“Sorry Ihadproblemsdialing in”“Can youall see myscreen?”“Let’s havean offlineconversationabout that.”"Let's wait aminute foreveryone tolog-in"“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I’m sorryyou cutout” “Sorry, Ididn’t catchthat. Canyou repeat”Loud,Painfulecho orfeedback Sorry I’mlate”(Insert lameexcuse)Pet makingnoise in thebackground Child/Spousetalking in thebackground“Can youemailthat toeveryone?”“Hi, canyou hearme?” Sound ofsomeonetyping Person talksto child/animal/spousemid-conversation(for over-talkers)“Sorry, goahead”Runningwater/flushingtoilet “I’m Sorry:I was onmute” “I have ahard stopat…” “Caneveryonemute theirphones,please”  “HelloHello?” “I’ll haveto getback toyou” “Sorry, I washavingcomputerissues” “Hey guys, Ihave to jumpon anothercall”“Sorry Ihadproblemsdialing in”“Can youall see myscreen?”“Let’s havean offlineconversationabout that.”"Let's wait aminute foreveryone tolog-in"“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I’m sorryyou cutout” “Sorry, Ididn’t catchthat. Canyou repeat”Loud,Painfulecho orfeedback Sorry I’mlate”(Insert lameexcuse)Pet makingnoise in thebackground Child/Spousetalking in thebackground“Can youemailthat toeveryone?”“Hi, canyou hearme?” Sound ofsomeonetyping Person talksto child/animal/spousemid-conversation(for over-talkers)“Sorry, goahead”Runningwater/flushingtoilet “I’m Sorry:I was onmute” “I have ahard stopat…” “Caneveryonemute theirphones,please”  “HelloHello?” “I’ll haveto getback toyou” “Sorry, I washavingcomputerissues” “Hey guys, Ihave to jumpon anothercall”

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Sorry I had problems dialing in”
  2. “Can you all see my screen?”
  3. “Let’s have an offline conversation about that.”
  4. "Let's wait a minute for everyone to log-in"
  5. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  6. “I’m sorry you cut out”
  7. “Sorry, I didn’t catch that. Can you repeat”
  8. Loud, Painful echo or feedback
  9. Sorry I’m late” (Insert lame excuse)
  10. Pet making noise in the background
  11. Child/Spouse talking in the background
  12. “Can you email that to everyone?”
  13. “Hi, can you hear me?”
  14. Sound of someone typing
  15. Person talks to child/ animal/spouse mid-conversation
  16. (for over- talkers) “Sorry, go ahead”
  17. Running water/flushing toilet
  18. “I’m Sorry: I was on mute”
  19. “I have a hard stop at…”
  20. “Can everyone mute their phones, please”
  21. “Hello Hello?”
  22. “I’ll have to get back to you”
  23. “Sorry, I was having computer issues”
  24. “Hey guys, I have to jump on another call”