Complete 5emails inFront,betweencalls.Save aCustomerfromcancelling.Resolvethings for afrustratedcustomer.Use thecustomer'sname on allcalls QA'dWork witha DetailedBlue/OwlCustomer.30+minutesales call.Run througha fullinstallationcall.Solve 3technicaltroubleshootingproblems viacall or digital.Get acustomerto providea review.Get a 5 Starreview left byCustomer(Doesn't requireyour name)PerfectQA Scoreon a callGet a 5 Starreview left byCustomer(doesn't requireyour name)Save aCustomerfromcancelling.Customerswears onthe call.LOL!Upgradesomeone'smonitoringplan.Apply the TheThank YouProgram to aCustomer'saccount.Work with astorytellingTiger/YellowCustomer.Walk acustomerthroughordering oursystem online.Complete 5ReturnsandFulfillmentsUse thecustomersnamethroughoutthe call.A full dayof perfectQA scoresPerfectQA Scoreon a callPerfectTone on3 calls.ReinstateSomeone'sMonitoringService.Work witha DirectBull/RedCustomer.Complete 5emails inFront,betweencalls.Save aCustomerfromcancelling.Resolvethings for afrustratedcustomer.Use thecustomer'sname on allcalls QA'dWork witha DetailedBlue/OwlCustomer.30+minutesales call.Run througha fullinstallationcall.Solve 3technicaltroubleshootingproblems viacall or digital.Get acustomerto providea review.Get a 5 Starreview left byCustomer(Doesn't requireyour name)PerfectQA Scoreon a callGet a 5 Starreview left byCustomer(doesn't requireyour name)Save aCustomerfromcancelling.Customerswears onthe call.LOL!Upgradesomeone'smonitoringplan.Apply the TheThank YouProgram to aCustomer'saccount.Work with astorytellingTiger/YellowCustomer.Walk acustomerthroughordering oursystem online.Complete 5ReturnsandFulfillmentsUse thecustomersnamethroughoutthe call.A full dayof perfectQA scoresPerfectQA Scoreon a callPerfectTone on3 calls.ReinstateSomeone'sMonitoringService.Work witha DirectBull/RedCustomer.

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete 5 emails in Front, between calls.
  2. Save a Customer from cancelling.
  3. Resolve things for a frustrated customer.
  4. Use the customer's name on all calls QA'd
  5. Work with a Detailed Blue/Owl Customer.
  6. 30+ minute sales call.
  7. Run through a full installation call.
  8. Solve 3 technical troubleshooting problems via call or digital.
  9. Get a customer to provide a review.
  10. Get a 5 Star review left by Customer (Doesn't require your name)
  11. Perfect QA Score on a call
  12. Get a 5 Star review left by Customer (doesn't require your name)
  13. Save a Customer from cancelling.
  14. Customer swears on the call. LOL!
  15. Upgrade someone's monitoring plan.
  16. Apply the The Thank You Program to a Customer's account.
  17. Work with a storytelling Tiger/Yellow Customer.
  18. Walk a customer through ordering our system online.
  19. Complete 5 Returns and Fulfillments
  20. Use the customers name throughout the call.
  21. A full day of perfect QA scores
  22. Perfect QA Score on a call
  23. Perfect Tone on 3 calls.
  24. Reinstate Someone's Monitoring Service.
  25. Work with a Direct Bull/Red Customer.