Avoidedsomeoneyou knowwho came inthe shopThat onecustomerthat comesin too oftenAlways toohot/toocold atwork"Can I haveyouremployeediscounthaha"Customeroffendedwhen youask "Can Ihelp you?"Say theexact samething eachtime on thetillsCustomeron thephone atthe tillPeople stillin the shopafter you'vetold themyou're closedYou buy toomuch from yourshop becauseyou have adiscountTills go downjust whenthe shopgets busyCustomertries toreturnwithout areceiptBeenhungover/drunkat workCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously usedHave to workonChristmaseve/BoxingdayYou havequality chatswith your co-workersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Fire/floodin shop Witnesseda theftDrunkcustomers"I'd like tospeak tothemanager"Customertries to paywith wrongcurrencyBeenasked outat workAvoidedsomeoneyou knowwho came inthe shopThat onecustomerthat comesin too oftenAlways toohot/toocold atwork"Can I haveyouremployeediscounthaha"Customeroffendedwhen youask "Can Ihelp you?"Say theexact samething eachtime on thetillsCustomeron thephone atthe tillPeople stillin the shopafter you'vetold themyou're closedYou buy toomuch from yourshop becauseyou have adiscountTills go downjust whenthe shopgets busyCustomertries toreturnwithout areceiptBeenhungover/drunkat workCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously usedHave to workonChristmaseve/BoxingdayYou havequality chatswith your co-workersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Fire/floodin shop Witnesseda theftDrunkcustomers"I'd like tospeak tothemanager"Customertries to paywith wrongcurrencyBeenasked outat work

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoided someone you know who came in the shop
  2. That one customer that comes in too often
  3. Always too hot/too cold at work
  4. "Can I have your employee discount haha"
  5. Customer offended when you ask "Can I help you?"
  6. Say the exact same thing each time on the tills
  7. Customer on the phone at the till
  8. People still in the shop after you've told them you're closed
  9. You buy too much from your shop because you have a discount
  10. Tills go down just when the shop gets busy
  11. Customer tries to return without a receipt
  12. Been hungover/drunk at work
  13. Customer tries to pay with an expired/online only gift card
  14. "So, got any plans for the weekend?"
  15. Customer tries to return something they've obviously used
  16. Have to work on Christmas eve/Boxing day
  17. You have quality chats with your co-workers
  18. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  19. Fire/flood in shop
  20. Witnessed a theft
  21. Drunk customers
  22. "I'd like to speak to the manager"
  23. Customer tries to pay with wrong currency
  24. Been asked out at work