questionall yourlifechoicesdiscovera techerrortake a phonecall thatgoes longerthan 20minutesFind trackinginformationfor acustomercreate anasanaticket50+chats ina dayMark anasanatask ascomplete+30chats ina day10+answeredcalls in adaysomeonesays "canyou hear meok?" in ameetingacknowledgea coworkerseffortsanswer thephone to acare/of orritualcustomerhelpsomeoneID theirpillsintroduceus to yourpet onvideo callmeditateon atuesdayenter amedicationin the livedrug reviewdocumentSuccessfullykeep someoneon the programby reducingtheir costlisten to avoicemailthat is longerthan 1minuteSolve 15+tickets ina daytake yourfull lunchbreakexplain thesoundslumberprogram tosomeoneRESPONDTO A CHATTHAT IS INALL CAPShelpcustomerwho hassuppreactionfile anincidentreportquestionall yourlifechoicesdiscovera techerrortake a phonecall thatgoes longerthan 20minutesFind trackinginformationfor acustomercreate anasanaticket50+chats ina dayMark anasanatask ascomplete+30chats ina day10+answeredcalls in adaysomeonesays "canyou hear meok?" in ameetingacknowledgea coworkerseffortsanswer thephone to acare/of orritualcustomerhelpsomeoneID theirpillsintroduceus to yourpet onvideo callmeditateon atuesdayenter amedicationin the livedrug reviewdocumentSuccessfullykeep someoneon the programby reducingtheir costlisten to avoicemailthat is longerthan 1minuteSolve 15+tickets ina daytake yourfull lunchbreakexplain thesoundslumberprogram tosomeoneRESPONDTO A CHATTHAT IS INALL CAPShelpcustomerwho hassuppreactionfile anincidentreport

PERSONA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. question all your life choices
  2. discover a tech error
  3. take a phone call that goes longer than 20 minutes
  4. Find tracking information for a customer
  5. create an asana ticket
  6. 50+ chats in a day
  7. Mark an asana task as complete
  8. +30 chats in a day
  9. 10+ answered calls in a day
  10. someone says "can you hear me ok?" in a meeting
  11. acknowledge a coworkers efforts
  12. answer the phone to a care/of or ritual customer
  13. help someone ID their pills
  14. introduce us to your pet on video call
  15. meditate on a tuesday
  16. enter a medication in the live drug review document
  17. Successfully keep someone on the program by reducing their cost
  18. listen to a voicemail that is longer than 1 minute
  19. Solve 15+ tickets in a day
  20. take your full lunch break
  21. explain the sound slumber program to someone
  22. RESPOND TO A CHAT THAT IS IN ALL CAPS
  23. help customer who has supp reaction
  24. file an incident report