Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Same pt called you back
2. Requests Rx refill
3. "I need bloodwork"
4. "I need a work note"
5. Pt argues w/ interrupter
6. "I have something in my ear"
7. "Oh I have 2 last names"
8. "Do you test for COVID antibodies"
9. "The pharmacy doesn't have my Rx"
10. "I don't have a smart phone"
11. "I'm in the PC parking lot"
12. "Do I need stitches?"
13. Patient hung up
14. Mom calling on behalf of son
15. "I'm lost"
16. Couple arguing during call
17. Patient hung up
18. Requests STD test
19. eVisit doctor calls
20. Clinic doesn't answer back line
21. "How long is the wait time?"
22. Child crying in the back ground"
23. Mom calling on behalf of son
24. "Which rapid test do you have?"