(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Displayed Empathy
UCID:
Displayed Empathy
UCID:
Recap call with Call details
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Recapped call with 1-855#
UCID:
Free!
Displayed a positive Tone
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Used customers' name during conversation
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Branded the call with the survey
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Acknowledged a customer concern
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Acknowledged a customer Concern
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Built rapport during the call
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Limited Mutual Silence
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Branded the call with the survey
UCID:
Recapped call with 1-855#
UCID:
Recap call with Call details
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Recap Call
UCID:
Willingness to help Statement given
UCID:
Displayed Empathy
UCID:
Used customers' name during conversation
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Recapped call with 1-855#
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Willingness to help for missing channels
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Offered EHH
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Offered EHH
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Willingness to help for activating equipment
UCID:
