SendEmailApplyPromoHearCustomerSmilingOrder aDenimItemLocateReturn inDotcomGiveAppeasementOn HoldbyCustomerThankCustomerfor Shoppingw/ ASExplainDivaDollarsPasswordResetCall aCustomerBackLocate aRetailStoreTrackOrderListen totheCustomerDetailedCSMessageExplainReturnsw/oEscalationNoteOrderAnswerASCC?Use "ICan" not"I Can't"Place OrderW/ NoAdjustmentAfterOfferUpsellSolvetheIssueRefundShippingPriceMatchCustomerUsingSpeakerInquiry onDoubleChargePlace Orderw/ShapewearAcknowledgethe IssueShip anExpressOrderSendEmailApplyPromoHearCustomerSmilingOrder aDenimItemLocateReturn inDotcomGiveAppeasementOn HoldbyCustomerThankCustomerfor Shoppingw/ ASExplainDivaDollarsPasswordResetCall aCustomerBackLocate aRetailStoreTrackOrderListen totheCustomerDetailedCSMessageExplainReturnsw/oEscalationNoteOrderAnswerASCC?Use "ICan" not"I Can't"Place OrderW/ NoAdjustmentAfterOfferUpsellSolvetheIssueRefundShippingPriceMatchCustomerUsingSpeakerInquiry onDoubleChargePlace Orderw/ShapewearAcknowledgethe IssueShip anExpressOrder

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send Email
  2. Apply Promo
  3. Hear Customer Smiling
  4. Order a Denim Item
  5. Locate Return in Dotcom
  6. Give Appeasement
  7. On Hold by Customer
  8. Thank Customer for Shopping w/ AS
  9. Explain Diva Dollars
  10. Password Reset
  11. Call a Customer Back
  12. Locate a Retail Store
  13. Track Order
  14. Listen to the Customer
  15. Detailed CS Message
  16. Explain Returns w/o Escalation
  17. Note Order
  18. Answer ASCC ?
  19. Use "I Can" not "I Can't"
  20. Place Order W/ No Adjustment After
  21. Offer Upsell
  22. Solve the Issue
  23. Refund Shipping
  24. Price Match
  25. Customer Using Speaker
  26. Inquiry on Double Charge
  27. Place Order w/Shapewear
  28. Acknowledge the Issue
  29. Ship an Express Order