(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Free!
Offered EHH
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Branded the call with the survey
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Recapped call with 1-855#
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Recap call with Call details
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Willingness to help Statement given
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Acknowledged a customer Concern
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Offered EHH
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Displayed a positive Tone
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Recap Call
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Recapped call with 1-855#
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Built rapport during the call
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Willingness to help for missing channels
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Limited Mutual Silence
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Displayed Empathy
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Recapped call with 1-855#
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Displayed Empathy
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Displayed Empathy
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Acknowledged a customer concern
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Used customers' name during conversation
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Willingness to help for activating equipment
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