Momcalling onbehalf ofson"I don'thave asmartphone""How longis the waittime?"PatienthungupChildcrying inthe background""Thepharmacydoesn't havemy Rx"Pt arguesw/interrupter"I'm in thePCparkinglot"RequestsSTD test"I havesomethingin my ear""Do youtest forCOVIDantibodies"Same ptcalledyou back"I needa worknote"RequestsRx refill"Oh Ihave 2lastnames""Do Ineedstitches?"eVisitdoctorcallsMomcalling onbehalf ofsonPatienthungup"I needbloodwork""I'mlost"Couplearguingduring call"Whichrapid testdo youhave?"Clinicdoesn'tanswerback lineMomcalling onbehalf ofson"I don'thave asmartphone""How longis the waittime?"PatienthungupChildcrying inthe background""Thepharmacydoesn't havemy Rx"Pt arguesw/interrupter"I'm in thePCparkinglot"RequestsSTD test"I havesomethingin my ear""Do youtest forCOVIDantibodies"Same ptcalledyou back"I needa worknote"RequestsRx refill"Oh Ihave 2lastnames""Do Ineedstitches?"eVisitdoctorcallsMomcalling onbehalf ofsonPatienthungup"I needbloodwork""I'mlost"Couplearguingduring call"Whichrapid testdo youhave?"Clinicdoesn'tanswerback line

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Mom calling on behalf of son
  2. "I don't have a smart phone"
  3. "How long is the wait time?"
  4. Patient hung up
  5. Child crying in the back ground"
  6. "The pharmacy doesn't have my Rx"
  7. Pt argues w/ interrupter
  8. "I'm in the PC parking lot"
  9. Requests STD test
  10. "I have something in my ear"
  11. "Do you test for COVID antibodies"
  12. Same pt called you back
  13. "I need a work note"
  14. Requests Rx refill
  15. "Oh I have 2 last names"
  16. "Do I need stitches?"
  17. eVisit doctor calls
  18. Mom calling on behalf of son
  19. Patient hung up
  20. "I need bloodwork"
  21. "I'm lost"
  22. Couple arguing during call
  23. "Which rapid test do you have?"
  24. Clinic doesn't answer back line