PasswordResetSolvetheIssueGiveAppeasementCustomerUsingSpeakerAcknowledgethe IssueOn HoldbyCustomerAnswerASCC?ThankCustomerfor Shoppingw/ ASListen totheCustomerShip anExpressOrderHearCustomerSmilingSendEmailPriceMatchCall aCustomerBackLocateReturn inDotcomExplainDivaDollarsDetailedCSMessageUse "ICan" not"I Can't"Place OrderW/ NoAdjustmentAfterOrder aDenimItemApplyPromoPlace Orderw/ShapewearRefundShippingLocate aRetailStoreNoteOrderTrackOrderExplainReturnsw/oEscalationInquiry onDoubleChargeOfferUpsellPasswordResetSolvetheIssueGiveAppeasementCustomerUsingSpeakerAcknowledgethe IssueOn HoldbyCustomerAnswerASCC?ThankCustomerfor Shoppingw/ ASListen totheCustomerShip anExpressOrderHearCustomerSmilingSendEmailPriceMatchCall aCustomerBackLocateReturn inDotcomExplainDivaDollarsDetailedCSMessageUse "ICan" not"I Can't"Place OrderW/ NoAdjustmentAfterOrder aDenimItemApplyPromoPlace Orderw/ShapewearRefundShippingLocate aRetailStoreNoteOrderTrackOrderExplainReturnsw/oEscalationInquiry onDoubleChargeOfferUpsell

Divas - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Password Reset
  2. Solve the Issue
  3. Give Appeasement
  4. Customer Using Speaker
  5. Acknowledge the Issue
  6. On Hold by Customer
  7. Answer ASCC ?
  8. Thank Customer for Shopping w/ AS
  9. Listen to the Customer
  10. Ship an Express Order
  11. Hear Customer Smiling
  12. Send Email
  13. Price Match
  14. Call a Customer Back
  15. Locate Return in Dotcom
  16. Explain Diva Dollars
  17. Detailed CS Message
  18. Use "I Can" not "I Can't"
  19. Place Order W/ No Adjustment After
  20. Order a Denim Item
  21. Apply Promo
  22. Place Order w/Shapewear
  23. Refund Shipping
  24. Locate a Retail Store
  25. Note Order
  26. Track Order
  27. Explain Returns w/o Escalation
  28. Inquiry on Double Charge
  29. Offer Upsell