"Do youtest forCOVIDantibodies""How longis the waittime?""I'm in thePCparkinglot""Do Ineedstitches?"Momcalling onbehalf ofsonMomcalling onbehalf ofsonRequestsSTD testSame ptcalledyou back"I needa worknote""Oh Ihave 2lastnames""I don'thave asmartphone""Whichrapid testdo youhave?"PatienthungupRequestsRx refillClinicdoesn'tanswerback line"Thepharmacydoesn't havemy Rx"Childcrying inthe background""I havesomethingin my ear"PatienthungupeVisitdoctorcalls"I'mlost"Pt arguesw/interrupter"I needbloodwork"Couplearguingduring call"Do youtest forCOVIDantibodies""How longis the waittime?""I'm in thePCparkinglot""Do Ineedstitches?"Momcalling onbehalf ofsonMomcalling onbehalf ofsonRequestsSTD testSame ptcalledyou back"I needa worknote""Oh Ihave 2lastnames""I don'thave asmartphone""Whichrapid testdo youhave?"PatienthungupRequestsRx refillClinicdoesn'tanswerback line"Thepharmacydoesn't havemy Rx"Childcrying inthe background""I havesomethingin my ear"PatienthungupeVisitdoctorcalls"I'mlost"Pt arguesw/interrupter"I needbloodwork"Couplearguingduring call

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do you test for COVID antibodies"
  2. "How long is the wait time?"
  3. "I'm in the PC parking lot"
  4. "Do I need stitches?"
  5. Mom calling on behalf of son
  6. Mom calling on behalf of son
  7. Requests STD test
  8. Same pt called you back
  9. "I need a work note"
  10. "Oh I have 2 last names"
  11. "I don't have a smart phone"
  12. "Which rapid test do you have?"
  13. Patient hung up
  14. Requests Rx refill
  15. Clinic doesn't answer back line
  16. "The pharmacy doesn't have my Rx"
  17. Child crying in the back ground"
  18. "I have something in my ear"
  19. Patient hung up
  20. eVisit doctor calls
  21. "I'm lost"
  22. Pt argues w/ interrupter
  23. "I need bloodwork"
  24. Couple arguing during call