Recappedcall with1-855#UCID:Willingnessto help formissingchannelsUCID:Willingnessto helpStatementgivenUCID:Built rapportduring thecallUCID: Usedcustomers'name duringconversationUCID: Acknowledgeda customerConcernUCID: OfferedEHHUCID: LimitedMutualSilenceUCID: Branded thecall with thesurveyUCID:Recap callwith CalldetailsUCID:  Branded thecall with thesurveyUCID:RecapCallUCID: OfferedEHHUCID:Acknowledgeda customerconcernUCID:  Recappedcall with1-855#UCID: DisplayedEmpathyUCID: Usedcustomers'name duringconversationUCID:Displayeda positiveToneUCID: Willingnessto help foractivatingequipmentUCID: Recappedcall with1-855#UCID:DisplayedEmpathyUCID:DisplayedEmpathyUCID: Free!Recap callwith CalldetailsUCID: Recappedcall with1-855#UCID:Willingnessto help formissingchannelsUCID:Willingnessto helpStatementgivenUCID:Built rapportduring thecallUCID: Usedcustomers'name duringconversationUCID: Acknowledgeda customerConcernUCID: OfferedEHHUCID: LimitedMutualSilenceUCID: Branded thecall with thesurveyUCID:Recap callwith CalldetailsUCID:  Branded thecall with thesurveyUCID:RecapCallUCID: OfferedEHHUCID:Acknowledgeda customerconcernUCID:  Recappedcall with1-855#UCID: DisplayedEmpathyUCID: Usedcustomers'name duringconversationUCID:Displayeda positiveToneUCID: Willingnessto help foractivatingequipmentUCID: Recappedcall with1-855#UCID:DisplayedEmpathyUCID:DisplayedEmpathyUCID: Free!Recap callwith CalldetailsUCID: 

VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recapped call with 1-855# UCID:
  2. Willingness to help for missing channels UCID:
  3. Willingness to help Statement given UCID:
  4. Built rapport during the call UCID:
  5. Used customers' name during conversation UCID:
  6. Acknowledged a customer Concern UCID:
  7. Offered EHH UCID:
  8. Limited Mutual Silence UCID:
  9. Branded the call with the survey UCID:
  10. Recap call with Call details UCID:
  11. Branded the call with the survey UCID:
  12. Recap Call UCID:
  13. Offered EHH UCID:
  14. Acknowledged a customer concern UCID:
  15. Recapped call with 1-855# UCID:
  16. Displayed Empathy UCID:
  17. Used customers' name during conversation UCID:
  18. Displayed a positive Tone UCID:
  19. Willingness to help for activating equipment UCID:
  20. Recapped call with 1-855# UCID:
  21. Displayed Empathy UCID:
  22. Displayed Empathy UCID:
  23. Free!
  24. Recap call with Call details UCID: