VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Willingness to help Statement given UCID:
2. Recapped call with 1-855# UCID:
3. Recap call with Call details UCID:
4. Displayed a positive Tone UCID:
5. Displayed Empathy UCID:
6. Used customers' name during conversation UCID:
7. Recapped call with 1-855# UCID:
8. Willingness to help for activating equipment UCID:
9. Free!
10. Built rapport during the call UCID:
11. Branded the call with the survey UCID:
12. Recap call with Call details UCID:
13. Offered EHH UCID:
14. Limited Mutual Silence UCID:
15. Used customers' name during conversation UCID:
16. Displayed Empathy UCID:
17. Recap Call UCID:
18. Branded the call with the survey UCID:
19. Acknowledged a customer Concern UCID:
20. Displayed Empathy UCID:
21. Offered EHH UCID:
22. Acknowledged a customer concern UCID:
23. Recapped call with 1-855# UCID:
24. Willingness to help for missing channels UCID: