Get outofWrapTrialchargeCM wantstocomplimentyouB heartedyou inchat 3X ormoreYou & CMlaughedtogetherConnectedw/ CMSA isabove94.5%Caller has alast name ofsomeoneyou knowB typedyassssin chatCM thankedyou for goodserviceYou see abird outthewindowYou aremeetingAHT goalANPSis 90%or >You aredefectfreeCM heardyourfurbabybark/meowGot ashoutoutfrom anothermember ofmanagementQ'd toFo-up30 callsin fot thedayB sent atleast 4emails toyou todayDiscoveryCardCall wasmistransferredTravelchargeDe-escalateda cmHow areyoudoing?Get outofWrapTrialchargeCM wantstocomplimentyouB heartedyou inchat 3X ormoreYou & CMlaughedtogetherConnectedw/ CMSA isabove94.5%Caller has alast name ofsomeoneyou knowB typedyassssin chatCM thankedyou for goodserviceYou see abird outthewindowYou aremeetingAHT goalANPSis 90%or >You aredefectfreeCM heardyourfurbabybark/meowGot ashoutoutfrom anothermember ofmanagementQ'd toFo-up30 callsin fot thedayB sent atleast 4emails toyou todayDiscoveryCardCall wasmistransferredTravelchargeDe-escalateda cmHow areyoudoing?

Bailey Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get out of Wrap
  2. Trial charge
  3. CM wants to compliment you
  4. B hearted you in chat 3X or more
  5. You & CM laughed together
  6. Connected w/ CM
  7. SA is above 94.5%
  8. Caller has a last name of someone you know
  9. B typed yassss in chat
  10. CM thanked you for good service
  11. You see a bird out the window
  12. You are meeting AHT goal
  13. ANPS is 90% or >
  14. You are defect free
  15. CM heard your furbaby bark/meow
  16. Got a shoutout from another member of management
  17. Q'd to Fo-up
  18. 30 calls in fot the day
  19. B sent at least 4 emails to you today
  20. Discovery Card
  21. Call was mistransferred
  22. Travel charge
  23. De-escalated a cm
  24. How are you doing?