Built rapportduring thecallUCID: LimitedMutualSilenceUCID: Recappedcall with1-855#UCID:OfferedEHHUCID:Free!Recap callwith CalldetailsUCID: Branded thecall with thesurveyUCID:Usedcustomers'name duringconversationUCID: RecapCallUCID: Recappedcall with1-855#UCID: Recappedcall with1-855#UCID:Usedcustomers'name duringconversationUCID:Recap callwith CalldetailsUCID:  Willingnessto help foractivatingequipmentUCID: DisplayedEmpathyUCID:Branded thecall with thesurveyUCID:Willingnessto help formissingchannelsUCID:Acknowledgeda customerconcernUCID:  Displayeda positiveToneUCID: Acknowledgeda customerConcernUCID: OfferedEHHUCID: DisplayedEmpathyUCID: Willingnessto helpStatementgivenUCID:DisplayedEmpathyUCID: Built rapportduring thecallUCID: LimitedMutualSilenceUCID: Recappedcall with1-855#UCID:OfferedEHHUCID:Free!Recap callwith CalldetailsUCID: Branded thecall with thesurveyUCID:Usedcustomers'name duringconversationUCID: RecapCallUCID: Recappedcall with1-855#UCID: Recappedcall with1-855#UCID:Usedcustomers'name duringconversationUCID:Recap callwith CalldetailsUCID:  Willingnessto help foractivatingequipmentUCID: DisplayedEmpathyUCID:Branded thecall with thesurveyUCID:Willingnessto help formissingchannelsUCID:Acknowledgeda customerconcernUCID:  Displayeda positiveToneUCID: Acknowledgeda customerConcernUCID: OfferedEHHUCID: DisplayedEmpathyUCID: Willingnessto helpStatementgivenUCID:DisplayedEmpathyUCID: 

VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built rapport during the call UCID:
  2. Limited Mutual Silence UCID:
  3. Recapped call with 1-855# UCID:
  4. Offered EHH UCID:
  5. Free!
  6. Recap call with Call details UCID:
  7. Branded the call with the survey UCID:
  8. Used customers' name during conversation UCID:
  9. Recap Call UCID:
  10. Recapped call with 1-855# UCID:
  11. Recapped call with 1-855# UCID:
  12. Used customers' name during conversation UCID:
  13. Recap call with Call details UCID:
  14. Willingness to help for activating equipment UCID:
  15. Displayed Empathy UCID:
  16. Branded the call with the survey UCID:
  17. Willingness to help for missing channels UCID:
  18. Acknowledged a customer concern UCID:
  19. Displayed a positive Tone UCID:
  20. Acknowledged a customer Concern UCID:
  21. Offered EHH UCID:
  22. Displayed Empathy UCID:
  23. Willingness to help Statement given UCID:
  24. Displayed Empathy UCID: