"I'm in thePCparkinglot"PatienthungupRequestsRx refillClinicdoesn'tanswerback lineChildcrying inthe background"eVisitdoctorcalls"Do Ineedstitches?"Same ptcalledyou back"Do youtest forCOVIDantibodies""I needa worknote""Whichrapid testdo youhave?"Pt arguesw/interrupter"How longis the waittime?""Thepharmacydoesn't havemy Rx"Momcalling onbehalf ofsonCouplearguingduring call"I'mlost""Oh Ihave 2lastnames""I havesomethingin my ear"Momcalling onbehalf ofson"I don'thave asmartphone""I needbloodwork"PatienthungupRequestsSTD test"I'm in thePCparkinglot"PatienthungupRequestsRx refillClinicdoesn'tanswerback lineChildcrying inthe background"eVisitdoctorcalls"Do Ineedstitches?"Same ptcalledyou back"Do youtest forCOVIDantibodies""I needa worknote""Whichrapid testdo youhave?"Pt arguesw/interrupter"How longis the waittime?""Thepharmacydoesn't havemy Rx"Momcalling onbehalf ofsonCouplearguingduring call"I'mlost""Oh Ihave 2lastnames""I havesomethingin my ear"Momcalling onbehalf ofson"I don'thave asmartphone""I needbloodwork"PatienthungupRequestsSTD test

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm in the PC parking lot"
  2. Patient hung up
  3. Requests Rx refill
  4. Clinic doesn't answer back line
  5. Child crying in the back ground"
  6. eVisit doctor calls
  7. "Do I need stitches?"
  8. Same pt called you back
  9. "Do you test for COVID antibodies"
  10. "I need a work note"
  11. "Which rapid test do you have?"
  12. Pt argues w/ interrupter
  13. "How long is the wait time?"
  14. "The pharmacy doesn't have my Rx"
  15. Mom calling on behalf of son
  16. Couple arguing during call
  17. "I'm lost"
  18. "Oh I have 2 last names"
  19. "I have something in my ear"
  20. Mom calling on behalf of son
  21. "I don't have a smart phone"
  22. "I need bloodwork"
  23. Patient hung up
  24. Requests STD test