RESPONDTO A CHATTHAT IS INALL CAPS10+answeredcalls in adayhelpsomeoneID theirpillsSolve 15+tickets ina daytake a phonecall thatgoes longerthan 20minutesdiscovera techerrorlisten to avoicemailthat is longerthan 1minuteacknowledgea coworkerseffortsexplain thesoundslumberprogram tosomeoneMark anasanatask ascompleteenter amedicationin the livedrug reviewdocumentmeditateon atuesdaysomeonesays "canyou hear meok?" in ameetingFind trackinginformationfor acustomer50+chats ina dayanswer thephone to acare/of orritualcustomer+30chats ina dayhelpcustomerwho hassuppreactioncreate anasanaticketSuccessfullykeep someoneon the programby reducingtheir costtake yourfull lunchbreakquestionall yourlifechoicesintroduceus to yourpet onvideo callfile anincidentreportRESPONDTO A CHATTHAT IS INALL CAPS10+answeredcalls in adayhelpsomeoneID theirpillsSolve 15+tickets ina daytake a phonecall thatgoes longerthan 20minutesdiscovera techerrorlisten to avoicemailthat is longerthan 1minuteacknowledgea coworkerseffortsexplain thesoundslumberprogram tosomeoneMark anasanatask ascompleteenter amedicationin the livedrug reviewdocumentmeditateon atuesdaysomeonesays "canyou hear meok?" in ameetingFind trackinginformationfor acustomer50+chats ina dayanswer thephone to acare/of orritualcustomer+30chats ina dayhelpcustomerwho hassuppreactioncreate anasanaticketSuccessfullykeep someoneon the programby reducingtheir costtake yourfull lunchbreakquestionall yourlifechoicesintroduceus to yourpet onvideo callfile anincidentreport

PERSONA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RESPOND TO A CHAT THAT IS IN ALL CAPS
  2. 10+ answered calls in a day
  3. help someone ID their pills
  4. Solve 15+ tickets in a day
  5. take a phone call that goes longer than 20 minutes
  6. discover a tech error
  7. listen to a voicemail that is longer than 1 minute
  8. acknowledge a coworkers efforts
  9. explain the sound slumber program to someone
  10. Mark an asana task as complete
  11. enter a medication in the live drug review document
  12. meditate on a tuesday
  13. someone says "can you hear me ok?" in a meeting
  14. Find tracking information for a customer
  15. 50+ chats in a day
  16. answer the phone to a care/of or ritual customer
  17. +30 chats in a day
  18. help customer who has supp reaction
  19. create an asana ticket
  20. Successfully keep someone on the program by reducing their cost
  21. take your full lunch break
  22. question all your life choices
  23. introduce us to your pet on video call
  24. file an incident report