Releasea REDvehicleGet 6+releasesin 1 hourGet areleasefrom a callbackGet a 100%QA gradingon a storagecallTransfer acaller tothebranchRelease 2files atsamelocationWork17+ filesin 1 hourGetapprovalto cancela fileSpeak tosomeonenamed LizRelease avehicle withover $5000in chargesTake 5+inboundsin 1 hourEscalate 2+files toUSAA on thesame callRelease aYELLOWvehicleWork a waitrelease within5 minutes ofit beingassignedPM Liz 2 workrelated thingsyou'd like topersonally workon this weekEmail thesameadjustor 3times in 1daySet a filefor 5 AMSpanishShare asilly selfiein theteam chatShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetGet a 100%QA score ona residentialcallWork 5storagefiles in arowReleaseacamperRelease astorage filewith nochargesPost amotivationalmeme in theteam chat Releasea REDvehicleGet 6+releasesin 1 hourGet areleasefrom a callbackGet a 100%QA gradingon a storagecallTransfer acaller tothebranchRelease 2files atsamelocationWork17+ filesin 1 hourGetapprovalto cancela fileSpeak tosomeonenamed LizRelease avehicle withover $5000in chargesTake 5+inboundsin 1 hourEscalate 2+files toUSAA on thesame callRelease aYELLOWvehicleWork a waitrelease within5 minutes ofit beingassignedPM Liz 2 workrelated thingsyou'd like topersonally workon this weekEmail thesameadjustor 3times in 1daySet a filefor 5 AMSpanishShare asilly selfiein theteam chatShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetGet a 100%QA score ona residentialcallWork 5storagefiles in arowReleaseacamperRelease astorage filewith nochargesPost amotivationalmeme in theteam chat 

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Release a RED vehicle
  2. Get 6+ releases in 1 hour
  3. Get a release from a call back
  4. Get a 100% QA grading on a storage call
  5. Transfer a caller to the branch
  6. Release 2 files at same location
  7. Work 17+ files in 1 hour
  8. Get approval to cancel a file
  9. Speak to someone named Liz
  10. Release a vehicle with over $5000 in charges
  11. Take 5+ inbounds in 1 hour
  12. Escalate 2+ files to USAA on the same call
  13. Release a YELLOW vehicle
  14. Work a wait release within 5 minutes of it being assigned
  15. PM Liz 2 work related things you'd like to personally work on this week
  16. Email the same adjustor 3 times in 1 day
  17. Set a file for 5 AM Spanish
  18. Share a silly selfie in the team chat
  19. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  20. Get a 100% QA score on a residential call
  21. Work 5 storage files in a row
  22. Release a camper
  23. Release a storage file with no charges
  24. Post a motivational meme in the team chat