Transfer acaller tothebranchGet a 100%QA gradingon a storagecallPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGetapprovalto cancela fileGet areleasefrom a callbackSpeak tosomeonenamed LizGet a 100%QA score ona residentialcallWork 5storagefiles in arowWork17+ filesin 1 hourEmail thesameadjustor 3times in 1dayRelease aYELLOWvehicleTake 5+inboundsin 1 hourShare asilly selfiein theteam chatGet 6+releasesin 1 hourWork a waitrelease within5 minutes ofit beingassignedReleaseacamperRelease astorage filewith nochargesShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetRelease 2files atsamelocationPost amotivationalmeme in theteam chat Set a filefor 5 AMSpanishEscalate 2+files toUSAA on thesame callReleasea REDvehicleRelease avehicle withover $5000in chargesTransfer acaller tothebranchGet a 100%QA gradingon a storagecallPM Liz 2 workrelated thingsyou'd like topersonally workon this weekGetapprovalto cancela fileGet areleasefrom a callbackSpeak tosomeonenamed LizGet a 100%QA score ona residentialcallWork 5storagefiles in arowWork17+ filesin 1 hourEmail thesameadjustor 3times in 1dayRelease aYELLOWvehicleTake 5+inboundsin 1 hourShare asilly selfiein theteam chatGet 6+releasesin 1 hourWork a waitrelease within5 minutes ofit beingassignedReleaseacamperRelease astorage filewith nochargesShare a picturein the chat ofyour pet orfavorite animal ifyou don't have apetRelease 2files atsamelocationPost amotivationalmeme in theteam chat Set a filefor 5 AMSpanishEscalate 2+files toUSAA on thesame callReleasea REDvehicleRelease avehicle withover $5000in charges

New Directions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer a caller to the branch
  2. Get a 100% QA grading on a storage call
  3. PM Liz 2 work related things you'd like to personally work on this week
  4. Get approval to cancel a file
  5. Get a release from a call back
  6. Speak to someone named Liz
  7. Get a 100% QA score on a residential call
  8. Work 5 storage files in a row
  9. Work 17+ files in 1 hour
  10. Email the same adjustor 3 times in 1 day
  11. Release a YELLOW vehicle
  12. Take 5+ inbounds in 1 hour
  13. Share a silly selfie in the team chat
  14. Get 6+ releases in 1 hour
  15. Work a wait release within 5 minutes of it being assigned
  16. Release a camper
  17. Release a storage file with no charges
  18. Share a picture in the chat of your pet or favorite animal if you don't have a pet
  19. Release 2 files at same location
  20. Post a motivational meme in the team chat
  21. Set a file for 5 AM Spanish
  22. Escalate 2+ files to USAA on the same call
  23. Release a RED vehicle
  24. Release a vehicle with over $5000 in charges