Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Same pt called you back
2. "I need bloodwork"
3. "I'm in the PC parking lot"
4. Pt argues w/ interrupter
5. "Do I need stitches?"
6. "Do you test for COVID antibodies"
7. "Oh I have 2 last names"
8. Requests STD test
9. "Which rapid test do you have?"
10. Patient hung up
11. "I don't have a smart phone"
12. Requests Rx refill
13. "I need a work note"
14. "I'm lost"
15. Patient hung up
16. Mom calling on behalf of son
17. Child crying in the back ground"
18. Couple arguing during call
19. eVisit doctor calls
20. "I have something in my ear"
21. "How long is the wait time?"
22. Clinic doesn't answer back line
23. Mom calling on behalf of son
24. "The pharmacy doesn't have my Rx"