(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Displayed Empathy
UCID:
Recapped call with 1-855#
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Acknowledged a customer concern
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Displayed Empathy
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Acknowledged a customer Concern
UCID:
Recapped call with 1-855#
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Used customers' name during conversation
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Built rapport during the call
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Willingness to help Statement given
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Displayed a positive Tone
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Recap Call
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Free!
Willingness to help for missing channels
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Recap call with Call details
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Branded the call with the survey
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Limited Mutual Silence
UCID:
Recap call with Call details
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Branded the call with the survey
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Used customers' name during conversation
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Offered EHH
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Displayed Empathy
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Offered EHH
UCID:
Recapped call with 1-855#
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Willingness to help for activating equipment
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