RESPONDTO A CHATTHAT IS INALL CAPSdiscovera techerrorhelpcustomerwho hassuppreactiontake yourfull lunchbreakSolve 15+tickets ina dayhelpsomeoneID theirpillssomeonesays "canyou hear meok?" in ameetingmeditateon atuesdayintroduceus to yourpet onvideo calllisten to avoicemailthat is longerthan 1minuteSuccessfullykeep someoneon the programby reducingtheir costFind trackinginformationfor acustomerexplain thesoundslumberprogram tosomeonequestionall yourlifechoices50+chats ina dayanswer thephone to acare/of orritualcustomer10+answeredcalls in adayfile anincidentreport+30chats ina dayacknowledgea coworkerseffortsMark anasanatask ascompleteenter amedicationin the livedrug reviewdocumenttake a phonecall thatgoes longerthan 20minutescreate anasanaticketRESPONDTO A CHATTHAT IS INALL CAPSdiscovera techerrorhelpcustomerwho hassuppreactiontake yourfull lunchbreakSolve 15+tickets ina dayhelpsomeoneID theirpillssomeonesays "canyou hear meok?" in ameetingmeditateon atuesdayintroduceus to yourpet onvideo calllisten to avoicemailthat is longerthan 1minuteSuccessfullykeep someoneon the programby reducingtheir costFind trackinginformationfor acustomerexplain thesoundslumberprogram tosomeonequestionall yourlifechoices50+chats ina dayanswer thephone to acare/of orritualcustomer10+answeredcalls in adayfile anincidentreport+30chats ina dayacknowledgea coworkerseffortsMark anasanatask ascompleteenter amedicationin the livedrug reviewdocumenttake a phonecall thatgoes longerthan 20minutescreate anasanaticket

PERSONA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RESPOND TO A CHAT THAT IS IN ALL CAPS
  2. discover a tech error
  3. help customer who has supp reaction
  4. take your full lunch break
  5. Solve 15+ tickets in a day
  6. help someone ID their pills
  7. someone says "can you hear me ok?" in a meeting
  8. meditate on a tuesday
  9. introduce us to your pet on video call
  10. listen to a voicemail that is longer than 1 minute
  11. Successfully keep someone on the program by reducing their cost
  12. Find tracking information for a customer
  13. explain the sound slumber program to someone
  14. question all your life choices
  15. 50+ chats in a day
  16. answer the phone to a care/of or ritual customer
  17. 10+ answered calls in a day
  18. file an incident report
  19. +30 chats in a day
  20. acknowledge a coworkers efforts
  21. Mark an asana task as complete
  22. enter a medication in the live drug review document
  23. take a phone call that goes longer than 20 minutes
  24. create an asana ticket