ReleaseacamperReleasea REDvehicleShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetWork17+ filesin 1 hourShare asilly selfiein theteam chatGetapprovalto cancela fileGet 6+releasesin 1 hourPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet a 100%QA gradingon a storagecallEscalate 2+files toUSAA on thesame callTake 5+inboundsin 1 hourRelease aYELLOWvehicleRelease avehicle withover $5000in chargesRelease astorage filewith nochargesSet a filefor 5 AMSpanishTransfer acaller tothebranchEmail thesameadjustor 3times in 1dayWork a waitrelease within5 minutes ofit beingassignedRelease 2files atsamelocationSpeak tosomeonenamed LizWork 5storagefiles in arowPost amotivationalmeme in theteam chat Get a 100%QA score ona residentialcallGet areleasefrom a callbackReleaseacamperReleasea REDvehicleShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetWork17+ filesin 1 hourShare asilly selfiein theteam chatGetapprovalto cancela fileGet 6+releasesin 1 hourPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet a 100%QA gradingon a storagecallEscalate 2+files toUSAA on thesame callTake 5+inboundsin 1 hourRelease aYELLOWvehicleRelease avehicle withover $5000in chargesRelease astorage filewith nochargesSet a filefor 5 AMSpanishTransfer acaller tothebranchEmail thesameadjustor 3times in 1dayWork a waitrelease within5 minutes ofit beingassignedRelease 2files atsamelocationSpeak tosomeonenamed LizWork 5storagefiles in arowPost amotivationalmeme in theteam chat Get a 100%QA score ona residentialcallGet areleasefrom a callback

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Release a camper
  2. Release a RED vehicle
  3. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  4. Work 17+ files in 1 hour
  5. Share a silly selfie in the team chat
  6. Get approval to cancel a file
  7. Get 6+ releases in 1 hour
  8. PM Liz 2 work related things you'd like to personally work on this week
  9. Get a 100% QA grading on a storage call
  10. Escalate 2+ files to USAA on the same call
  11. Take 5+ inbounds in 1 hour
  12. Release a YELLOW vehicle
  13. Release a vehicle with over $5000 in charges
  14. Release a storage file with no charges
  15. Set a file for 5 AM Spanish
  16. Transfer a caller to the branch
  17. Email the same adjustor 3 times in 1 day
  18. Work a wait release within 5 minutes of it being assigned
  19. Release 2 files at same location
  20. Speak to someone named Liz
  21. Work 5 storage files in a row
  22. Post a motivational meme in the team chat
  23. Get a 100% QA score on a residential call
  24. Get a release from a call back