Couplearguingduring call"Whichrapid testdo youhave?""Oh Ihave 2lastnames"Same ptcalledyou backClinicdoesn'tanswerback lineRequestsRx refillPt arguesw/interrupterRequestsSTD testeVisitdoctorcalls"I havesomethingin my ear"Patienthungup"Do youtest forCOVIDantibodies""I needa worknote""I needbloodwork""Do Ineedstitches?"Childcrying inthe background""I don'thave asmartphone"Momcalling onbehalf ofson"I'm in thePCparkinglot""I'mlost"Patienthungup"How longis the waittime?"Momcalling onbehalf ofson"Thepharmacydoesn't havemy Rx"Couplearguingduring call"Whichrapid testdo youhave?""Oh Ihave 2lastnames"Same ptcalledyou backClinicdoesn'tanswerback lineRequestsRx refillPt arguesw/interrupterRequestsSTD testeVisitdoctorcalls"I havesomethingin my ear"Patienthungup"Do youtest forCOVIDantibodies""I needa worknote""I needbloodwork""Do Ineedstitches?"Childcrying inthe background""I don'thave asmartphone"Momcalling onbehalf ofson"I'm in thePCparkinglot""I'mlost"Patienthungup"How longis the waittime?"Momcalling onbehalf ofson"Thepharmacydoesn't havemy Rx"

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Couple arguing during call
  2. "Which rapid test do you have?"
  3. "Oh I have 2 last names"
  4. Same pt called you back
  5. Clinic doesn't answer back line
  6. Requests Rx refill
  7. Pt argues w/ interrupter
  8. Requests STD test
  9. eVisit doctor calls
  10. "I have something in my ear"
  11. Patient hung up
  12. "Do you test for COVID antibodies"
  13. "I need a work note"
  14. "I need bloodwork"
  15. "Do I need stitches?"
  16. Child crying in the back ground"
  17. "I don't have a smart phone"
  18. Mom calling on behalf of son
  19. "I'm in the PC parking lot"
  20. "I'm lost"
  21. Patient hung up
  22. "How long is the wait time?"
  23. Mom calling on behalf of son
  24. "The pharmacy doesn't have my Rx"