Save aCustomerfromcancelling.Work witha DirectBull/RedCustomer.Use thecustomersnamethroughoutthe call.Run througha fullinstallationcall.Work witha DetailedBlue/OwlCustomer.Get acustomerto providea review.Work with astorytellingTiger/YellowCustomer.Complete 5ReturnsandFulfillmentsPerfectQA Scoreon a callCustomerswears onthe call.LOL!PerfectQA Scoreon a callReinstateSomeone'sMonitoringService.Complete 5emails inFront,betweencalls.Resolvethings for afrustratedcustomer.Upgradesomeone'smonitoringplan.Solve 3technicaltroubleshootingproblems viacall or digital.Save aCustomerfromcancelling.Apply the TheThank YouProgram to aCustomer'saccount.PerfectTone on3 calls.30+minutesales call.A full dayof perfectQA scoresGet a 5 Starreview left byCustomer(doesn't requireyour name)Walk acustomerthroughordering oursystem online.Use thecustomer'sname on allcalls QA'dGet a 5 Starreview left byCustomer(Doesn't requireyour name)Save aCustomerfromcancelling.Work witha DirectBull/RedCustomer.Use thecustomersnamethroughoutthe call.Run througha fullinstallationcall.Work witha DetailedBlue/OwlCustomer.Get acustomerto providea review.Work with astorytellingTiger/YellowCustomer.Complete 5ReturnsandFulfillmentsPerfectQA Scoreon a callCustomerswears onthe call.LOL!PerfectQA Scoreon a callReinstateSomeone'sMonitoringService.Complete 5emails inFront,betweencalls.Resolvethings for afrustratedcustomer.Upgradesomeone'smonitoringplan.Solve 3technicaltroubleshootingproblems viacall or digital.Save aCustomerfromcancelling.Apply the TheThank YouProgram to aCustomer'saccount.PerfectTone on3 calls.30+minutesales call.A full dayof perfectQA scoresGet a 5 Starreview left byCustomer(doesn't requireyour name)Walk acustomerthroughordering oursystem online.Use thecustomer'sname on allcalls QA'dGet a 5 Starreview left byCustomer(Doesn't requireyour name)

Cove Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Save a Customer from cancelling.
  2. Work with a Direct Bull/Red Customer.
  3. Use the customers name throughout the call.
  4. Run through a full installation call.
  5. Work with a Detailed Blue/Owl Customer.
  6. Get a customer to provide a review.
  7. Work with a storytelling Tiger/Yellow Customer.
  8. Complete 5 Returns and Fulfillments
  9. Perfect QA Score on a call
  10. Customer swears on the call. LOL!
  11. Perfect QA Score on a call
  12. Reinstate Someone's Monitoring Service.
  13. Complete 5 emails in Front, between calls.
  14. Resolve things for a frustrated customer.
  15. Upgrade someone's monitoring plan.
  16. Solve 3 technical troubleshooting problems via call or digital.
  17. Save a Customer from cancelling.
  18. Apply the The Thank You Program to a Customer's account.
  19. Perfect Tone on 3 calls.
  20. 30+ minute sales call.
  21. A full day of perfect QA scores
  22. Get a 5 Star review left by Customer (doesn't require your name)
  23. Walk a customer through ordering our system online.
  24. Use the customer's name on all calls QA'd
  25. Get a 5 Star review left by Customer (Doesn't require your name)