helpcustomerwho hassuppreactionSolve 15+tickets ina daylisten to avoicemailthat is longerthan 1minute10+answeredcalls in adayanswer thephone to acare/of orritualcustomertake yourfull lunchbreakhelpsomeoneID theirpillsdiscovera techerrorquestionall yourlifechoicesintroduceus to yourpet onvideo callRESPONDTO A CHATTHAT IS INALL CAPSFind trackinginformationfor acustomertake a phonecall thatgoes longerthan 20minutesexplain thesoundslumberprogram tosomeoneenter amedicationin the livedrug reviewdocument+30chats ina dayfile anincidentreportSuccessfullykeep someoneon the programby reducingtheir costmeditateon atuesdayacknowledgea coworkersefforts50+chats ina daysomeonesays "canyou hear meok?" in ameetingcreate anasanaticketMark anasanatask ascompletehelpcustomerwho hassuppreactionSolve 15+tickets ina daylisten to avoicemailthat is longerthan 1minute10+answeredcalls in adayanswer thephone to acare/of orritualcustomertake yourfull lunchbreakhelpsomeoneID theirpillsdiscovera techerrorquestionall yourlifechoicesintroduceus to yourpet onvideo callRESPONDTO A CHATTHAT IS INALL CAPSFind trackinginformationfor acustomertake a phonecall thatgoes longerthan 20minutesexplain thesoundslumberprogram tosomeoneenter amedicationin the livedrug reviewdocument+30chats ina dayfile anincidentreportSuccessfullykeep someoneon the programby reducingtheir costmeditateon atuesdayacknowledgea coworkersefforts50+chats ina daysomeonesays "canyou hear meok?" in ameetingcreate anasanaticketMark anasanatask ascomplete

PERSONA - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. help customer who has supp reaction
  2. Solve 15+ tickets in a day
  3. listen to a voicemail that is longer than 1 minute
  4. 10+ answered calls in a day
  5. answer the phone to a care/of or ritual customer
  6. take your full lunch break
  7. help someone ID their pills
  8. discover a tech error
  9. question all your life choices
  10. introduce us to your pet on video call
  11. RESPOND TO A CHAT THAT IS IN ALL CAPS
  12. Find tracking information for a customer
  13. take a phone call that goes longer than 20 minutes
  14. explain the sound slumber program to someone
  15. enter a medication in the live drug review document
  16. +30 chats in a day
  17. file an incident report
  18. Successfully keep someone on the program by reducing their cost
  19. meditate on a tuesday
  20. acknowledge a coworkers efforts
  21. 50+ chats in a day
  22. someone says "can you hear me ok?" in a meeting
  23. create an asana ticket
  24. Mark an asana task as complete