Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Same pt called you back
2. "Do I need stitches?"
3. "Oh I have 2 last names"
4. "The pharmacy doesn't have my Rx"
5. Mom calling on behalf of son
6. Patient hung up
7. Pt argues w/ interrupter
8. Requests Rx refill
9. Couple arguing during call
10. "Do you test for COVID antibodies"
11. "I need a work note"
12. "Which rapid test do you have?"
13. Patient hung up
14. "I have something in my ear"
15. "How long is the wait time?"
16. Child crying in the back ground"
17. "I need bloodwork"
18. "I don't have a smart phone"
19. eVisit doctor calls
20. "I'm in the PC parking lot"
21. Mom calling on behalf of son
22. Requests STD test
23. "I'm lost"
24. Clinic doesn't answer back line