Transfer acaller tothebranchEscalate 2+files toUSAA on thesame callRelease astorage filewith nochargesPM Liz 2 workrelated thingsyou'd like topersonally workon this weekRelease avehicle withover $5000in chargesGet 6+releasesin 1 hourTake 5+inboundsin 1 hourGetapprovalto cancela fileGet a 100%QA gradingon a storagecallPost amotivationalmeme in theteam chat Get a 100%QA score ona residentialcallRelease 2files atsamelocationShare asilly selfiein theteam chatSpeak tosomeonenamed LizShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetEmail thesameadjustor 3times in 1dayRelease aYELLOWvehicleWork 5storagefiles in arowWork17+ filesin 1 hourWork a waitrelease within5 minutes ofit beingassignedGet areleasefrom a callbackReleasea REDvehicleReleaseacamperSet a filefor 5 AMSpanishTransfer acaller tothebranchEscalate 2+files toUSAA on thesame callRelease astorage filewith nochargesPM Liz 2 workrelated thingsyou'd like topersonally workon this weekRelease avehicle withover $5000in chargesGet 6+releasesin 1 hourTake 5+inboundsin 1 hourGetapprovalto cancela fileGet a 100%QA gradingon a storagecallPost amotivationalmeme in theteam chat Get a 100%QA score ona residentialcallRelease 2files atsamelocationShare asilly selfiein theteam chatSpeak tosomeonenamed LizShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetEmail thesameadjustor 3times in 1dayRelease aYELLOWvehicleWork 5storagefiles in arowWork17+ filesin 1 hourWork a waitrelease within5 minutes ofit beingassignedGet areleasefrom a callbackReleasea REDvehicleReleaseacamperSet a filefor 5 AMSpanish

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a caller to the branch
  2. Escalate 2+ files to USAA on the same call
  3. Release a storage file with no charges
  4. PM Liz 2 work related things you'd like to personally work on this week
  5. Release a vehicle with over $5000 in charges
  6. Get 6+ releases in 1 hour
  7. Take 5+ inbounds in 1 hour
  8. Get approval to cancel a file
  9. Get a 100% QA grading on a storage call
  10. Post a motivational meme in the team chat
  11. Get a 100% QA score on a residential call
  12. Release 2 files at same location
  13. Share a silly selfie in the team chat
  14. Speak to someone named Liz
  15. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  16. Email the same adjustor 3 times in 1 day
  17. Release a YELLOW vehicle
  18. Work 5 storage files in a row
  19. Work 17+ files in 1 hour
  20. Work a wait release within 5 minutes of it being assigned
  21. Get a release from a call back
  22. Release a RED vehicle
  23. Release a camper
  24. Set a file for 5 AM Spanish