Solve 3technicaltroubleshootingproblems viacall or digital.Use thecustomersnamethroughoutthe call.Apply the TheThank YouProgram to aCustomer'saccount.Upgradesomeone'smonitoringplan.30+minutesales call.Use thecustomer'sname on allcalls QA'dGet a 5 Starreview left byCustomer(Doesn't requireyour name)PerfectQA Scoreon a callWork with astorytellingTiger/YellowCustomer.PerfectQA Scoreon a callRun througha fullinstallationcall.Complete 5emails inFront,betweencalls.Save aCustomerfromcancelling.Resolvethings for afrustratedcustomer.Complete 5ReturnsandFulfillmentsWork witha DetailedBlue/OwlCustomer.Customerswears onthe call.LOL!PerfectTone on3 calls.Get a 5 Starreview left byCustomer(doesn't requireyour name)Work witha DirectBull/RedCustomer.Save aCustomerfromcancelling.ReinstateSomeone'sMonitoringService.Walk acustomerthroughordering oursystem online.A full dayof perfectQA scoresGet acustomerto providea review.Solve 3technicaltroubleshootingproblems viacall or digital.Use thecustomersnamethroughoutthe call.Apply the TheThank YouProgram to aCustomer'saccount.Upgradesomeone'smonitoringplan.30+minutesales call.Use thecustomer'sname on allcalls QA'dGet a 5 Starreview left byCustomer(Doesn't requireyour name)PerfectQA Scoreon a callWork with astorytellingTiger/YellowCustomer.PerfectQA Scoreon a callRun througha fullinstallationcall.Complete 5emails inFront,betweencalls.Save aCustomerfromcancelling.Resolvethings for afrustratedcustomer.Complete 5ReturnsandFulfillmentsWork witha DetailedBlue/OwlCustomer.Customerswears onthe call.LOL!PerfectTone on3 calls.Get a 5 Starreview left byCustomer(doesn't requireyour name)Work witha DirectBull/RedCustomer.Save aCustomerfromcancelling.ReinstateSomeone'sMonitoringService.Walk acustomerthroughordering oursystem online.A full dayof perfectQA scoresGet acustomerto providea review.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Solve 3 technical troubleshooting problems via call or digital.
  2. Use the customers name throughout the call.
  3. Apply the The Thank You Program to a Customer's account.
  4. Upgrade someone's monitoring plan.
  5. 30+ minute sales call.
  6. Use the customer's name on all calls QA'd
  7. Get a 5 Star review left by Customer (Doesn't require your name)
  8. Perfect QA Score on a call
  9. Work with a storytelling Tiger/Yellow Customer.
  10. Perfect QA Score on a call
  11. Run through a full installation call.
  12. Complete 5 emails in Front, between calls.
  13. Save a Customer from cancelling.
  14. Resolve things for a frustrated customer.
  15. Complete 5 Returns and Fulfillments
  16. Work with a Detailed Blue/Owl Customer.
  17. Customer swears on the call. LOL!
  18. Perfect Tone on 3 calls.
  19. Get a 5 Star review left by Customer (doesn't require your name)
  20. Work with a Direct Bull/Red Customer.
  21. Save a Customer from cancelling.
  22. Reinstate Someone's Monitoring Service.
  23. Walk a customer through ordering our system online.
  24. A full day of perfect QA scores
  25. Get a customer to provide a review.