Momcalling onbehalf ofsonPatienthungup"I needbloodwork"RequestsRx refillRequestsSTD test"Oh Ihave 2lastnames""I don'thave asmartphone"Same ptcalledyou back"Do Ineedstitches?""I havesomethingin my ear"Childcrying inthe background""I'mlost""How longis the waittime?""I'm in thePCparkinglot"Couplearguingduring call"Do youtest forCOVIDantibodies""Whichrapid testdo youhave?""Thepharmacydoesn't havemy Rx"PatienthungupClinicdoesn'tanswerback lineeVisitdoctorcallsMomcalling onbehalf ofson"I needa worknote"Pt arguesw/interrupterMomcalling onbehalf ofsonPatienthungup"I needbloodwork"RequestsRx refillRequestsSTD test"Oh Ihave 2lastnames""I don'thave asmartphone"Same ptcalledyou back"Do Ineedstitches?""I havesomethingin my ear"Childcrying inthe background""I'mlost""How longis the waittime?""I'm in thePCparkinglot"Couplearguingduring call"Do youtest forCOVIDantibodies""Whichrapid testdo youhave?""Thepharmacydoesn't havemy Rx"PatienthungupClinicdoesn'tanswerback lineeVisitdoctorcallsMomcalling onbehalf ofson"I needa worknote"Pt arguesw/interrupter

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mom calling on behalf of son
  2. Patient hung up
  3. "I need bloodwork"
  4. Requests Rx refill
  5. Requests STD test
  6. "Oh I have 2 last names"
  7. "I don't have a smart phone"
  8. Same pt called you back
  9. "Do I need stitches?"
  10. "I have something in my ear"
  11. Child crying in the back ground"
  12. "I'm lost"
  13. "How long is the wait time?"
  14. "I'm in the PC parking lot"
  15. Couple arguing during call
  16. "Do you test for COVID antibodies"
  17. "Which rapid test do you have?"
  18. "The pharmacy doesn't have my Rx"
  19. Patient hung up
  20. Clinic doesn't answer back line
  21. eVisit doctor calls
  22. Mom calling on behalf of son
  23. "I need a work note"
  24. Pt argues w/ interrupter