LocateReturn inDotcomSolvetheIssueExplainDivaDollarsInquiry onDoubleChargeShip anExpressOrderAcknowledgethe IssueOfferUpsellLocate aRetailStoreOrder aDenimItemCall aCustomerBackOn HoldbyCustomerDetailedCSMessageUse "ICan" not"I Can't"ExplainReturnsw/oEscalationTrackOrderApplyPromoGiveAppeasementPlace OrderW/ NoAdjustmentAfterPriceMatchCustomerUsingSpeakerListen totheCustomerNoteOrderRefundShippingPlace Orderw/ShapewearSendEmailThankCustomerfor Shoppingw/ ASAnswerASCC?PasswordResetHearCustomerSmilingLocateReturn inDotcomSolvetheIssueExplainDivaDollarsInquiry onDoubleChargeShip anExpressOrderAcknowledgethe IssueOfferUpsellLocate aRetailStoreOrder aDenimItemCall aCustomerBackOn HoldbyCustomerDetailedCSMessageUse "ICan" not"I Can't"ExplainReturnsw/oEscalationTrackOrderApplyPromoGiveAppeasementPlace OrderW/ NoAdjustmentAfterPriceMatchCustomerUsingSpeakerListen totheCustomerNoteOrderRefundShippingPlace Orderw/ShapewearSendEmailThankCustomerfor Shoppingw/ ASAnswerASCC?PasswordResetHearCustomerSmiling

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Locate Return in Dotcom
  2. Solve the Issue
  3. Explain Diva Dollars
  4. Inquiry on Double Charge
  5. Ship an Express Order
  6. Acknowledge the Issue
  7. Offer Upsell
  8. Locate a Retail Store
  9. Order a Denim Item
  10. Call a Customer Back
  11. On Hold by Customer
  12. Detailed CS Message
  13. Use "I Can" not "I Can't"
  14. Explain Returns w/o Escalation
  15. Track Order
  16. Apply Promo
  17. Give Appeasement
  18. Place Order W/ No Adjustment After
  19. Price Match
  20. Customer Using Speaker
  21. Listen to the Customer
  22. Note Order
  23. Refund Shipping
  24. Place Order w/Shapewear
  25. Send Email
  26. Thank Customer for Shopping w/ AS
  27. Answer ASCC ?
  28. Password Reset
  29. Hear Customer Smiling