Explain Diva Dollars Solve the Issue Password Reset Refund Shipping Listen to the Customer Send Email Place Order W/ No Adjustment After Acknowledge the Issue Call a Customer Back Customer Using Speaker Explain Returns w/o Escalation Note Order Locate Return in Dotcom Inquiry on Double Charge Locate a Retail Store Give Appeasement Order a Denim Item Answer ASCC ? Hear Customer Smiling Ship an Express Order On Hold by Customer Place Order w/Shapewear Price Match Use "I Can" not "I Can't" Detailed CS Message Thank Customer for Shopping w/ AS Track Order Apply Promo Offer Upsell Explain Diva Dollars Solve the Issue Password Reset Refund Shipping Listen to the Customer Send Email Place Order W/ No Adjustment After Acknowledge the Issue Call a Customer Back Customer Using Speaker Explain Returns w/o Escalation Note Order Locate Return in Dotcom Inquiry on Double Charge Locate a Retail Store Give Appeasement Order a Denim Item Answer ASCC ? Hear Customer Smiling Ship an Express Order On Hold by Customer Place Order w/Shapewear Price Match Use "I Can" not "I Can't" Detailed CS Message Thank Customer for Shopping w/ AS Track Order Apply Promo Offer Upsell
Divas - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Explain Diva Dollars
Solve the Issue
Password Reset
Refund Shipping
Listen to the Customer
Send Email
Place Order W/ No Adjustment After
Acknowledge the Issue
Call a Customer Back
Customer Using Speaker
Explain Returns w/o Escalation
Note Order
Locate Return in Dotcom
Inquiry on Double Charge
Locate a Retail Store
Give Appeasement
Order a Denim Item
Answer ASCC ?
Hear Customer Smiling
Ship an Express Order
On Hold by Customer
Place Order w/Shapewear
Price Match
Use "I Can" not "I Can't"
Detailed CS Message
Thank Customer for Shopping w/ AS
Track Order
Apply Promo
Offer Upsell