"Do Ineedstitches?""How longis the waittime?"Same ptcalledyou backPatienthungupeVisitdoctorcalls"Oh Ihave 2lastnames"PatienthungupRequestsSTD test"I needa worknote"RequestsRx refill"I'm in thePCparkinglot""I don'thave asmartphone""Whichrapid testdo youhave?"Couplearguingduring callPt arguesw/interrupterClinicdoesn'tanswerback line"Do youtest forCOVIDantibodies""I havesomethingin my ear"Momcalling onbehalf ofsonChildcrying inthe background""I'mlost"Momcalling onbehalf ofson"I needbloodwork""Thepharmacydoesn't havemy Rx""Do Ineedstitches?""How longis the waittime?"Same ptcalledyou backPatienthungupeVisitdoctorcalls"Oh Ihave 2lastnames"PatienthungupRequestsSTD test"I needa worknote"RequestsRx refill"I'm in thePCparkinglot""I don'thave asmartphone""Whichrapid testdo youhave?"Couplearguingduring callPt arguesw/interrupterClinicdoesn'tanswerback line"Do youtest forCOVIDantibodies""I havesomethingin my ear"Momcalling onbehalf ofsonChildcrying inthe background""I'mlost"Momcalling onbehalf ofson"I needbloodwork""Thepharmacydoesn't havemy Rx"

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do I need stitches?"
  2. "How long is the wait time?"
  3. Same pt called you back
  4. Patient hung up
  5. eVisit doctor calls
  6. "Oh I have 2 last names"
  7. Patient hung up
  8. Requests STD test
  9. "I need a work note"
  10. Requests Rx refill
  11. "I'm in the PC parking lot"
  12. "I don't have a smart phone"
  13. "Which rapid test do you have?"
  14. Couple arguing during call
  15. Pt argues w/ interrupter
  16. Clinic doesn't answer back line
  17. "Do you test for COVID antibodies"
  18. "I have something in my ear"
  19. Mom calling on behalf of son
  20. Child crying in the back ground"
  21. "I'm lost"
  22. Mom calling on behalf of son
  23. "I need bloodwork"
  24. "The pharmacy doesn't have my Rx"