(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer's phone was stolen
Customer says the Verizon rep told them...
Claim stopped because of document hold
24-hour ASG hold
Customer said they dropped their phone
Equipment on back order
Expert had to reach out to ASG for assistance
Customer has talking with their spouse during the call
Expert finishes the call without asking for help
Customer is doing a replacement on a Samsung
Heard a kid in the background
Remote tech did not show for appointment
Mentioned home security in VPH offer
Customer lost their phone
Completed claim
Expert secures the VPH sale
Heard an animal in the background
Unauthorized user calls in for/on a claim
Expert talking on mute
Claim ask for the customer to remove FMiP
Stimulus check mentioned on the call
Expert provided compassion to the customer's situation
