“Can youall see myscreen?”“I’m Sorry:I was onmute” “Let’s havean offlineconversationabout that.”“Can youemailthat toeveryone?”"Let's wait aminute foreveryone tolog-in"Sound ofsomeonetyping “Hey guys, Ihave to jumpon anothercall”“Sorry, Ididn’t catchthat. Canyou repeat”Sorry I’mlate”(Insert lameexcuse)“Sorry, I washavingcomputerissues” Pet makingnoise in thebackground “I’m sorryyou cutout” “I’ll haveto getback toyou” (for over-talkers)“Sorry, goahead”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry Ihadproblemsdialing in”Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”  “HelloHello?” Person talksto child/animal/spousemid-conversationRunningwater/flushingtoilet “Hi, canyou hearme?” “I have ahard stopat…” Child/Spousetalking in thebackground“Can youall see myscreen?”“I’m Sorry:I was onmute” “Let’s havean offlineconversationabout that.”“Can youemailthat toeveryone?”"Let's wait aminute foreveryone tolog-in"Sound ofsomeonetyping “Hey guys, Ihave to jumpon anothercall”“Sorry, Ididn’t catchthat. Canyou repeat”Sorry I’mlate”(Insert lameexcuse)“Sorry, I washavingcomputerissues” Pet makingnoise in thebackground “I’m sorryyou cutout” “I’ll haveto getback toyou” (for over-talkers)“Sorry, goahead”“SO (cutsout) I CAN(cuts out) BY(cuts out)OK?” “Sorry Ihadproblemsdialing in”Loud,Painfulecho orfeedback “Caneveryonemute theirphones,please”  “HelloHello?” Person talksto child/animal/spousemid-conversationRunningwater/flushingtoilet “Hi, canyou hearme?” “I have ahard stopat…” Child/Spousetalking in thebackground

Customer Engagement SOLAR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Can you all see my screen?”
  2. “I’m Sorry: I was on mute”
  3. “Let’s have an offline conversation about that.”
  4. “Can you email that to everyone?”
  5. "Let's wait a minute for everyone to log-in"
  6. Sound of someone typing
  7. “Hey guys, I have to jump on another call”
  8. “Sorry, I didn’t catch that. Can you repeat”
  9. Sorry I’m late” (Insert lame excuse)
  10. “Sorry, I was having computer issues”
  11. Pet making noise in the background
  12. “I’m sorry you cut out”
  13. “I’ll have to get back to you”
  14. (for over- talkers) “Sorry, go ahead”
  15. “SO (cuts out) I CAN (cuts out) BY (cuts out) OK?”
  16. “Sorry I had problems dialing in”
  17. Loud, Painful echo or feedback
  18. “Can everyone mute their phones, please”
  19. “Hello Hello?”
  20. Person talks to child/ animal/spouse mid-conversation
  21. Running water/flushing toilet
  22. “Hi, can you hear me?”
  23. “I have a hard stop at…”
  24. Child/Spouse talking in the background