Customertries to paywith anexpired/onlineonly gift cardCustomeron thephone atthe tillFire/floodin shop People stillin the shopafter you'vetold themyou're closedYou havequality chatswith your co-workersCustomertries toreturnwithout areceiptCustomertries to paywith wrongcurrency"Can I haveyouremployeediscounthaha"Beenhungover/drunkat workAvoidedsomeoneyou knowwho came inthe shopWitnesseda theftSay theexact samething eachtime on thetillsTills go downjust whenthe shopgets busyCustomer triesto returnsomethingthey'veobviously usedThat onecustomerthat comesin too oftenCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"You buy toomuch from yourshop becauseyou have adiscount"So, gotany plansfor theweekend?"Have to workonChristmaseve/BoxingdayDrunkcustomersAlways toohot/toocold atworkBeenasked outat workCustomertries to paywith anexpired/onlineonly gift cardCustomeron thephone atthe tillFire/floodin shop People stillin the shopafter you'vetold themyou're closedYou havequality chatswith your co-workersCustomertries toreturnwithout areceiptCustomertries to paywith wrongcurrency"Can I haveyouremployeediscounthaha"Beenhungover/drunkat workAvoidedsomeoneyou knowwho came inthe shopWitnesseda theftSay theexact samething eachtime on thetillsTills go downjust whenthe shopgets busyCustomer triesto returnsomethingthey'veobviously usedThat onecustomerthat comesin too oftenCustomeroffendedwhen youask "Can Ihelp you?"Customer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"You buy toomuch from yourshop becauseyou have adiscount"So, gotany plansfor theweekend?"Have to workonChristmaseve/BoxingdayDrunkcustomersAlways toohot/toocold atworkBeenasked outat work

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer tries to pay with an expired/online only gift card
  2. Customer on the phone at the till
  3. Fire/flood in shop
  4. People still in the shop after you've told them you're closed
  5. You have quality chats with your co-workers
  6. Customer tries to return without a receipt
  7. Customer tries to pay with wrong currency
  8. "Can I have your employee discount haha"
  9. Been hungover/drunk at work
  10. Avoided someone you know who came in the shop
  11. Witnessed a theft
  12. Say the exact same thing each time on the tills
  13. Tills go down just when the shop gets busy
  14. Customer tries to return something they've obviously used
  15. That one customer that comes in too often
  16. Customer offended when you ask "Can I help you?"
  17. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  18. "I'd like to speak to the manager"
  19. You buy too much from your shop because you have a discount
  20. "So, got any plans for the weekend?"
  21. Have to work on Christmas eve/Boxing day
  22. Drunk customers
  23. Always too hot/too cold at work
  24. Been asked out at work