(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer said they dropped their phone
Customer has talking with their spouse during the call
Customer is doing a replacement on a Samsung
Expert had to reach out to ASG for assistance
Expert talking on mute
Completed claim
Coronavirus mentioned by the customer
Unauthorized user calls in for/on a claim
Expert secures the VPH sale
Remote tech did not show for appointment
Expert receives a compliment from the customer
Customer's phone was stolen
Claim stopped because of document hold
Customer says the Verizon rep told them...
Expert provided compassion to the customer's situation
