VOC BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Branded the call with the survey UCID:
2. Willingness to help Statement given UCID:
3. Limited Mutual Silence UCID:
4. Acknowledged a customer concern UCID:
5. Recapped call with 1-855# UCID:
6. Recap call with Call details UCID:
7. Free!
8. Recapped call with 1-855# UCID:
9. Displayed Empathy UCID:
10. Willingness to help for activating equipment UCID:
11. Recap call with Call details UCID:
12. Built rapport during the call UCID:
13. Displayed Empathy UCID:
14. Branded the call with the survey UCID:
15. Recapped call with 1-855# UCID:
16. Willingness to help for missing channels UCID:
17. Offered EHH UCID:
18. Offered EHH UCID:
19. Recap Call UCID:
20. Displayed Empathy UCID:
21. Used customers' name during conversation UCID:
22. Acknowledged a customer Concern UCID:
23. Displayed a positive Tone UCID:
24. Used customers' name during conversation UCID: