TrackOrderListen totheCustomerLocate aRetailStorePriceMatchPlace Orderw/ShapewearOn HoldbyCustomerAnswerASCC?DetailedCSMessageOrder aDenimItemNoteOrderUse "ICan" not"I Can't"ThankCustomerfor Shoppingw/ ASSendEmailExplainReturnsw/oEscalationOfferUpsellPasswordResetRefundShippingLocateReturn inDotcomCall aCustomerBackExplainDivaDollarsAcknowledgethe IssueInquiry onDoubleChargeShip anExpressOrderGiveAppeasementApplyPromoHearCustomerSmilingSolvetheIssueCustomerUsingSpeakerPlace OrderW/ NoAdjustmentAfterTrackOrderListen totheCustomerLocate aRetailStorePriceMatchPlace Orderw/ShapewearOn HoldbyCustomerAnswerASCC?DetailedCSMessageOrder aDenimItemNoteOrderUse "ICan" not"I Can't"ThankCustomerfor Shoppingw/ ASSendEmailExplainReturnsw/oEscalationOfferUpsellPasswordResetRefundShippingLocateReturn inDotcomCall aCustomerBackExplainDivaDollarsAcknowledgethe IssueInquiry onDoubleChargeShip anExpressOrderGiveAppeasementApplyPromoHearCustomerSmilingSolvetheIssueCustomerUsingSpeakerPlace OrderW/ NoAdjustmentAfter

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Track Order
  2. Listen to the Customer
  3. Locate a Retail Store
  4. Price Match
  5. Place Order w/Shapewear
  6. On Hold by Customer
  7. Answer ASCC ?
  8. Detailed CS Message
  9. Order a Denim Item
  10. Note Order
  11. Use "I Can" not "I Can't"
  12. Thank Customer for Shopping w/ AS
  13. Send Email
  14. Explain Returns w/o Escalation
  15. Offer Upsell
  16. Password Reset
  17. Refund Shipping
  18. Locate Return in Dotcom
  19. Call a Customer Back
  20. Explain Diva Dollars
  21. Acknowledge the Issue
  22. Inquiry on Double Charge
  23. Ship an Express Order
  24. Give Appeasement
  25. Apply Promo
  26. Hear Customer Smiling
  27. Solve the Issue
  28. Customer Using Speaker
  29. Place Order W/ No Adjustment After