Recap callwith CalldetailsUCID: DisplayedEmpathyUCID:OfferedEHHUCID:Usedcustomers'name duringconversationUCID:LimitedMutualSilenceUCID: Acknowledgeda customerConcernUCID: Recappedcall with1-855#UCID:RecapCallUCID: Willingnessto help foractivatingequipmentUCID: Recappedcall with1-855#UCID:DisplayedEmpathyUCID: Recappedcall with1-855#UCID: Free!DisplayedEmpathyUCID: Branded thecall with thesurveyUCID:Willingnessto helpStatementgivenUCID:Acknowledgeda customerconcernUCID:  Branded thecall with thesurveyUCID:Displayeda positiveToneUCID: OfferedEHHUCID: Built rapportduring thecallUCID: Usedcustomers'name duringconversationUCID: Willingnessto help formissingchannelsUCID:Recap callwith CalldetailsUCID:  Recap callwith CalldetailsUCID: DisplayedEmpathyUCID:OfferedEHHUCID:Usedcustomers'name duringconversationUCID:LimitedMutualSilenceUCID: Acknowledgeda customerConcernUCID: Recappedcall with1-855#UCID:RecapCallUCID: Willingnessto help foractivatingequipmentUCID: Recappedcall with1-855#UCID:DisplayedEmpathyUCID: Recappedcall with1-855#UCID: Free!DisplayedEmpathyUCID: Branded thecall with thesurveyUCID:Willingnessto helpStatementgivenUCID:Acknowledgeda customerconcernUCID:  Branded thecall with thesurveyUCID:Displayeda positiveToneUCID: OfferedEHHUCID: Built rapportduring thecallUCID: Usedcustomers'name duringconversationUCID: Willingnessto help formissingchannelsUCID:Recap callwith CalldetailsUCID:  

VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recap call with Call details UCID:
  2. Displayed Empathy UCID:
  3. Offered EHH UCID:
  4. Used customers' name during conversation UCID:
  5. Limited Mutual Silence UCID:
  6. Acknowledged a customer Concern UCID:
  7. Recapped call with 1-855# UCID:
  8. Recap Call UCID:
  9. Willingness to help for activating equipment UCID:
  10. Recapped call with 1-855# UCID:
  11. Displayed Empathy UCID:
  12. Recapped call with 1-855# UCID:
  13. Free!
  14. Displayed Empathy UCID:
  15. Branded the call with the survey UCID:
  16. Willingness to help Statement given UCID:
  17. Acknowledged a customer concern UCID:
  18. Branded the call with the survey UCID:
  19. Displayed a positive Tone UCID:
  20. Offered EHH UCID:
  21. Built rapport during the call UCID:
  22. Used customers' name during conversation UCID:
  23. Willingness to help for missing channels UCID:
  24. Recap call with Call details UCID: