“I’m sorryyou cutout” “Caneveryonemute theirphones,please”  “HelloHello?” “Sorry Ihadproblemsdialing in”“I have ahard stopat…” “I’ll haveto getback toyou” Sound ofsomeonetyping “Sorry, Ididn’t catchthat. Canyou repeat”“Can youemailthat toeveryone?”Person talksto child/animal/spousemid-conversationPet makingnoise in thebackground Child/Spousetalking in thebackgroundRunningwater/flushingtoilet “Hey guys, Ihave to jumpon anothercall”“Sorry, I washavingcomputerissues” Loud,Painfulecho orfeedback (for over-talkers)“Sorry, goahead”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” Sorry I’mlate”(Insert lameexcuse)“Let’s havean offlineconversationabout that.”“Can youall see myscreen?”“I’m Sorry:I was onmute” “Hi, canyou hearme?” "Let's wait aminute foreveryone tolog-in"“I’m sorryyou cutout” “Caneveryonemute theirphones,please”  “HelloHello?” “Sorry Ihadproblemsdialing in”“I have ahard stopat…” “I’ll haveto getback toyou” Sound ofsomeonetyping “Sorry, Ididn’t catchthat. Canyou repeat”“Can youemailthat toeveryone?”Person talksto child/animal/spousemid-conversationPet makingnoise in thebackground Child/Spousetalking in thebackgroundRunningwater/flushingtoilet “Hey guys, Ihave to jumpon anothercall”“Sorry, I washavingcomputerissues” Loud,Painfulecho orfeedback (for over-talkers)“Sorry, goahead”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” Sorry I’mlate”(Insert lameexcuse)“Let’s havean offlineconversationabout that.”“Can youall see myscreen?”“I’m Sorry:I was onmute” “Hi, canyou hearme?” "Let's wait aminute foreveryone tolog-in"

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I’m sorry you cut out”
  2. “Can everyone mute their phones, please”
  3. “Hello Hello?”
  4. “Sorry I had problems dialing in”
  5. “I have a hard stop at…”
  6. “I’ll have to get back to you”
  7. Sound of someone typing
  8. “Sorry, I didn’t catch that. Can you repeat”
  9. “Can you email that to everyone?”
  10. Person talks to child/ animal/spouse mid-conversation
  11. Pet making noise in the background
  12. Child/Spouse talking in the background
  13. Running water/flushing toilet
  14. “Hey guys, I have to jump on another call”
  15. “Sorry, I was having computer issues”
  16. Loud, Painful echo or feedback
  17. (for over- talkers) “Sorry, go ahead”
  18. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  19. Sorry I’m late” (Insert lame excuse)
  20. “Let’s have an offline conversation about that.”
  21. “Can you all see my screen?”
  22. “I’m Sorry: I was on mute”
  23. “Hi, can you hear me?”
  24. "Let's wait a minute for everyone to log-in"