Recap callwith CalldetailsUCID: Usedcustomers'name duringconversationUCID: Branded thecall with thesurveyUCID:DisplayedEmpathyUCID:Willingnessto helpStatementgivenUCID:Branded thecall with thesurveyUCID:Recappedcall with1-855#UCID:Recappedcall with1-855#UCID:Recap callwith CalldetailsUCID:  Recappedcall with1-855#UCID: Usedcustomers'name duringconversationUCID:Built rapportduring thecallUCID: Free!OfferedEHHUCID: LimitedMutualSilenceUCID: Willingnessto help foractivatingequipmentUCID: Willingnessto help formissingchannelsUCID:Acknowledgeda customerConcernUCID: DisplayedEmpathyUCID: DisplayedEmpathyUCID: Displayeda positiveToneUCID: OfferedEHHUCID:Acknowledgeda customerconcernUCID:  RecapCallUCID: Recap callwith CalldetailsUCID: Usedcustomers'name duringconversationUCID: Branded thecall with thesurveyUCID:DisplayedEmpathyUCID:Willingnessto helpStatementgivenUCID:Branded thecall with thesurveyUCID:Recappedcall with1-855#UCID:Recappedcall with1-855#UCID:Recap callwith CalldetailsUCID:  Recappedcall with1-855#UCID: Usedcustomers'name duringconversationUCID:Built rapportduring thecallUCID: Free!OfferedEHHUCID: LimitedMutualSilenceUCID: Willingnessto help foractivatingequipmentUCID: Willingnessto help formissingchannelsUCID:Acknowledgeda customerConcernUCID: DisplayedEmpathyUCID: DisplayedEmpathyUCID: Displayeda positiveToneUCID: OfferedEHHUCID:Acknowledgeda customerconcernUCID:  RecapCallUCID: 

VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recap call with Call details UCID:
  2. Used customers' name during conversation UCID:
  3. Branded the call with the survey UCID:
  4. Displayed Empathy UCID:
  5. Willingness to help Statement given UCID:
  6. Branded the call with the survey UCID:
  7. Recapped call with 1-855# UCID:
  8. Recapped call with 1-855# UCID:
  9. Recap call with Call details UCID:
  10. Recapped call with 1-855# UCID:
  11. Used customers' name during conversation UCID:
  12. Built rapport during the call UCID:
  13. Free!
  14. Offered EHH UCID:
  15. Limited Mutual Silence UCID:
  16. Willingness to help for activating equipment UCID:
  17. Willingness to help for missing channels UCID:
  18. Acknowledged a customer Concern UCID:
  19. Displayed Empathy UCID:
  20. Displayed Empathy UCID:
  21. Displayed a positive Tone UCID:
  22. Offered EHH UCID:
  23. Acknowledged a customer concern UCID:
  24. Recap Call UCID: