“Let’s havean offlineconversationabout that.”(for over-talkers)“Sorry, goahead”“Can youall see myscreen?”Person talksto child/animal/spousemid-conversation“Sorry Ihadproblemsdialing in”Sorry I’mlate”(Insert lameexcuse)“Sorry, Ididn’t catchthat. Canyou repeat”Pet makingnoise in thebackground Runningwater/flushingtoilet “Sorry, I washavingcomputerissues” Child/Spousetalking in thebackground  “HelloHello?” “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I have ahard stopat…” Loud,Painfulecho orfeedback Sound ofsomeonetyping “Can youemailthat toeveryone?”“I’m Sorry:I was onmute” "Let's wait aminute foreveryone tolog-in"“Hey guys, Ihave to jumpon anothercall”“Hi, canyou hearme?” “I’ll haveto getback toyou” “Caneveryonemute theirphones,please”“I’m sorryyou cutout” “Let’s havean offlineconversationabout that.”(for over-talkers)“Sorry, goahead”“Can youall see myscreen?”Person talksto child/animal/spousemid-conversation“Sorry Ihadproblemsdialing in”Sorry I’mlate”(Insert lameexcuse)“Sorry, Ididn’t catchthat. Canyou repeat”Pet makingnoise in thebackground Runningwater/flushingtoilet “Sorry, I washavingcomputerissues” Child/Spousetalking in thebackground  “HelloHello?” “SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “I have ahard stopat…” Loud,Painfulecho orfeedback Sound ofsomeonetyping “Can youemailthat toeveryone?”“I’m Sorry:I was onmute” "Let's wait aminute foreveryone tolog-in"“Hey guys, Ihave to jumpon anothercall”“Hi, canyou hearme?” “I’ll haveto getback toyou” “Caneveryonemute theirphones,please”“I’m sorryyou cutout” 

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Let’s have an offline conversation about that.”
  2. (for over- talkers) “Sorry, go ahead”
  3. “Can you all see my screen?”
  4. Person talks to child/ animal/spouse mid-conversation
  5. “Sorry I had problems dialing in”
  6. Sorry I’m late” (Insert lame excuse)
  7. “Sorry, I didn’t catch that. Can you repeat”
  8. Pet making noise in the background
  9. Running water/flushing toilet
  10. “Sorry, I was having computer issues”
  11. Child/Spouse talking in the background
  12. “Hello Hello?”
  13. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  14. “I have a hard stop at…”
  15. Loud, Painful echo or feedback
  16. Sound of someone typing
  17. “Can you email that to everyone?”
  18. “I’m Sorry: I was on mute”
  19. "Let's wait a minute for everyone to log-in"
  20. “Hey guys, I have to jump on another call”
  21. “Hi, can you hear me?”
  22. “I’ll have to get back to you”
  23. “Can everyone mute their phones, please”
  24. “I’m sorry you cut out”