Walk acustomerthroughordering oursystem online.Get a 5 Starreview left byCustomer(Doesn't requireyour name)Apply the TheThank YouProgram to aCustomer'saccount.Work witha DirectBull/RedCustomer.Use thecustomersnamethroughoutthe call.Get acustomerto providea review.Run througha fullinstallationcall.Complete 5ReturnsandFulfillmentsGet a 5 Starreview left byCustomer(doesn't requireyour name)Save aCustomerfromcancelling.PerfectQA Scoreon a callPerfectQA Scoreon a callSave aCustomerfromcancelling.PerfectTone on3 calls.Use thecustomer'sname on allcalls QA'd30+minutesales call.Work witha DetailedBlue/OwlCustomer.A full dayof perfectQA scoresCustomerswears onthe call.LOL!Work with astorytellingTiger/YellowCustomer.Complete 5emails inFront,betweencalls.ReinstateSomeone'sMonitoringService.Upgradesomeone'smonitoringplan.Resolvethings for afrustratedcustomer.Solve 3technicaltroubleshootingproblems viacall or digital.Walk acustomerthroughordering oursystem online.Get a 5 Starreview left byCustomer(Doesn't requireyour name)Apply the TheThank YouProgram to aCustomer'saccount.Work witha DirectBull/RedCustomer.Use thecustomersnamethroughoutthe call.Get acustomerto providea review.Run througha fullinstallationcall.Complete 5ReturnsandFulfillmentsGet a 5 Starreview left byCustomer(doesn't requireyour name)Save aCustomerfromcancelling.PerfectQA Scoreon a callPerfectQA Scoreon a callSave aCustomerfromcancelling.PerfectTone on3 calls.Use thecustomer'sname on allcalls QA'd30+minutesales call.Work witha DetailedBlue/OwlCustomer.A full dayof perfectQA scoresCustomerswears onthe call.LOL!Work with astorytellingTiger/YellowCustomer.Complete 5emails inFront,betweencalls.ReinstateSomeone'sMonitoringService.Upgradesomeone'smonitoringplan.Resolvethings for afrustratedcustomer.Solve 3technicaltroubleshootingproblems viacall or digital.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk a customer through ordering our system online.
  2. Get a 5 Star review left by Customer (Doesn't require your name)
  3. Apply the The Thank You Program to a Customer's account.
  4. Work with a Direct Bull/Red Customer.
  5. Use the customers name throughout the call.
  6. Get a customer to provide a review.
  7. Run through a full installation call.
  8. Complete 5 Returns and Fulfillments
  9. Get a 5 Star review left by Customer (doesn't require your name)
  10. Save a Customer from cancelling.
  11. Perfect QA Score on a call
  12. Perfect QA Score on a call
  13. Save a Customer from cancelling.
  14. Perfect Tone on 3 calls.
  15. Use the customer's name on all calls QA'd
  16. 30+ minute sales call.
  17. Work with a Detailed Blue/Owl Customer.
  18. A full day of perfect QA scores
  19. Customer swears on the call. LOL!
  20. Work with a storytelling Tiger/Yellow Customer.
  21. Complete 5 emails in Front, between calls.
  22. Reinstate Someone's Monitoring Service.
  23. Upgrade someone's monitoring plan.
  24. Resolve things for a frustrated customer.
  25. Solve 3 technical troubleshooting problems via call or digital.