Work with astorytellingTiger/YellowCustomer.Use thecustomersnamethroughoutthe call.Get acustomerto providea review.PerfectTone on3 calls.Save aCustomerfromcancelling.Run througha fullinstallationcall.Apply the TheThank YouProgram to aCustomer'saccount.Work witha DetailedBlue/OwlCustomer.Get a 5 Starreview left byCustomer(Doesn't requireyour name)30+minutesales call.Resolvethings for afrustratedcustomer.Complete 5emails inFront,betweencalls.PerfectQA Scoreon a callGet a 5 Starreview left byCustomer(doesn't requireyour name)Customerswears onthe call.LOL!ReinstateSomeone'sMonitoringService.Solve 3technicaltroubleshootingproblems viacall or digital.Complete 5ReturnsandFulfillmentsA full dayof perfectQA scoresWalk acustomerthroughordering oursystem online.Use thecustomer'sname on allcalls QA'dSave aCustomerfromcancelling.Upgradesomeone'smonitoringplan.Work witha DirectBull/RedCustomer.PerfectQA Scoreon a callWork with astorytellingTiger/YellowCustomer.Use thecustomersnamethroughoutthe call.Get acustomerto providea review.PerfectTone on3 calls.Save aCustomerfromcancelling.Run througha fullinstallationcall.Apply the TheThank YouProgram to aCustomer'saccount.Work witha DetailedBlue/OwlCustomer.Get a 5 Starreview left byCustomer(Doesn't requireyour name)30+minutesales call.Resolvethings for afrustratedcustomer.Complete 5emails inFront,betweencalls.PerfectQA Scoreon a callGet a 5 Starreview left byCustomer(doesn't requireyour name)Customerswears onthe call.LOL!ReinstateSomeone'sMonitoringService.Solve 3technicaltroubleshootingproblems viacall or digital.Complete 5ReturnsandFulfillmentsA full dayof perfectQA scoresWalk acustomerthroughordering oursystem online.Use thecustomer'sname on allcalls QA'dSave aCustomerfromcancelling.Upgradesomeone'smonitoringplan.Work witha DirectBull/RedCustomer.PerfectQA Scoreon a call

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work with a storytelling Tiger/Yellow Customer.
  2. Use the customers name throughout the call.
  3. Get a customer to provide a review.
  4. Perfect Tone on 3 calls.
  5. Save a Customer from cancelling.
  6. Run through a full installation call.
  7. Apply the The Thank You Program to a Customer's account.
  8. Work with a Detailed Blue/Owl Customer.
  9. Get a 5 Star review left by Customer (Doesn't require your name)
  10. 30+ minute sales call.
  11. Resolve things for a frustrated customer.
  12. Complete 5 emails in Front, between calls.
  13. Perfect QA Score on a call
  14. Get a 5 Star review left by Customer (doesn't require your name)
  15. Customer swears on the call. LOL!
  16. Reinstate Someone's Monitoring Service.
  17. Solve 3 technical troubleshooting problems via call or digital.
  18. Complete 5 Returns and Fulfillments
  19. A full day of perfect QA scores
  20. Walk a customer through ordering our system online.
  21. Use the customer's name on all calls QA'd
  22. Save a Customer from cancelling.
  23. Upgrade someone's monitoring plan.
  24. Work with a Direct Bull/Red Customer.
  25. Perfect QA Score on a call