Inquiry onDoubleChargeCustomerUsingSpeakerListen totheCustomerShip anExpressOrderOn HoldbyCustomerExplainReturnsw/oEscalationPlace Orderw/ShapewearLocateReturn inDotcomSendEmailPriceMatchPlace OrderW/ NoAdjustmentAfterPasswordResetAcknowledgethe IssueSolvetheIssueAnswerASCC?GiveAppeasementOfferUpsellDetailedCSMessageThankCustomerfor Shoppingw/ ASRefundShippingLocate aRetailStoreExplainDivaDollarsTrackOrderCall aCustomerBackApplyPromoNoteOrderUse "ICan" not"I Can't"HearCustomerSmilingOrder aDenimItemInquiry onDoubleChargeCustomerUsingSpeakerListen totheCustomerShip anExpressOrderOn HoldbyCustomerExplainReturnsw/oEscalationPlace Orderw/ShapewearLocateReturn inDotcomSendEmailPriceMatchPlace OrderW/ NoAdjustmentAfterPasswordResetAcknowledgethe IssueSolvetheIssueAnswerASCC?GiveAppeasementOfferUpsellDetailedCSMessageThankCustomerfor Shoppingw/ ASRefundShippingLocate aRetailStoreExplainDivaDollarsTrackOrderCall aCustomerBackApplyPromoNoteOrderUse "ICan" not"I Can't"HearCustomerSmilingOrder aDenimItem

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inquiry on Double Charge
  2. Customer Using Speaker
  3. Listen to the Customer
  4. Ship an Express Order
  5. On Hold by Customer
  6. Explain Returns w/o Escalation
  7. Place Order w/Shapewear
  8. Locate Return in Dotcom
  9. Send Email
  10. Price Match
  11. Place Order W/ No Adjustment After
  12. Password Reset
  13. Acknowledge the Issue
  14. Solve the Issue
  15. Answer ASCC ?
  16. Give Appeasement
  17. Offer Upsell
  18. Detailed CS Message
  19. Thank Customer for Shopping w/ AS
  20. Refund Shipping
  21. Locate a Retail Store
  22. Explain Diva Dollars
  23. Track Order
  24. Call a Customer Back
  25. Apply Promo
  26. Note Order
  27. Use "I Can" not "I Can't"
  28. Hear Customer Smiling
  29. Order a Denim Item