Call aCustomerBackRefundShippingInquiry onDoubleChargeExplainReturnsw/oEscalationHearCustomerSmilingOfferUpsellSolvetheIssueCustomerUsingSpeakerThankCustomerfor Shoppingw/ ASDetailedCSMessageTrackOrderListen totheCustomerNoteOrderPlace Orderw/ShapewearShip anExpressOrderLocateReturn inDotcomPlace OrderW/ NoAdjustmentAfterGiveAppeasementOrder aDenimItemApplyPromoPriceMatchExplainDivaDollarsUse "ICan" not"I Can't"Locate aRetailStorePasswordResetOn HoldbyCustomerAcknowledgethe IssueSendEmailAnswerASCC?Call aCustomerBackRefundShippingInquiry onDoubleChargeExplainReturnsw/oEscalationHearCustomerSmilingOfferUpsellSolvetheIssueCustomerUsingSpeakerThankCustomerfor Shoppingw/ ASDetailedCSMessageTrackOrderListen totheCustomerNoteOrderPlace Orderw/ShapewearShip anExpressOrderLocateReturn inDotcomPlace OrderW/ NoAdjustmentAfterGiveAppeasementOrder aDenimItemApplyPromoPriceMatchExplainDivaDollarsUse "ICan" not"I Can't"Locate aRetailStorePasswordResetOn HoldbyCustomerAcknowledgethe IssueSendEmailAnswerASCC?

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call a Customer Back
  2. Refund Shipping
  3. Inquiry on Double Charge
  4. Explain Returns w/o Escalation
  5. Hear Customer Smiling
  6. Offer Upsell
  7. Solve the Issue
  8. Customer Using Speaker
  9. Thank Customer for Shopping w/ AS
  10. Detailed CS Message
  11. Track Order
  12. Listen to the Customer
  13. Note Order
  14. Place Order w/Shapewear
  15. Ship an Express Order
  16. Locate Return in Dotcom
  17. Place Order W/ No Adjustment After
  18. Give Appeasement
  19. Order a Denim Item
  20. Apply Promo
  21. Price Match
  22. Explain Diva Dollars
  23. Use "I Can" not "I Can't"
  24. Locate a Retail Store
  25. Password Reset
  26. On Hold by Customer
  27. Acknowledge the Issue
  28. Send Email
  29. Answer ASCC ?