“Let’s havean offlineconversationabout that.”Child/Spousetalking in thebackground“Caneveryonemute theirphones,please”“I’m sorryyou cutout” “I’m Sorry:I was onmute” “Can youemailthat toeveryone?”(for over-talkers)“Sorry, goahead”“Hey guys, Ihave to jumpon anothercall”“Sorry, I washavingcomputerissues” Person talksto child/animal/spousemid-conversation“Sorry, Ididn’t catchthat. Canyou repeat”“Hi, canyou hearme?” Sorry I’mlate”(Insert lameexcuse)“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I have ahard stopat…” Runningwater/flushingtoilet Pet makingnoise in thebackground Loud,Painfulecho orfeedback Sound ofsomeonetyping "Let's wait aminute foreveryone tolog-in"“Can youall see myscreen?”“I’ll haveto getback toyou”   “HelloHello?” “Sorry Ihadproblemsdialing in”“Let’s havean offlineconversationabout that.”Child/Spousetalking in thebackground“Caneveryonemute theirphones,please”“I’m sorryyou cutout” “I’m Sorry:I was onmute” “Can youemailthat toeveryone?”(for over-talkers)“Sorry, goahead”“Hey guys, Ihave to jumpon anothercall”“Sorry, I washavingcomputerissues” Person talksto child/animal/spousemid-conversation“Sorry, Ididn’t catchthat. Canyou repeat”“Hi, canyou hearme?” Sorry I’mlate”(Insert lameexcuse)“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I have ahard stopat…” Runningwater/flushingtoilet Pet makingnoise in thebackground Loud,Painfulecho orfeedback Sound ofsomeonetyping "Let's wait aminute foreveryone tolog-in"“Can youall see myscreen?”“I’ll haveto getback toyou”   “HelloHello?” “Sorry Ihadproblemsdialing in”

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Let’s have an offline conversation about that.”
  2. Child/Spouse talking in the background
  3. “Can everyone mute their phones, please”
  4. “I’m sorry you cut out”
  5. “I’m Sorry: I was on mute”
  6. “Can you email that to everyone?”
  7. (for over- talkers) “Sorry, go ahead”
  8. “Hey guys, I have to jump on another call”
  9. “Sorry, I was having computer issues”
  10. Person talks to child/ animal/spouse mid-conversation
  11. “Sorry, I didn’t catch that. Can you repeat”
  12. “Hi, can you hear me?”
  13. Sorry I’m late” (Insert lame excuse)
  14. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  15. “I have a hard stop at…”
  16. Running water/flushing toilet
  17. Pet making noise in the background
  18. Loud, Painful echo or feedback
  19. Sound of someone typing
  20. "Let's wait a minute for everyone to log-in"
  21. “Can you all see my screen?”
  22. “I’ll have to get back to you”
  23. “Hello Hello?”
  24. “Sorry I had problems dialing in”