You speakto/chat withsomeonefromKentuckyYoucreated acontactCaller/chatterhas a case IDnumber Studentdoesn't knowhow to enrollin theircourseEmailed astudent/instructorThe personyou areworking withis usingFirefoxPasswordresetcall/chatCaller/chattercalls you bynameSpoke tosomeonewith aforeignaccentYou have toclose achat/end acall due tono responseCaller/chattersays "holdon"You have torefer astudent backto their POPInstructorasks youto adjust adue dateEmailed astudent/instructorClearingCookies/cacheresolves theissueInstructoris usingCogneroYou speakto/chat withsomeonefromKentuckyYoucreated acontactCaller/chatterhas a case IDnumber Studentdoesn't knowhow to enrollin theircourseEmailed astudent/instructorThe personyou areworking withis usingFirefoxPasswordresetcall/chatCaller/chattercalls you bynameSpoke tosomeonewith aforeignaccentYou have toclose achat/end acall due tono responseCaller/chattersays "holdon"You have torefer astudent backto their POPInstructorasks youto adjust adue dateEmailed astudent/instructorClearingCookies/cacheresolves theissueInstructoris usingCognero

Cengage Call/chat BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You speak to/chat with someone from Kentucky
  2. You created a contact
  3. Caller/chatter has a case ID number
  4. Student doesn't know how to enroll in their course
  5. Emailed a student/ instructor
  6. The person you are working with is using Firefox
  7. Password reset call/chat
  8. Caller/chatter calls you by name
  9. Spoke to someone with a foreign accent
  10. You have to close a chat/end a call due to no response
  11. Caller/chatter says "hold on"
  12. You have to refer a student back to their POP
  13. Instructor asks you to adjust a due date
  14. Emailed a student/ instructor
  15. Clearing Cookies/cache resolves the issue
  16. Instructor is using Cognero