Apply the TheThank YouProgram to aCustomer'saccount.Resolvethings for afrustratedcustomer.A full dayof perfectQA scoresWork witha DirectBull/RedCustomer.30+minutesales call.PerfectTone on3 calls.PerfectQA Scoreon a callComplete 5ReturnsandFulfillmentsUse thecustomer'sname on allcalls QA'dWalk acustomerthroughordering oursystem online.ReinstateSomeone'sMonitoringService.Complete 5emails inFront,betweencalls.Run througha fullinstallationcall.Work with astorytellingTiger/YellowCustomer.Get acustomerto providea review.Get a 5 Starreview left byCustomer(doesn't requireyour name)Use thecustomersnamethroughoutthe call.Save aCustomerfromcancelling.Solve 3technicaltroubleshootingproblems viacall or digital.Customerswears onthe call.LOL!Get a 5 Starreview left byCustomer(Doesn't requireyour name)Upgradesomeone'smonitoringplan.PerfectQA Scoreon a callWork witha DetailedBlue/OwlCustomer.Save aCustomerfromcancelling.Apply the TheThank YouProgram to aCustomer'saccount.Resolvethings for afrustratedcustomer.A full dayof perfectQA scoresWork witha DirectBull/RedCustomer.30+minutesales call.PerfectTone on3 calls.PerfectQA Scoreon a callComplete 5ReturnsandFulfillmentsUse thecustomer'sname on allcalls QA'dWalk acustomerthroughordering oursystem online.ReinstateSomeone'sMonitoringService.Complete 5emails inFront,betweencalls.Run througha fullinstallationcall.Work with astorytellingTiger/YellowCustomer.Get acustomerto providea review.Get a 5 Starreview left byCustomer(doesn't requireyour name)Use thecustomersnamethroughoutthe call.Save aCustomerfromcancelling.Solve 3technicaltroubleshootingproblems viacall or digital.Customerswears onthe call.LOL!Get a 5 Starreview left byCustomer(Doesn't requireyour name)Upgradesomeone'smonitoringplan.PerfectQA Scoreon a callWork witha DetailedBlue/OwlCustomer.Save aCustomerfromcancelling.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apply the The Thank You Program to a Customer's account.
  2. Resolve things for a frustrated customer.
  3. A full day of perfect QA scores
  4. Work with a Direct Bull/Red Customer.
  5. 30+ minute sales call.
  6. Perfect Tone on 3 calls.
  7. Perfect QA Score on a call
  8. Complete 5 Returns and Fulfillments
  9. Use the customer's name on all calls QA'd
  10. Walk a customer through ordering our system online.
  11. Reinstate Someone's Monitoring Service.
  12. Complete 5 emails in Front, between calls.
  13. Run through a full installation call.
  14. Work with a storytelling Tiger/Yellow Customer.
  15. Get a customer to provide a review.
  16. Get a 5 Star review left by Customer (doesn't require your name)
  17. Use the customers name throughout the call.
  18. Save a Customer from cancelling.
  19. Solve 3 technical troubleshooting problems via call or digital.
  20. Customer swears on the call. LOL!
  21. Get a 5 Star review left by Customer (Doesn't require your name)
  22. Upgrade someone's monitoring plan.
  23. Perfect QA Score on a call
  24. Work with a Detailed Blue/Owl Customer.
  25. Save a Customer from cancelling.