Getapprovalto cancela fileRelease avehicle withover $5000in chargesRelease astorage filewith nochargesReleasea REDvehicleGet 6+releasesin 1 hourRelease aYELLOWvehicleWork 5storagefiles in arowWork17+ filesin 1 hourShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetGet a 100%QA gradingon a storagecallPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet areleasefrom a callbackPost amotivationalmeme in theteam chat Set a filefor 5 AMSpanishSpeak tosomeonenamed LizTransfer acaller tothebranchWork a waitrelease within5 minutes ofit beingassignedGet a 100%QA score ona residentialcallReleaseacamperTake 5+inboundsin 1 hourRelease 2files atsamelocationEscalate 2+files toUSAA on thesame callShare asilly selfiein theteam chatEmail thesameadjustor 3times in 1dayGetapprovalto cancela fileRelease avehicle withover $5000in chargesRelease astorage filewith nochargesReleasea REDvehicleGet 6+releasesin 1 hourRelease aYELLOWvehicleWork 5storagefiles in arowWork17+ filesin 1 hourShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetGet a 100%QA gradingon a storagecallPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet areleasefrom a callbackPost amotivationalmeme in theteam chat Set a filefor 5 AMSpanishSpeak tosomeonenamed LizTransfer acaller tothebranchWork a waitrelease within5 minutes ofit beingassignedGet a 100%QA score ona residentialcallReleaseacamperTake 5+inboundsin 1 hourRelease 2files atsamelocationEscalate 2+files toUSAA on thesame callShare asilly selfiein theteam chatEmail thesameadjustor 3times in 1day

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get approval to cancel a file
  2. Release a vehicle with over $5000 in charges
  3. Release a storage file with no charges
  4. Release a RED vehicle
  5. Get 6+ releases in 1 hour
  6. Release a YELLOW vehicle
  7. Work 5 storage files in a row
  8. Work 17+ files in 1 hour
  9. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  10. Get a 100% QA grading on a storage call
  11. PM Liz 2 work related things you'd like to personally work on this week
  12. Get a release from a call back
  13. Post a motivational meme in the team chat
  14. Set a file for 5 AM Spanish
  15. Speak to someone named Liz
  16. Transfer a caller to the branch
  17. Work a wait release within 5 minutes of it being assigned
  18. Get a 100% QA score on a residential call
  19. Release a camper
  20. Take 5+ inbounds in 1 hour
  21. Release 2 files at same location
  22. Escalate 2+ files to USAA on the same call
  23. Share a silly selfie in the team chat
  24. Email the same adjustor 3 times in 1 day