(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Built rapport during the call
UCID:
Offered EHH
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Recap Call
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Branded the call with the survey
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Displayed a positive Tone
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Willingness to help for missing channels
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Used customers' name during conversation
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Offered EHH
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Limited Mutual Silence
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Displayed Empathy
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Willingness to help Statement given
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Recap call with Call details
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Displayed Empathy
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Free!
Recap call with Call details
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Acknowledged a customer Concern
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Recapped call with 1-855#
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Acknowledged a customer concern
UCID:
Willingness to help for activating equipment
UCID:
