Customeron thephone atthe tillYou buy toomuch from yourshop becauseyou have adiscountFire/floodin shop Witnesseda theftAvoidedsomeoneyou knowwho came inthe shopBeenasked outat workAlways toohot/toocold atworkSay theexact samething eachtime on thetills"I'd like tospeak tothemanager"DrunkcustomersCustomeroffendedwhen youask "Can Ihelp you?"Beenhungover/drunkat workHave to workonChristmaseve/BoxingdayCustomer triesto returnsomethingthey'veobviously usedCustomertries to paywith wrongcurrencyYou havequality chatswith your co-workersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"Can I haveyouremployeediscounthaha"People stillin the shopafter you'vetold themyou're closedCustomertries toreturnwithout areceiptThat onecustomerthat comesin too oftenTills go downjust whenthe shopgets busyCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"Customeron thephone atthe tillYou buy toomuch from yourshop becauseyou have adiscountFire/floodin shop Witnesseda theftAvoidedsomeoneyou knowwho came inthe shopBeenasked outat workAlways toohot/toocold atworkSay theexact samething eachtime on thetills"I'd like tospeak tothemanager"DrunkcustomersCustomeroffendedwhen youask "Can Ihelp you?"Beenhungover/drunkat workHave to workonChristmaseve/BoxingdayCustomer triesto returnsomethingthey'veobviously usedCustomertries to paywith wrongcurrencyYou havequality chatswith your co-workersCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)"Can I haveyouremployeediscounthaha"People stillin the shopafter you'vetold themyou're closedCustomertries toreturnwithout areceiptThat onecustomerthat comesin too oftenTills go downjust whenthe shopgets busyCustomertries to paywith anexpired/onlineonly gift card"So, gotany plansfor theweekend?"

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer on the phone at the till
  2. You buy too much from your shop because you have a discount
  3. Fire/flood in shop
  4. Witnessed a theft
  5. Avoided someone you know who came in the shop
  6. Been asked out at work
  7. Always too hot/too cold at work
  8. Say the exact same thing each time on the tills
  9. "I'd like to speak to the manager"
  10. Drunk customers
  11. Customer offended when you ask "Can I help you?"
  12. Been hungover/drunk at work
  13. Have to work on Christmas eve/Boxing day
  14. Customer tries to return something they've obviously used
  15. Customer tries to pay with wrong currency
  16. You have quality chats with your co-workers
  17. Customer doesn't know how to use a card machine (extra points if they hand you the card)
  18. "Can I have your employee discount haha"
  19. People still in the shop after you've told them you're closed
  20. Customer tries to return without a receipt
  21. That one customer that comes in too often
  22. Tills go down just when the shop gets busy
  23. Customer tries to pay with an expired/online only gift card
  24. "So, got any plans for the weekend?"