PerfectQA Scoreon a callWork witha DirectBull/RedCustomer.Complete 5ReturnsandFulfillmentsReinstateSomeone'sMonitoringService.Save aCustomerfromcancelling.PerfectTone on3 calls.A full dayof perfectQA scoresSave aCustomerfromcancelling.Work witha DetailedBlue/OwlCustomer.Run througha fullinstallationcall.Get a 5 Starreview left byCustomer(doesn't requireyour name)Get acustomerto providea review.Customerswears onthe call.LOL!Get a 5 Starreview left byCustomer(Doesn't requireyour name)30+minutesales call.Walk acustomerthroughordering oursystem online.Complete 5emails inFront,betweencalls.Upgradesomeone'smonitoringplan.Solve 3technicaltroubleshootingproblems viacall or digital.Apply the TheThank YouProgram to aCustomer'saccount.Work with astorytellingTiger/YellowCustomer.Use thecustomer'sname on allcalls QA'dUse thecustomersnamethroughoutthe call.PerfectQA Scoreon a callResolvethings for afrustratedcustomer.PerfectQA Scoreon a callWork witha DirectBull/RedCustomer.Complete 5ReturnsandFulfillmentsReinstateSomeone'sMonitoringService.Save aCustomerfromcancelling.PerfectTone on3 calls.A full dayof perfectQA scoresSave aCustomerfromcancelling.Work witha DetailedBlue/OwlCustomer.Run througha fullinstallationcall.Get a 5 Starreview left byCustomer(doesn't requireyour name)Get acustomerto providea review.Customerswears onthe call.LOL!Get a 5 Starreview left byCustomer(Doesn't requireyour name)30+minutesales call.Walk acustomerthroughordering oursystem online.Complete 5emails inFront,betweencalls.Upgradesomeone'smonitoringplan.Solve 3technicaltroubleshootingproblems viacall or digital.Apply the TheThank YouProgram to aCustomer'saccount.Work with astorytellingTiger/YellowCustomer.Use thecustomer'sname on allcalls QA'dUse thecustomersnamethroughoutthe call.PerfectQA Scoreon a callResolvethings for afrustratedcustomer.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Perfect QA Score on a call
  2. Work with a Direct Bull/Red Customer.
  3. Complete 5 Returns and Fulfillments
  4. Reinstate Someone's Monitoring Service.
  5. Save a Customer from cancelling.
  6. Perfect Tone on 3 calls.
  7. A full day of perfect QA scores
  8. Save a Customer from cancelling.
  9. Work with a Detailed Blue/Owl Customer.
  10. Run through a full installation call.
  11. Get a 5 Star review left by Customer (doesn't require your name)
  12. Get a customer to provide a review.
  13. Customer swears on the call. LOL!
  14. Get a 5 Star review left by Customer (Doesn't require your name)
  15. 30+ minute sales call.
  16. Walk a customer through ordering our system online.
  17. Complete 5 emails in Front, between calls.
  18. Upgrade someone's monitoring plan.
  19. Solve 3 technical troubleshooting problems via call or digital.
  20. Apply the The Thank You Program to a Customer's account.
  21. Work with a storytelling Tiger/Yellow Customer.
  22. Use the customer's name on all calls QA'd
  23. Use the customers name throughout the call.
  24. Perfect QA Score on a call
  25. Resolve things for a frustrated customer.