QA BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Verify customer info (name, address, DOB)
2. checked PEWC Phone number
3. Categorized all BW Direct properly
4. Asked "what has you shopping today?"
5. Pre bind (MN)
6. Quick quote (renters)
7. Asked about vehicle use
8. Reviewed discounts
9. Assumed signal
10. Pre bind disclosure (CA)
11. Reviewed deductible
12. Violations in last 3/5 years
13. Pre bind (AR)
14. participated in Nobi group chat
15. Offered ADT and transferred
16. Used the words "initial payment"
17. Offered multi -line product
18. Set expectations on every call
19. Disposition other drivers
20. Post-bind disclosure given
21. Explain coverage using examples
22. Payment script read verbatim
23. Credit disclosure read verbatim
24. PA Fraud disclosure read verbatim