“Hi, canyou hearme?” Sound ofsomeonetyping Sorry I’mlate”(Insert lameexcuse)“Can youall see myscreen?”“Sorry, Ididn’t catchthat. Canyou repeat”Child/Spousetalking in thebackgroundPet makingnoise in thebackground “I’m Sorry:I was onmute” Person talksto child/animal/spousemid-conversationRunningwater/flushingtoilet “Sorry, I washavingcomputerissues” “I’ll haveto getback toyou” “I have ahard stopat…” Loud,Painfulecho orfeedback “Hey guys, Ihave to jumpon anothercall”(for over-talkers)“Sorry, goahead”“Caneveryonemute theirphones,please”"Let's wait aminute foreveryone tolog-in"“Sorry Ihadproblemsdialing in”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?”   “HelloHello?” “I’m sorryyou cutout” “Let’s havean offlineconversationabout that.”“Can youemailthat toeveryone?”“Hi, canyou hearme?” Sound ofsomeonetyping Sorry I’mlate”(Insert lameexcuse)“Can youall see myscreen?”“Sorry, Ididn’t catchthat. Canyou repeat”Child/Spousetalking in thebackgroundPet makingnoise in thebackground “I’m Sorry:I was onmute” Person talksto child/animal/spousemid-conversationRunningwater/flushingtoilet “Sorry, I washavingcomputerissues” “I’ll haveto getback toyou” “I have ahard stopat…” Loud,Painfulecho orfeedback “Hey guys, Ihave to jumpon anothercall”(for over-talkers)“Sorry, goahead”“Caneveryonemute theirphones,please”"Let's wait aminute foreveryone tolog-in"“Sorry Ihadproblemsdialing in”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?”   “HelloHello?” “I’m sorryyou cutout” “Let’s havean offlineconversationabout that.”“Can youemailthat toeveryone?”

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Hi, can you hear me?”
  2. Sound of someone typing
  3. Sorry I’m late” (Insert lame excuse)
  4. “Can you all see my screen?”
  5. “Sorry, I didn’t catch that. Can you repeat”
  6. Child/Spouse talking in the background
  7. Pet making noise in the background
  8. “I’m Sorry: I was on mute”
  9. Person talks to child/ animal/spouse mid-conversation
  10. Running water/flushing toilet
  11. “Sorry, I was having computer issues”
  12. “I’ll have to get back to you”
  13. “I have a hard stop at…”
  14. Loud, Painful echo or feedback
  15. “Hey guys, I have to jump on another call”
  16. (for over- talkers) “Sorry, go ahead”
  17. “Can everyone mute their phones, please”
  18. "Let's wait a minute for everyone to log-in"
  19. “Sorry I had problems dialing in”
  20. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  21. “Hello Hello?”
  22. “I’m sorry you cut out”
  23. “Let’s have an offline conversation about that.”
  24. “Can you email that to everyone?”