That onecustomerthat comesin too oftenHave to workonChristmaseve/BoxingdayCustomertries toreturnwithout areceipt"Can I haveyouremployeediscounthaha"You havequality chatswith your co-workersBeenasked outat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"DrunkcustomersAlways toohot/toocold atworkCustomeroffendedwhen youask "Can Ihelp you?""So, gotany plansfor theweekend?"Say theexact samething eachtime on thetillsWitnesseda theftBeenhungover/drunkat workYou buy toomuch from yourshop becauseyou have adiscountPeople stillin the shopafter you'vetold themyou're closedCustomeron thephone atthe tillTills go downjust whenthe shopgets busyCustomertries to paywith wrongcurrencyFire/floodin shop Customertries to paywith anexpired/onlineonly gift cardCustomer triesto returnsomethingthey'veobviously usedAvoidedsomeoneyou knowwho came inthe shopThat onecustomerthat comesin too oftenHave to workonChristmaseve/BoxingdayCustomertries toreturnwithout areceipt"Can I haveyouremployeediscounthaha"You havequality chatswith your co-workersBeenasked outat workCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"I'd like tospeak tothemanager"DrunkcustomersAlways toohot/toocold atworkCustomeroffendedwhen youask "Can Ihelp you?""So, gotany plansfor theweekend?"Say theexact samething eachtime on thetillsWitnesseda theftBeenhungover/drunkat workYou buy toomuch from yourshop becauseyou have adiscountPeople stillin the shopafter you'vetold themyou're closedCustomeron thephone atthe tillTills go downjust whenthe shopgets busyCustomertries to paywith wrongcurrencyFire/floodin shop Customertries to paywith anexpired/onlineonly gift cardCustomer triesto returnsomethingthey'veobviously usedAvoidedsomeoneyou knowwho came inthe shop

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That one customer that comes in too often
  2. Have to work on Christmas eve/Boxing day
  3. Customer tries to return without a receipt
  4. "Can I have your employee discount haha"
  5. You have quality chats with your co-workers
  6. Been asked out at work
  7. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  8. "I'd like to speak to the manager"
  9. Drunk customers
  10. Always too hot/too cold at work
  11. Customer offended when you ask "Can I help you?"
  12. "So, got any plans for the weekend?"
  13. Say the exact same thing each time on the tills
  14. Witnessed a theft
  15. Been hungover/drunk at work
  16. You buy too much from your shop because you have a discount
  17. People still in the shop after you've told them you're closed
  18. Customer on the phone at the till
  19. Tills go down just when the shop gets busy
  20. Customer tries to pay with wrong currency
  21. Fire/flood in shop
  22. Customer tries to pay with an expired/online only gift card
  23. Customer tries to return something they've obviously used
  24. Avoided someone you know who came in the shop