You buy toomuch from yourshop becauseyou have adiscountCustomer triesto returnsomethingthey'veobviously usedCustomeroffendedwhen youask "Can Ihelp you?"Customeron thephone atthe tillAlways toohot/toocold atworkCustomertries to paywith anexpired/onlineonly gift cardCustomertries toreturnwithout areceiptThat onecustomerthat comesin too oftenBeenasked outat workCustomertries to paywith wrongcurrencyBeenhungover/drunkat workWitnesseda theftSay theexact samething eachtime on thetillsFire/floodin shop People stillin the shopafter you'vetold themyou're closedYou havequality chatswith your co-workers"Can I haveyouremployeediscounthaha"Drunkcustomers"So, gotany plansfor theweekend?""I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayAvoidedsomeoneyou knowwho came inthe shopTills go downjust whenthe shopgets busyCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)You buy toomuch from yourshop becauseyou have adiscountCustomer triesto returnsomethingthey'veobviously usedCustomeroffendedwhen youask "Can Ihelp you?"Customeron thephone atthe tillAlways toohot/toocold atworkCustomertries to paywith anexpired/onlineonly gift cardCustomertries toreturnwithout areceiptThat onecustomerthat comesin too oftenBeenasked outat workCustomertries to paywith wrongcurrencyBeenhungover/drunkat workWitnesseda theftSay theexact samething eachtime on thetillsFire/floodin shop People stillin the shopafter you'vetold themyou're closedYou havequality chatswith your co-workers"Can I haveyouremployeediscounthaha"Drunkcustomers"So, gotany plansfor theweekend?""I'd like tospeak tothemanager"Have to workonChristmaseve/BoxingdayAvoidedsomeoneyou knowwho came inthe shopTills go downjust whenthe shopgets busyCustomer doesn'tknow how to use acard machine(extra points ifthey hand you thecard)

RETAIL - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You buy too much from your shop because you have a discount
  2. Customer tries to return something they've obviously used
  3. Customer offended when you ask "Can I help you?"
  4. Customer on the phone at the till
  5. Always too hot/too cold at work
  6. Customer tries to pay with an expired/online only gift card
  7. Customer tries to return without a receipt
  8. That one customer that comes in too often
  9. Been asked out at work
  10. Customer tries to pay with wrong currency
  11. Been hungover/drunk at work
  12. Witnessed a theft
  13. Say the exact same thing each time on the tills
  14. Fire/flood in shop
  15. People still in the shop after you've told them you're closed
  16. You have quality chats with your co-workers
  17. "Can I have your employee discount haha"
  18. Drunk customers
  19. "So, got any plans for the weekend?"
  20. "I'd like to speak to the manager"
  21. Have to work on Christmas eve/Boxing day
  22. Avoided someone you know who came in the shop
  23. Tills go down just when the shop gets busy
  24. Customer doesn't know how to use a card machine (extra points if they hand you the card)