Share a picturein the chat ofyour pet orfavorite animal ifyou don't have apetWork17+ filesin 1 hourEmail thesameadjustor 3times in 1dayGetapprovalto cancela fileSet a filefor 5 AMSpanishTake 5+inboundsin 1 hourReleasea REDvehicleReleaseacamperSpeak tosomeonenamed LizRelease astorage filewith nochargesGet a 100%QA gradingon a storagecallShare asilly selfiein theteam chatRelease 2files atsamelocationRelease aYELLOWvehicleWork 5storagefiles in arowWork a waitrelease within5 minutes ofit beingassignedPost amotivationalmeme in theteam chat Transfer acaller tothebranchEscalate 2+files toUSAA on thesame callPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet 6+releasesin 1 hourGet a 100%QA score ona residentialcallRelease avehicle withover $5000in chargesGet areleasefrom a callbackShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetWork17+ filesin 1 hourEmail thesameadjustor 3times in 1dayGetapprovalto cancela fileSet a filefor 5 AMSpanishTake 5+inboundsin 1 hourReleasea REDvehicleReleaseacamperSpeak tosomeonenamed LizRelease astorage filewith nochargesGet a 100%QA gradingon a storagecallShare asilly selfiein theteam chatRelease 2files atsamelocationRelease aYELLOWvehicleWork 5storagefiles in arowWork a waitrelease within5 minutes ofit beingassignedPost amotivationalmeme in theteam chat Transfer acaller tothebranchEscalate 2+files toUSAA on thesame callPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGet 6+releasesin 1 hourGet a 100%QA score ona residentialcallRelease avehicle withover $5000in chargesGet areleasefrom a callback

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  2. Work 17+ files in 1 hour
  3. Email the same adjustor 3 times in 1 day
  4. Get approval to cancel a file
  5. Set a file for 5 AM Spanish
  6. Take 5+ inbounds in 1 hour
  7. Release a RED vehicle
  8. Release a camper
  9. Speak to someone named Liz
  10. Release a storage file with no charges
  11. Get a 100% QA grading on a storage call
  12. Share a silly selfie in the team chat
  13. Release 2 files at same location
  14. Release a YELLOW vehicle
  15. Work 5 storage files in a row
  16. Work a wait release within 5 minutes of it being assigned
  17. Post a motivational meme in the team chat
  18. Transfer a caller to the branch
  19. Escalate 2+ files to USAA on the same call
  20. PM Liz 2 work related things you'd like to personally work on this week
  21. Get 6+ releases in 1 hour
  22. Get a 100% QA score on a residential call
  23. Release a vehicle with over $5000 in charges
  24. Get a release from a call back