Youcreated acontactCaller/chattercalls you bynameYou have torefer astudent backto their POPEmailed astudent/instructorThe personyou areworking withis usingFirefoxYou speakto/chat withsomeonefromKentuckyYou have toclose achat/end acall due tono responseInstructorasks youto adjust adue dateClearingCookies/cacheresolves theissuePasswordresetcall/chatInstructoris usingCogneroSpoke tosomeonewith aforeignaccentCaller/chatterhas a case IDnumber Studentdoesn't knowhow to enrollin theircourseCaller/chattersays "holdon"Emailed astudent/instructorYoucreated acontactCaller/chattercalls you bynameYou have torefer astudent backto their POPEmailed astudent/instructorThe personyou areworking withis usingFirefoxYou speakto/chat withsomeonefromKentuckyYou have toclose achat/end acall due tono responseInstructorasks youto adjust adue dateClearingCookies/cacheresolves theissuePasswordresetcall/chatInstructoris usingCogneroSpoke tosomeonewith aforeignaccentCaller/chatterhas a case IDnumber Studentdoesn't knowhow to enrollin theircourseCaller/chattersays "holdon"Emailed astudent/instructor

Cengage Call/chat BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You created a contact
  2. Caller/chatter calls you by name
  3. You have to refer a student back to their POP
  4. Emailed a student/ instructor
  5. The person you are working with is using Firefox
  6. You speak to/chat with someone from Kentucky
  7. You have to close a chat/end a call due to no response
  8. Instructor asks you to adjust a due date
  9. Clearing Cookies/cache resolves the issue
  10. Password reset call/chat
  11. Instructor is using Cognero
  12. Spoke to someone with a foreign accent
  13. Caller/chatter has a case ID number
  14. Student doesn't know how to enroll in their course
  15. Caller/chatter says "hold on"
  16. Emailed a student/ instructor