Patienthungup"I needa worknote"Clinicdoesn'tanswerback line"Thepharmacydoesn't havemy Rx""I needbloodwork""I'mlost""I don'thave asmartphone"RequestsSTD test"Do youtest forCOVIDantibodies""I havesomethingin my ear"PatienthungupCouplearguingduring callMomcalling onbehalf ofsonPt arguesw/interrupterRequestsRx refillChildcrying inthe background""How longis the waittime?""I'm in thePCparkinglot"Same ptcalledyou backMomcalling onbehalf ofson"Whichrapid testdo youhave?"eVisitdoctorcalls"Oh Ihave 2lastnames""Do Ineedstitches?"Patienthungup"I needa worknote"Clinicdoesn'tanswerback line"Thepharmacydoesn't havemy Rx""I needbloodwork""I'mlost""I don'thave asmartphone"RequestsSTD test"Do youtest forCOVIDantibodies""I havesomethingin my ear"PatienthungupCouplearguingduring callMomcalling onbehalf ofsonPt arguesw/interrupterRequestsRx refillChildcrying inthe background""How longis the waittime?""I'm in thePCparkinglot"Same ptcalledyou backMomcalling onbehalf ofson"Whichrapid testdo youhave?"eVisitdoctorcalls"Oh Ihave 2lastnames""Do Ineedstitches?"

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient hung up
  2. "I need a work note"
  3. Clinic doesn't answer back line
  4. "The pharmacy doesn't have my Rx"
  5. "I need bloodwork"
  6. "I'm lost"
  7. "I don't have a smart phone"
  8. Requests STD test
  9. "Do you test for COVID antibodies"
  10. "I have something in my ear"
  11. Patient hung up
  12. Couple arguing during call
  13. Mom calling on behalf of son
  14. Pt argues w/ interrupter
  15. Requests Rx refill
  16. Child crying in the back ground"
  17. "How long is the wait time?"
  18. "I'm in the PC parking lot"
  19. Same pt called you back
  20. Mom calling on behalf of son
  21. "Which rapid test do you have?"
  22. eVisit doctor calls
  23. "Oh I have 2 last names"
  24. "Do I need stitches?"