“Sorry Ihadproblemsdialing in”Sorry I’mlate”(Insert lameexcuse)  “HelloHello?” “Can youemailthat toeveryone?”Child/Spousetalking in thebackgroundSound ofsomeonetyping "Let's wait aminute foreveryone tolog-in"“I’ll haveto getback toyou” Runningwater/flushingtoilet “I have ahard stopat…” “Let’s havean offlineconversationabout that.”“I’m sorryyou cutout” “Hi, canyou hearme?” “Sorry, Ididn’t catchthat. Canyou repeat”“Can youall see myscreen?”Pet makingnoise in thebackground “Hey guys, Ihave to jumpon anothercall”(for over-talkers)“Sorry, goahead”Person talksto child/animal/spousemid-conversation“I’m Sorry:I was onmute” “Sorry, I washavingcomputerissues” Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry Ihadproblemsdialing in”Sorry I’mlate”(Insert lameexcuse)  “HelloHello?” “Can youemailthat toeveryone?”Child/Spousetalking in thebackgroundSound ofsomeonetyping "Let's wait aminute foreveryone tolog-in"“I’ll haveto getback toyou” Runningwater/flushingtoilet “I have ahard stopat…” “Let’s havean offlineconversationabout that.”“I’m sorryyou cutout” “Hi, canyou hearme?” “Sorry, Ididn’t catchthat. Canyou repeat”“Can youall see myscreen?”Pet makingnoise in thebackground “Hey guys, Ihave to jumpon anothercall”(for over-talkers)“Sorry, goahead”Person talksto child/animal/spousemid-conversation“I’m Sorry:I was onmute” “Sorry, I washavingcomputerissues” Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” 

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Sorry I had problems dialing in”
  2. Sorry I’m late” (Insert lame excuse)
  3. “Hello Hello?”
  4. “Can you email that to everyone?”
  5. Child/Spouse talking in the background
  6. Sound of someone typing
  7. "Let's wait a minute for everyone to log-in"
  8. “I’ll have to get back to you”
  9. Running water/flushing toilet
  10. “I have a hard stop at…”
  11. “Let’s have an offline conversation about that.”
  12. “I’m sorry you cut out”
  13. “Hi, can you hear me?”
  14. “Sorry, I didn’t catch that. Can you repeat”
  15. “Can you all see my screen?”
  16. Pet making noise in the background
  17. “Hey guys, I have to jump on another call”
  18. (for over- talkers) “Sorry, go ahead”
  19. Person talks to child/ animal/spouse mid-conversation
  20. “I’m Sorry: I was on mute”
  21. “Sorry, I was having computer issues”
  22. Loud, Painful echo or feedback
  23. “Can everyone mute their phones, please”
  24. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”