"Do Ineedstitches?"Childcrying inthe background""I'mlost"RequestsSTD testClinicdoesn'tanswerback line"How longis the waittime?"eVisitdoctorcallsMomcalling onbehalf ofson"I havesomethingin my ear"Pt arguesw/interrupterSame ptcalledyou backMomcalling onbehalf ofsonPatienthungupPatienthungup"Thepharmacydoesn't havemy Rx""Oh Ihave 2lastnames""Do youtest forCOVIDantibodies"RequestsRx refill"I don'thave asmartphone""I needa worknote""I'm in thePCparkinglot"Couplearguingduring call"Whichrapid testdo youhave?""I needbloodwork""Do Ineedstitches?"Childcrying inthe background""I'mlost"RequestsSTD testClinicdoesn'tanswerback line"How longis the waittime?"eVisitdoctorcallsMomcalling onbehalf ofson"I havesomethingin my ear"Pt arguesw/interrupterSame ptcalledyou backMomcalling onbehalf ofsonPatienthungupPatienthungup"Thepharmacydoesn't havemy Rx""Oh Ihave 2lastnames""Do youtest forCOVIDantibodies"RequestsRx refill"I don'thave asmartphone""I needa worknote""I'm in thePCparkinglot"Couplearguingduring call"Whichrapid testdo youhave?""I needbloodwork"

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Do I need stitches?"
  2. Child crying in the back ground"
  3. "I'm lost"
  4. Requests STD test
  5. Clinic doesn't answer back line
  6. "How long is the wait time?"
  7. eVisit doctor calls
  8. Mom calling on behalf of son
  9. "I have something in my ear"
  10. Pt argues w/ interrupter
  11. Same pt called you back
  12. Mom calling on behalf of son
  13. Patient hung up
  14. Patient hung up
  15. "The pharmacy doesn't have my Rx"
  16. "Oh I have 2 last names"
  17. "Do you test for COVID antibodies"
  18. Requests Rx refill
  19. "I don't have a smart phone"
  20. "I need a work note"
  21. "I'm in the PC parking lot"
  22. Couple arguing during call
  23. "Which rapid test do you have?"
  24. "I need bloodwork"