Loud,Painfulecho orfeedback “Let’s havean offlineconversationabout that.”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry, Ididn’t catchthat. Canyou repeat”"Let's wait aminute foreveryone tolog-in"Runningwater/flushingtoilet “I’m Sorry:I was onmute” “Sorry Ihadproblemsdialing in”Child/Spousetalking in thebackgroundSorry I’mlate”(Insert lameexcuse)“Can youemailthat toeveryone?”“Hey guys, Ihave to jumpon anothercall”“I’ll haveto getback toyou” “Can youall see myscreen?”“I’m sorryyou cutout” “I have ahard stopat…” “Hi, canyou hearme?” Sound ofsomeonetyping (for over-talkers)“Sorry, goahead”Person talksto child/animal/spousemid-conversation“Sorry, I washavingcomputerissues” “Caneveryonemute theirphones,please”  “HelloHello?” Pet makingnoise in thebackground Loud,Painfulecho orfeedback “Let’s havean offlineconversationabout that.”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry, Ididn’t catchthat. Canyou repeat”"Let's wait aminute foreveryone tolog-in"Runningwater/flushingtoilet “I’m Sorry:I was onmute” “Sorry Ihadproblemsdialing in”Child/Spousetalking in thebackgroundSorry I’mlate”(Insert lameexcuse)“Can youemailthat toeveryone?”“Hey guys, Ihave to jumpon anothercall”“I’ll haveto getback toyou” “Can youall see myscreen?”“I’m sorryyou cutout” “I have ahard stopat…” “Hi, canyou hearme?” Sound ofsomeonetyping (for over-talkers)“Sorry, goahead”Person talksto child/animal/spousemid-conversation“Sorry, I washavingcomputerissues” “Caneveryonemute theirphones,please”  “HelloHello?” Pet makingnoise in thebackground 

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loud, Painful echo or feedback
  2. “Let’s have an offline conversation about that.”
  3. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  4. “Sorry, I didn’t catch that. Can you repeat”
  5. "Let's wait a minute for everyone to log-in"
  6. Running water/flushing toilet
  7. “I’m Sorry: I was on mute”
  8. “Sorry I had problems dialing in”
  9. Child/Spouse talking in the background
  10. Sorry I’m late” (Insert lame excuse)
  11. “Can you email that to everyone?”
  12. “Hey guys, I have to jump on another call”
  13. “I’ll have to get back to you”
  14. “Can you all see my screen?”
  15. “I’m sorry you cut out”
  16. “I have a hard stop at…”
  17. “Hi, can you hear me?”
  18. Sound of someone typing
  19. (for over- talkers) “Sorry, go ahead”
  20. Person talks to child/ animal/spouse mid-conversation
  21. “Sorry, I was having computer issues”
  22. “Can everyone mute their phones, please”
  23. “Hello Hello?”
  24. Pet making noise in the background