Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Same pt called you back
2. Requests STD test
3. Mom calling on behalf of son
4. "Oh I have 2 last names"
5. "How long is the wait time?"
6. Patient hung up
7. Clinic doesn't answer back line
8. "I'm in the PC parking lot"
9. "Which rapid test do you have?"
10. Patient hung up
11. "I need a work note"
12. "I need bloodwork"
13. "I have something in my ear"
14. Couple arguing during call
15. "Do I need stitches?"
16. "The pharmacy doesn't have my Rx"
17. Pt argues w/ interrupter
18. Mom calling on behalf of son
19. Requests Rx refill
20. Child crying in the back ground"
21. "Do you test for COVID antibodies"
22. eVisit doctor calls
23. "I'm lost"
24. "I don't have a smart phone"