VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Used customers' name during conversation UCID:
2. Displayed Empathy UCID:
3. Used customers' name during conversation UCID:
4. Free!
5. Recap call with Call details UCID:
6. Willingness to help Statement given UCID:
7. Offered EHH UCID:
8. Willingness to help for activating equipment UCID:
9. Recapped call with 1-855# UCID:
10. Displayed Empathy UCID:
11. Recapped call with 1-855# UCID:
12. Recap call with Call details UCID:
13. Limited Mutual Silence UCID:
14. Displayed Empathy UCID:
15. Displayed a positive Tone UCID:
16. Branded the call with the survey UCID:
17. Branded the call with the survey UCID:
18. Built rapport during the call UCID:
19. Recapped call with 1-855# UCID:
20. Willingness to help for missing channels UCID:
21. Acknowledged a customer Concern UCID:
22. Recap Call UCID:
23. Offered EHH UCID:
24. Acknowledged a customer concern UCID: