DetailedCSMessageThankCustomerfor Shoppingw/ ASAnswerASCC?On HoldbyCustomerPasswordResetSolvetheIssueHearCustomerSmilingShip anExpressOrderCustomerUsingSpeakerOfferUpsellPlace OrderW/ NoAdjustmentAfterExplainReturnsw/oEscalationSendEmailPlace Orderw/ShapewearGiveAppeasementInquiry onDoubleChargeLocate aRetailStoreUse "ICan" not"I Can't"PriceMatchListen totheCustomerRefundShippingApplyPromoLocateReturn inDotcomAcknowledgethe IssueNoteOrderExplainDivaDollarsTrackOrderOrder aDenimItemCall aCustomerBackDetailedCSMessageThankCustomerfor Shoppingw/ ASAnswerASCC?On HoldbyCustomerPasswordResetSolvetheIssueHearCustomerSmilingShip anExpressOrderCustomerUsingSpeakerOfferUpsellPlace OrderW/ NoAdjustmentAfterExplainReturnsw/oEscalationSendEmailPlace Orderw/ShapewearGiveAppeasementInquiry onDoubleChargeLocate aRetailStoreUse "ICan" not"I Can't"PriceMatchListen totheCustomerRefundShippingApplyPromoLocateReturn inDotcomAcknowledgethe IssueNoteOrderExplainDivaDollarsTrackOrderOrder aDenimItemCall aCustomerBack

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Detailed CS Message
  2. Thank Customer for Shopping w/ AS
  3. Answer ASCC ?
  4. On Hold by Customer
  5. Password Reset
  6. Solve the Issue
  7. Hear Customer Smiling
  8. Ship an Express Order
  9. Customer Using Speaker
  10. Offer Upsell
  11. Place Order W/ No Adjustment After
  12. Explain Returns w/o Escalation
  13. Send Email
  14. Place Order w/Shapewear
  15. Give Appeasement
  16. Inquiry on Double Charge
  17. Locate a Retail Store
  18. Use "I Can" not "I Can't"
  19. Price Match
  20. Listen to the Customer
  21. Refund Shipping
  22. Apply Promo
  23. Locate Return in Dotcom
  24. Acknowledge the Issue
  25. Note Order
  26. Explain Diva Dollars
  27. Track Order
  28. Order a Denim Item
  29. Call a Customer Back