"I'm in thePCparkinglot"Childcrying inthe background"Patienthungup"Do youtest forCOVIDantibodies""I needbloodwork"Momcalling onbehalf ofson"Thepharmacydoesn't havemy Rx"Same ptcalledyou back"I don'thave asmartphone""Oh Ihave 2lastnames"PatienthungupCouplearguingduring callClinicdoesn'tanswerback lineRequestsRx refill"I havesomethingin my ear"eVisitdoctorcalls"How longis the waittime?"Pt arguesw/interrupter"Do Ineedstitches?"Momcalling onbehalf ofsonRequestsSTD test"I needa worknote""I'mlost""Whichrapid testdo youhave?""I'm in thePCparkinglot"Childcrying inthe background"Patienthungup"Do youtest forCOVIDantibodies""I needbloodwork"Momcalling onbehalf ofson"Thepharmacydoesn't havemy Rx"Same ptcalledyou back"I don'thave asmartphone""Oh Ihave 2lastnames"PatienthungupCouplearguingduring callClinicdoesn'tanswerback lineRequestsRx refill"I havesomethingin my ear"eVisitdoctorcalls"How longis the waittime?"Pt arguesw/interrupter"Do Ineedstitches?"Momcalling onbehalf ofsonRequestsSTD test"I needa worknote""I'mlost""Whichrapid testdo youhave?"

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm in the PC parking lot"
  2. Child crying in the back ground"
  3. Patient hung up
  4. "Do you test for COVID antibodies"
  5. "I need bloodwork"
  6. Mom calling on behalf of son
  7. "The pharmacy doesn't have my Rx"
  8. Same pt called you back
  9. "I don't have a smart phone"
  10. "Oh I have 2 last names"
  11. Patient hung up
  12. Couple arguing during call
  13. Clinic doesn't answer back line
  14. Requests Rx refill
  15. "I have something in my ear"
  16. eVisit doctor calls
  17. "How long is the wait time?"
  18. Pt argues w/ interrupter
  19. "Do I need stitches?"
  20. Mom calling on behalf of son
  21. Requests STD test
  22. "I need a work note"
  23. "I'm lost"
  24. "Which rapid test do you have?"