ExplainDivaDollarsDetailedCSMessageTrackOrderSendEmailExplainReturnsw/oEscalationUse "ICan" not"I Can't"CustomerUsingSpeakerListen totheCustomerPriceMatchGiveAppeasementSolvetheIssueRefundShippingInquiry onDoubleChargeAcknowledgethe IssuePlace OrderW/ NoAdjustmentAfterOrder aDenimItemHearCustomerSmilingShip anExpressOrderLocate aRetailStoreCall aCustomerBackThankCustomerfor Shoppingw/ ASNoteOrderOfferUpsellLocateReturn inDotcomApplyPromoOn HoldbyCustomerPlace Orderw/ShapewearAnswerASCC?PasswordResetExplainDivaDollarsDetailedCSMessageTrackOrderSendEmailExplainReturnsw/oEscalationUse "ICan" not"I Can't"CustomerUsingSpeakerListen totheCustomerPriceMatchGiveAppeasementSolvetheIssueRefundShippingInquiry onDoubleChargeAcknowledgethe IssuePlace OrderW/ NoAdjustmentAfterOrder aDenimItemHearCustomerSmilingShip anExpressOrderLocate aRetailStoreCall aCustomerBackThankCustomerfor Shoppingw/ ASNoteOrderOfferUpsellLocateReturn inDotcomApplyPromoOn HoldbyCustomerPlace Orderw/ShapewearAnswerASCC?PasswordReset

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Diva Dollars
  2. Detailed CS Message
  3. Track Order
  4. Send Email
  5. Explain Returns w/o Escalation
  6. Use "I Can" not "I Can't"
  7. Customer Using Speaker
  8. Listen to the Customer
  9. Price Match
  10. Give Appeasement
  11. Solve the Issue
  12. Refund Shipping
  13. Inquiry on Double Charge
  14. Acknowledge the Issue
  15. Place Order W/ No Adjustment After
  16. Order a Denim Item
  17. Hear Customer Smiling
  18. Ship an Express Order
  19. Locate a Retail Store
  20. Call a Customer Back
  21. Thank Customer for Shopping w/ AS
  22. Note Order
  23. Offer Upsell
  24. Locate Return in Dotcom
  25. Apply Promo
  26. On Hold by Customer
  27. Place Order w/Shapewear
  28. Answer ASCC ?
  29. Password Reset