VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Recap Call UCID:
2. Displayed a positive Tone UCID:
3. Built rapport during the call UCID:
4. Offered EHH UCID:
5. Acknowledged a customer concern UCID:
6. Acknowledged a customer Concern UCID:
7. Offered EHH UCID:
8. Recapped call with 1-855# UCID:
9. Displayed Empathy UCID:
10. Limited Mutual Silence UCID:
11. Recapped call with 1-855# UCID:
12. Displayed Empathy UCID:
13. Willingness to help Statement given UCID:
14. Willingness to help for activating equipment UCID:
15. Used customers' name during conversation UCID:
16. Willingness to help for missing channels UCID:
17. Recap call with Call details UCID:
18. Free!
19. Recapped call with 1-855# UCID:
20. Used customers' name during conversation UCID:
21. Branded the call with the survey UCID:
22. Recap call with Call details UCID:
23. Displayed Empathy UCID:
24. Branded the call with the survey UCID: