Displayeda positiveToneUCID: Acknowledgeda customerconcernUCID:  Willingnessto help formissingchannelsUCID:RecapCallUCID: LimitedMutualSilenceUCID: Recappedcall with1-855#UCID:Acknowledgeda customerConcernUCID: DisplayedEmpathyUCID: Recap callwith CalldetailsUCID:  Usedcustomers'name duringconversationUCID: Willingnessto helpStatementgivenUCID:Free!OfferedEHHUCID: Branded thecall with thesurveyUCID:Willingnessto help foractivatingequipmentUCID: Recap callwith CalldetailsUCID: OfferedEHHUCID:Recappedcall with1-855#UCID:Branded thecall with thesurveyUCID:DisplayedEmpathyUCID:Recappedcall with1-855#UCID: Built rapportduring thecallUCID: DisplayedEmpathyUCID: Usedcustomers'name duringconversationUCID:Displayeda positiveToneUCID: Acknowledgeda customerconcernUCID:  Willingnessto help formissingchannelsUCID:RecapCallUCID: LimitedMutualSilenceUCID: Recappedcall with1-855#UCID:Acknowledgeda customerConcernUCID: DisplayedEmpathyUCID: Recap callwith CalldetailsUCID:  Usedcustomers'name duringconversationUCID: Willingnessto helpStatementgivenUCID:Free!OfferedEHHUCID: Branded thecall with thesurveyUCID:Willingnessto help foractivatingequipmentUCID: Recap callwith CalldetailsUCID: OfferedEHHUCID:Recappedcall with1-855#UCID:

VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Branded the call with the survey UCID:
  2. Displayed Empathy UCID:
  3. Recapped call with 1-855# UCID:
  4. Built rapport during the call UCID:
  5. Displayed Empathy UCID:
  6. Used customers' name during conversation UCID:
  7. Displayed a positive Tone UCID:
  8. Acknowledged a customer concern UCID:
  9. Willingness to help for missing channels UCID:
  10. Recap Call UCID:
  11. Limited Mutual Silence UCID:
  12. Recapped call with 1-855# UCID:
  13. Acknowledged a customer Concern UCID:
  14. Displayed Empathy UCID:
  15. Recap call with Call details UCID:
  16. Used customers' name during conversation UCID:
  17. Willingness to help Statement given UCID:
  18. Free!
  19. Offered EHH UCID:
  20. Branded the call with the survey UCID:
  21. Willingness to help for activating equipment UCID:
  22. Recap call with Call details UCID:
  23. Offered EHH UCID:
  24. Recapped call with 1-855# UCID: