“I have ahard stopat…” “Sorry, I washavingcomputerissues” “I’ll haveto getback toyou” (for over-talkers)“Sorry, goahead”  “HelloHello?” “I’m sorryyou cutout” “Can youall see myscreen?”“Sorry, Ididn’t catchthat. Canyou repeat”“Hey guys, Ihave to jumpon anothercall”“Caneveryonemute theirphones,please”“Hi, canyou hearme?” Pet makingnoise in thebackground "Let's wait aminute foreveryone tolog-in"Sound ofsomeonetyping Runningwater/flushingtoilet “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” Child/Spousetalking in thebackgroundLoud,Painfulecho orfeedback “Sorry Ihadproblemsdialing in”“Let’s havean offlineconversationabout that.”“I’m Sorry:I was onmute” Person talksto child/animal/spousemid-conversation“Can youemailthat toeveryone?”Sorry I’mlate”(Insert lameexcuse)“I have ahard stopat…” “Sorry, I washavingcomputerissues” “I’ll haveto getback toyou” (for over-talkers)“Sorry, goahead”  “HelloHello?” “I’m sorryyou cutout” “Can youall see myscreen?”“Sorry, Ididn’t catchthat. Canyou repeat”“Hey guys, Ihave to jumpon anothercall”“Caneveryonemute theirphones,please”“Hi, canyou hearme?” Pet makingnoise in thebackground "Let's wait aminute foreveryone tolog-in"Sound ofsomeonetyping Runningwater/flushingtoilet “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” Child/Spousetalking in thebackgroundLoud,Painfulecho orfeedback “Sorry Ihadproblemsdialing in”“Let’s havean offlineconversationabout that.”“I’m Sorry:I was onmute” Person talksto child/animal/spousemid-conversation“Can youemailthat toeveryone?”Sorry I’mlate”(Insert lameexcuse)

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I have a hard stop at…”
  2. “Sorry, I was having computer issues”
  3. “I’ll have to get back to you”
  4. (for over- talkers) “Sorry, go ahead”
  5. “Hello Hello?”
  6. “I’m sorry you cut out”
  7. “Can you all see my screen?”
  8. “Sorry, I didn’t catch that. Can you repeat”
  9. “Hey guys, I have to jump on another call”
  10. “Can everyone mute their phones, please”
  11. “Hi, can you hear me?”
  12. Pet making noise in the background
  13. "Let's wait a minute for everyone to log-in"
  14. Sound of someone typing
  15. Running water/flushing toilet
  16. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  17. Child/Spouse talking in the background
  18. Loud, Painful echo or feedback
  19. “Sorry I had problems dialing in”
  20. “Let’s have an offline conversation about that.”
  21. “I’m Sorry: I was on mute”
  22. Person talks to child/ animal/spouse mid-conversation
  23. “Can you email that to everyone?”
  24. Sorry I’m late” (Insert lame excuse)