DrunkcustomersHave to workonChristmaseve/BoxingdayCustomertries to paywith anexpired/onlineonly gift cardAvoidedsomeoneyou knowwho came inthe shopFire/floodin shop Beenhungover/drunkat workYou buy toomuch from yourshop becauseyou have adiscountSay theexact samething eachtime on thetillsCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Customeroffendedwhen youask "Can Ihelp you?"Customertries toreturnwithout areceiptYou havequality chatswith your co-workers"I'd like tospeak tothemanager"Witnesseda theftTills go downjust whenthe shopgets busyPeople stillin the shopafter you'vetold themyou're closedCustomertries to paywith wrongcurrencyBeenasked outat workAlways toohot/toocold atwork"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously used"Can I haveyouremployeediscounthaha"Customeron thephone atthe tillThat onecustomerthat comesin too oftenDrunkcustomersHave to workonChristmaseve/BoxingdayCustomertries to paywith anexpired/onlineonly gift cardAvoidedsomeoneyou knowwho came inthe shopFire/floodin shop Beenhungover/drunkat workYou buy toomuch from yourshop becauseyou have adiscountSay theexact samething eachtime on thetillsCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)Customeroffendedwhen youask "Can Ihelp you?"Customertries toreturnwithout areceiptYou havequality chatswith your co-workers"I'd like tospeak tothemanager"Witnesseda theftTills go downjust whenthe shopgets busyPeople stillin the shopafter you'vetold themyou're closedCustomertries to paywith wrongcurrencyBeenasked outat workAlways toohot/toocold atwork"So, gotany plansfor theweekend?"Customer triesto returnsomethingthey'veobviously used"Can I haveyouremployeediscounthaha"Customeron thephone atthe tillThat onecustomerthat comesin too often

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drunk customers
  2. Have to work on Christmas eve/Boxing day
  3. Customer tries to pay with an expired/online only gift card
  4. Avoided someone you know who came in the shop
  5. Fire/flood in shop
  6. Been hungover/drunk at work
  7. You buy too much from your shop because you have a discount
  8. Say the exact same thing each time on the tills
  9. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  10. Customer offended when you ask "Can I help you?"
  11. Customer tries to return without a receipt
  12. You have quality chats with your co-workers
  13. "I'd like to speak to the manager"
  14. Witnessed a theft
  15. Tills go down just when the shop gets busy
  16. People still in the shop after you've told them you're closed
  17. Customer tries to pay with wrong currency
  18. Been asked out at work
  19. Always too hot/too cold at work
  20. "So, got any plans for the weekend?"
  21. Customer tries to return something they've obviously used
  22. "Can I have your employee discount haha"
  23. Customer on the phone at the till
  24. That one customer that comes in too often