“Hey guys, Ihave to jumpon anothercall”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Can youemailthat toeveryone?”"Let's wait aminute foreveryone tolog-in"“Sorry, Ididn’t catchthat. Canyou repeat”Loud,Painfulecho orfeedback Pet makingnoise in thebackground “Can youall see myscreen?”“I’ll haveto getback toyou”   “HelloHello?” Sound ofsomeonetyping “Sorry Ihadproblemsdialing in”“Let’s havean offlineconversationabout that.”Child/Spousetalking in thebackground“I’m sorryyou cutout” “I’m Sorry:I was onmute” “Sorry, I washavingcomputerissues” “Hi, canyou hearme?” Person talksto child/animal/spousemid-conversation(for over-talkers)“Sorry, goahead”Runningwater/flushingtoilet “Caneveryonemute theirphones,please”“I have ahard stopat…” Sorry I’mlate”(Insert lameexcuse)“Hey guys, Ihave to jumpon anothercall”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Can youemailthat toeveryone?”"Let's wait aminute foreveryone tolog-in"“Sorry, Ididn’t catchthat. Canyou repeat”Loud,Painfulecho orfeedback Pet makingnoise in thebackground “Can youall see myscreen?”“I’ll haveto getback toyou”   “HelloHello?” Sound ofsomeonetyping “Sorry Ihadproblemsdialing in”“Let’s havean offlineconversationabout that.”Child/Spousetalking in thebackground“I’m sorryyou cutout” “I’m Sorry:I was onmute” “Sorry, I washavingcomputerissues” “Hi, canyou hearme?” Person talksto child/animal/spousemid-conversation(for over-talkers)“Sorry, goahead”Runningwater/flushingtoilet “Caneveryonemute theirphones,please”“I have ahard stopat…” Sorry I’mlate”(Insert lameexcuse)

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Hey guys, I have to jump on another call”
  2. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  3. “Can you email that to everyone?”
  4. "Let's wait a minute for everyone to log-in"
  5. “Sorry, I didn’t catch that. Can you repeat”
  6. Loud, Painful echo or feedback
  7. Pet making noise in the background
  8. “Can you all see my screen?”
  9. “I’ll have to get back to you”
  10. “Hello Hello?”
  11. Sound of someone typing
  12. “Sorry I had problems dialing in”
  13. “Let’s have an offline conversation about that.”
  14. Child/Spouse talking in the background
  15. “I’m sorry you cut out”
  16. “I’m Sorry: I was on mute”
  17. “Sorry, I was having computer issues”
  18. “Hi, can you hear me?”
  19. Person talks to child/ animal/spouse mid-conversation
  20. (for over- talkers) “Sorry, go ahead”
  21. Running water/flushing toilet
  22. “Can everyone mute their phones, please”
  23. “I have a hard stop at…”
  24. Sorry I’m late” (Insert lame excuse)