“I’m sorryyou cutout” Sound ofsomeonetyping “Let’s havean offlineconversationabout that.”  “HelloHello?” Runningwater/flushingtoilet Sorry I’mlate”(Insert lameexcuse)(for over-talkers)“Sorry, goahead”“Sorry, I washavingcomputerissues” Person talksto child/animal/spousemid-conversation“Hey guys, Ihave to jumpon anothercall”“I have ahard stopat…” “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry, Ididn’t catchthat. Canyou repeat”“I’ll haveto getback toyou” “I’m Sorry:I was onmute” “Sorry Ihadproblemsdialing in”Child/Spousetalking in thebackgroundPet makingnoise in thebackground "Let's wait aminute foreveryone tolog-in"“Can youemailthat toeveryone?”“Can youall see myscreen?”Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”“Hi, canyou hearme?” “I’m sorryyou cutout” Sound ofsomeonetyping “Let’s havean offlineconversationabout that.”  “HelloHello?” Runningwater/flushingtoilet Sorry I’mlate”(Insert lameexcuse)(for over-talkers)“Sorry, goahead”“Sorry, I washavingcomputerissues” Person talksto child/animal/spousemid-conversation“Hey guys, Ihave to jumpon anothercall”“I have ahard stopat…” “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry, Ididn’t catchthat. Canyou repeat”“I’ll haveto getback toyou” “I’m Sorry:I was onmute” “Sorry Ihadproblemsdialing in”Child/Spousetalking in thebackgroundPet makingnoise in thebackground "Let's wait aminute foreveryone tolog-in"“Can youemailthat toeveryone?”“Can youall see myscreen?”Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”“Hi, canyou hearme?” 

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I’m sorry you cut out”
  2. Sound of someone typing
  3. “Let’s have an offline conversation about that.”
  4. “Hello Hello?”
  5. Running water/flushing toilet
  6. Sorry I’m late” (Insert lame excuse)
  7. (for over- talkers) “Sorry, go ahead”
  8. “Sorry, I was having computer issues”
  9. Person talks to child/ animal/spouse mid-conversation
  10. “Hey guys, I have to jump on another call”
  11. “I have a hard stop at…”
  12. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  13. “Sorry, I didn’t catch that. Can you repeat”
  14. “I’ll have to get back to you”
  15. “I’m Sorry: I was on mute”
  16. “Sorry I had problems dialing in”
  17. Child/Spouse talking in the background
  18. Pet making noise in the background
  19. "Let's wait a minute for everyone to log-in"
  20. “Can you email that to everyone?”
  21. “Can you all see my screen?”
  22. Loud, Painful echo or feedback
  23. “Can everyone mute their phones, please”
  24. “Hi, can you hear me?”