Complete 5ReturnsandFulfillmentsPerfectTone on3 calls.Resolvethings for afrustratedcustomer.Solve 3technicaltroubleshootingproblems viacall or digital.Walk acustomerthroughordering oursystem online.30+minutesales call.Customerswears onthe call.LOL!ReinstateSomeone'sMonitoringService.Apply the TheThank YouProgram to aCustomer'saccount.PerfectQA Scoreon a callRun througha fullinstallationcall.Get a 5 Starreview left byCustomer(Doesn't requireyour name)Save aCustomerfromcancelling.Complete 5emails inFront,betweencalls.A full dayof perfectQA scoresWork witha DirectBull/RedCustomer.Get a 5 Starreview left byCustomer(doesn't requireyour name)Work with astorytellingTiger/YellowCustomer.Get acustomerto providea review.Save aCustomerfromcancelling.Work witha DetailedBlue/OwlCustomer.Use thecustomersnamethroughoutthe call.Use thecustomer'sname on allcalls QA'dUpgradesomeone'smonitoringplan.PerfectQA Scoreon a callComplete 5ReturnsandFulfillmentsPerfectTone on3 calls.Resolvethings for afrustratedcustomer.Solve 3technicaltroubleshootingproblems viacall or digital.Walk acustomerthroughordering oursystem online.30+minutesales call.Customerswears onthe call.LOL!ReinstateSomeone'sMonitoringService.Apply the TheThank YouProgram to aCustomer'saccount.PerfectQA Scoreon a callRun througha fullinstallationcall.Get a 5 Starreview left byCustomer(Doesn't requireyour name)Save aCustomerfromcancelling.Complete 5emails inFront,betweencalls.A full dayof perfectQA scoresWork witha DirectBull/RedCustomer.Get a 5 Starreview left byCustomer(doesn't requireyour name)Work with astorytellingTiger/YellowCustomer.Get acustomerto providea review.Save aCustomerfromcancelling.Work witha DetailedBlue/OwlCustomer.Use thecustomersnamethroughoutthe call.Use thecustomer'sname on allcalls QA'dUpgradesomeone'smonitoringplan.PerfectQA Scoreon a call

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 5 Returns and Fulfillments
  2. Perfect Tone on 3 calls.
  3. Resolve things for a frustrated customer.
  4. Solve 3 technical troubleshooting problems via call or digital.
  5. Walk a customer through ordering our system online.
  6. 30+ minute sales call.
  7. Customer swears on the call. LOL!
  8. Reinstate Someone's Monitoring Service.
  9. Apply the The Thank You Program to a Customer's account.
  10. Perfect QA Score on a call
  11. Run through a full installation call.
  12. Get a 5 Star review left by Customer (Doesn't require your name)
  13. Save a Customer from cancelling.
  14. Complete 5 emails in Front, between calls.
  15. A full day of perfect QA scores
  16. Work with a Direct Bull/Red Customer.
  17. Get a 5 Star review left by Customer (doesn't require your name)
  18. Work with a storytelling Tiger/Yellow Customer.
  19. Get a customer to provide a review.
  20. Save a Customer from cancelling.
  21. Work with a Detailed Blue/Owl Customer.
  22. Use the customers name throughout the call.
  23. Use the customer's name on all calls QA'd
  24. Upgrade someone's monitoring plan.
  25. Perfect QA Score on a call