Tills go downjust whenthe shopgets busyPeople stillin the shopafter you'vetold themyou're closedHave to workonChristmaseve/BoxingdayCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"Fire/floodin shop Customeron thephone atthe tillCustomertries to paywith wrongcurrencyYou havequality chatswith your co-workersAvoidedsomeoneyou knowwho came inthe shopDrunkcustomersBeenhungover/drunkat workCustomer triesto returnsomethingthey'veobviously usedCustomertries to paywith anexpired/onlineonly gift cardSay theexact samething eachtime on thetillsYou buy toomuch from yourshop becauseyou have adiscount"So, gotany plansfor theweekend?""Can I haveyouremployeediscounthaha"Beenasked outat workCustomertries toreturnwithout areceiptCustomeroffendedwhen youask "Can Ihelp you?"Witnesseda theftAlways toohot/toocold atworkThat onecustomerthat comesin too oftenTills go downjust whenthe shopgets busyPeople stillin the shopafter you'vetold themyou're closedHave to workonChristmaseve/BoxingdayCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"Fire/floodin shop Customeron thephone atthe tillCustomertries to paywith wrongcurrencyYou havequality chatswith your co-workersAvoidedsomeoneyou knowwho came inthe shopDrunkcustomersBeenhungover/drunkat workCustomer triesto returnsomethingthey'veobviously usedCustomertries to paywith anexpired/onlineonly gift cardSay theexact samething eachtime on thetillsYou buy toomuch from yourshop becauseyou have adiscount"So, gotany plansfor theweekend?""Can I haveyouremployeediscounthaha"Beenasked outat workCustomertries toreturnwithout areceiptCustomeroffendedwhen youask "Can Ihelp you?"Witnesseda theftAlways toohot/toocold atworkThat onecustomerthat comesin too often

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tills go down just when the shop gets busy
  2. People still in the shop after you've told them you're closed
  3. Have to work on Christmas eve/Boxing day
  4. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  5. "I'd like to speak to the manager"
  6. Fire/flood in shop
  7. Customer on the phone at the till
  8. Customer tries to pay with wrong currency
  9. You have quality chats with your co-workers
  10. Avoided someone you know who came in the shop
  11. Drunk customers
  12. Been hungover/drunk at work
  13. Customer tries to return something they've obviously used
  14. Customer tries to pay with an expired/online only gift card
  15. Say the exact same thing each time on the tills
  16. You buy too much from your shop because you have a discount
  17. "So, got any plans for the weekend?"
  18. "Can I have your employee discount haha"
  19. Been asked out at work
  20. Customer tries to return without a receipt
  21. Customer offended when you ask "Can I help you?"
  22. Witnessed a theft
  23. Always too hot/too cold at work
  24. That one customer that comes in too often